We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75013
Patrick
Job Details: 09/15/2022
Removed dw.
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near Coppell, TX 75019
John
Job Details: 09/15/2022
Installed new console cover. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Frisco, TX 75034
Patrick
Job Details: 09/15/2022
"Customer concern Uninstalled dishwasher and fixed clips. Reinstalled seal and dishwasher tested showed customer, checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Dallas, TX 75209
Patrick
Job Details: 09/15/2022
"Customer concern unit is cycle through all the way. found error code 4e, found hot water supply turned off. Turned the hot water valve on and tested showed customer, check good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2022
"Customer concern is that dishwasher does not drain. Cycle tested unit 5x, Found drain pump intermittently not draining. Needs new main board and drain pump. Advised customer parts show out of stock. AST TO SUPPLY. REQUIRES AUTH. Advised customer unit will need to be made accessible for return visit. ; ordrng 1 W11410066 (MAIN CONTROL) and 1 W11412291 (PUMP-DRAIN), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2022
"Customer concern is that dishwasher does not power. Unit pulled from cavity and disconnected from power. Utilizing test cord, powered unit from power outlet by range. Unit powers and functions as designed. Advised customer electrician needed to diagnose power source. Also advised customer to monitor and call if issue persists."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE300VW0
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/15/2022
"Installed previously ordered parts, cycle tested unit. All checks good. Advised customer dryer cannot be used until duct is cleaned and cleared"
We serviced a
MAYTAG WASHER-TOPLOAD
Model A107A
Near Edgewood, WA 98371
Cejay
Job Details: 09/15/2022
Customer concern is that washer is leaking. Found leak coming from tub fill hose. Needs new tub fill hose. SHS to supply. SHS ships DTC ; ordrng 1 WP206680 (injector h)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
Patrick
Job Details: 09/15/2022
Installed clips and tested showed customer checks all good.
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Frisco, TX 75035
John
Job Details: 09/15/2022
Customer concern is dryer making scraping sound. Found felt on front bearing worn and allowing drum to rub on plastic. Needs new front bearing. Follow up schedualed for 9/21 8-12; ordrng 1 WE03X25576 (bearing top asm)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50R8500AV/US 01
Near McKinney, TX 75071
John
Job Details: 09/15/2022
Customer concern is washer not powering on. Confirmed 120vac to noise filter and control board. Found no voltage leaving control board to UI. Needs new control board.; ordrng 1 DC92-02388J (Control board)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW2
Near Sumner, WA 98391
Cameron M.
Job Details: 09/15/2022
"Installed previously ordered lid switch, cycle tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDF530PSM2SS
Near Parkland, WA 98444
Cejay
Job Details: 09/15/2022
Customer concern is that dishwasher is making a noise during operation and is also not working properly and adds little water. Apon test to diagnose noise found a leak from diverter seal. Needs new diverter assembly. Installed new diverter assembly. Cycle tested dishwasher no leaks and noise has been eliminated. All checks good.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2
Near Dallas, TX 75204
Patrick
Job Details: 09/15/2022
Installed door and tested showed customer check all good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/15/2022
"Unable to obtain model and serial number for authentication purposes. Customer concern is that start button and options buttons intermittently none responsive. Found unit unresponsive to customer imput to start and options buttons, causing difficulty starting an selecting cycle. Needs new user interface assembly advised customer parts show NLA. Also advised customer sears provides parts and may take time to get parts. ; ordrng 1 EBR32268101 (Washer control pannel)"
We serviced a
GE DISHWASHER
Model PDW7880G00SS
Near Dallas, TX 75219
Patrick
Job Details: 09/15/2022
Got to customers building unable to gain access due to insurance issue.
