Service History 8 - RPS Appliance Repair

We serviced a

GE DISHWASHER

Model DDT595SMJ2ES

Near Garland, TX 75040

Lane

Job Details: 04/19/2023

Installed new user and main control. Performed multiple function tests after repair. All functions checked good at time of.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5620HW1

Near Tacoma, WA 98404

Cejay

Job Details: 04/19/2023

"Customer concern is dryer is producing a faint squealing noise durring operation. Preformed airflow test failed (yellow). Found seized idler pully causing noise. Needs new idler and belt. Installed new idler braket and belt. Cycle tested dryer all checks good. ; used 1 W10837240 (BRACKET), and 1 661570V (BELT) from stock"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AV/US

Near Rowlett, TX 75088

Lane

Job Details: 04/19/2023

Customer needs a plumber. House drain is backing up. No repairs needed on washer.

We serviced a

GE DRYER-ELECTRIC

Model DCVH480EK0WW

Near Tacoma, WA 98444

Cejay

Job Details: 04/19/2023

Customer concern is that dryer stopped working and was smoking from in the drum and now dose not power on. Confrimed 240v at outlet. Confrimed dryer powers on and dose not heat durring air cycle. Confirmed operation of element on timed cycle. Preformed airflow test failed (red) preformed second airflow with vent disconnected pass. Repaired vent. Preformed third airflow test failed (red). Customer dryer is operation but vents need service before resuming operation of dryer. Dryer had over heated and gone into heat lockout causing dryer not to operate. It appears dryer vent is flex hose all the way to outside port. Advised customer HVAC technician is needed.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Graham, WA 98338

Cejay

Job Details: 04/19/2023

"Customer concern is that dryer felt in the rear has come off, is not tumbling or heating. Verifiied drum spins. Found failed rollers causing felt to come off and damage to rear bulkhead. Idler pully and front rollers need lubrication. Element and componets tested good. Needs new rear bulkhead, rear rollers and shafts and rear felt. Customer declined repair at time of service."

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN2WW

Near Garland, TX 75041

Lane

Job Details: 04/19/2023

Customer stated washer failed to start one time. Customer was hesitant to try try again. Advised. Ustomer of conditions causing problem. Instructed customer on washer function and use.

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050U

Near Heath, TX 75032

Patrick

Job Details: 04/18/2023

"Customer concern, lc error code upon power up. Confirmed. Lc remained with sensor unplugged. Must replace control, leak sensor, case break, and main harness. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 DD82-01337A (Control) and 1 DD82-01111B (Case break) and 1 DD94-01062A (Sensor) and 1 DD81-02094A (Main harness)"

We serviced a

FRIGIDAIRE DRYER-ELECTRIC

Model FFRE1001PW0

Near Spanaway, WA 98387

Cejay

Job Details: 04/18/2023

"Customer concern is that dryer is producing a noise. Found debris inside blower wheel causing noise. Removed debris, preformed airflow tast failed (yellow) advised customer dryer vents need service."

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.24952300

Near Forney, TX 75126

Patrick

Job Details: 04/18/2023

"Customer concern, unit overflowed tub and flooded house. Tested all water levels, all correct. Clear signs of flood damage in home. Must replace pressure sw and inlet valve. ; ordrng 1 W10335056 (Water level s sensor kit) and 1 WP3979346 (Inlet valve)"

We serviced a

KENMORE DISHWASHER

Model 58715199400

Near Dallas, TX 75252

Lane

Job Details: 04/18/2023

"Customer stated door won't close and user control doesn't respond. Preformed diagnostics found tco connectors burnt. Hearer needs replacement. Door tension sping on left side broke due to chassis rusting away. No available mounting points available for door spring, door latch needs replacing due to normal wear and tear. Multiple issues need addressing. ; ordrng 1 154209301 (Wash tub) and 1 A00099902 (Door latch) and 2 154430501 (Door spring)s and 2 154325201 (Door spring retainer)s"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MAH5500BWW

Near Irving, TX 75063

Lane

Job Details: 04/18/2023

I stalled new door seal boot and performed full function test. All functions checked good at time of service.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGCD2444SA2A

Near Puyallup, WA 98374

Cejay

Job Details: 04/18/2023

"Customer concern is that dishwasher is not draining. Checked dishwasher for clogs. Found seized drain pump causing unit not tomdrain, needs new drain pump. Installed new drain pump, cycle tested unit all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Forney, TX 75126

Patrick

Job Details: 04/18/2023

Replaced element. Tested unit. All checks good.

