We serviced a
KENMORE DISHWASHER
Model 66513793K601
Near Fircrest, WA 98466
Cejay
Job Details:
09/12/2022
Customer concern is that dishwasher dispenser is difficult to close and does not open. Found worn dispenser latch causing obstructing operation of dispenser door. Needs new dispenser assembly. Requires auth.; ordrng 1 WPW10199696 (dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, WA 98498
Cejay
Job Details:
09/12/2022
"Customer concern is that dishwasher intermittently does not complete cycle and is not drying properly.No stored error codes. Preformed service diagnostic cycle, F6E2 inlet valve electrical problem. Stres tested wash pump and drain pump multiple times no issues, could not replicate error. Dishwasher operating as designed at time of service. Advised customer to remove dishwasher and clean rodent mess."
We serviced a
GE DISHWASHER
Model CDT836P4M5W2
Near Tacoma, WA 98445
Cameron M.
Job Details:
09/12/2022
"Customer concern is that dishwasher does not drain. Found stripped drain pump, causing unit to not drain. Installed new drain pump. Cycle tested unit 3x, all checks good."
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Graham, WA 98338
Cameron M.
Job Details:
09/12/2022
"Customer concern is that dishwasher does not drain, customer attempted to pull unit from cavity and unit at that time started to smoke and spark. Found smoke and sparks ,caused by leaking wash pump resulting in electrical short in power connection. Also found drain pump ohms out of range, causing unit to not drain. Needs new wash and drain pump. Also advised customer due to not being able to cycle test unit is possible for further issue after repair. Customer declined repair at this"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.276126
Near Graham, WA 98338
Cameron M.
Job Details:
09/12/2022
"Customer concern is that washer does not drain. Found unit full of water and leaking from bottom of washer at time of service. Found seized and leaking drain pump, causing unit to not drain and spin. Needs new drain pump. Installed new drain pump. Cycle tested unit, all checks good. ; used 1 WP3363394 (PUMP-WATER) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200AW/A4
Near Carrollton, TX 75007
John
Job Details:
09/12/2022
"Customer concern that washeris making clicking noise while agitating. Ran test cycle, no noises found. Found that unit is clicking from clutch when it is overloaded. Advised Customer about not overloading machine. Unit functioning as designeded. All checks good."
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFG
Near DuPont, WA 98327
Cejay
Job Details:
09/12/2022
"Customer concern is that range middle burner dose not fully ignite and bake dose not ignite at all. Found middle burner gas channels cloged with debris also found broken bake ignitor. Needs new bake ignitor. Installed new bake ignitor, cleaned gas channels on middle burner. Cycle tested oven. Oven is now operating as designed along with middle burner. All checks good ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.698228
Near Irving, TX 75038
John
Job Details:
09/12/2022
"Customer concern is dryer making squeeking noise and smells like smoke. Found idler pully worn and squeeking. Also found belt worn and starting to Frey. Replaced idler and belt from truck stock. All checks good.; used 1 W10837240 (BRACKET), and 1 661570V (BELT) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model WJSR4160G2WW
Near Grand Prairie, TX 75051
John
Job Details:
09/12/2022
"Installed new lid switch, motor, and fuse assy. All checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Tacoma, WA 98445
Cejay
Job Details:
09/12/2022
Installed previously ordered main control board and inverter board. Cycle tested washer all checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Graham, WA 98338
Cejay
Job Details:
09/12/2022
"Customer concern is that washer is not spinning. Pulled error codes via service mode UE,3E2,DE,Resistance checks at motor and hall sensor good washer failed to operate spin cycle. Found failed inveter board causing washer not to operate. Needs new inverter board and hall sensor. Requires Auth.; ordrng 1 DC92-01531B (ASSY PCB KIT) and 1 DC31-00098A (HALL SENSOR)"
We serviced a
AMANA DISHWASHER
Model FGID347QW4B
Near Dallas, TX 75228
Patrick
Job Details:
09/12/2022
"Customer concern, unit not draining. Unit powered off on arrival. Pulled to plug unit in. Found severe rodent damage throughout machine compartment. Customer must replace unit."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Garland, TX 75044
Patrick
Job Details:
09/09/2022
"Customer concern, making noise, no heat. Found burnt wires at solemn. Replaced wires and element tested unit. Found clogged home vent, air test failed red when connected passed green when disconnected. Strongly recommend customer have home vent professionally cleaned to prevent repeat failure. ; used 1 279457 (Wire), and 1 DC97-14486A (Element) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021252111
Near Tacoma, WA 98407
Cejay
Job Details:
09/09/2022
Installed previously ordered drive block and spanner nut. Cycle tested washer . Found failed shifter causing noise during operation. Installed new actuator. Calibrated washer. All checks good.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTW725BSN0WS
Near Dallas, TX 75209
Patrick
Job Details:
09/09/2022
"Customer concern, basket of center in frame. Confirmed. Verified level. Must replace damper. Set. ; ordrng 4 WH03X31497 (Damper)s"
We serviced a
KITCHENAID OTHER
Model KUIS18PNZB0
Near Plano, TX 75023
Patrick
Job Details:
09/09/2022
Replaced drain pump. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Plano, TX 75025
Patrick
Job Details:
09/09/2022
Replaced spary arm and tested showed Customer
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Lakewood, WA 98499
Cameron M.
