We serviced a
MAYTAG DRYER-ELECTRIC
Model DE412
Near Puyallup, WA 98375
Cejay
Job Details: 09/21/2022
Customer concern is that dryer is making noise during operation. Found failed LR roller causing noise during operation. Needs new rollers L&R and leftside roller shaft. Advised customer parts show out of stock and may take time to recive. FAH to supply.; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3129480 (SHAFT)
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Frisco, TX 75035
John
Job Details: 09/21/2022
Installed new bearing assembly. Cycle tested. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022942100
Near Puyallup, WA 98375
Cejay
Job Details: 09/21/2022
"Customer concern is that washer is not spinning clothes out properly. Found worn agitator dogs causing poor wash performance. Installed new agitator dogs. Cycle tested washer with customer provided load, asked for heavy load was provided a mixed load. Cycle tested washer no mechanical problems found with washer at time of service. Advised customer on proper loading practices. All checks good.; used 1 80040 (AGITATOR DOGS) from stock"
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/21/2022
"Installed previously ordered latch,catch, and console. Cycle tested unit, all checks good"
We serviced a
GE DISHWASHER
Model GSD2100V55WW
Near Dallas, TX 75209
Patrick
Job Details: 09/21/2022
"Customer concern unit is not advancing on timer and unit is not draining. Found drain solenoid coating melted found timer has failed, needs timer and drain solenoid replaced. ; ordrng 1 WD21X10268 (Solenoid) and 1 WD1X1316 (Solenoid link), used 1 WD21X10474 (Timer) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.77432600
Near Dallas, TX 75219
Patrick
Job Details: 09/21/2022
"Customer concern unit is not heating, tested thermostats all checks good. Took front of unit off and checked ignitor and motor tested unit. Unit started to heat but found motor laboring under load, causing buzzing noise. Needs motor replaced.; ordrng 1 8066206 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7000DW0
Near Eatonville, WA 98328
Cejay
Job Details: 09/21/2022
"Customer concern is that washer is not lockingPulled error codes via service mode F6E3x2,F0E5,F6E2,F2E1. Manually cycled lid lock multiple times no issues. Continuity checks on UI harness good. Found failed UI causing washer not to operate, needs new UI. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 1 W11106748 (CONSOLE)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ2
Near Puyallup, WA 98375
Cejay
Job Details: 09/21/2022
"Installed previously ordered capacitor. Calibrated washer, cycle tested washer, found failed transmission causing basket to lock up and causing noise during operation. Needs new gearcase. Follow up scheduled for 09/30 1-5pm; ordrng 1 W11454741 (GEARCASE)"
We serviced a
SAMSUNG RANGE
Model FTQ353IWUX/XAA
Near Puyallup, WA 98375
Cejay
Job Details: 09/21/2022
Customer concern is that RF burner is stuck on high. Found failed RF infinite switch causing burner to heat on high. Needs new infinite switch. Follow up scheduled for 09/30 8-12pm; ordrng 1 DG44-01002A (REGULATOR ENERGY)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV4H7400GW/A2 02
Near Tacoma, WA 98405
Cameron M.
Job Details: 09/21/2022
"Customer concern is that dryer makes noise during operation. Found belt disengaged from motor, causing unit to not tumble. Found seized idler pulley causing noise during operation. Needs new idler pulley. Installed new idler pulley. Cleaned and lubed rollers. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
GE DISHWASHER
Model GDF570SSJ0SS
Near Tacoma, WA 98465
Cameron M.
Job Details: 09/21/2022
"Customer concern is that dishwasher does not power. Tested voltage to unit, good 120v supply. Attempted to retrieve error codes and test unit via newfi device. Found failed main control board, causing unit to not power. Needs new main control. Attempted to contact homeowners to discuss repair and repair cost, unable to reach customer. Advised waiting for approval from owner."
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Steilacoom, WA 98388
Cameron M.