We serviced a

GE RANGE

Model PP912SM2SS

Near Irving, TX 75063

Lane

Job Details: 04/18/2023

Customer stated right front burner only works on high. Top panel is seperating from glass. Markings on cooktop are not legible causing usability issues. All other functions working at time of service.; ordrng 1 WB24T10119 (Infinite switch) and 1 WB30T10139 (Burner) and 1 WB62T10579 (Top glass)

We serviced a

GE DISHWASHER

Model GDF535PSR0SS

Near Eatonville, WA 98328

Cameron M.

Job Details: 04/18/2023

"Installed previously ordered ui and harness. Cycle tested unit. Via Newfi device, pass. Tested unit in normal wash cycle pass. All checks good. Advised customer on using high quality detergent and regular cleaning intervals."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS1

Near Mesquite, TX 75181

Patrick

Job Details: 04/18/2023

"Customer concern, door won't shut. Confirmed. Found misaligned door strike. Realigned. Tested unit. All checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Mesquite, TX 75150

Patrick

Job Details: 04/18/2023

"Customer concern, unit makes loud grinding noise during agitation. Confirmed. Found agitator deformed. Must replace speller and hub. Unable to remove agitator on site. Must cut out on return. ; ordrng 1 W10902814 (Impeller) and 1 W10528947 (Hub)"

We serviced a

SAMSUNG DISHWASHER

Model DW80H9930US/AA

Near Richardson, TX 75080

Lane

Job Details: 04/18/2023

Customer concern is dishwasher won't start and is giving F7 error. Found water wall motor binding and not moving arm. As well as seal leaking around water wall motor. Need to replace water wall motor and seal.; ordrng 1 DD97-00216A (Water wall motor assy.) and 1 DD67-00106A (Cap middle) and 1 DD67-00103A (Cap)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11025102310

Near Puyallup, WA 98371

Cejay

Job Details: 04/18/2023

"Customer concern is washer started producing a loud sound shortly after repair. Found cam assembly not fully seated causing noise durring agitation. Properly seated cam, cycle tested washer with a load, all checks good."

We serviced a

KENMORE DISHWASHER

Model 66513273K118

Near Enumclaw, WA 98022

Cejay

Job Details: 04/18/2023

"Installed new upper and lower spray arms, tub seal and upper rack wheels. Preformed service cycle to verify repair."

We serviced a

JENN-AIR COOKTOP

Model JGC9536ADS

Near Eatonville, WA 98328

Cameron M.

Job Details: 04/18/2023

"Customer concern is that center, LF,RF burners not igniting. Found burner caps for center and LF swapped, causing inadequate air fuel mixture resulting in no ignition. Swapped caps. Cleaned burner offices. Cycle tested all checks good. Collected 95 +tax via check"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Eatonville, WA 98328

Cameron M.

Job Details: 04/18/2023

"Customer concern is that dishwasher does not drain. Checked airgap, found debris restricting flow during drain Cycle. Cleared debris. Cycle tested unit, found unit heavily oversuds, customer advised liquid plumber was added to unit to correct draining issue. Cleared suds, advised customer against the use of clog removal products In dishwashers. Tested once more verified pump operation, functional but noisy. Advised new pump to correct noise. Customer declined repair at this time. Collected 95+tax via card payment."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5057LW0

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 04/18/2023

"Customer concern is that washer does not remain balanced during spin cycle, unit walks from location. Customer advised unit produces out of balance condition during spin cycle with bedding. Cycle tested unit 3x with customer provided load of towels and hand towels. Found no mechanical defects at time of service. Advised Customer on proper loading practices to prevent damage to unit. Advised customer on regular cleaning intervals for optimal performance. Also Advised customer on using high quality detergent."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DC2

