We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Dallas, TX 75211
John
Job Details: 08/12/2022
Customer concern is washer sometimes doesn't spin and never agitates. Customer advised that she bought unit approximately 1 year ago but just started using it. Ran test cycle and found unit not shifting to agitate. Found actuator installed improperly causing unit to never switch to agitate. Reinstalled actuator properly. Ran test cycle again. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW
Near Irving, TX 75060
Patrick
Job Details: 08/12/2022
Model and serial do not match. Model actual wtw6120hw1. Serial actual ca0900771. F9e1 long drain. Customer must clear up warranty coverage before svc can be completed.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9600LW0
Near Dallas, TX 75218
Patrick
Job Details: 08/12/2022
Replaced timer. Tested unit. All checks good. Return lid switch.
We serviced a
LG DISHWASHER
Model MISSING
Near Dallas, TX 75228
Patrick
Job Details: 08/12/2022
Replaced power cord. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GCWN2800D0WW
Near Dallas, TX 75215
John
Job Details: 08/12/2022
Installed new drain pump. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Dallas, TX 75227
Patrick
Job Details: 08/12/2022
"Customer concern, no heat. Air test passes green. Found open element. Replaced from truck stock. Tested unit. All checks good; used 1 WP3387747 (Element) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU920QWDQ4
Near Tacoma, WA 98409
Cejay
Job Details: 08/12/2022
"Customer concern is that dishwasher does not start.Unable to disassemble dishwasher to test control due to broken console unable to remove top left screws, will need to break Console to preform repair. Possible main control fault. Needs new console(white) main control and fuse. Advised customer parts show discontinued. FAH to supply.; ordrng 1 3375292 (Console (white)) and 1 3375556 (Main control) and 1 675813 (FUSE)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8540FW1
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/12/2022
"Customer concern is that washer is leaking during fill cycle into pedestal drawer. Customer had previous company out to replace complete drain line and drain pump housing but did not resolve issue. Pulled errors via service mode F9E1,F3E1,F8E3,F5E2,cleared errors. Found leak coming from tub fill hose not seated correctly into door boot. Correctly installed tub fill hose. Cycle tested washer twice to check for leaks. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF56H9100AG/A2
Near Sumner, WA 98390
Cejay
Job Details: 08/12/2022
Installed previously ordered inverter board and hall sensor. Cycle tested unit all checks good
We serviced a
GE COOKTOP
Model PGP966SET1SS
Near Frisco, TX 75035
Chris
Job Details: 08/12/2022
"Customer concern is front left and back left burners not lighting. Both electrodes cracked. Also front right burner head damaged on bottom. Need new electrodes and burner head. ; ordrng 1 WB16T10046 (burner,lg) and 2 WB13X27058 (igniter)s and 2 WB13K10014 (electrode)s and 1 WB13X32509 (Spark module)"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ5WS
Near Plano, TX 75023
Chris
Job Details: 08/12/2022
Customer concern is unit leaking. Ran full rinse and spin cycle. Saw no sign of leak. Instructed customer to monitor unit. ; O-emld tckt
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ6WS
Near Puyallup, WA 98371
Cejay
Job Details: 08/12/2022
"Customer concern is that washer is not spinning and not draining. Pulled error codes via service mode F31x57 OOB error, F26x1 OOB error. F1x2 and F9x2 lid lock monitor and lid lock redundancy error.F10x2, F5x1, shifter faults. F29x2 over suds error.Cleared codes. Via newfi device cycled shifter from spin to agitate multiple times no issues. Preformed spin test no issues. Cycle tested unit no issues. Applied firmware update. Issues stemmed from overloading Advised customer on proper loading practices. Advised customer on regular cleaning cycles to improve wash performance. All checks good."
We serviced a
GE DISHWASHER
Model DDT595SGJ5BB
Near Graham, WA 98338
Cejay
Job Details: 08/12/2022
Customer concern is that dishwasher is not draining.Installed previously ordered pre-screened drain pump motor. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model IDT830SAGS0
Near Tacoma, WA 98407
Cameron M.