Job Details:
09/09/2022
"Installed previously ordered door seal, element and thermal fuse. Cycle tested unit. All checks good. Customer advised ducting has not been cleaned yet. Advised customer DO NOT USE DRYER TILL DUCT HAS BEEN CLEANED, to prevent further damage"
We serviced a
JENN-AIR DISHWASHER
Model JDB6510AWP
Near Tacoma, WA 98498
Cameron M.
Job Details:
09/09/2022
"Customer concern is that dishwasher door drops, stops mid cycle . Found broken door cable, causing door to fall. Also found failed contacts in timer, causing unit to not advance cycle. Advised customer parts show NLA."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Murphy, TX 75094
John
Job Details:
09/09/2022
Installed new gearcase and wash plate. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Tacoma, WA 98404
Cejay
Job Details:
09/09/2022
"Customer concern is that dishwasher is not drying dishes dishwasher heater and thermal cutoff both have continuity. Could not get dishwasher into service mode. Needs new main board as that is the only possibility causing dishwasher not to heat. Also needs lower spray arm. Lower arm has hole in it. Foll9w up scheduled for 09/23 8-12pm; ordrng 1 A11147301 (BOARD,CONTROL) and 1 5304506660 (SPRAY ARM)"
We serviced a
LG DRYER-ELECTRIC
Model DLE3733S
Near Auburn, WA 98001
Cejay
Job Details:
09/09/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff. Installed new thermal cutoff. Cycle tested dryer all checks good. Advised customer dryer vent needs service before resuming operation of dryer. Customer signed airflow acknowledgement ; used 1 6931EL3003D (THERMOSTAT) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5 01
Near University Place, WA 98466
Cameron M.
Job Details:
09/09/2022
"Customer concern is that washer produces 1lc1 error and is leaking. Found 1lc1 error stored via service mode . Found fabric softener dispenser clogged causing it to overflow,and produces error. Needs new cap seal guide. Requires auth. FAH TO SUPPLY. ; ordrng 1 DC62-00702A (Cap seal), states that autho needed"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4850BW0
Near Auburn, WA 98001
Cejay
Job Details:
09/09/2022
Customer concern is that dryer is taking multiple cycles to dry. Preformed airflow test pass. Tempeture checks good. Advised customer on proper loading practices.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
09/09/2022
"Installed previously ordered parts, cycle tested unit. All checks good. Left failed part with customer as it caused a water leak"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5600AP/A2 01
Near Frisco, TX 75034
John
Job Details:
09/09/2022
Installed new drain pump. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Frisco, TX 75033
John
Job Details:
09/09/2022
Installed new sump assy. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Heath, TX 75126
Patrick
Job Details:
09/09/2022
"Customer concern unit is heating but not rotating found idler pulley broken and belt loose replaced idler pulley and belt from truck stock. Tested unit for rotation and heat unit is working. All checks good; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 6602-001655 from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM3570HWA
Near Dallas, TX 75218
Patrick
Job Details:
09/09/2022
"Customer concern, unit unresponsive. Confirmed. Water in basket on arrival. Drained and cleared drain trap. Reset power to unit, no change. Spin basket by hand, unit entered power fail mode. Began normal operation. Fault lies with main capacitor on control board. Recommend replace control board. Customer declines repair at this time. Will wait till failure repeats."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA20
Near Garland, TX 75042
Patrick
Job Details:
09/09/2022
"Customer concern, im leaking. Confirmed. Must install im repair kit. Customer to pursue Samsung as unit is 3yrs old. P/n DA82-02673A. Performed diagnosis only."