We serviced a
GE DISHWASHER
Model PDW8280J10SS
Near Dallas, TX 75214
Patrick
Job Details: 09/15/2022
"Customer concern unit is not draining, found air gap to be clogged. Found ceramic stuck inside the air gap, cleaned out and tested showed customer all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
"Customer concern is that washer is not spinning clothes out properly. Pulled error codes via service mode 8C1,UB,DC, error code for fault in MEMS sensor causing washer not to operate spin cycle. needs new main PCB. Advised customer parts show out of stock and may take time to recive. ; ordrng 1 DC92-02393B (ASSY PCB MAIN)"
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/15/2022
Installed previously ordered drain pump. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment.
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ0WS
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/15/2022
"Customer concern is that washer produces noise from bottom of unit. Found excessive play in drive pulley, causing belt to shred. All Found evidence of leak from tub seal down center shaft.causing accumulation of water oil mixture on floor and surrounding components. Needs new gearcase, belt and pulley. Customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Frisco, TX 75035
John
Job Details: 09/15/2022
"Installed new inlet valve. Checks good. Found washplate fused to gearcase. Will need new washplate so that current one can be cut out of machine.; ordrng 1 W10902814 (washplate), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75013
John
Job Details: 09/15/2022
Came to install new UI. Found that cabinet facing around DW no tight to remove trim so that unit will slide out to remove door without ruining trim. Advised Customer that unit will need to be made accessible in order to complete repair. Customer advised that she would contact RPS once unit is accessible.; O-emld tckt
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
Customer concern is that washer Dedergent dispenser emptied entire detergent tray into washer. Pulled error codes via service mode F0E3. Cleared codes. Preformed calibration cycle. Adjusted Dedergent concentration level to max. Sensor feed back shows 50% dispenser full. Advised customer on how to adjust load and go setting. No mechanical problems found with washe4 at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
"Installed previously ordered pump motor and heater. Preformed service diagnostic cycle to verify repair, all checks good."
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24L2ASB
Near Dallas, TX 75228
Patrick
Job Details: 09/15/2022
"Replaced igniter, tested unit. Ignition within 20sec. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Tacoma, WA 98445
Cejay
Job Details: 09/14/2022
Customer concern is that dryer is not spinning. Customer attempted to diagnose dryer. Advised customer due to liability concerns can not diagnose issues with the unit. ; O-emld tckt
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN0RS
Near Dallas, TX 75238
Patrick
Job Details: 09/14/2022
"Customer concern unit is making a loud noise, found felt ripped off of drum must replace drum.; ordrng 1 WE21X29764 (Drum)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8540FN2
Near Garland, TX 75043
Patrick
Job Details: 09/14/2022
"Customer concern unit not draining, found drain pump shattered. Replaced drain pump and tested, found that pressure switch was bad also. Replaced pressure switch and tested showed customer ; used 1 WPW10605427 (Drain pump), and 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOC75EC7HS
Near Richardson, TX 75082
Patrick
Job Details: 09/14/2022
"Customer concern unit is going back to the home screen, when selecting any temp on the oven and shutsoff. Found error code F6E0 x 9, looked up and found interface not working. Turned unit off and back on unit started working. Per tech data notes replace HMI.; ordrng 1 W11428866 (Human machine interface)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASM2WW
Near Garland, TX 75044
Patrick
Job Details: 09/14/2022
"Customer concern water leaking from the bottom of the unit. found o ring missing from thermistor on water valve, customer still had old part with o ring. swapped o ring to new vavle. tested found no leaks showed customer. Valve had been recent replaced by factory. Previous tech forgot to swap o ring."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641262610
Near Tacoma, WA 98444
Cejay
Job Details: 09/14/2022
Customer concern is washer is not spinning clothes out properly. Preformed visual inspection of springs dampers and basket. Cycle tested washer with a load no issues. No mechanical problems found with washer at time of service. Advised customer on proper loading practices.