Job Details: 08/12/2022
"Installed previously ordered sump assembly and spray arms. Cycle tested unit 3x, all checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Plano, TX 75075
Chris
Job Details: 08/12/2022
Customer concern is unit not cycling correctly. No errors stored. Ran recalibration and test cycle. Ran good. Started cycle with customer and instructed operation. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Murphy, TX 75094
Chris
Job Details: 08/12/2022
Customer concern is unit making loud noise. Found cam assembly grinding. Oil from gearcase leaking. Need new gearcase and cam. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
GE WASHER-TOPLOAD
Model WHSE5240D1WW
Near Tacoma, WA 98404
Cameron M.
Job Details: 08/12/2022
Customer concern is that washer does not spin. Found unit spins but makes loud drinking noise during spin cycle. Also found evidence of leak from tub seal. Advised customer no repair passable at this time due to gearcase being discontinued.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG/AA
Near Tacoma, WA 98409
Cameron M.
Job Details: 08/12/2022
"Customer concern is that dishwasher produces lc error. Found leak from water guide assembly seal. Causing unit to produce lc error. Needs new water guide assembly. Advised customer parts show out of stock, may take time to get parts. ; ordrng 1 DD97-00496A (ASSY GUIDE WATER)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC400VW0
Near Garland, TX 75043
Patrick
Job Details: 08/12/2022
"Customer concern, unit shuts off after 1 min during use. Found door sw broken. Customer ok'd 210.09 estimate. Replace sw from truck stock. ; used 1 WP3406107 (Door sw) from stock"
We serviced a
LG DISHWASHER
Model LDP6797BD
Near Dallas, TX 75218
Chris
Job Details: 08/12/2022
Customer concern is unit flashes on control panel. Showed video. Looks like stuck key causing issue. Replaced control panel. Tested. Unit checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068942890
Near Tacoma, WA 98408
Cejay
Job Details: 08/11/2022
Customer concern is that dryer will not start. Found failed start winding in motor causing motor not to start intermittently and causing heat lock out in motor. Needs new motor. SHS to supply SHS ships DTC.; ordrng 1 279787 (motor)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Plano, TX 75074
Chris
Job Details: 08/11/2022
Replaced glass cooktop. Tested. Unit checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF209ANW/XAA
Near Dallas, TX 75252
John
Job Details: 08/11/2022
"Customer concern is unit shaking too much. Ran test cycle, all checks good. No f codes found. Advised Customer about proper loading amounts and the fact that it is on a pedestal will make it shake a bit more than it would without it. All checks good. Machine functioning as designed."
We serviced a
LG WASHER-FRONTLOAD
Model WM3170CW/01
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/11/2022
"Customer concern is that washer goes out of balance and makes noise during spin cycle,and leak. Found lower counterweight broke away from tub assembly. Breaking hole in front tub assembly, causing unit to leak heavily. Customer declined estimate. Customer requests to pay trip fee"
We serviced a
KENMORE DRYER-GAS
Model 11097721701
Near Pacific, WA 98047
Cejay
Job Details: 08/11/2022
Customer concern is that dryer shows F01 error. Continuity checks on thermal fuse good. Found failed main control. Needs new main control board. SHS to supply SHS ships DTC.; ordrng 1 WPW10141671 (CONTROL (60CORE))
We serviced a
GE LAUNDRY CENTER
Model GUD27ESPM1DG
Near Plano, TX 75074
Chris
Job Details: 08/11/2022
Replaced listed parts. Ran full spin cycle. Unit checks good
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4900XW
Near Flower Mound, TX 75028
Chris
Job Details: 08/11/2022
Customer concern is unit not starting cycle. Found broken door switch. Replaced switch from truck stock. Tested. Unit checks good. ; used 1 WP3406107 (SWITCH-DOR) from stock
We serviced a
LG DRYER-ELECTRIC
Model DLEX8000V
Near Dallas, TX 75211
John
Job Details: 08/11/2022
Installed new rollers. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Frisco, TX 75034
Chris
Job Details: 08/11/2022
Replaced drain pump. Tested.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Dallas, TX 75208
Patrick
Job Details: 08/11/2022
Replaced inlet valve. Tested unit. All checks good.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75243
Patrick
Job Details: 08/11/2022
Replaced door switch and door lock. Tested unit. All checks good
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MAH7500AWW
Near Tacoma, WA 98422
Cejay
Job Details: 08/11/2022
"Customer concern is washer shows error and will not complete spin cycle, customer states error was also shown during an empty spin cycle.Pulled error codes via service mode. #10 low rpm unbalance load. #5x4 continuous unbalanced circuit. Cleared errors. Preformed systems check and service diagnostic cycles no issues. Cycle tested washer with a load no issues. Washer did complete all diagnostic cycles and service checks cycles no issues. Washer also completed cycle with a load no issues. Advised customer on proper loading practices. Advised customer to record error if error happens again. At this time no mechanical issues or defects found at time of service."
