Service History 8

Near Lakewood, WA 98498
Jacob P.
Job Details: 12/17/2020
RANGE MAYTAG MER5770AAW "Customer concern of front right element not regulating temps, front left element hot indicator light always on, hot indicator light is very dim, oven cavity bulb is out and inner door glass is broken. Customer also stated that glass top must be cleaned after every use. Advised customer that glass top issue is cosmetic and not a mechanical failure. Found shorted infinite switch not regulating temps for front right burner, shorted front left burner causing hot indicator light to always stay on, and cavity bulb burnt out. Needs new infinite switch, front left burner, hot indicator light, light bulb and inner door glass. Infinite switch and hot surface light are discontinued, AHS to supply parts. ; ordrng 1 74002144 (Infinite switch) and 1 8009 (Light bulb) and 1 W10823704 (Surface element) and 1 74003589 (Hot surface light) and 1 74003645 (Inner door glass)"
Near Lakewood, WA 98498
Jacob P.
Job Details: 12/17/2020
RANGE WHIRLPOOL RS630PXK -2 Customer concern that knob for surface element is stripped out. Needs new knob. Ship d2c.; ordrng 1 WP330190 (Knob)
Near Lakewood, WA 98499
Jacob P.
Job Details: 12/17/2020
DRYER-ELECTRIC WHIRLPOOL LEC7858AN1 Customer concern of unit not starting. Found timer with bad contacts causing no start. Needs new timer. ; ordrng 1 WP3397273 (Timer)
Near Olympia, WA 98512
Jacob P.
Job Details: 12/17/2020
DISHWASHER SAMSUNG DW80J7550UG/AA 01 "Installed previously ordered water wall motor. Test cycled, all checks ok."
Near Sumner, WA 98391
Branden W.
Job Details: 12/17/2020
RANGE KENMORE 3627391591 Customer concern is that front left burner will not ignite and bake does not operate. Found failed burner head causing burner to not light. Found bake ignitor only draws 2.3 amps. Should be 2.5 to 3.0 needs new bake ignitor and burner head. ; ordrng 1 WB29K25 (BRNR HEAD LG) and 1 WB2X9154 (OVEN IGNITER)
Near Eatonville, WA 98328
Branden W.
Job Details: 12/17/2020
WASHER-TOPLOAD KENMORE 11031633611 Performed PM check. All checks good.
Near Buckley, WA 98321
Branden W.
Job Details: 12/17/2020
DRYER-ELECTRIC HOTPOINT HTDX100EM7WW Customer concern is that dryer does not turn on. Found stripped timer knob causing unit to not run. Needs new timer knob. Sending part to customer. ; ordrng 1 WE1M652 (DRYER TIMER KNOB)
Near University Place, WA 98466
Jacob P.
Job Details: 12/17/2020
RANGE LG LRG3193BD/00 "Installed previously ordered main control. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details: 12/17/2020
WASHER-FRONT LOA KENMORE 11047789701 Performed PM check. All checks good.
Near Tacoma, WA 98445
Jacob P.
Job Details: 12/17/2020
RANGE MAYTAG MES5870AAQ "Customer concern that outside of baked goods are coming out hard and the inside aren't cooked at all. Test cycled temps. As temps increase, actual oven temps become increasingly lower. Needs new temp probe. Collected $75 deductible via check. ; ordrng 1 12001656 (Temp probe)"
Near Lakewood, WA 98498
Jacob P.
Job Details: 12/17/2020
RANGE KENMORE 79690939600 Customer concern of no surface elements regulating temps. Needs new infinite switches. Collected $75 deductible via credit card. ; ordrng 2 316436001 (Infinite switch (L))s and 2 316436000 (Infinite switch (s))s
Near Lakewood, WA 98498
Jacob P.
Job Details: 12/17/2020
DISHWASHER KENMORE 66513749K601 "Customer concern of clean light flashing, unable to start cycle. Found clean light flashing 7 times indicating a heat circuit error. Found broken heating element causing error. Needs new heating element. Advised customer part is out of stock and may take awhile to arrive. ; ordrng 1 W10518394 (Heating element)"
Near Tacoma, WA 98405
Jacob P.
Job Details: 12/17/2020
WASHER-FRONT LOA MAYTAG MHW5630HW0 "Customer concern of unit not draining. Found debris in drain pump causing no drain. Removed debris. Test cycled, unit now drains. While assembling, found hole in left slide of door boot causing small leak. Needs new door boot. Collected $75 deductible via check. ; ordrng 1 W11314648 (Door boot)"
Near Tacoma, WA 98445
Jacob P.