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near Plano, TX 75023
John
Job Details:
09/09/2022
Customer concern is dryer making scrapping noise while running. Found top bearing assy severely worn and scrapping against unit drum causing noise. Need to replace top bearing assy. Follow up scheduled for 9/14 8am-12pm; ordrng 1 WE03X23875 (bearing top asm)
We serviced a
GE DRYER-ELECTRIC
Model DBXR453EA1WW
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
09/09/2022
"Customer concern is that dryer makes noise during operation and does not heat. Preformed airflow test. Failed (red). Found open heating element causing no heat during operation. Also found broken idler pulley causing noise during operation. Needs new element and idler. Advised customer to not use dryer, to prevent further issues. Also advised customer dryer vent duct needs to be cleaned asap. Advised customer to call when parts arrive ; ordrng 1 WE11M23 (ELEMENT) and 1 WE12X83 (IDLER PULLEY)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641383410
Near Lakewood, WA 98498
Cameron M.
Job Details:
09/09/2022
"Customer concern is that washer produces banging noise intermittently during operation and leaking. Found small leak from bottom of door, caused by dirty door glass. Also found Signs of oversuds conditions present. Found drain pump clean out loose, causing small leak, tightened clean out. Cycle tested unit 3x. All checks good at this time. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
GE WASHER-TOPLOAD
Model GTW840CPN1DG
Near Sumner, WA 98390
Cejay
Job Details:
09/09/2022
Customer concern is that washer will not drain or spin. Found failed drain pump causing washer not to operate. Installed previously ordered drain pump. Cycle tested washer all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Puyallup, WA 98374
Cameron M.
Job Details:
09/09/2022
"Customer concern is that washer does not complete spin cycle, produces ul error. Cycle tested unit with customer provided load of towels, verified concern of ul error. Found evidence of failed tub seal, causing leak from bottom of tub. Also found failed tub bearing causing noise during spin cycle. Found worn suspension rods causing tub to not balance properly during operation. Needs new bearing, suspension rodsFollow up visit scheduled for 9/21 1-5; ordrng 1 W10435302 (BEARING) and 1 W10247710 (SUSPENSION ROD KIT)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Lewisville, TX 75067
John
Job Details:
09/09/2022
"Customer concern is DW leaking. Removed toe kick and found obvious signs of Rodent damage to include, wiring, drain hose and insulation. Rodent damage not covered by warranty."
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AB 0
Near Puyallup, WA 98374
Cejay
Job Details:
09/09/2022
Customer concern is that range FR burner intermittently gets stuck on high setting. Found failed infinite switch causing burner to be stuck on high. Needs new infinite switch. Follow up scheduled for 09/16 8-12pm; ordrng 1 WP3149400 (switch-inf)
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Lewisville, TX 75067
John
Job Details:
09/09/2022
Installed new igniters and spark harness. Unit still has the same issue. Center burner knob still lighting all burners no mater where knob is positioned.Contacted AHS for replacement.Auth #241RGMI
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near Coppell, TX 75019
John
Job Details:
09/09/2022
Arrived to install UI consol cover. Broke cover while trying to install. Will need to reorder cover.; ordrng 1 WD34X22265 (console cvr graphic)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75013
Patrick
Job Details:
09/08/2022
"Customer concern, no operation from ui. Confirmed. Comms error code. Must replace user interface. ; ordrng 1 WD21X32000 (Ui)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE300VW0
Near Tacoma, WA 98445
Cameron M.
Job Details:
09/08/2022
"Customer concern is that dryer does not start cycle. Found open thermal fuse, causing unit to not start cycle. Also found thermistor ohms out of range. Also found open thermal cutoff, causing unit to not heat. Found corroded eliment power supply wire. Needs new thermal fuse, thermistor, thermal cutoff and high limit thermostat and wire spade. Follow up visit scheduled for 9/15 1-5; ordrng 1 280148 (cutoff-tml) and 1 WP8577274 (THERMISTOR) and 1 WP3392519 (FUSE-THRML) and 1 279457 (wire)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Tacoma, WA 98445
Cameron M.