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Dallas, TX 75238
Patrick
Job Details: 08/11/2022
"Customer concern, unit not spinning. Ran drain and spin empty. Good complete. Ran speed wash empty small load water level1. Good fill, good agitate, good drain. Added bedding, ran speed wash super load size. Good fill, good agitate, good drain, good spin, no fault detected at this time."
We serviced a
KITCHENAID RANGE
Model KGCS105GSS08
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/11/2022
"Customer concern is that range burners leak gas, customer advised gas company was out and told customer burners are leaking and turned off gas supply. Using gas sniffing device, found traces of gas coming from all four burners, and valve controls. Needs new values, burner heads ,,screws customer declined repair. Charged trip fee. Advised customer gas is off ,do not use."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWZ600TW00
Near Enumclaw, WA 98022
Cameron M.
Job Details: 08/11/2022
"Customer concern is that washer produces f33 error and leaks. Found build-up on door boot and glass, causing leak from bottom of door. Also found oversuds condition present from rear vent, causing leak from rear of washer. Cycle tested unit via service mode unit did not trigger any errors. Cycle tested unit with customer provided load of towels, found no mechanical issues. Checked drain pump clean out for Debris. None . Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Buckley, WA 98321
Cameron M.
Job Details: 08/11/2022
Installed previously ordered main control. Cycle tested unit 3x. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021652020
Near Tacoma, WA 98405
Cejay
Job Details: 08/11/2022
"Customer concern is that washer is making a noise during operation and will run continuously. Drain and spin cycle will repeat. Pulled error codes via service mode. F3E3,F0E3,F2E1, F3E3 is temperature thermistor error. Thermistor shows 1.079k ohms at 67?F resistance is out of range.Cycle tested washer with a load could not reproduce noise during operation or continuous running error. Needs new valve for failed thermistor. Advised customer on proper loading practices. SHS to supply. SHS ships DTC.; ordrng 1 W11165546 (valve)"
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near Princeton, TX 75407
Chris
Job Details: 08/11/2022
Replaced control and pressure switch. Tested full rinse and spin cycle. Unit checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Princeton, TX 75407
Chris
Job Details: 08/11/2022
Customer concern is unit not drying. Tested dryer and is heating good. Checked airflow and failed airflow test. Customer will need to have vent cleaned.
We serviced a
FRIGIDAIRE COOKTOP
Model FFEC3624PBA
Near Dallas, TX 75211
John
Job Details: 08/11/2022
"Customer concern is FR burner not comming on. Found burner fails continuity check. Needs new FR burner. Follow up scheduled for 8/17 8-12; ordrng 1 305440417 (element,lg 9')"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352511
Near Puyallup, WA 98374
Cejay
Job Details: 08/11/2022
Customer concern is that washer does not turn on. Verified 120v to washer. Washer will power on if J12 connection( shifter ) is removed from main control. Shifter ohms in range. Removed harness from shifter. Washer powers on. Installed new shifter to test. Unit does not power on. Removed new shifter reinstalled old shifter. Unit needs new main control and harness. SHS to supply. SHS ships DTC.; ordrng 1 W11162442 (cntrl-elec) and 1 W11095106 (harns-wire)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/11/2022
"Customer concern is that dishwasher does not wash and complete cycle. Unit will shut off about 15 minutes into wash cycle. F4e3(wash motor failure) f7e1(thermal lockout. Verified ohms and continuity of element, good. Performed ohms reading of wash pump, 7ohm in range. Cycle tested unit, found unit will stop mid was Cycle, and not complete cycle. Needs new pump and motor assembly, and optical sensor. Follow up visit scheduled for 8/19 8-12; ordrng 1 W11025157 (PUMP AND MOTOR) and 1 W11084121 (OPTICAL SENSOR)"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ5WS
Near Plano, TX 75023
Chris
Job Details: 08/11/2022
Customer concern is unit not spinning. Ran spin on arrival. Ran full spin cycle good. Draining good. Suspension bouncy. Off balance load errors stored. Need new suspension. ; ordrng 2 WH16X26911 (rod & spring asm lef)s and 2 WH16X26910 (rod & spring asm rig)s
We serviced a
MAYTAG WALL OVEN
Model NONE
Near Tacoma, WA 98444
Cejay
Job Details: 08/11/2022
Customer concern is that oven convection fan does not turn on. Verified functionality of convection fan is operational. All checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4 51
Near Graham, WA 98338
Cameron M.