Near Puyallup, WA 98371

Cejay

Job Details: 04/18/2023

"Customer concern is that washer had show LF error but dose not complete cycle. Pulled error codes.F0E3,F8E1,F0E4,F2E1,F0E3. Checked pressure hose, grinding noise durring cycle test. Found motor bolt seized, stripped head upon trying to remove. Needs new main control for long fill error, rotor and slider for grinding noise. Customer declined repair at time of service."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX500XW2

Near Sachse, TX 75048

Lane

Job Details: 04/18/2023

Customermsttsed washer doesn't work. Performed diagnostics found gearcase locked up. Agitator will haft to be cut out for repair. Splutch kit and belt will be needed for transmission replacement.; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 WPW10553968 (Wash plate) and 1 W10772621 (Screw)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6200EW/A3

Near Dallas, TX 75228

Patrick

Job Details: 04/18/2023

"Customer concern, unit won't start cycle. Found seized idler and broken belt. Replaced from truck stock. Tested unit. All checks good. ; used 1 6602-001655 (Belt), and 1 DC93-00634A (Idler) from stock"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11064972300

Near Dallas, TX 75209

Patrick

Job Details: 04/18/2023

"Customer concern, unit will not start. Confirmed. Found broken belt and faulty wiring to heater. Replaced belt from truck stock, repaired wiring. Tested unit, air test passed yellow. All checks good; used 1 661570V (Belt) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV395ETPAWR/A1

Near Wylie, TX 75098

Lane

Job Details: 04/18/2023

Customer stated ran but didn't heat. Performed diagnostics found faulty wire connection thermal high limit. Repair connection and replaced faulty idler pulley. All functions checked good at time of service. ; used 1 Dc93-00634a (Idler pulley) from stock

We serviced a

MAYTAG RANGE

Model MGC6430BDB

Near Murphy, TX 75094

Lane

Job Details: 04/18/2023

Prepared burner parts and performed multiple function tests. All functions checked good at time of service.

We serviced a

KENMORE DISHWASHER

Model 665.13032K113

Near Tacoma, WA 98405

Cameron M.

Job Details: 04/18/2023

"Installed previously ordered pump and grommet, cycle unit. All checks good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Puyallup, WA 98373

Cameron M.

Job Details: 04/18/2023

"Installed previously ordered drain pump and control board, cycle tested unit. All checks good"

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/18/2023

"Installed previously ordered user interface, cycle tested unit, all checks good. Customer declined to retain old part. Collected"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA55A7300AE/US

Near Tacoma, WA 98444

Cejay

Job Details: 04/18/2023

"Customer conern is that washer is producing a noise durring agitation, intermitten issues with the start button and pre washer jet is not operating. Preformed calibration cycle. Pulled error codes. DC,UB,DC,UB,DC,UB,DC. Found child lock on causing ui issue symptoms and water jet issues. Removed washplate and preformed manual componet check of agitation, slight grinding noise coming from gearcase. Needs new washplate and gearcase. Requires auth. Advised customer parts show out of stock and may take time to receive. ; ordrng 1 DC97-19291C (ASSY PULSATOR) and 1 DC97-18439B (ASSY CLUTCH)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45T3400AP/A4

Near Puyallup, WA 98374

Cejay

Job Details: 04/18/2023

Customer concern is that washer is leaking agian. Found inlet valve seeping causing leak. needs new inlet valve aseembly. Requires auth.; ordrng 1 DC97-15459H (VALVE WATER)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Lewisville, TX 75057

Lane

Job Details: 04/18/2023

Customer stated dryer doesn't. Preformed diagnostics found faulty heating element. Replaced heater and performed function test after repair. All functions checked checked good at time of service. ; used 1 279838 (Element) from stock

We serviced a

LG DRYER-ELECTRIC

Model DLE5977W

Near Spanaway, WA 98387

Cejay

Job Details: 04/17/2023

"Customer concern is that dryer is making a thumping noise durring operation. Found crack in drum causing noise durring operation. Needs new drum and rear rollers. Advised customer drum is special ordered and will take time to receive. Collected 281.33 via card for drum.; ordrng 1 AJQ75298102 (TUB ASSEMBLY,DRUM) and 2 AGM75510755 (COMMON,PARTS)s"