Job Details: 09/21/2022
"Installed previously ordered dispenser and main control. Cycle tested unit, all checks good"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US
Near Mesquite, TX 75150
Patrick
Job Details: 09/21/2022
"Customer concern unit is giving error codes UB and UR, tested unit in spin only. Found load uneven adjusted and tested again. Ub again. Tested empty. Basket noticeably out of round but within spec. Dampers fail spring down test. Recommend replace dampers. Customer ok'd $313.39 estimate.; ordrng 1 DC97-16350U (Damper kit)"
We serviced a
GE WASHER-TOPLOAD
Model GTW750CSL1WS
Near Plano, TX 75025
Patrick
Job Details: 09/21/2022
"Replaced drive belt and tested, on drain and spin. Also tested on normal wash cycle, confirmed hot water is coming from the hot water supply. Good spin grinding noise during agitate, pull off pulley found the splines on the motor are stripped. Needs motor and pulley replaced. ; ordrng 1 WH03X32217 (Motor pulley and nut) and 1 WH49X25375 (Motor)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC2
Near Frisco, TX 75035
John
Job Details: 09/21/2022
Installed new boot. Also found face masks lodged in drum at drain port. Removed face masks. Cycle tested. All checks good. Secured drain hose with zip ties.
We serviced a
SAMSUNG RANGE
Model NE59J3420SS/AA 04
Near Tacoma, WA 98498
Cameron M.
Job Details: 09/21/2022
"Customer concern is that oven takes a long time to cook and convection fan doesn't work. Cycle tested unit ,verified concern of zero movement of convection fan. Needs new convection motor. Verified power supply, good 240v supplied. Verified continuity of heating element, good continuity. Tested ohms of temperature probe, good. Installed new convection motor. Cycle tested unit. All checks good. Advised customer on proper operation of unit."
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Garland, TX 75044
Patrick
Job Details: 09/20/2022
"Customer concern unit is not draining, found coin catch clogged with debris. Tipped unit back and opened coin catch, cleaned out the debris and put unit back together. Tested drain checks all good showed customer."
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MFJ
Near Garland, TX 75043
Patrick
Job Details: 09/20/2022
"Customer concern front left burner not igniting, found left front burner switch not working. Tested all switches found igniters are sparking and gas coming to all burners. Needs left front burner switch to be replaced.; ordrng 1 316580615 (Harness)"
We serviced a
GE DISHWASHER
Model PDW8800J03BB
Near Richardson, TX 75080
Branden W.
Job Details: 09/20/2022
"Customer concern is that dishwasher smelled and produced smoke. Found relay on main control shorted and melted board, main harness and UI board harness. Needs new console, main control, wire harness. Console/UI is no longer available. Advised to leave breaker to dishwasher turned off."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AZ/A2
Near Dallas, TX 75214
Patrick
Job Details: 09/20/2022
"Customer concern unit is not draining, turned unit on and found drain pump stressing. Leaned unit back and opened coin catch and found coin catch clogged. Removed debris and child sock from unit, retested unit all checks good."
We serviced a
SAMSUNG RANGE
Model NX58R6631SS/AA 02
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/20/2022
"Customer concern is that burner control knobs broken. Found broken knobs causing, inability to properly control burners. Needs four knobs. ; ordrng 1 DG94-02141A (KNOB ASSY)"
We serviced a
SAMSUNG RANGE
Model FER300SX/XAA-00
Near Puyallup, WA 98375
Cameron M.
Job Details: 09/20/2022
Customer concern is that range front large elements do nor regulate temperatures. Cycle tested all surface burners. All burners Cycle and regulate as designed. Advised customer on proper operation of unit. Also advised customer on proper cleaning practices.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Puyallup, WA 98373
Cameron M.