Job Details: 08/11/2022
"Customer concern is that washer drum fell down. Found unit full of water during initial inspection. Drained water from unit. Cycle tested unit via spin Cycle, unit spun no issue. Found 4c (water supply error) via service mode. Cleaned inlet valve screens cycle tested unit with customer provided load of towels. All checks good advised customer on regular cleaning intervals. Also advised customer on using high quality detergent"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/11/2022
"Customer concern is that washer does not advance cycle to drain and spin. Found f3e1( pressure system fault) . Verified pressure hose is functional, not leaking. Cycle tested unit on quick wash cycle with customer provided load of towels and rags. Had customer add normal amount of detergent. Found heavy signs of oversuds conditions present in wash cycle. After second rinse heavy oversuds conditions still present. Advised customer on using high quality detergent for best wash results. Also advised customer on importance of regular clean cycles. All checks good. ; O-emld tckt"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.60222511
Near Dallas, TX 75243
Chris
Job Details: 08/10/2022
"Unit not running on arrival. Heater comes on with no motor movement. Found heating element grounded and running when off. Also thermal fuse open. Replaced element, fuse and drum. Tested. Unit checks good. ; used 1 279838 (ELEMENT,HEATER), and 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTDS850ED0WS
Near Farmers Branch, TX 75234
John
Job Details: 08/10/2022
"Customer concern is dryer won't start. Found all buttons and knobs on UI responding. When I push start button unit clicks and timer starts but unit doesn't start. Fuses check good, belt tension is good, door switch checks good. Also found NuFi devise unable to operate any components. Needs new control board.; ordrng 1 WE4M549 (Board) and 1 WE04X20529 (platform & board asm)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066002010
Near Addison, TX 75001
John
Job Details: 08/10/2022
Customer concern is dryer taking too long to dry. Ran vent check and Temp check on unit. Temp check passes. Vent check fails red. Advised Customer that vents will need to be cleaned in order for unit to operate propely.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6700TW1
Near Rockwall, TX 75032
Patrick
Job Details: 08/10/2022
Installed bearing kit. Tested unit. All checks ok
We serviced a
LG DRYER-ELECTRIC
Model DLEX7800WE
Near Puyallup, WA 98374
Cejay
Job Details: 08/10/2022
Customer concern is that dryer does not power on. Found dryer is only receiving 120v. Reset breaker. Unit still missing 120v. Advised customer electrician is needed.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5620TQ2
Near Tacoma, WA 98445
Cameron M.
Job Details: 08/10/2022
Customer concern is that water level selector switch broke off. Found water level selector switch seized causing knob to break off. Needs new switch and knob. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 1 W10339251 (SWITCH-WL) and 1 WPW10110029 (Knob)
We serviced a
GE DRYER-ELECTRIC
Model GFDR485EF1MC
Near Lake Tapps, WA 98391
Cejay
Job Details: 08/10/2022
"Customer concern is that dryer is making noise during operation. Found hole in dryer drum causing noise during operation and has damaged both front support rollers. Also found water line swollen. Needs new drum, front support rollers and water line. Advised customer drum is special order and can not be returned or refunded and shows out of stock and may take time to receive. Customer declined repair at this time"
We serviced a
WHIRLPOOL WALL OVEN
Model RDE2400P2
Near Dallas, TX 75252
Chris
Job Details: 08/10/2022
Replaced thermostat. Tested. Unit checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Coppell, TX 75019
Chris
Job Details: 08/10/2022
Customer concern is unit making loud noise. Found motor pulley stripped on shaft of motor. Need new motor and pulley. ; ordrng 1 WH03X32218 (Pulley) and 1 WH03X29559 (Motor)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB850WQ0
Near Dallas, TX 75227
Patrick
Job Details: 08/10/2022