Job Details:
09/08/2022
"Customer concern is that washer does not spin or agitate. Cycle tested unit via newfi device. Found no agitator or basket movement. Found worn belt, causing unit to not spin or agitate. Needs new belt. Installed new belt. Cycle tested unit, all checks good. Advised customer on proper loading practices. Also advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results. ; used 1 WH01X27538 (BELT DRIVE) from stock"
We serviced a
KENMORE RANGE
Model 790.78733402
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
09/08/2022
"Customer concern is that range oven does not ignite evenly, Temps out of range while baking. Rear left burner and front right burner does not ignite. Found spillover, causing burners to not ignite. Cleaned burner bodies and ignition surfaces, cycle tested all burners 10x. All checks good. Found bake ignitor not drawing required 3.3 amps, causing delayed ignition. Also found knob for warming drawer melted, from previous cooking cycles. Needs new ignitor and knob. Requires auth ; ordrng 1 316208104 (KNOB) and 1 316489400 (IGNITOR)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA 01
Near Lakewood, WA 98498
Cejay
Job Details:
09/08/2022
Customer concern is that range burners are all struck on high. Found all four infinite switchs have failed causing burners to be stuck on high. Needs new infinite switches. Requires Auth.; ordrng 2 DG44-01005B (REGULATOR ENERGY)s and 2 DG44-01002A (REGULATOR ENERGY)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fox Island, WA 98333
Cejay
Job Details:
09/08/2022
Customer concern is that dishwasher door I hard to close and is causing leak. Found dishwasher right side mounting screw interfering with door operation. Counter sunk mounting screw. Verified operation of door. Cycle tested dishwasher for leaks. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEM9250PL1
Near Plano, TX 75074
Patrick
Job Details:
09/08/2022
"Customer concern, unit turns but will not heat. Found open high limit. Replaced from truck stock. Tested unit. All checks good. ; used 1 279973 (CUTOFF-TML) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW96HEAC0
Near Murphy, TX 75094
Patrick
Job Details:
09/08/2022
Customer concern unit is making loud noise and unit is shaking found screw missing from pedestal replaced screw test unit on spin and drain and unit still making noise open back of unit and found the shock to be weak and oozing grease; ordrng 4 WPW10261492 (Shock absorber)s
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Carrollton, TX 75010
John
Job Details:
09/08/2022
Installed new control board. All checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA16
Near Rowlett, TX 75089
Patrick
Job Details:
09/08/2022
"Customer concern, unit not producing ice. Confirmed. Found im frozen over. Must install im repair kit. ; ordrng 1 DA82-02673A (Im repair kit)"
We serviced a
GE DISHWASHER
Model GDF640HGM0BB
Near Heath, TX 75032
Patrick
Job Details:
09/08/2022
Replaced ui with dub part number. No joy. New board defective must reorder. Part listed as backorder. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW2
Near Sumner, WA 98391
Cameron M.
Job Details:
09/08/2022
Customer concern is that washer does not start cycle. Found main control unable to determine if lid is open or closed. Needs new lid switch. Follow up visit scheduled for 9/15 10-2; ordrng 1 W10861642 (Lid switch)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Sumner, WA 98391
Cameron M.
Job Details:
09/08/2022
"Customer concern is that dryer does not heat and baffle broke off. Preformed airflow test, failed (yellow). Found open heating element, causing no heat during operation. Found failed rear right roller, causing noise during operation. Found baffle broken off drum, causing damage to clothes. Needs new roller, element baffle and screws for baffle. ; ordrng 1 DC97-16782A (SUPPORT) and 1 DC66-00664A (BAFFLE) and 4 6006-001174 (SCREW)s and 1 DC97-14486A (ELEMENT)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072311
Near Tacoma, WA 98407
Cejay
Job Details:
09/08/2022
Customer concern is that washer powered off and has not turned back on. 120v from wall. 120v coming from noise filter. 120v at main board but no operation. Found failed main pcb needs new main pcb. SHS to supply. SHS ships DTC.; ordrng 1 CSP30101413 (SVC PCB ASSEMBLY)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Tacoma, WA 98445
Cameron M.
Job Details:
09/08/2022
"Customer concern is that dishwasher does not power on and start cycle. Found heavy cockroach infestation, causing electrical short in main control. Advised customer repair is not financially feasible do to not knowing extent of damage caused by roaches. Advised customer exterminator is needed. No charge."
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS0
Near Frisco, TX 75033
John
Job Details:
09/08/2022
Customer concern is DW making thumping noise while running. Found heating element partial uninstalled causing lower spray arm to brush against it while spinning. Re positioned heater so that spray arm will clear it. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Frisco, TX 75035
John
Job Details:
09/08/2022
Installed new UI. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SGJ2WW
Near Plano, TX 75024
John
Job Details:
09/08/2022
Installed new diverter. No leaks. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Plano, TX 75024
John
Job Details:
09/08/2022
Installed new UI. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8859AWS3
Near Fife, WA 98424
Cejay
Job Details:
09/08/2022
"Installed previously ordered thermal fuse, cut out corroded wires and installed new connections. Cycle tested dishwasher all checks good."