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/14/2022
"Installed previously ordered diverter, cycle tested unit. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LA5570XPN3
Near Federal Way, WA 98023
Cejay
Job Details: 09/14/2022
"Customer concern is that washer is not spinning clothes out. Found worn clutch causing washer not to operate spin cycle properly. Also found damaged tub ring. Needs new tub ring, gearcase, clutch and coupling. AHS to supply. Advised customer parts show discontinued and may take time to recive. Also Advised customer washer will need to be Freed from cement as left rear leg is stuck in the cement washer will need to be made accessible for repair.; ordrng 1 3360629 (GEARCASE ASY) and 1 285785 (CLUTCH) and 1 285753A (COUPLING) and 1 63223 (DISCONTINUED)"
We serviced a
GE WASHER-TOPLOAD
Model GTWS8655D0MC
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 09/14/2022
"Customer concern is that washer start button is broken, and unit makes grinding noise during operation. Found broken start button on console, causing difficulty starting cycle. Also found evidence of shifter not fully engaging from rotor assembly, causing noise during agitation. Found evidence of failed tub seal, causing water to leak down center shaft into gearcase and clutch assembly. Needs new gearcase, shifter and console. Customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
KITCHENAID RANGE
Model KDSS907SSS05
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 09/14/2022
"Customer concern is oven does not heat on bake cycle. Found open bake element, causing unit to not heat during bake cycle. Needs new element. Installed new bake element. Cycle tested unit, all checks good. Customer declined to retain old part. Collected payment via check payment"
We serviced a
KENMORE RANGE
Model 79074333310
Near Tacoma, WA 98418
Cameron M.
Job Details: 09/14/2022
"Customer concern is that all range burners do not get spark for ignition, oven does not heat. Found ignitor faulty, ignitor not drawing required 3.3amps only draws 2.5 amps, causing oven to not heat. Also found spark module not sending single voltage through ignitor harness to surface ignitors, resulting in no ignition conditions for all burners. Needs new ignitor, spark module and ignitor harness. REQUIRES AUTH. ; ordrng 1 316580615 (HARNESS-IGNITOR) and 1 5304508269 (SPARK MODULE KIT)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6200SW2
Near Tacoma, WA 98408
Cameron M.
Job Details: 09/14/2022
"Customer concern is that washer does not complete spin cycle. Found failed tub bearing, causing unit to make noise during spin cycle. Also found failed suspension rods,causing unit to not balance during spin cycle. Needs new bearing and suspension rods. Advised customer parts supplied by sears, call when parts arrive. ; ordrng 1 W10435302 (BEARING) and 1 W10820048 (SUSPENSION ROD KIT)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LHE5700N0
Near Federal Way, WA 98023
Cejay
Job Details: 09/14/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) Preformed temperature checks good. Advised customer dryer vents need service. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092375800
Near Federal Way, WA 98023
Cejay
Job Details: 09/14/2022
Installed previously ordered dog agates and lid bumper cycle tested washer with a load all checks good
We serviced a
GE COOKTOP
Model JGP5536SL1SS
Near Richardson, TX 75081
Patrick
Job Details: 09/14/2022
"WB09T10010 spring, 9.03 WB02T10304 ring clip NLA missing from previous repair. Parts listed as NLA. CUSTOMER TO SEEK RESOLUTION WITH MANUFACTURER. Replaced igniter, fastened to burner head with electrical tape as temporary solution."