Job Details: 09/20/2022
"Customer concern is that dryer does not heat. Found open heating element, causing no heat during operation. Needs new element. Installed new element, Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, allowing checks good. Advised customer dryer cannot be used until duct is cleaned, to prevent further damage. Collected payment via card Payment. Left failed part with customer. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM2501HWA
Near Grand Prairie, TX 75051
Patrick
Job Details: 09/20/2022
"Customer concern unit is not draining, tested drain pump and found drain pump making grinding noise. Took drain pump off unit and replaced, tested drain pump again. All checks good showed customer, also found lots of suds inside unit when turned back. Advised customer to use less soap.; used 1 4681EA2001T (Drain pump) from stock"
We serviced a
MAYTAG DISHWASHER
Model DWU9200BAB
Near Dallas, TX 75287
Branden W.
Job Details: 09/20/2022
Customer concern is that dishwasher does not fill. Found fill valve has 120v but does not open. Needs new inlet valve. Unable to replace valve without having plumber replace fill line. Old line is copper and is stripped out at fill valve on dishwasher. Needs new fill hose. Advised customer to call AHS to have plumber replace fill line. Customer to call after fill line has been replaced. ; ordrng 1 WP99001359 (valve- wat)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5
Near Carrollton, TX 75007
Branden W.
Job Details: 09/20/2022
"Customer concern is that unit display SUD error and does not run a cycle. Found unit producing SUD error even before a cycle is started. Cleared pressure switch and hose, performed hard reset on washer. Went to test. Found water to hous turned off. Unable to test unit without water supplied to washer. Also found drain filter dripping. Customer cleaned filter. Removed filter cleaned seal. Reinstalled. Unable to test for leaks without water to unit."
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Lewisville, TX 75067
Branden W.
Job Details: 09/20/2022
"Customer concern is that unit would not power on. Started working again a few days later. Unable to duplicate failure at time of service. Via NewFI, updated control firmware. Cycle tested. All checks good at this time. Advised customer to call if issue returns."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/20/2022
"Customer concern is that dishwasher top rack falls down. Found broken adjusters on both sides of top rack broken, causing rack to fall down. Needs new adjusters. Installed adjuster kit. Function tested rack, good. Cycle tested unit, all checks good. Collected payment via card Payment. ; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Lewisville, TX 75057
Branden W.
Job Details: 09/20/2022
Customer concern is that washer smells. Want unit checked. Cycle tested unit. No issues found. Unit operating as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB7100AWS
Near Plano, TX 75094
Branden W.
Job Details: 09/20/2022
Customer concern is that dishwasher does not work. Found wash pump only pulses causing dishwasher to not work. Found failed relay on main board. Needs new control. Auth needed. ; ordrng 1 WP99002824 (cntrl-elec)
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Garland, TX 75042
Branden W.
Job Details: 09/20/2022
Customer concern is that dishwasher leaks from the front. Found vent seal not sealing fully allowing water to leak from vent duct. Needs new vent assembly.Next appointment 9/23 8-12; ordrng 1 ABT35083801 (CASING ASSEMBLY)
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Dallas, TX 75208
Patrick
Job Details: 09/20/2022
"Customer concern unit is getting hot at the user interface panel. Found error code F2E1stuck key pad, tested unit in diagnostic mode. Found both user interfaces not responding also found cooling fan not working. Unit needs cooktop user interface, oven user jnterface and control module replaced. ; ordrng 1 W11034444 (User interface) and 1 KSIB900ESS2 (Module) and 1 W11208294 (Cook top interface)"
We serviced a
GE RANGE
Model JGSP30GET1BB
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/20/2022
"Customer concern is that range produces f2 f3 error. Found Unit unable to regulate temperature, causing runaway temperatures. Needs new main board and temp sensor. Advised customer parts show NLA. AHS to supply ; ordrng 1 WB27K5187 (MAIN CONTROL) and 1 WB21X5301 (TEMP PROBE)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS2
Near Dallas, TX 75230
Patrick
Job Details: 09/20/2022
"Customer concern door will not latch, found latched bent. Fixed door latch and tested door, door latches checks good. Removed debris from chopper and trap. Tested unit. Inlet valve making loud buzzing noise during fill. Eventually filled to proper level, good spray good drain, good heat. Found rinse air cap missing. Replaced inlet valve from truck stock, tested unit. All checks ok. Recommend replace ra cap. Warranty does not cover missing parts. ; used 1 WPW10158389 (Inlet valve) from stock"
We serviced a
SAMSUNG>IIIIIIII WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Graham, WA 98338
Cameron M.