"Customer concern, dryer takes too long. Moisture builds up inside. Failure air test connected, failed air test disconnected. Found no air through unit discharge, good tumble, good heat. Found thrown blower belt. Drive pulley disengaged from blower shaft. Applied loctite and reassembled. Unit passes air test yellow connected. All checks ok."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75243
Patrick
Job Details: 08/10/2022
Costumer not home. Unable to make appointment today. Requests r/s for fri.; O-emld tckt
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 08/10/2022
Customer concern is that dryer does not heat. Preformed airflow test failed (yellow). Found open heating element causing no heat during operation. Needs new element. Installed new element. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x all checks good advised customer dryer vent duct needs to be cleaned. Also advised customer dryer vent hose needs to be shortened. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Irving, TX 75062
John
Job Details: 08/10/2022
Installed new adjusters and rail assy. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50F9A7EVP/A2
Near Dallas, TX 75230
Chris
Job Details: 08/10/2022
Customer concern is unit not drying. Failed airflow test. Took apart vent behind unit. Removed a lot of lint. Replaced heating element assembly. Heating good. Instructed customer if unit still having drying issues it has to be vent issue.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5105HW0
Near Sachse, TX 75048
Chris
Job Details: 08/10/2022
Customer concern is unit making noise during wash. Found squeak noise coming from gearcase. Will need new gearcase. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A202
Near Dallas, TX 75208
Patrick
Job Details: 08/10/2022
"Customer concern, lint trap is no good. Found clogged vent in wall. Customer must have vent professionally cleared."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4955HW1
Near Wylie, TX 75098
Chris
Job Details: 08/10/2022
Replaced drive parts. Tested. Unit checks good.
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Irving, TX 75063
John
Job Details: 08/10/2022
Installed new lower rack and spray arm. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Lake Tapps, WA 98391
Cejay
Job Details: 08/10/2022
Installed previously ordered adjusters with clips. Verified functionality of top rack adjusters. All checks good
We serviced a
GE DRYER-ELECTRIC
Model GFD43ESSM0WW
Near Dallas, TX 75252
John
Job Details: 08/10/2022
Installed new top bearing and bearing assy. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Gig Harbor, WA 98329
Cameron M.
Job Details: 08/10/2022
"Customer concern is that dryer drum seal is torn. Found unit in center of garage, not hooked to utilities. Found torn drum seal ,causing noise during operation. Also found failed rear rollers, causing grinding noise during operation. Found drum worn through rear bulkhead, causing noise during operation. Found seized idler pulley causing squealing noise during operation. Needs new drum seal,idler pulley, rollers and shafts,and rear bulkhead. Requires auth. ; ordrng 1 W11135007 (BULKHEAD) and 2 WPW10359272 (SHAFT)s and 4 WPW10512946 (RING)s and 2 WPW10314173 (SUPPORT)s and 1 W10837240 (BRACKET)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Gig Harbor, WA 98329
Cameron M.
Job Details: 08/10/2022
"Customer concern is that washer produces error codes, Customer replaced pressure switch. Found f3e1(water level system fault). Cycle tested unit via service mode found unit triggered f3e1 and found heavy oversuds conditions in tub. Cleared suds from unit. Cleared suds from pressure hose. Cycle tested unit 3x . Adjusted detergent and water softener settings. All checks good. Advised customer to monitor and call if issue persists. Also Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4900XW0
Near Tacoma, WA 98408
Cameron M.
Job Details: 08/10/2022
"Customer concern is that dryer does not run cycle, unit produced sweet burning smell. Unit not running. Unit disconnected from power and vent system prior to service appointment. Found loose motor connection, causing unit to not start cycle. Reseated connector .cycle tested unit. All checks good. Advised customer to monitor and call if issue persists."
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWS
Near Lakewood, WA 98498
Cameron M.