We serviced a
GE LAUNDRY CENTER
Model WSM2420TCAWW
Near Dallas, TX 75204
Patrick
Job Details: 09/14/2022
"Customer concern unit is not drying ,tested air flow found unit failed took vent tube off from dryer and unit passed air flow found thermal fuse bad ; used 1 Wp3399849 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7300DW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/14/2022
"Customer concern is that washer produces f5e3 error and won't run cycle. Found F5e3 (lid lock will not unlock). Cycle tested unit 3x, found no mechanical issues. Cycle tested lid lock 20x found no defect at time of service. Advised customer to monitor and call if issue persists."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB765FW0
Near Sumner, WA 98390
Cejay
Job Details: 09/14/2022
"Customer concern is that dryer is making a squealing noise during operation. Found seized idler pully causing noise during operation.needs new idler pully bracket. Installed new idler pully bracket, cleaned and lubricated rear support wheels. Cycle tested dryer and preformed airflow test failed (yellow) advised customer dryer vent needs service. All checks good.; used 1 W10837240 (BRACKET) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model MDE5500AYW
Near Puyallup, WA 98374
Cejay
Job Details: 09/14/2022
Customer concern is that dryer light is out and drum felt has fallen. Found broken light bulb and fallen felt. Needs new lbulb and drum felt. Follow up scheduled for 09/26 8-12pm; ordrng 1 WP22002263 (BULB-LIGHT) and 1 WP33001807 (SEAL)
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Plano, TX 75094
Patrick
Job Details: 09/13/2022
"Customer concern unit is getting too hot, performed air flow test, unit failed test. Retested unit with vent detached and unit passed, notified customer they need to have thier vent cleaned out professionally. Temps in range, timer, motor and idler check good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV55M9600AV/A5 02
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/13/2022
"Customer concern is that washer produces lc1 error. Found Unit produces 1lc1 error. Also found heavy build up of fabric softener in dispenser, causing dispenser to overflow and produce leak error. Cleared dispenser. Needs new cap seal follow up visit scheduled 9/26 1-5; ordrng 1 DC62-00702A (SEAL CAP GUIDE)"
We serviced a
KENMORE DISHWASHER
Model 36314772100
Near Tacoma, WA 98445
Cejay
Job Details: 09/13/2022
Customer concern is that dishwasher is leaking. Found worn door seals and gasket and corner baffles. Needs new seal and left and right baffels. Follow up scheduled for 09/22 1-5pm; ordrng 1 WD08X10015 (GASKET INSERT) and 1 WD08X10057 (DISHWASHER DOOR GASKET) and 1 WD8X227 (BAFFLE RH) and 1 WD8X228 (BAFFLE LH)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB944CS0
Near Tacoma, WA 98444
Cejay
Job Details: 09/13/2022
Customer concern is that dishwasher is not draining. Found seized drain pump causing dishwasher not to drain. Needs new drain pump. Advised customer parts show discontinued and may take time to recive. AHS to supply.; ordrng 1 5304463777 (Drain pump)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641583411
Near Tacoma, WA 98498
Cejay
Job Details: 09/13/2022
"Customer concern is that washer is leaking during drain cycle. Found breather hose on drain line disconnected causing leak. Reconnected hose, cycle tested washer all checks good"
We serviced a
GE DISHWASHER
Model GDT695SSJSS
Near Plano, TX 75093
Patrick
Job Details: 09/13/2022
Installed diverter and tested for leaks found none showed customer
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG/AA
Near Lakewood, WA 98498
Cejay
Job Details: 09/13/2022
"Customer concern is that dishwasher is not draining and is making a noise during drain cycle. Customer did find glass shards in drain filter. Found debris in drain pump causing drain not to operate. Removed debris, cycle tested dishwasher all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Tacoma, WA 98499
Cejay
Job Details: 09/13/2022
"Customer concern is that dishwasher is has poor wash performance. Water temperature is 109.4 dishwasher minimum required temp is 120?. Pulled error codes via service mode 7-1. Preformed service diagnostic cycle confirming operation of heater. Stress tested wash pump, washer pump will intermittently struggle to start and will intermittently fail to operate. Found failed wash pump causing dishwasher not to operate intermittently, needs new wash pump. Follow up scheduled for 09/22 8-12pm; ordrng 1 WPW10605057 (pump and motor assy)"
We serviced a
FRIGIDAIRE WALL OVEN
Model RBGZ-94
Near Lakewood, WA 98498
Cejay
Job Details: 09/13/2022
Customer concern is that oven bake element does not work and timer has stopped working. Found open bake element causing oven not to heat also found failed timer. Needs new bake element and timer. Unable to source parts. AHS to supply. ; ordrng 1 Element (Bake element) and 1 Clock (Bake timer)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Puyallup, WA 98372
Cameron M.