Job Details: 09/20/2022
Installed previously ordered hall sensor and inverter board. Cycle tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Dallas, TX 75217
Patrick
Job Details: 09/19/2022
"Customer concern units is behaving strangely, found unit was not going into the correct cycle. Found personality not correct on control board, changed personality and tested checks all good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Dallas, TX 75230
Patrick
Job Details: 09/19/2022
"Customer concern unit has no power, reset breaker. Unit got power ran cycle, outlet lost power under load. Plugged unit into different outlet and test unit under load, runs cycle showed customer. Customer needs an license electrician to come and solve the issue under load. Found no error codes, ran test cycle all components functioning properly. Checks all good left unit unplugged."
We serviced a
GE DISHWASHER
Model DDT575SSF2SS
Near Plano, TX 75093
John
Job Details: 09/19/2022
Installed new consol. All checks good.
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near McKinney, TX 75070
John
Job Details: 09/19/2022
"Customer concern is DW won't start, only beeps. Tested door switch, fails continuity check. Needs new door switch. Follow up scheduled for 9/23 8am-12pm; ordrng 1 WD21X10490 (latch tub)"
We serviced a
GE RANGE
Model JTP30S0M1SS
Near Dallas, TX 75230
Patrick
Job Details: 09/19/2022
"Customer concern, control panel falling apart. Some buttons inop. Verified. Must replace console. Part listed as NLA. AHS to source parts. ; ordrng 1 WB49T10037 (Control assy)"
We serviced a
GE WASHER-TOPLOAD
Model WCRE6270K1
Near Frisco, TX 75034
John
Job Details: 09/19/2022
Customer concern is washer making grinding noise. Founds shaft assy worn and leaking oil causing grinding noise. Needs new shaft assy. Unable to confirm Model and Serial.; ordrng 1 WH2X1193 (nut hub) and 1 WH01X10302 (washing machine driv) and 1 WH38X10017 (washing machine shaf)
We serviced a
GE WASHER-TOPLOAD
Model GTW725BSN0WS
Near Dallas, TX 75209
Patrick
Job Details: 09/19/2022
"Replaced dampers and tested showed customer, tested unit on drain and spin checked all good."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Dallas, TX 75217
Patrick
Job Details: 09/19/2022
"Customer concern unit is not finishing cycle intermittently, hooked newfi up to unit and found. Error for thermistor failure and fall spin back, performed low flow and pressure test passed. Performed spin test unit passed 700 rpm. Found knob incorrectly clocked on control stem. Corrected. Likely cause of a failure is due to loading issue showed customer."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11027731600
Near Rowlett, TX 75089
Patrick
Job Details: 09/19/2022
"Replaced lid switch and tested showed customer, checked all good."
We serviced a
GE RANGE
Model JS760BL2TS
Near The Colony, TX 75056
John
Job Details: 09/19/2022
Installed new infinite switches and element. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031633611
Near Eatonville, WA 98328
Cameron M.
Job Details: 09/19/2022
"Installed previously ordered drain pump. Cycle tested. Found drain pump leaking , causing by no seal between pump and housing. Corrected seal issue cycle tested unit, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5300SQ0
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/19/2022
"Customer concern is that washer does not drain and spin. Cycle tested unit. found failed gearcase, does not drive the basket in spin cycle. Needs new gearcase and clutch. Advised customer sears supplies parts and to call when parts arrive ; ordrng 1 3360629 (gear case) and 1 285785 (clutch)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Sumner, WA 98391
Cameron M.