Job Details: 12/17/2020
RANGE GE JBP23DR2WW "Customer concern that temps are too low and 'increase' button is hard to press. Tested temp probe ohms, in range. Checked bake and broil elements, good continuity. Test cycled temps, set at 300, oven temps at 245. Tested heat cycles, unit reheats. Needs new control board. ; ordrng 1 WB27T11312 (Control board) and 1 WB27T11014 (Overlay)"
Near Spanaway, WA 98387
Jacob P.
Job Details: 12/17/2020
DISHWASHER FRIGIDAIRE FDB4050LHC1 "Customer concern of loud noise throughout the cycle and control panel is sometimes unresponsive. Found wash pump has bad bearing causing loud sound and control panel buttons very hard to press. Needs new wash pump and control panel. Control panel is factory order part, advised customer it may take awhile to arrive. ; ordrng 1 154639212 (Control panel) and 1 154859201 (Wash pump)"
Near Lakewood, WA 98499
Jacob P.
Job Details: 12/17/2020
RANGE SAMSUNG NX58M6850SG/AA "Customer concern of intermittent C-A2 error (cooling fan error). Test cycled fan, fan turns on. Inspected fan, found fan gummed up causing intermittent starting. Needs new cooling fan. Advised customer that part is special order and may take awhile to arrive. ; ordrng 1 DG94-01199A (Cooling fan)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 12/17/2020
RANGE KITCHENAID KSEG950ESS1 "Customer concern of F9E0 error (mis wired error). Checked main control power and display, checks ok. Checked power cord and terminal block, checks ok. Needs new control board. Advised customer part is out of stock and may take awhile to arrive. ; ordrng 1 W11100515 (Control board)"
Near Tacoma, WA 98409
Jacob P.
Job Details: 12/17/2020
DISHWASHER FRIGIDAIRE LFID2426TF4A Customer concern of unit not powering on. Found good voltage to ui board. Also found bad contacts in door latch. Needs new ui board and door latch. ; ordrng 1 5304518467 (Ui board) and 1 5304516818 (Door latch)
Near Graham, WA 98338
Jacob P.
Job Details: 12/17/2020
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02 "Customer concern of unit going out of balance every cycle, no matter the load size. Found worn suspension rods causing machine to go out of balance. Needs new suspension rods. ; ordrng 4 DC97-05280S (Suspension rods)s"
Near Lacey, WA 98503
Jacob P.
Job Details: 12/17/2020
DISHWASHER GE GDF530PGM4WW Installed new drain pump. Found connector to drain pump broken. Needs new wire harness. ; ordrng 1 WD21X26440 (Wire harness)
Near Olympia, WA 98512
Branden W.
Job Details: 12/17/2020
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Tech was assigned as a helper;
Near Eatonville, WA 98328
Branden W.
Job Details: 12/17/2020
RANGE KITCHENAID KGRS505XSS01 Customer concern is that several burners do not completely stop gas flow. Front panel removed prior to service. Found left front valve bent causing gas to constantly flow. Needs new gas valve. Gas to unit left off. Collected 75.00 deductible via check. ; ordrng 1 WPW10204705 (manifold)
Near University Place, WA 98466
Jacob P.
Job Details: 12/17/2020
WASHER-TOPLOAD MAYTAG MVWB980BW0 Customer concern of unit leaking in delicate and clean washer cycle. Found hose to bleach dispenser cracked causing leak. Needs new bleach dispenser. ; ordrng 1 WPW10554110 (Bleach dispenser)
Near Eatonville, WA 98328
Branden W.
Job Details: 12/17/2020
DRYER-ELECTRIC GE GFD49ERSK0WW "Customer concern is that dryer shuts down after a few minutes of running and makes noise. Found drum rollers worn causing noise. Also found broken moisture sensors and front grill. Needs new rollers, grill and sensors. ; ordrng 6 WE03X10016 (roller asm wheel)s and 1 WE18X25560 (grill assembly) and 1 WE01X22114 (rod sensor) and 1 WE01X22074 (rod sensor)"
Near Orting, WA 98360
Branden W.