Job Details: 08/10/2022
"Customer concern is that dishwasher does not wash or drain. unit recently was repaired with new control panel. Found seized wash motor, causing unit to not start and run cycle. Needs new wash motor and related parts. Parts show NLA FAH TO SUPPLY. ; ordrng 1 99002482 (Wash motor) and 1 99002103 (Seal kit) and 1 Wp99002069 (Impeller) and 1 WP910654 (Screw) and 1 912310 (Cutter) and 1 903304 (Drain impeller) and 1 902882 (Pump seal)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5310VQ0
Near Lake Tapps, WA 98391
Cejay
Job Details: 08/10/2022
Installed previously ordered gearcase and agitator. Cycle tested unit all checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW1
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/10/2022
Installed previously ordered slider and gearcase. Cycle tested unit all checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/10/2022
Installed previously ordered braket and element. Cycle tested unit all checks good
We serviced a
GE DISHWASHER
Model ZBD6880NOOSS
Near Dallas, TX 75230
John
Job Details: 08/10/2022
Installed new inlet valve and lower rack. All checks good.
We serviced a
LG REFRIGERATOR
Model LSXS26326S/05
Near Mesquite, TX 75150
Chris
Job Details: 08/10/2022
Customer concern is damper on dispenser not closing all the time causing frost build up in ice route. Need new damper. Also ordering bin due to it being stuck and possibly damaged due to ice build up. ; ordrng 1 ABN72938914 (Damper) and 1 AKC73029306 (Ice bin)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model MEDX655DW1
Near Spanaway, WA 98387
Cejay
Job Details: 08/10/2022
"Customer concern is that dryer is not heating. Preformed airflow test pass. Verified 240v to dryer. Found open element causing dryer not to heat. Needs new element. Installed new element, cycle tested dryer all checks good ; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
OTHER DISHWASHER
Model FDPC4221AW0A
Near Garland, TX 75043
Chris
Job Details: 08/10/2022
Customer concern is unit not washing. Found unit fills but. Recirc pump not running. Makes buzzing noise and getting 120vac. Need new wash motor. ; O-emld tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB2A
Near Carrollton, TX 75007
Chris
Job Details: 08/09/2022
Customer concern is unit not draining. Water in unit on arrival. Drained water. Sink filling up when unit drains. Both sinks fill up. Customer needs plumber to clean Sink drain. High looped drain hose to prevent siphoning.
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD6200SW2
Near Carrollton, TX 75006
Chris
Job Details: 08/09/2022
Customer concern is unit not heating. Found flame came in first time calling for heat. Checked vent outside and venting strong. Replaced gas valve coils. Tested. Unit heating good. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Irving, TX 75063
Chris
Job Details: 08/09/2022
On arrival unit pulled out 6 inches and water line disconnected. Replaced pump and switch. Tested pump. Pump runs good unable to test due to water disconnected.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Coppell, TX 75019
Chris
Job Details: 08/09/2022
Customer concern is unit making noise during wash and spin. On arrival unit is uninstalled and in garage. Instructed customer unit needs to be installed for us to diagnose unit. She will call when unit is reinstalled. ; O-emld tckt
We serviced a
GE DRYER-ELECTRIC
Model DJXR433EC3WW
Near Tacoma, WA 98446
Cejay
Job Details: 08/09/2022
"Customer concern is that dryer is making a noise during operation. Found damaged front glides causing noise during operation. Installed previously ordered bearing repair kit, drum sleeve and o-ring. Cycle tested unit all checks good"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641073310
Near Tacoma, WA 98444
Cejay
Job Details: 08/09/2022
Customer concern is that washer Accela wash light illuminates on some cycles. And water is collecting in door boot. Advised customer accela wash light illumination is normal washer function. Found debris build up in door boot causing water retention. Advised customer on running regular cleaning cycles and proper door glass/door seal maintenance.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
John
Job Details: 08/09/2022
Installed new adjusters. Found one of the new adjusters broken and missing the catch inside to lock rack in pace at its highest position. Will need new adjuster.; ordrng 1 WPW10546503 (adjuster)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Dallas, TX 75220
John
Job Details: 08/09/2022
Installed new dispenser. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ2WW
Near Irving, TX 75060
John
Job Details: 08/09/2022
Installed new control board and set personality. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW0
Near Forney, TX 75126
Patrick
Job Details: 08/09/2022
Replaced adjuster and sump assy. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HW0
Near Dallas, TX 75253
Patrick
Job Details: 08/09/2022
"Customer concern, unit displaying error code. F8e1, valve failure. f5e2, door lock f5e3, door unlock. Verified pressure to unit from wall. Confirmed minimal filling from cold valve. Hot valve good. Must replace cold inlet solenoid and door lock. R/s for mon 8-15 from 10-2; ordrng 1 W11316256 (Inlet valve) and 1 W11316250 (Lock)"
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Dallas, TX 75243
Patrick
Job Details: 08/09/2022
Replaced ui. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDF570SGF4BB
Near Garland, TX 75043
Patrick
Job Details: 08/09/2022
"Customer concern, leak in kitchen under cabinet. Removed dw and tested. Good fill, good spray, good drain, good fill, good spray, good drain. Good fill, good spray, good drain. No evidence of active leak in dw cabinet. Issue does not seem to lie with dishwasher. ; O-emld tckt"
We serviced a
KENMORE WALL OVEN
Model 79047783402
Near Lewisville, TX 75057
Chris
Job Details: 08/09/2022
Replaced bake element. Tested. Unit checks good.