Job Details: 09/19/2022
"Installed previously ordered baffle,element and support. Cleaned and Vacuumed inside of unit. Cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/19/2022
"Installed previously ordered parts, cycle tested unit. All checks good"
We serviced a
LG WASHER-FRONTLOAD
Model WM0642HW
Near Puyallup, WA 98375
Cameron M.
Job Details: 09/19/2022
"Customer concern is that washer leaks a lot of water during operation . Found dispenser to tub hose dislodged, causing unit to leak during operation. Connected hose, cycle tested unit, inspected all points of potential leak. All checks good advised customer on regular cleaning intervals. Also advised customer on proper loading practices. Also advised customer on using high quality detergent for best wash results"
We serviced a
GE DRYER-ELECTRIC
Model n/a
Near Carrollton, TX 75007
John
Job Details: 09/19/2022
"Customer concern is dryer not comming on. Checked outlet 0 vac. Found tripped breaker for dryer. Reset breaker, unit now comes on and heats. Power terminal checks good. Ran temp check, passes. Ran vent check, soft fails yellow. Advised Customer that vents will need to be cleaned in order to avoid any further issues with dryer. All checks good. Unit functioning as designed."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW96HEAC0
Near Murphy, TX 75094
Patrick
Job Details: 09/16/2022
"Replaced shocks, noise remains intermittent. Unit consistently complete cycle. Ok tests ok."
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model ATF600FS2
Near Sachse, TX 75048
Patrick
Job Details: 09/16/2022
"Customer concern unit will not spin, tested unit found door lock bizzing loudly. Needs door lock replaced E23, also found drain pump open. Drain pump needs to be replaced. Recommend order control board also, no voltage to pump. Electric failure may have failed drain relay on board. Replace door lock and pump first. ; ordrng 1 137221600 (Drain pump) and 1 131763256 (Door lock) and 1 137006030 (Control board)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Spanaway, WA 98387
Cejay
Job Details: 09/16/2022
Customer concern is that dishwasher drain pump runs continuously. Found small leak from drain pump due to over suds. Found broken float cover causing dishwasher to simulate flood conditions. Needs new float cover. Follow up scheduled for 09/23 1-5pm; ordrng 1 DD81-02243A (SVC-COVER FLOATING)
We serviced a
GE WALL OVEN
Model JKS3000SN1SS
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/16/2022
Customer is glass is broken. Found broken inner glass pannel. Needs new door glass. Requires auth ; ordrng 1 WB56X27502 (WINDOW PACK ASM)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5510VQ0
Near Tacoma, WA 98408
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dryer does not start cycle. Found open thermal fuse, causing unit to not start cycle. Needs new thermal fuse. Installed new thermal fuse. Cycle tested unit. All checks good. Preformed airflow test failed (yellow).advised customer dryer vent duct needs to be cleaned. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWS
Near University Place, WA 98466
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dishwasher latch and start button do not function. Found buttons of user interface intermittently unresponsive to customer command ,causing difficulty starting cycle. Also found latch assembly broken, causing difficulty starting cycle. Needs new latch assembly and user interface. Advised customer due to not being able to cycle test unit, unable to fully test unit. Advised customer parts show NLA. FAH TO SUPPLY. Requires auth ; ordrng 1 WPW10130695 (LATCH ASSY (BLACK)) and 1 99003395 (CONSOLE)"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL4
Near Tacoma, WA 98467
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dishwasher does not power. Verified power supply voltage, good 120v supply. Verified continuity of thermal fuse. Verified power to control good 120v. Preformed ui tested power off disconnect ui if bad ui drain pump will run. Found shorted ui, causing unit to not power. Also found door seal causing door to not stay closed. Needs new ui and door seal. Customer declined repair at this time. Collected trip fee via check payment."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.95871400