Job Details: 12/17/2020
WASHER-TOPLOAD MAYTAG MVWX500XW0 Customer concern is that washer will not spin and makes noise. Found stripped hub causing basket to not spin with transmission. Found transmission making grinding noise. Needs new hub and transmission. Parts are factory backorder. Sears to supply parts. ; ordrng 1 W10324651 (hub) and 1 W11132267 (gearcase)
Near Tacoma, WA 98405
Jacob P.
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Customer concern of door seal coming out whenever the door is opened. Found worn door seal not seating properly. Needs new door seal. ; ordrng 1 W11177741 (Door seal)
Near Puyallup, WA 98373
Branden W.
Job Details: 12/10/2020
WASHER-FRONT LOA SAMSUNG WF363BTBEUF/A2 Customer concern is that washer will walk and bangs around in spin cycle. Cycle tested. Found washer walking because of debris under front leveling legs. Cleaned under front legs. Leveled washer. Cycle tested with a load of towels. Washer operating as designed. No mechanical failures found. Collected 75.00 deductible via card
Near Spanaway, WA 98387
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 01 "Customer concern that dryer makes a lot of noise. Found a worn idler pulley causing dryer to make noise, needs new idler pulley. Installed new idler pulley cycle tested all checks good.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Tacoma, WA 98409
Jacob P.
Job Details: 12/10/2020
DISHWASHER SAMSUNG DW80K5050UG/AA 03 "Customer concern of not being able to change or start cycle. Found control panel locked. Unlocked control panel. Test cycled, all checks ok. Advised customer of how to lock and unlock control panel."
Near Tacoma, WA 98445
Branden W.
Job Details: 12/10/2020
WASHER-TOPLOAD MAYTAG MVWB955FW1 Imstalled new lid lock. Cycle tested x10. All ops good.
Near Lakewood, WA 98498
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC MAYTAG MEDB850WQ0 "Customer concern that dryer doesn't get the clothes dry . Found the bolt to the blower wheel came off , causing no airflow in dryer, reattach bolt with lock tight cycle tested all checks good."
Near Tacoma, WA 98424
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC LG DLE3500W "Customer concern that clothes are not fully drying. Found the dryer in eco mode, also found the vent had an excessive amount of bends, advised Custer of the eco mode and showed her how to switch it off, tested airflow and temps both came back in range, dryer works as intended."
Near Graham, WA 98338
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 Installed new steam assy cycle tested all checks good
Near University Place, WA 98466
Jacob P.
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer concern of unit not draining. Found debris inside drain hose causing no drain. Removed debris. Test cycled, all checks ok."
Near DuPont, WA 98327
Jacob P.
Job Details: 12/10/2020
WALL OVEN KITCHENAID KEBC278KSS03 Customer concern of loud sound after oven shuts off. Found cooling fan with bad bearing causing sound. Needs new cooling fan. ; ordrng 1 WPW10016550 (Cooling fan)
Near Olympia, WA 98503
Jacob P.
Job Details: 12/10/2020
WASHER-TOPLOAD KENMORE 11025132411 Customer concern of unit not filling enough. Advised customer that control board could be the only other cause of the issue but can't guarantee it'll fix their concern. Needs new control board. ; ordrng 1 W11116589 (Control board)
Near Olympia, WA 98502
Jacob P.
Job Details: 12/10/2020
WASHER-FRONT LOA LG WM3770HVA "Customer concern of leak in back of unit. Found crack in rear tub behind stator causing leak. Needs new rear tub, tub gasket and basket.; ordrng 1 AJQ73674304 (Rear tub) and 1 4036ER4001F (Tub gasket) and 1 AJQ73674410 (Basket)"
Near Olympia, WA 98501
Jacob P.
Job Details: 12/10/2020
WASHER-FRONT LOA KENMORE 79641073311 "Installed previously ordered display board. Unit chimes when power on, but no LEDs. Bad display board out of box. Needs new display board. Advised customer that part is back ordered and may take awhile to arrive. ; ordrng 1 EBR76376101 (Display board), states that autho needed"
Near Olympia, WA 98501
Jacob P.
Job Details: 12/10/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Customer concern of unable to start unit. Found start button worn down causing unit unable to start. Needs new console. Part is out of stock, AHS to supply parts. ; ordrng 1 W10910626 (Control panel)"
Near Lacey, WA 98503
Jacob P.