Job Details: 09/13/2022
"Customer concern is that dishwasher does not work. Cycle tested unit multipletimes, found no mechanical defects at time of service. Unit operating as designed"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX700XW0
Near Tacoma, WA 98446
Cameron M.
Job Details: 09/13/2022
"Customer concern is that dryer makes noise during operation. Found stripped wheel, causing unit to make rumbling noise during operation. Needs new wheel. Follow up visit scheduled for 922 1-5; ordrng 1 WP697772 (Wheel)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF219ANW/XAA
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/13/2022
"Customer concern is that washer does not spin. Found failed tub bearing, causing unit to make grinding noise during operation. Also found basket, damaging front tub and door boot, causing leak during operation. Needs new front and rear tub, basket assembly and door boot. Advised customer parts show NLA. FAH TO SUPPLY. Requires auth ; ordrng 1 DC97-15013D (BASKET ASSEMBLY) and 1 DC97-15328F (ASSY S.TUB BACK) and 1 DC97-08650H (TUB FRONT) and 1 DC64-00802A (BELLOWS)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Spanaway, WA 98387
Cejay
Job Details: 09/13/2022
Customer concern is that dryer does not heat properly and tak3s multiple cycles to dry. Preformed airflow test failed (red) Preformed temperature check good. Advised customer dryer vents need service before resuming normal operation of dryer. Customer signed airflow acknowledgement
We serviced a
GE RANGE
Model JS760SL3SS
Near Dallas, TX 75234
Patrick
Job Details: 09/13/2022
Installed new burner and infinite switch tested unit burner turns and light turn on and off showed customer
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dallas, TX 75228
Patrick
Job Details: 09/13/2022
Customer concern unit is leaking found rodents have eaten through the drain and sump all found multiple wires chewed unit needs to be replaced due to the rodent damage.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.64964300
Near Dallas, TX 75218
Patrick
Job Details: 09/13/2022
Customer concern unit is making a squeeking noise tested unit and found debris inside the blower cleaned and tested. Performed air flow tested found unit failed with dyer vent hooked up showed customer and notified them that they need the vent cleaned.
We serviced a
GE WASHER-TOPLOAD
Model GFWR4800F2WW
Near Dallas, TX 75206
Patrick
Job Details: 09/13/2022
Customer concern unit is not draining/spinning found drain pump rumbles before intermittently engaging. Tested unit on drain and spin found unit to be spinning fine checked coin catch found it to be clean . Must replace drain pump; ordrng 1 WH23X10051 (Drain pump)
We serviced a
GE COOKTOP
Model JGP990SEL1SS
Near Carrollton, TX 75007
John
Job Details: 09/13/2022
"Customer concern is cooktop not lighting thing correctly, found 2 of 4 knobs difficult to turn, one of which never turns gas on. Needs new regulator manifold.; ordrng 1 WB36X21522 (manifold asm)"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Carrollton, TX 75007
John
Job Details: 09/13/2022
Customer concern is washer not finishing cycle. Ran full diagnostic cycle. No issues found. Found after codes for lid lock failure. Replaced lid lock from truck stock. All checks good.; used 1 WH08X32697 () from stock
We serviced a
GE RANGE
Model JS760BL2TS
Near The Colony, TX 75056
John
Job Details: 09/13/2022
"Customer concern is a Front Right burner is only comming on on HIGH, unable to adjust temp. and Front Left burner not comming on at all and hot surface light illuminated. Found FL burner fails continuity check and infinite switch is very difficult to turn. Needs new FR and FL infinite switches and new FL element. Follow up scheduled for 9/19 8am-12pm; ordrng 2 WB24X25013 (range infinite contr FR and FL)s and 1 WB30X24111 (range radiant elemen FL)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WFW9290FW0
Near Prosper, TX 75078
John
Job Details: 09/13/2022