Near Heath, TX 75032
Patrick
Job Details: 09/16/2022
"Customer concern unit is not heating, performed air flow tested unit failed. Pulled vent off unit passed showed customer. Checked heating element flame is good all checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GTW335ASN2WW
Near Forney, TX 75126
Patrick
Job Details: 09/16/2022
"Customer concern unit is not draining intermittently, connect Newfi. Found error code unit is out of balance, tested spin and drain cycle. All checks good found unit was not level adjusted legs. Ran speed wash with 6 towels. No spin. Found stretched belt. Replaced belt from truck stock. Tested unit with towels. All checks good. ; used 1 WH01X27538 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB1
Near Rockwall, TX 75032
Patrick
Job Details: 09/16/2022
"Customer concern unit will not run on any cycle. Flipped breaker on and off to reset unit, checked for power and found power to unit. Found led lights flashing rapidly, found user interface bad, needs user interface replaced. Also needs user interface seal replaced.; ordrng 1 WP3385741 (User interface) and 1 WP8269296 (User interface seal)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Heath, TX 75032
Patrick
Job Details: 09/16/2022
"Customer concerns unit is shuting off after 3 mins of use. Found hot water solenoid bad replaced water valve and tested showed customer checks all good. f8e1, f0e4, f2e1, oversuding, long fill, spin limited temp.; used 1 W11165546 (Water valve) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC0
Near Lakewood, WA 98498
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dryer produced burning smell and sparks. Verified power supply voltage L1 to neutral 83.5v L2 to neutral 95.6v L1 to L2 243. Verified voltage at terminal block of dryer L1-n .385v L2-n 85.13v . Verified continuity of power cord, good. Advised customer electrician is needed to correct power supply issues. Advised customer to call if issue dryer continuous after electrical repair."
We serviced a
LG DRYER-ELECTRIC
Model DLE7200WE
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dryer takes multiple cycles to dry and makes noise during operation. Preformed airflow test failed (yellow). Cleaned and calibrated moisture sensors. Cycle tested unit 5x, was unable to duplicate customer concern at time of service. Advised customer to monitor and call if issue persists advised customer dryer vent duct needs to be cleaned"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE6400AYW
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dryer run continuously for hours. Preformed airflow test, failed (red). Found failed contacts in timer, causing unit to not advance time during dry cycles. Needs new timer. Advised customer dryer vent duct needs to be cleaned asap. Also Advised customer cannot use dryer until ducting is cleaned. Follow up visit scheduled for 9/27 8-12; ordrng 1 WP33002803 (Timer)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6600SW0
Near Tacoma, WA 98405
Cejay
Job Details: 09/16/2022
Installed previously ordered main control provided by AHS. Cycle tested washer all checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072311
Near Tacoma, WA 98407
Cejay
Job Details: 09/16/2022
Installed previously ordered main pcb. Cycle tested washer all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5500XW3
Near Tacoma, WA 98407
Cejay
Job Details: 09/16/2022
"Customer concern is that washer stopped working mid cycle. Pulled error codes via service mode F7E1,F0E2,F7E7, cleared errors. Manually tested agitation, spin, lid lock and drain no issues. Found failed transmission causing loud noise during operation. Needs new gearcase and actuator. SHS to supply.SHS ships DTC.; ordrng 1 W11454372 (GEARCASE) and 1 WPW10006355 (ACTUATOR)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA
Near Denton, TX 76208
John
Job Details: 09/16/2022
"Customer concern is FL burner only coming on high setting, unable to control temp. Confirmed FL burner unable to control temp on either dual element. Needs new infinite switch. Follow up scheduled for 9/22 1pm-5pm.; ordrng 1 DG44-01002A (FL REGULATOR ENERGY;MDSA-W21-SKM,15A,H-CUT)"