We serviced a

GE RANGE

Model JB655FK7DS

Near Lewisville, TX 75067

Lane

Job Details: 04/17/2023

Customer stst3d right front burner doesn't work. Performed diagnostics found burner and switch faulty l all other functions checked good at time of service. ; ordrng 1 Wb24x25013 (Switch) and 1 Wb30t10130 (Burner)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3

Near Irving, TX 75038

Lane

Job Details: 04/17/2023

Customer stated dryer runs but doesn't heat. Preformed diagnostics found faulty hearing element. Replaced heater and performed full function test. All functions checked good at time of service. ; used 1 Dc97-14486a (Heating element) from stock

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Irving, TX 75063

Lane

Job Details: 04/17/2023

Customer stated dishwasher is unresponsive. Performed diagnostics found main board will not communicate with diagnostic tool. Advised replacing main and user control.; ordrng 1 WD21X24901 (Main control) and 1 WD21X31902 (Ui board)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LGR4634EQ3

Near Rowlett, TX 75089

Patrick

Job Details: 04/17/2023

"Customer concern, unit won't heat, very loud while running. Found open gas coil, worn roller, replaced from truck stock. Tested unit, still no heat. Found open thermal fuse. Replaced from truck stock. Tested unit all checks good. Air test passed yellow. ; used 1 279834 (Valve coils), 1 349241T (Rear roller), and 1 WP3392519 (Fuse) from stock"

We serviced a

GE COOKTOP

Model JGP389BEVBB

Near Irving, TX 75063

Lane

Job Details: 04/17/2023

Picked up knobs for reman.; O-emld tckt

We serviced a

ROPER WASHER-TOPLOAD

Model RAS8445KQ0

Near Rowlett, TX 75088

Patrick

Job Details: 04/17/2023

"Replaced clutch, tested unit. All checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM4000HWA/01

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/17/2023

"Customer concern is that washer makes noise during spin cycle. Cycle tested unit 2x via service mode, pass. Preformed Cycle tested 3x with customer provided load of towels. Found no mechanical defects at time of service. Advised customer on proper loading practices. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW

Near Rockwall, TX 75032

Patrick

Job Details: 04/17/2023

"Customer concern, unit overheats. Found grounded element causing overheating issue. Replaced from truck stock. Tested unit all checks good. ; used 1 279838 (Element) from stock"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW6630HW0

Near Tacoma, WA 98444

Cameron M.

Job Details: 04/17/2023

"Customer concern is that washer leaves clothes wet after spin cycle. Found F0e2(oversuds) f0e5(off balance) f5e2(lock failure) f9e1(long drain) Via service mode. Cycle tested unit with customer provided load of sheet and pillow cases, pass. Tested unit again with consistent load of towels, pass. Advised customer on regular cleaning intervals. Advised customer on proper loading practices. Advised customer on using high quality detergent."

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4027EW0

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 04/17/2023

"Customer concern is that dryer does not start cycle. Found broken belt, causing unit to not start cycle. Needs new belt. Collected payment via card payment. Customer declined to retain old part. ; used 1 661570V ( BELT) from stock"

We serviced a

LG RANGE

Model LRG30357ST

Near Dallas, TX 75206

Patrick

Job Details: 04/17/2023

Replaced knobs. Tested unit. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV50F9A8EVP/A2

Near Plano, TX 75093

Lane

Job Details: 04/17/2023

"Customer stated dryer gives fault code and doesn't heat. Preformed diagnostics found faulty thermistor causing code and rotating components have failed. Replaced idler with thermistor and roller. Performed function test after repair. Customer made aware house vent needs to be cleaned before dryer can be used, confirmed operation of dryer after repair.; used 1 AGM75510755 (Rollrr), 1 Dc32-00007a (Thermistor), and 1 DC93-00634A (Idler) from stock"

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Plano, TX 75093

Lane

Job Details: 04/17/2023

Installed new main noard and harness. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