Job Details: 12/10/2020
RANGE KITCHENAID KESC307BWH9 "Customer concern of door not closing properly and door glass broken. Customer stated that door would not shut properly, when she tried to shut the door the frame twisted and shattered the glass. Found left hinge not seated correctly causing door not to shut. Reseated hinge, checks ok. Needs new outer door glass. Door glass is discontinued. Ahs to supply parts. ; ordrng 1 9781244 (Door glass)"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 12/10/2020
RANGE JENN-AIR JES9800AAW Customer concern that oven does not get to temp and front right burner not working properly. Found open bake element causing unit to not heat properly. Unable to find any issue with burner. Ordering new bake element. Next appointment 12/16 10-2; ordrng 1 WP74010750 (element)
Near Tacoma, WA 98406
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 Customer concern that dryer throws a he error code. Found the heating element shorted causing the he error code. Needs new heating element. ; ordrng 1 DC97-14486A (Heating element)
Near Milton, WA 98354
Branden W.
Job Details: 12/10/2020
DISHWASHER GE FDB1050REC0 "Customer concern is that dishwasher has to be power cycled at breaker to run a load. Found door switch contacts stuck causing unit to not reset when door is opened. Also found broken spring and link on left side causing door to fall open. Needs new latch, spring and link. Next appointment 12/17 8-12; ordrng 1 A00099902 (latch) and 1 154430501 (spring,door) and 1 154325201 (linkage)"
Near Graham, WA 98338
Nick R.
Job Details: 12/10/2020
WASHER-TOPLOAD MAYTAG MVWC565FW0 "Customer concern that clothes are not being spun out all the way. Found worn suspension rods causing washer not to complete a spin cycle, needs new suspension rods advised customer that parts are out of stock.; ordrng 1 W11130362 (SUSPENSION)"
Near Puyallup, WA 98375
Jacob P.
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDT710PAYB3 "Customer concern of unit not washing. Found impeller separated from wash pump causing no wash. Needs new wash pump. Part out of stock, Ahs to supply parts. ; ordrng 1 WPW10510666 (Wash pump)"
Near Tacoma, WA 98409
Jacob P.
Job Details: 12/10/2020
DISHWASHER GE GDF530PGM0WW "Installed previously ordered slide and roller assy. Test cycled, all checks ok."
Near Orting, WA 98360
Branden W.
Job Details: 12/10/2020
WASHER-TOPLOAD FRIGIDAIRE FFTW4120SW1 Customer concern is that washer leaked water. Then didn't for about 10 loads. Then leaked again. Cycle tested washer several times. No leaks. Checked all hoses and connections. No signs of leak. Did find fabric softener dispenser not draining. Cleaned dispenser. Advised to monitor and call if issue returns.
Near Tacoma, WA 98498
Branden W.
Job Details: 12/10/2020
RANGE SAMSUNG NX58F5500SS/AA Customer concern is that the number pad and start button does not work. Found corrosion on ribbon cable to main board. Needs new TouchPad and bracket. Unit working at this time. Declined to repair at this time.
Near Auburn, WA 98002
Branden W.
Job Details: 12/10/2020
DISHWASHER MAYTAG MDB7749SBM3 Installed new console. Cycle tested. All checks good.
Near Enumclaw, WA 98022
Jacob P.
Job Details: 12/10/2020
WASHER-TOPLOAD MAYTAG MVWB765FW0 "Installed previously ordered transmission. Test cycled, all checks ok."
Near Tacoma, WA 98408
Branden W.
Job Details: 12/10/2020
RANGE SAMSUNG NE58K9560WS/AA "Installed new board, sensor and burner. Cycle tested. All checks good. Customer stated warming drawer stopped working. Found burnt terminal/wire at element. Replaced wire and terminal. Cycle tested. All checks good."
Near Puyallup, WA 98375
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W "Customer concern that dryer doesn't dry. Found an open heating element causing dryer not to heat needs new heating element, installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Buckley, WA 98321
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC MAYTAG MEDB955FC1 Installed new drum gasket cycle tested all checks good advised customer not to use for 2 hours to let glue dry
Near Olympia, WA 98501
Jacob P.
Job Details: 12/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Installed previously ordered console. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Installed previously ordered wash pump. Test cycled, all checks ok."
Near Tacoma, WA 98402
Branden W.
Job Details: 12/10/2020
DISHWASHER KITCHENAID KDTE204DSS1 Customer concern is that dishwasher leaked suds and water. Cycle tested dishwasher. Found suds build up in dishwasher. Found rinse agent dispenser set on max. This is likely cause of too many suds and caused leak. Set to lowest setting. Advised to call if issue persists. Found no mechanical issues with dishwasher.