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AB 0
Near Puyallup, WA 98374
Cejay
Job Details: 09/16/2022
Installed previously ordered infinite switch. Cycle tested FR burner
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ2
Near Puyallup, WA 98375
Cejay
Job Details: 09/16/2022
"Customer concern is that washer lid ligh5 will flash and washer stops cycle. Pulled error codes via service mode F2E1,F7E1,F7E5, cleared error codes. Via manual service mode washer failed to shift, needs new actuator. Installed new actuator, preformed calibration cycle. Unit failed to calibrated. Motor hums during spin operation. Found failed capacitor causing unit not to spin needs new capacitor. Follow up scheduled for 09/21 8-12; ordrng 1 W10804665 (CAPACITOR, MOTOR), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC2
Near Frisco, TX 75035
John
Job Details: 09/16/2022
"Customer concern is washer giving an F9E1 error, for long drain, while trying to drain. Ran drain and spin cycke and unit drains. Filled unit and ran drain spin again and drain pump comes on but no water movement. Found drain boot from tub to pump collapsing on itself once tub is about half drained. Checked coin catch for debris, no debris found. Recommend replacing drain boot hose.; ordrng 1 W11314666 (hose)"
We serviced a
GE WASHER-TOPLOAD
Model GTW750CSL1WS
Near Plano, TX 75025
John
Job Details: 09/16/2022
Customer concern is washer not spinning or agitating. Found drive belt worn and torn causing unit to not spin. Needs new drive belt. Follow up schedualed for 9/21 8am-12pm; ordrng 1 WH01X24180 (drive belt)
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near Plano, TX 75023
Patrick
Job Details: 09/15/2022
"Replaced to bearing, found drum lip heavily damaged. Must replace Drum. ; ordrng 1 WE21X23869 (Drum)"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75013
Patrick
Job Details: 09/15/2022
Removed dw.
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near Coppell, TX 75019
John
Job Details: 09/15/2022
Installed new console cover. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Frisco, TX 75034
Patrick
Job Details: 09/15/2022
"Customer concern Uninstalled dishwasher and fixed clips. Reinstalled seal and dishwasher tested showed customer, checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Dallas, TX 75209
Patrick
Job Details: 09/15/2022
"Customer concern unit is cycle through all the way. found error code 4e, found hot water supply turned off. Turned the hot water valve on and tested showed customer, check good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2022
"Customer concern is that dishwasher does not drain. Cycle tested unit 5x, Found drain pump intermittently not draining. Needs new main board and drain pump. Advised customer parts show out of stock. AST TO SUPPLY. REQUIRES AUTH. Advised customer unit will need to be made accessible for return visit. ; ordrng 1 W11410066 (MAIN CONTROL) and 1 W11412291 (PUMP-DRAIN), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2022
"Customer concern is that dishwasher does not power. Unit pulled from cavity and disconnected from power. Utilizing test cord, powered unit from power outlet by range. Unit powers and functions as designed. Advised customer electrician needed to diagnose power source. Also advised customer to monitor and call if issue persists."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE300VW0
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/15/2022
"Installed previously ordered parts, cycle tested unit. All checks good. Advised customer dryer cannot be used until duct is cleaned and cleared"
We serviced a
MAYTAG WASHER-TOPLOAD
Model A107A
Near Edgewood, WA 98371
Cejay
Job Details: 09/15/2022
Customer concern is that washer is leaking. Found leak coming from tub fill hose. Needs new tub fill hose. SHS to supply. SHS ships DTC ; ordrng 1 WP206680 (injector h)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
Patrick
Job Details: 09/15/2022
Installed clips and tested showed customer checks all good.