KENMORE DISHWASHER

Model 66513129K701

Near Tacoma, WA 98445

Cejay

Job Details: 04/17/2023

Customer concern is that dederrgent dispenser is broken and buttons are falling off. Found dispenser damaged and unable to close. Also found control panel buttons falling off. Needs new dedergent dispenser and control panel (black). Requires auth.; ordrng 1 WPW10195175 (DISPENSER) and 1 WPW10083050 (PANEL-CNTL)

We serviced a

GE DRYER-ELECTRIC

Model GFD49ERSK0WW

Near Puyallup, WA 98373

Cejay

Job Details: 04/17/2023

Customer concern is that dryer is making a noise durring operation. Found both rear and FL rollers in need of lubrication. Cleaned and lubricated rollers noise still present. Needs new rear support rollers and FL roller. Advised customer parts show out of stock and may take time to receive. Collected 152.05 via card.; ordrng 2 WE20X10154 (SUPPORT DRUM REAR)s and 1 WE03X10016 (ROLLER ASM WHEEL)

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPB7

Near Ruston, WA 98407

Cejay

Job Details: 04/17/2023

Customer concern is that plumber said dishwasher is leaking. Plumber damaged inlet valve connection unable to test dishwasher. Found small hole in non oem drain hose causing leak under corner cabinet. Plumber did not tighen copper water supply causing small leak. Will adress on returm visit. Copper line may need to be replaced for installation of new inlet valve. Left water to dishwasher off. Requires auth.; ordrng 1 8269144A (6' D/W DRAIN HOSE) and 1 WPW10158389 (VALVE-INLT)

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Dallas, TX 75219

Patrick

Job Details: 04/17/2023

"Replaced inlet valve, tested unit. Found additional drip from vent. Must replace.; ordrng 1 DD94-01045A (Vent assy)"

We serviced a

KITCHENAID RANGE

Model KGST307HBS4

Near Dallas, TX 75225

Patrick

Job Details: 04/17/2023

"Customer concern, unit not holding temp correctly. Found unit short cycling. Temp sensor must be replaced. ; ordrng 1 8053344 (Temp sensor)"

We serviced a

WHIRLPOOL RANGE

Model WEE745HOFS2

Near University Place, WA 98466

Cameron M.

Job Details: 04/17/2023

"Installed previously ordered switch membrane, cycle tested unit. All checks good"

We serviced a

BOSCH DISHWASHER

Model SHP865WF5N/11

Near Dallas, TX 75225

Patrick

Job Details: 04/17/2023

Replaced delivery tube assy. Tested unit. All checks good.

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN632SP116TW01

Near Tacoma, WA 98418

Cejay

Job Details: 04/17/2023

Customer concern is that washer is leaking from the front. Found washer unlevel and leaning forward causing washer to go OOB and for washer not to fill into tub properly. Cycle tested washer with a load all checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45T3200AW/A4

Near Tacoma, WA 98443

Cejay

Job Details: 04/17/2023

Customer concern is that washer is going OOB. Found failed suspension rods causing washer to go OOB. Needs new suspension rods. Advised customer parts show out of stock and may take time to receive. Requires auth.; ordrng 2 DC97-16350T (DAMPER front)s and 2 DC97-16350S (DAMPER rear)s

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED6230HW1

Near Tacoma, WA 98467

Cameron M.

Job Details: 04/17/2023

"Customer concern is that dryer produces noise during operation. Preformed airflow test,failed (red). Found dirty rollers, causing unit to produce noise during operation. Cleaned and lubed rollers. Cycle tested unit. All checks good."

We serviced a

GE DISHWASHER

Model DDT595SGJ0BB

Near Tacoma, WA 98498

Cameron M.