Near Puyallup, WA 98375
Branden W.
Job Details: 12/10/2020
DRYER-ELECTRIC LG DLE1101W Customer concern is that dryer does not heat and produces NP (no power) error. Found L1 with 0VAC. L2 has 120VAC. Found burn spots on power plug. Advised that an electrician is needed. Left dryer unplugged. NO CHARGE.
Near Tacoma, WA 98422
Jacob P.
Job Details: 12/10/2020
DISHWASHER SAMSUNG DMR78AHB Customer concern of unit leaking. Found torn door seal causing leak. Needs new door seal. ; ordrng 1 DD62-00043A (Door seal)
Near Tacoma, WA 98422
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC KENMORE 41749012890 "Customer concern that dryer doesn't always dry the clothes found the dryer with poor air flow causing dryer to have long dry times, vacuumed all lit out of dryer, dryer still has poor airflow advised customer to have vents cleaned."
Near Puyallup, WA 98374
Branden W.
Job Details: 12/10/2020
DRYER-ELECTRIC ROPER RED4516FW0 "Customer concern is that dryer does not dry the clothes and timer does not stop dryer on timed dry setting. Found blower wheel stripped on motor shaft causing no airflow and clothes to not dry. Also found failed timer contacts. Needs new motor, blower wheel and timer. Motor is factory back ordered with no ETA. NEEDS AUTH. ; ordrng 1 W10857612 (timer) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Near Tacoma, WA 98445
Branden W.
Job Details: 12/10/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AW/A5 01 Customer concern is that washer is still producing 3C error in spin cycle. Previous company replaced a main board and sensor. Found 3C2 error stored. Needs new motor inverter board and hall sensor. AUTH NEEDED. ; ordrng 1 DC92-01531C (Inverter board) and 1 DC31-00098A (ASSY HALL SENSOR)
Near Steilacoom, WA 98388
Jacob P.
Job Details: 12/10/2020
DRYER-ELECTRIC WHIRLPOOL WED6400SB1 "Customer concern of unit taking multiple cycles to dry loads. Performed air flow test, passed. Test cycled temps, 105-195. Cleaned and calibrated moisture sensors. Advised customer to use timed dry when running mixed loads. Machine functioning as designed at this time."
Near Enumclaw, WA 98022
Jacob P.
Job Details: 12/10/2020
COOKTOP JENN-AIR 89890 Replacing drip pans. Shipping direct to customer.; ordrng 1 715878 (8'drip pan) and 1 715877 (6' drip pan)
Near Tacoma, WA 98408
Jacob P.
Job Details: 12/10/2020
RANGE SAMSUNG NE58K9560WS/AA Tech was assigned as a helper;
Near Tacoma, WA 98406
Branden W.
Job Details: 12/10/2020
DISHWASHER SAMSUNG DW80K5050USAA/ 01 Customer concern is that dishwasher door will not latch. Found latch stuck in latched position. Reset latch. Needs new latch assembly. Part is back ordered. ; ordrng 1 DD81-02132A (Door. Latch)
Near Auburn, WA 98092
Nick R.
Job Details: 12/10/2020
WASHER-FRONT LOA MAYTAG MFW9700SQ0 "Customer concern that washer won't drain and won't finish a cycle found the washer with a broken impeller causing washer not to drain properly, needs new drain pump advised customer they must have the washer pulled out for service. ; ordrng 1 280187 (Drain pumpm)"
Near Lacey, WA 98513
Jacob P.
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer concern of unit not filling with enough water causing poor wash. Found wash pump not turning on. Tested voltage, good voltage to wash pump. Needs new wash pump. ; ordrng 1 W11084656 (Wash pump)"
Near Graham, WA 98338
Branden W.
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer concern is that dishwasher does not wash. Found failed wash pump causing no wash. Also found error for float switch open. Float checks good. Needs new wash pump, grommet and main control. Pump shows as back ordered. ; ordrng 1 W10879262 (pump motor) and 1 WPW10538166 (grommet) and 1 W10906426 (cntrl-elec)"
Near Olympia, WA 98502
Jacob P.
Job Details: 12/10/2020
DISHWASHER GE GDT695SMJ2ES "Customer concern of unit not powering on. Unplugged UI board and plugged back in, console powered on. Found shorted UI board causing no power. Needs new UI board. Advised customer that part is special order and may take awhile to arrive. ; ordrng 1 WD21X23462 (UI Board)"
Near Lacey, WA 98503
Jacob P.