Customer concern is that LOAD AND GO bucket is filling with water instead of dispensing soap. Ran full diagnostic cycle on unit and found dispenser not properly operating. Will need to reorder dispenser.; ordrng 1 W10862190 (dispenser)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Allen, TX 75013
John
Job Details: 09/13/2022
Installed new inlet valve assy. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M8650AV/A4
Near Plano, TX 75025
John
Job Details: 09/13/2022
Installed new inlet valve assy. All checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 40249032011
Near Dallas, TX 75205
Patrick
Job Details: 09/13/2022
"Customer concern unit is not finishing cycle completely . Confirmed. When unit enters high spin, loud clanking noise from compartment. Disassembled, counterweight check good, shocks good, spin basket has failed. Found torn door boot. Must replace spin basket, rear outer tub and door boot/retainer spring. AHS to supply special order parts. ; ordrng 1 DC97-15871A (Spin basket) and 1 DC97-15931A (Rear outer tub) and 1 DC64-00802B (Door boot) and 1 DC97-04981D (Door boot spring clamp)"
We serviced a
MAGIC CHEF FREEZER
Model HMCF7W2
Near Dallas, TX 75231
Patrick
Job Details: 09/13/2022
"Customer concern, unit not cooling. Verified. Compressor very hot to touch. Ohm out compressor for compressor not shorted. Checked starter relay found relay bad parts are unavailable. Turned unit on and took Amp draw. Compressor growled for one second then shutoff right away, found compressor bad. Customer to replace unit."
We serviced a
GE DISHWASHER
Model ZDT915SSJ2SS
Near Richardson, TX 75082
John
Job Details: 09/13/2022
Customer concern is DW giving leak detected error. Found small amount of water in leak detection pan. Uninstalled unit and ran test cycle. Found small amount of water dripping from seal on water service line. Tightened fitting to stop leak. Once reinstalled I pulled excess water line into cabinet under sink to relieve the stress on the fitting. All checks good. Unit functioning as designed.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021252111
Near Tacoma, WA 98407
Cameron M.
Job Details: 09/12/2022
"Customer concern is that washer does not agitate and over filling. Found actuator not engaged with shifter, causing unit to not agitate. Also found shifter not fully installed in gearcase, causing grinding noise during operation. Cycle tested unit 5x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals. Also advised customer on proper loading practices."
We serviced a
GE RANGE
Model JB860SJ1SS
Near Forney, TX 75126
Patrick
Job Details: 09/12/2022
"Customer concern, unit smoking from chimney. Could not reproduce condition. Some spilled material found on upper oven floor. Likely cause of reported issue. Levelled unit, replaced light bulb provided by customer. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/ US03
Near Forney, TX 75126
Patrick
Job Details: 09/12/2022
"Customer concern, unit not finishing cycle. Ran rinse and spin cycle with 6 towels in it. Success. No mechanical fault found. Advised customer on proper loading technique."
We serviced a
GE WALL OVEN
Model JTP70SOM1SS
Near Heath, TX 75032
Patrick
Job Details: 09/12/2022
"Customer concern unit cut out in middle of cooking cycle. All buttons do not operate. Confirmed. Stored f9 error code, cooling fan stalling. Must replace control panel w/ overlay and cooling fan. Part listed as NLA. Ahs to supply parts.; ordrng 1 WB49T10043 (Control panel) and 1 WB26X10264 (Fan kit)"
We serviced a
GE DISHWASHER
Model GDT655SGJ4BB
Near Dallas, TX 75287
John
Job Details: 09/12/2022
Fustomer concern is DW died and is unresponsive. Confirmed using NuFi devise that unit needs new UI Board. Follow up scheduled for 9/29 1pm-5pm.; ordrng 1 WD21X23462 (kit svc ui top logic)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVG50R5400V/A3
Near Rowlett, TX 75089
Patrick
Job Details: 09/12/2022
Customer concern unit is taking too long to dry the clothes tested air flow unit failed air flow test with dryer vent on. Unit passed air flow test with dryer vent disconnected showed customer. Customer needs air vent cleaned professionally.