Job Details: 04/17/2023

Customer concern is that dishwasher does not power and start cycle. Found unit powers on but cannot determine door position to start cycle. Also found main control failing to identify model and serial of unit Causing unit to not start cycle. Needs new main control and door switch. Follow up visit scheduled for 4/27 8-12; ordrng 1 WD21X24901 (SERVICE MACHINE CONTROL) and 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50K8600AW/AA

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/17/2023

"Installed previously ordered inlet valves, cycle tested unit 3x. All checks good. Left failed part with customer as part caused leak."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW1

Near Tacoma, WA 98444

Cejay

Job Details: 04/17/2023

"Customer concern is that sheet is stuck under agitator. Found broken agitator bolt in gearcase causing washer to not be operable. Needs new gearcase, agitator and bolt. Requires auth.; ordrng 1 W11550891 (AGITATOR) and 1 W11393685 (GEARCASE) and 1 W10752187 (SCREW)"

We serviced a

KENMORE DISHWASHER

Model KDTE104ESS3

Near Dallas, TX 75209

John

Job Details: 04/14/2023

Customer concern is upper rack too close to lower rack and upper spray arm is hitting dishes on bottom rack. Advised Customer how to use adjusters and maverick to highest position. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB700BW0

Near Garland, TX 75042

Patrick

Job Details: 04/14/2023

"Customer concern, unit control acting strangely. Must remove power and reapply to start cycle. No drain. Good entry to diag. No drain. No power to drain. No power from control. Must replace control. Customer declines estimate of $536.34."

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Dallas, TX 75287

Lane

Job Details: 04/14/2023

Customer stated dishwasher control panel doesn't work. Replaced control panel and performed multiple function tests after repair. All functions checked good at time of servire.

We serviced a

LG WASHER-FRONTLOAD

Model WM3900HWA

Near Plano, TX 75074

Patrick

Job Details: 04/14/2023

"Customer concern, unit making loud vibration during use. Found control board cover detached and jammed along side tub. Postponed properly. Tested with 6 towels. All checks good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED6400SW1.

Near Carrollton, TX 75007

Lane

Job Details: 04/14/2023

Customer stated ryer drum doesn't turn. Performed diagnostics found both felt seals need replacing and rear bulkhead is damaged due to drum making contact. Drive motor failed to run several times during testing. ; ordrng 1 8557242 (Rear bulkhead) and 2 280140 (Felt seal)s and 2 WPW10314173 (Roller)s

We serviced a

LG WASHER-TOPLOAD

Model WT1001CW

Near Dallas, TX 75205

John

Job Details: 04/14/2023

Customer concern is washer will not drain. Found drain motor receiving proper voltage but not engaging. Also found shift motor creeking while operating. Stress tested shift motor fails after 3rd time activating. Needs new drain pump and shift motor. ; ordrng 1 5859EA1004P (Drain pump) and 1 4681EA1009C (Shift motor)

We serviced a

LG WASHER-FRONTLOAD

Model WM2501HVA

Near Dallas, TX 75214

John

Job Details: 04/14/2023

"Customer concern is washer not fully draining. Found when unit is full it will drain at proper rate but stops before unit is fully drained. Drain pump checks good. Found when pressure switch is taped gently and new cycle started, unit drained properly 2 times and then stops short again. Needs new pressure switch.; ordrng 1 6601ER1006E (Pressure switch)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/14/2023

"During process of gearcase install ,found washplate became seized to gearcase shaft requiring washplate to be cut out of unit to preform repair. Needs new washplate . Follow up visit scheduled for 4/26 8-12; ordrng 1 W10902814 (WASHPLATE)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV400EWHDWR/AA

Near Lewisville, TX 75067

Lane

Job Details: 04/14/2023

Customer stated dryer won't run. Performed diagnostics found faulty idler pulley. Replaced idler and performed multiple function tests. All functions checked good at time of service.; used 1 DC93-00634A (Idler pulley) from stock

We serviced a

LG RANGE

Model LRE3061ST/00

Near Dallas, TX 75243

John

Job Details: 04/14/2023

"Customer concern is oven not heating properly. Found when unit in broil mode, convection fan and element remain on until unit turned off. Needs new relay control board.; ordrng 1 EBR74164810 (Relay board)"

We serviced a

LG WASHER-TOPLOAD

Model WM2350HWC

Near Garland, TX 75044

Patrick

Job Details: 04/14/2023

"Customer concern, unit leaking during use. Found hole in door bellows. Must replace. ; ordrng 1 4986ER0004F (Bellows)"