Job Details: 12/10/2020
WASHER-TOPLOAD MAYTAG MVWB765FW3 "Installed previously ordered lid lock. Test cycled, found loose rotor scraping on stator. Needs new rotor and stator. ; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor), states that autho needed"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 12/10/2020
RANGE WHIRLPOOL KGSA906PSS00 Customer concern is that the off button does not work. Range is in garage with no gas supply. Unable to do full function test. Found off button does not respond. Needs new membrane pad. Orderer new membrane. Part is manufacturer order. ; ordrng 1 WP9756559ES (swtch-memb)
Near Tacoma, WA 98405
Branden W.
Job Details: 12/10/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01 Customer concern is that dishwasher door does not latch. Found latch stuck in closed position. Reset latch. Orderimg new door latch. Next appointment 12/16 8-12; ordrng 1 DD81-01629A (A/S-SWITCH DOOR LOCK)
Near Gig Harbor, WA 98332
Branden W.
Job Details: 12/10/2020
DISHWASHER FRIGIDAIRE FGHD2472PF0A Customer concern is that dishwasher leaks during cycle. Found drain hose cracked at wall drain drain connection causing leak. Ordering new drain hose. Collected 75.00 deductible via card. Next appointment 12/17 10-2; ordrng 1 5304494062 (Drain hose)
Near Olympia, WA 98503
Jacob P.
Job Details: 12/10/2020
RANGE SAMSUNG NE59M4310SS/AA Customer concern of glass top broken. Customer stated they were cooking and oven over heated and fused pan to glass. When customer lifted pan then glass top broke. Needs new glass top. ; ordrng 1 DG94-00735R (Glass top)
Near Gig Harbor, WA 98332
Branden W.
Job Details: 12/10/2020
WALL OVEN GE JT965S0K4SS Customer concern is that display for wall oven is dead and can not see Temps selected. Found failed control. Ordering new control. Next appointment 12/17 10-2; ordrng 1 WB27T10566 (OVEN CONTROL W/HARNESS)
Near Tacoma, WA 98405
Nick R.
Job Details: 12/10/2020
RANGE FRIGIDAIRE FFEF3016USB Customer concern that front glass is broken on the range. Advised customer we will submit it tolows. ; ordrng 1 316603902 (Outer door panel) and 1 316552801 (Middle door glass)
Near Sumner, WA 98391
Nick R.
Job Details: 12/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW8740DW Customer concern that washer is not draining. Found the impeller broken on the drain pump causing the washer not to drain needs new drain pump. Advised customer that part is on back order. ; ordrng 1 WPW10605427 (Drain pump)
Near Spanaway, WA 98387
Nick R.
Job Details: 12/08/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AP Customer concern that the wash cap is broken. Found the wash cap broken causing clothes to get stuck around the washplate bolt. Needs new wash cap ; ordrng 1 DC66-00777A (Wash cap)
Near Tacoma, WA 98443
Nick R.
Job Details: 12/08/2020
Kit)"
Near Eatonville, WA 98328
Jacob P.
Job Details: 12/08/2020
WASHER-FRONT LOA SAMSUNG WF438AAR/XAA Customer concern of loud noise in spin cycle. Found unit has worn rear bearing. Needs new rear tub and basket. Both parts out of stock. Ahs to supply parts.; ordrng 1 DC97-14380A (Basket) and 1 DC97-14604D (Rear tub)
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 12/08/2020
WASHER-TOPLOAD GE WHDRR418G2WW "Customer concern of unit not agitating or spinning. Found thermal fuse to motor open causing no power to motor. Also found unit has bad bearing. Needs new motor, mode shift selector and thermal fuse. Thermal fuse is discontinued. Ahs to supply parts. ; ordrng 1 WH38X10017 (Mode shift selector) and 1 WH20X10093 (Motor) and 1 WH49X10055 (Thermal fuse)"
Near Puyallup, WA 98371
Branden W.
Job Details: 12/08/2020
DISHWASHER SAMSUNG DW80F600UTS/AA Customer concern is that dishwasher will stop 9 minutes into a cycle and produce 5E/delicate (not draining) error. Found dishwasher drains without issues. Per Samsung STG bulletin ASC20141007001need to replace main board as the software has been updated to not use the ECS sensor readings. Next appointment 12/11 8-12; ordrng 1 DD92-00033C (ASSY PCB MAIN)
Near University Place, WA 98466
Jacob P.