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Frisco, TX 75035
John
Job Details: 09/15/2022
Customer concern is dryer making scraping sound. Found felt on front bearing worn and allowing drum to rub on plastic. Needs new front bearing. Follow up schedualed for 9/21 8-12; ordrng 1 WE03X25576 (bearing top asm)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50R8500AV/US 01
Near McKinney, TX 75071
John
Job Details: 09/15/2022
Customer concern is washer not powering on. Confirmed 120vac to noise filter and control board. Found no voltage leaving control board to UI. Needs new control board.; ordrng 1 DC92-02388J (Control board)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW2
Near Sumner, WA 98391
Cameron M.
Job Details: 09/15/2022
"Installed previously ordered lid switch, cycle tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDF530PSM2SS
Near Parkland, WA 98444
Cejay
Job Details: 09/15/2022
Customer concern is that dishwasher is making a noise during operation and is also not working properly and adds little water. Apon test to diagnose noise found a leak from diverter seal. Needs new diverter assembly. Installed new diverter assembly. Cycle tested dishwasher no leaks and noise has been eliminated. All checks good.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2
Near Dallas, TX 75204
Patrick
Job Details: 09/15/2022
Installed door and tested showed customer check all good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/15/2022
"Unable to obtain model and serial number for authentication purposes. Customer concern is that start button and options buttons intermittently none responsive. Found unit unresponsive to customer imput to start and options buttons, causing difficulty starting an selecting cycle. Needs new user interface assembly advised customer parts show NLA. Also advised customer sears provides parts and may take time to get parts. ; ordrng 1 EBR32268101 (Washer control pannel)"
We serviced a
GE DISHWASHER
Model PDW7880G00SS
Near Dallas, TX 75219
Patrick
Job Details: 09/15/2022
Got to customers building unable to gain access due to insurance issue.
We serviced a
GE DISHWASHER
Model PDW8280J10SS
Near Dallas, TX 75214
Patrick
Job Details: 09/15/2022
"Customer concern unit is not draining, found air gap to be clogged. Found ceramic stuck inside the air gap, cleaned out and tested showed customer all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
"Customer concern is that washer is not spinning clothes out properly. Pulled error codes via service mode 8C1,UB,DC, error code for fault in MEMS sensor causing washer not to operate spin cycle. needs new main PCB. Advised customer parts show out of stock and may take time to recive. ; ordrng 1 DC92-02393B (ASSY PCB MAIN)"
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/15/2022
Installed previously ordered drain pump. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment.
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ0WS
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/15/2022
"Customer concern is that washer produces noise from bottom of unit. Found excessive play in drive pulley, causing belt to shred. All Found evidence of leak from tub seal down center shaft.causing accumulation of water oil mixture on floor and surrounding components. Needs new gearcase, belt and pulley. Customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Frisco, TX 75035
John
Job Details: 09/15/2022
"Installed new inlet valve. Checks good. Found washplate fused to gearcase. Will need new washplate so that current one can be cut out of machine.; ordrng 1 W10902814 (washplate), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75013
John
Job Details: 09/15/2022
Came to install new UI. Found that cabinet facing around DW no tight to remove trim so that unit will slide out to remove door without ruining trim. Advised Customer that unit will need to be made accessible in order to complete repair. Customer advised that she would contact RPS once unit is accessible.; O-emld tckt
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
Customer concern is that washer Dedergent dispenser emptied entire detergent tray into washer. Pulled error codes via service mode F0E3. Cleared codes. Preformed calibration cycle. Adjusted Dedergent concentration level to max. Sensor feed back shows 50% dispenser full. Advised customer on how to adjust load and go setting. No mechanical problems found with washe4 at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
"Installed previously ordered pump motor and heater. Preformed service diagnostic cycle to verify repair, all checks good."
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24L2ASB
Near Dallas, TX 75228
Patrick
Job Details: 09/15/2022
"Replaced igniter, tested unit. Ignition within 20sec. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near Plano, TX 75023
Patrick
Job Details: 09/15/2022
"Replaced to bearing, found drum lip heavily damaged. Must replace Drum. ; ordrng 1 WE21X23869 (Drum)"