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Rowlett, TX 75089

Patrick

Job Details: 04/14/2023

"Customer concern, during cycle unit displays ne then shuts down. Unable to remove unit from cabinet at this time. Customer to provide access on return. Must replace diverter, key, and sw. ; ordrng 1 4681ED3001D (Diverter motor) and 1 3W40025C (Diverter sw) and 1 MBJ32856401 (Diverter key)"

We serviced a

GE DISHWASHER

Model GSD5500G00WW

Near Plano, TX 75075

John

Job Details: 04/14/2023

"Customer concern is DW will not drain. Found when drain pump activated, drain is rattling very badly and getting hot, no water movement. Needs new drain pump. Found water connection under unit to be ridged copper line, with pipe dope and service valve stuck in open position unable to be closed. Advised Customer that valve will need to be changed before repair can be complete. Needs new drain pump. AHS to supply NLA part.; ordrng 1 WD19X10015 (Drain pump)"

We serviced a

GE COOKTOP

Model ZGU36N6H5SS

Near Plano, TX 75093

Lane

Job Details: 04/14/2023

Replaced burner tubs and orifice holder. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Tacoma, WA 98408

Cameron M.

Job Details: 04/14/2023

"Customer concern is that dishwasher produces f8e4 error. Cycle tested unit 10x , found no mechanical defects at time of service. Advised customer to monitor and call if issues persist."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF50K7500AW/A2

Near Orting, WA 98360

Cejay

Job Details: 04/14/2023

Installed new pcb display no operation. Verified 12v to display. Installed new main pcb. Display is now operational. Cycle tested unit all checks good.

We serviced a

KENMORE RANGE

Model 79072409014

Near Tacoma, WA 98405

Cejay

Job Details: 04/14/2023

Installed previously ordered ignitor harnes. Cycle tested all burners all checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US 03

Near Tacoma, WA 98409

Cejay

Job Details: 04/14/2023

Installed previously ordered damper. Customer could not provided load for cycle test. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4800BQ1

Near Lakewood, WA 98498

Cejay

Job Details: 04/14/2023

Installed previously ordered suspension rods. Preformed calibration cycle all checks good. Advised customer on proper loading practices.

We serviced a

LG DISHWASHER

Model LDP6810BD

Near Puyallup, WA 98375

Cejay

Job Details: 04/14/2023

"Installed previously ordered casing assembly, gasket and cover. Preformed service cycle to verify operation of fan motor. Advised customer to moniter dishwasher and to call if noise persists."

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN632SP116TW01

Near Puyallup, WA 98375

Cejay

Job Details: 04/14/2023

Installed previously ordered inlet valve. Cycle tested washer no leaks all checks good.

We serviced a

WHIRLPOOL RANGE

Model GGE388LXS02

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/14/2023

"Installed previously ordered infinite switches, cycle tested unit 3x. All checks good"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LEQ8000JQ3

Near Richardson, TX 75080

Lane

Job Details: 04/13/2023

Customer stated dryer won't turn on. Performed diagnostics found faulty door switch. Replaced switch and performed full function test. Advised customer on possible ventilation restriction. All functions checked good at time of service.; used 1 WPW10569603 () from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYWA

Near Dallas, TX 75248

Lane

Job Details: 04/13/2023

Customer sttsed dishwasher won't fill with water. Performed diagnostics found wires chewed on. Mouse caused damage to wire harness. Customer stated rodent has been taken care of.