Job Details: 12/08/2020
RANGE LG LRG3193BD/00 Came to install display board. Found segment display is housed in main control board. Needs main control. ; ordrng 1 EBR85103101 (Main control)
Near Tacoma, WA 98404
Branden W.
Job Details: 12/08/2020
DISHWASHER LG LDF5545ST Customer concern is that dishwasher produces error when powered. Customer turned breaker on. No error present. Found debris under sweeper seal. Possible cause of leak and error. Removed debris. Cycle tested numerous times. All ops good at this time. Advised to call if issue returns.
Near University Place, WA 98466
Nick R.
Job Details: 12/08/2020
DRYER-ELECTRIC MAYTAG MGDB835DW Installed new thermistor and thermal fuse cycle tested all checks good.
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 12/08/2020
DISHWASHER KENMORE 66514549N711 "Customer concern of unit not washing. Found inlet valve screen plugged causing machine to not fill enough. Cleaned inlet screen. Test cycled, all checks ok."
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 12/08/2020
WASHER-FRONT LOA MAYTAG MVWX655DW1 "Customer concern of unit not spinning and making a weird sound. Found stripped hub causing spin issue and sound. Replaced hub, performed calibration. Test cycled, all checks ok. ; used 1 W10528947 (Hub) from stock"
Near University Place, WA 98467
Jacob P.
Job Details: 12/08/2020
DRYER-ELECTRIC LG DLEX2650W "Customer concern of unit taking too long to dry. Ran air flow test, passed. Test cycled temps ×5, 135-195. Cleaned and calibrated moisture sensors. Dryer is functioning as designed at this time. Advised customer to call back if problem persists."
Near Edgewood, WA 98372
Nick R.
Job Details: 12/08/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 01 Customer concern that dryer won't heat. Found an open heating element causing dryer not to heat needs new heating element installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Buckley, WA 98321
Branden W.
Job Details: 12/08/2020
WASHER-TOPLOAD GE GTW460ASJ4WW Installed new main control and suspension rods. Calibrated. Cycle tested. All checks good.
Near Spanaway, WA 98387
Nick R.
Job Details: 12/08/2020
DISHWASHER GE GDT695SMJ2ES Installed new panel cover all checks good. Customer paid deductible $75 by check.
Near Puyallup, WA 98375
Branden W.
Job Details: 12/08/2020
DISHWASHER KENMORE 66514563N610 Installed new wash pump and grommet. Cycle tested. All checks good.
Near Lacey, WA 98513
Jacob P.
Job Details: 12/05/2020
DRYER-ELECTRIC WHIRLPOOL WED95HEDW0 "Customer concern of unit taking a long time to dry. Found lint build up in blower housing and lint trap grill. Also found fabric softener buildup in lint filter. Cleaned out lint build up and scrubbed lint filter. Ran air flow test, failed. Removed vent from back of dryer and ran air flow test again, passed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Unit functioning as designed."
Near Lacey, WA 98516
Jacob P.
Job Details: 12/05/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03 Came to install cutlery basket. Handed part to customer at door.
Near Olympia, WA 98516
Jacob P.
Job Details: 12/05/2020
DRYER-GAS LG DLG5988S "Installed previously ordered rollers and idler pulley. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Nick R.
Job Details: 12/05/2020
WASHER-FRONT LOA MAYTAG MVWB850YW1 "Customer concern that washer is leaking. Unable to verify leak, I did find the tub ring not fully in place ( could be issue causing the leak) put tub right back in the right place cycle tested found no leaks."
Near Gig Harbor, WA 98335
Nick R.
Job Details: 12/05/2020
DISHWASHER KITCHENAID KDTM354DSS4 Preformed pm check cycle tested all checks good
Near Eatonville, WA 98328
Branden W.
Job Details: 12/05/2020
OVEN-WALL JENN-AIR JJW9830DDS Installed rebuilt control sent by AHS. Cycle tested. All checks ok.
Near Gig Harbor, WA 98335
Nick R.
Job Details: 12/05/2020
OTHER SAMSUNG RS275ACRS Preformed pm check cycle tested all checks good
Near Olympia, WA 98502
Jacob P.
Job Details: 12/05/2020
RANGE KITCHENAID KEBC101KSS05 Installed previously ordered door glass. All checks ok.