We serviced a
GE WASHER-TOPLOAD
Model GTW485ASJ5WS
Near Tacoma, WA 98405
Cameron M.
Job Details: 09/12/2022
"Customer concern is that agitator does not remain engaged. Found agitator bolt sheared off, causing agitator to freely move. Needs new gearcase, agitator and bolt. Advised customer may take time to get parts. Requires auth. ; ordrng 1 WH03X33733 (GEARCASE) and 1 WH43X34257 (AGITATOR BASE HYBRID ASSEMBLY) and 1 WH02X24374 (SCREW)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV448AEP/XAA
Near Tacoma, WA 98405
Cameron M.
Job Details: 09/12/2022
"Customer concern is that dryer does not heat. Preformed airflow test, failed (yellow). Found open heating element, causing unit to not heat. Also found seized front rollers, causing noise during operation. Needs new element and rollers installed element rollers. Cleaned and lubed rollers, Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021652020
Near Gig Harbor, WA 98335
Cejay
Job Details: 09/12/2022
"Customer concern is that washer still shows same error. F8E1. Customer did have plumber out to find screw in pipe causing restriction. manual activation of cold water valve operational, but hot water valve failed to operate. Found hot water valve connection disconnected. Plugged hot valve back in. Cycle tested washer all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW485ASJ5WS
Near Allen, TX 75013
John
Job Details: 09/12/2022
Customer concern is washer filling while not in use. Found inlet valve no longer closing fully causing unit to fill while not in use. Replaced inlet vavle from truck stock. All checks good.; used 1 WH13X26535 (WATER VALVE) from stock
We serviced a
GE DRYER-ELECTRIC
Model GTD45EASJ2WS
Near McKinney, TX 75071
John
Job Details: 09/12/2022
Customer concern is dryer not drying fast enough. Temp checks passes 140-200 degrees. Vent check while connected to home ventilation fails yellow. Vent check while disconnected from home vent passes green. Advised Customer that vents will need to be cleaned in order for unit to function properly. Unit operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Frisco, TX 75034
John
Job Details: 09/12/2022
Installed n3ew sump assy. All checks good
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF9A
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/12/2022
"Customer concern is that dishwasher has plastic melted to element and door does not close, unit also not powering on to start cycle.found plastic melted to element, causing unit to produce burning smell during operation. Found door latch stuck in closed position,causing unit to not see door is open. Corrected latch position tested unit all checks good. Customer declined repair of element at this time. Collected 95.00 trip fee via card Payment."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5840TW0
Near Tacoma, WA 98465
Cejay
Job Details: 09/12/2022
Installed previously ordered retainers. Cycle tested washer all checks good
We serviced a
KENMORE DISHWASHER
Model 66513793K601
Near Fircrest, WA 98466
Cejay
Job Details: 09/12/2022
Customer concern is that dishwasher dispenser is difficult to close and does not open. Found worn dispenser latch causing obstructing operation of dispenser door. Needs new dispenser assembly. Requires auth.; ordrng 1 WPW10199696 (dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, WA 98498
Cejay
Job Details: 09/12/2022
"Customer concern is that dishwasher intermittently does not complete cycle and is not drying properly.No stored error codes. Preformed service diagnostic cycle, F6E2 inlet valve electrical problem. Stres tested wash pump and drain pump multiple times no issues, could not replicate error. Dishwasher operating as designed at time of service. Advised customer to remove dishwasher and clean rodent mess."
We serviced a
GE DISHWASHER
Model CDT836P4M5W2
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/12/2022
"Customer concern is that dishwasher does not drain. Found stripped drain pump, causing unit to not drain. Installed new drain pump. Cycle tested unit 3x, all checks good."
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Graham, WA 98338
Cameron M.