We serviced a

GE DISHWASHER

Model GDF530PGM0WW

Near Dallas, TX 75243

Patrick

Job Details: 04/13/2023

"Customer concern, unit not turning on. Must replace ui.; ordrng 1 WD21X31909 (Ui)"

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near Dallas, TX 75206

Patrick

Job Details: 04/13/2023

"Replaced ui, tested unit. All checks good"

We serviced a

LG WASHER-TOPLOAD

Model WT7300CV

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/13/2023

"Customer concern is that washer produces noise during operation. Cycle tested unit empty, no defect found. Cycle tested unit with customer provided load of mixed towels and hand towels. Found stripped drain pump impeller, causing unit to produce squealing noise during drain Cycle. Needs new drain pump assembly. Follow up visit scheduled for 4/27 1-5; ordrng 1 AHA75673401 (PUMP ASSEMBLY,DRAIN)"

We serviced a

LG RANGE

Model LDE4413ST/00

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/13/2023

"Customer concern is that FL burner switch loose and will heat element without customer imput. FR burner doesn't heat. Found faulty contacts in FL infinite switche,causing element to heat without imput. Found faulty contacts in FR infinite switche ,causing loss of power signal to burner on high setting. Also found open element, causing FL element to not heat. Needs new switches and element. Requires auth ; ordrng 1 MEE62385301 (HEATER,RADIATION) and 2 EBF62174902 (SWITCH,ROTARY)s"

We serviced a

FRIGIDAIRE RANGE

Model LGEF3045KFK

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/13/2023

"Customer concern is that oven does not heat to set temperature only heats to 100 degrees. Tested power to unit, good 240v supply. Tested continuity of bake broil and convection elements, good. Tested continuity of harness, good.Tested ohms of temperature prode , pass. Preformed temperature checks, fail. Found sticking element relay, causing oven to not heat . Needs new control board and temp sensor and overlay. Customer declined repair at this time ."

We serviced a

GE WASHER-FRONTLOAD

Model GTW335ASN1WW

Near Dallas, TX 75254

John

Job Details: 04/13/2023

"Installed new control board. Using NuFi device, SET PERSONALITY. While testing, found that basket will only spin for approx 5 seconds and then stop. Found faulty RPS Sensor causing control board to not know speed of basket. Replaced RPS Sensor from truck stock. Ran all diagnostic tests available on NuFi device. All checks good.; used 1 WH03X32158 (SPEED SENSOR) from stock"

We serviced a

GE DISHWASHER

Model GDT550PYR3FS

Near Dallas, TX 75228

Patrick

Job Details: 04/13/2023

Replaced door harness. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Tacoma, WA 98404

Cejay

Job Details: 04/13/2023

"Installed previously ordered gearcase,cam, actuator, belt and sheild. Preformed calibration cycle. Cycle tested washer all checks good"

We serviced a

LG WASHER-FRONTLOAD

Model WM3370HWA

Near DuPont, WA 98327

Cejay

Job Details: 04/13/2023

Customer concern is that washer is leaking from the door. Water stains on front panel and on inner door. Debris on door glass and tub seal. Cleaned glass and tub seal.no visual defects on tub seal. Cycle tested washer no leak. Also found heavy suds. Advised customer on door glass and tub seal maintenance. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW

Near Garland, TX 75040

Lane

Job Details: 04/13/2023

Replaced main board and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE WASHER-FRONTLOAD

Model GFW400SCK0WW

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 04/13/2023

"Customer concern is that washer paused mid cycle, and wire came off unit. Found outer tub ring disengaged from door boot. Reinstalled tub ring, cycle tested unit. Found no mechanical defects. Advised customer on using high quality detergent. Also Advised customer on regular cleaning intervals."

We serviced a

KENMORE LAUNDRY CENTER

Model 41761723510

Near University Place, WA 98466

Cejay

Job Details: 04/13/2023

"Installed previously ordered idler braket and belt. Prefor,ed airflow test failed (red) advised customer dryer vent needs service before resuming operation of dryer. Tenet signed airflow acknowledgement."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH1

Near Tacoma, WA 98406

Cejay

Job Details: 04/13/2023

"Installed previously ordered AHS supplied control panel, spray arm and sump assembly. Preformed service cycle to verify repair all checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM2277H

Near Tacoma, WA 98402

Cejay

Job Details: 04/13/2023

Customer concern is tjat washer is not completeing a cycle and washer had show EE error. Entered service mode TE error. Thermistor 85.8k ohms. Needs new main control and thermistor. Advised customer parts are discontinued. AHS to supply. Requires auth.; ordrng 1 6871ER1003C (Main pcb) and 1 6322FR2046C (THERMISTOR)