We serviced a
GE RANGE
Model JGBP90MEH1BC
Near Dallas, TX 75206
John
Job Details: 08/09/2022
"Customer concern is range smells like its leaking while being used. Opened gas line to unit. Sniffer and bubble checked all gas components while under static pressure, no leaks found. Started oven to 250 degrees and sniffer and bubble checked all gas components, no leaks found. Did notice the unit smelling like bunt gas and asked customer if that is what he smelled. Customer advised that it was the same smell but it was stronger when he used it to preheat to 450 degrees. Advised Customer that that smell is normal and it will go away once the oven is preheated. Allowed oven to preheat to 250 to show customer that the smell will dissipate once burner shuts off. All checks good. Machine functioning as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Graham, WA 98338
Cameron M.
Job Details: 08/09/2022
Installed previously ordered sump assembly. Cycle tested unit 3x. All checks good. Left failed part with customer as it caused a water leak.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9550WW10
Near Rockwall, TX 75087
Patrick
Job Details: 08/09/2022
Replaced mcu. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SGJ2BB
Near Rockwall, TX 75087
Patrick
Job Details: 08/09/2022
"Customer concern unit will not power on. Confirmed. Clear 120vac to control. Unable to synch nufi, unable to enter svc mode manually. Must replace ui and/ or main control. Customer ok'd estimate of $562.16; ordrng 1 WD21X24901 (Main control) and 1 WD21X23462 (Ui configured)"
We serviced a
GE DISHWASHER
Model GDP695SSM4SS
Near Heath, TX 75032
Patrick
Job Details: 08/09/2022
"Customer concern, unit not cleaning well, not drying dishes. F97x61 absent heat source. F99x3 min wash temp not met. Both codes active. Found heater warped contacting tub. Must replace heater and tco.; ordrng 1 WD05X24776 (Heater) and 1 WD21X24536 (Ac harness w tco)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021652020
Near Gig Harbor, WA 98335
Cejay
Job Details: 08/09/2022
"Customer concern is that washer show F8E1 error. Pulled error code via service modeF8E1,F0E3,F1E2,F0E7, manual activation of of cold water valve failed. Voltage shows 120v during activation. Found failed water valve causing washer not to fill. Needs new water valve. Follow up scheduled for 08/15 8-12pm; ordrng 1 W11165546 (valve)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026922503
Near University Place, WA 98467
Cejay
Job Details: 08/09/2022
"Customer concern is that washer will intermittently not spin out clothes. Cycle tested unit could not reproduce error. Found corroded wires at lid switch potentially causing issue. Also found worn dog agates. Needs new lid switch, timer and dog agates. SHS to supply.; ordrng 1 WP8318084 (SWITCH-LID) and 1 80040 (AGITATOR DOGS) and 1 WP8541110 (TIMER)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF363BTBEUF/A2 01
Near Dallas, TX 75219
John
Job Details: 08/09/2022
Customer concern is washer leaking from door. Found door boot in need of a cleaning and drain holes blocked. Cleared drain holes and advised customer on how to properly clean and maintain door boot. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021252111
Near Tacoma, WA 98404
Cejay
Job Details: 08/09/2022
"Customer concern is that washer will not start.Cycle tested unit no issues, pulled error codes via service mode. F2E3 mismatched main control and userInterface. voltage checks to main control good. Cleared error. Calibrated washer. Preformed quick overview diagnostic test. Checked for new error codes after tests none. Cycle tested washer with a loadAll checks good. Called sears about mismatched model number but serial is correct. They updated system and said to service the unit.7495770 case number."