Job Details: 09/12/2022
"Customer concern is that dishwasher does not drain, customer attempted to pull unit from cavity and unit at that time started to smoke and spark. Found smoke and sparks ,caused by leaking wash pump resulting in electrical short in power connection. Also found drain pump ohms out of range, causing unit to not drain. Needs new wash and drain pump. Also advised customer due to not being able to cycle test unit is possible for further issue after repair. Customer declined repair at this"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.276126
Near Graham, WA 98338
Cameron M.
Job Details: 09/12/2022
"Customer concern is that washer does not drain. Found unit full of water and leaking from bottom of washer at time of service. Found seized and leaking drain pump, causing unit to not drain and spin. Needs new drain pump. Installed new drain pump. Cycle tested unit, all checks good. ; used 1 WP3363394 (PUMP-WATER) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200AW/A4
Near Carrollton, TX 75007
John
Job Details: 09/12/2022
"Customer concern that washeris making clicking noise while agitating. Ran test cycle, no noises found. Found that unit is clicking from clutch when it is overloaded. Advised Customer about not overloading machine. Unit functioning as designeded. All checks good."
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFG
Near DuPont, WA 98327
Cejay
Job Details: 09/12/2022
"Customer concern is that range middle burner dose not fully ignite and bake dose not ignite at all. Found middle burner gas channels cloged with debris also found broken bake ignitor. Needs new bake ignitor. Installed new bake ignitor, cleaned gas channels on middle burner. Cycle tested oven. Oven is now operating as designed along with middle burner. All checks good ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.698228
Near Irving, TX 75038
John
Job Details: 09/12/2022
"Customer concern is dryer making squeeking noise and smells like smoke. Found idler pully worn and squeeking. Also found belt worn and starting to Frey. Replaced idler and belt from truck stock. All checks good.; used 1 W10837240 (BRACKET), and 1 661570V (BELT) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model WJSR4160G2WW
Near Grand Prairie, TX 75051
John
Job Details: 09/12/2022
"Installed new lid switch, motor, and fuse assy. All checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Tacoma, WA 98445
Cejay
Job Details: 09/12/2022
Installed previously ordered main control board and inverter board. Cycle tested washer all checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Graham, WA 98338
Cejay
Job Details: 09/12/2022
"Customer concern is that washer is not spinning. Pulled error codes via service mode UE,3E2,DE,Resistance checks at motor and hall sensor good washer failed to operate spin cycle. Found failed inveter board causing washer not to operate. Needs new inverter board and hall sensor. Requires Auth.; ordrng 1 DC92-01531B (ASSY PCB KIT) and 1 DC31-00098A (HALL SENSOR)"
We serviced a
AMANA DISHWASHER
Model FGID347QW4B
Near Dallas, TX 75228
Patrick
Job Details: 09/12/2022
"Customer concern, unit not draining. Unit powered off on arrival. Pulled to plug unit in. Found severe rodent damage throughout machine compartment. Customer must replace unit."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Garland, TX 75044
Patrick
Job Details: 09/09/2022
"Customer concern, making noise, no heat. Found burnt wires at solemn. Replaced wires and element tested unit. Found clogged home vent, air test failed red when connected passed green when disconnected. Strongly recommend customer have home vent professionally cleaned to prevent repeat failure. ; used 1 279457 (Wire), and 1 DC97-14486A (Element) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021252111
Near Tacoma, WA 98407
Cejay
Job Details: 09/09/2022
Installed previously ordered drive block and spanner nut. Cycle tested washer . Found failed shifter causing noise during operation. Installed new actuator. Calibrated washer. All checks good.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTW725BSN0WS
Near Dallas, TX 75209
Patrick
Job Details: 09/09/2022
"Customer concern, basket of center in frame. Confirmed. Verified level. Must replace damper. Set. ; ordrng 4 WH03X31497 (Damper)s"
We serviced a
KITCHENAID OTHER
Model KUIS18PNZB0
Near Plano, TX 75023
Patrick
Job Details: 09/09/2022
Replaced drain pump. Tested unit. All checks good.