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/08/2022
"Installed previously ordered rack carrier and roller kit. Cycle tested unit, all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Carrollton, TX 75010
John
Job Details:
09/08/2022
Installed new control board. All checks good.
We serviced a
KENMORE DISHWASHER
Model 665.13293K114
Near Dallas, TX 75252
Patrick
Job Details:
09/08/2022
"Customer concern, unit making noise. Confirmed. Removed several glass shards from sump. F4e4 motor f8e2 drain pump. Ran svc cycle. No drain. Removed glass from drain pump. Tested. All checks good."
We serviced a
GE DISHWASHER
Model GDT695SSJSS
Near Plano, TX 75093
Patrick
Job Details:
09/08/2022
"Customer concern, unit leaking during use. Confirmed. Found torn diverter gasket. Must replace diverter. Reschedule for 9-13 from 1-5; ordrng 1 WD19X25278 (Diverter)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031633611
Near Eatonville, WA 98328
Cejay
Job Details:
09/07/2022
"Customer concern is washer will not drain intermittently. Vacuumed water from tub. Inspected drain lines for clogs none. 120v to drain pump, drain pump failed to operate. Needs new drain pump. SHS to supply. SHS ships DTC.; ordrng 1 W10876600 (drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Frisco, TX 75034
John
Job Details:
09/07/2022
Installed new consol and seal. Unit still not starting and UI not responding. Re separated door to check new connections and found multiple wires burnt in different places throughout wire harness. Incoming power checks good 120vac. Unit will need new wire harness and control board; ordrng 1 W10889944 (harns-wire) and 1 W11120155 (control-elect)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/07/2022
"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain. Cleared debris from airgap. Cycle tested unit, all checks good. Collected 95 trip fee via card Payment."
We serviced a
GE RANGE
Model JGB697SEH2SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/07/2022
"Customer concern is that right rear and center burners do not ignite. Found spillover, causing burners to not light. Cleaned spillover, cleaned orifices. Cycle tested, all checks good."
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Enumclaw, WA 98022
Cejay
Job Details:
09/07/2022
Installed previously ordered door seal cycle tested washer all checks good. Left old door seal with holes with customer.
We serviced a
LG WASHER-TOPLOAD
Model WT7305CW
Near Buckley, WA 98321
Cejay
Job Details:
09/07/2022
Installed previously ordered front panel assembly. Power cycled unit multiple times no issues. All checks good
We serviced a
GE RANGE
Model JS760SL3SS
Near Dallas, TX 75234
John
Job Details:
09/07/2022
"Came to install new element and infinite switch. Upon arrival, found that the cooktop had been recently used and the glass was still too hot to remove. Advised Customer that cooktop must be at room temperature to repair. Follow up scheduled for 9/13 1pm- 5pm.; schdld next appmnt for 9/13 TUE 1-5"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW3
Near Plano, TX 75093
John
Job Details:
09/07/2022
"Customer concern is washer is not agitating slowly. Found no fault codes stored. Entered cycle test mode, unit completes test cycle. Checked belt and pully, checks good. Re calibrated unit and advised Customer on proper load size and operation. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model GDP615HSM0SS
Near DuPont, WA 98327
Cameron M.
Job Details:
09/07/2022
"Customer concern is that dishwasher does not power and start cycle. Customer advised they would reset unit by tripping breaker. Found shorted main board, causing unit to not power and start cycle. Needs new main board. Advised customer unable to fully test unit due to board defect customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Allen, TX 75013
John
Job Details:
09/07/2022
Customer concern is washer will not stop filling once cycle is started. Found inlet valves worn and unable to close against service water pressure. Needs new inlet valves. Follow up scheduled for 9/13 8am-12pm; ordrng 1 W10599356 (water inlet valve)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M8650AV/A4
Near Plano, TX 75025
John
Job Details:
09/07/2022
Customer concern is washer filling with water constantly after unit is started. Found inlet valves worn and not closing properly. Also found that neither service valve is able to be closed. Advised customer that a plumber will be needed to change service valves before repair can be completed. Customer advised that she will contact RPS once valves are replaced. Needs new inlet valves.; ordrng 1 DC97-15459G (Inlet valve assy)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
09/07/2022
"Installed previously ordered diverter assembly and wash pump kit. Cycle tested unit, found defect in diverter, needs new diverter ; ordrng 1 WD19X25278 (DIVERTER)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Bonney Lake, WA 98391
Cejay
Job Details:
09/07/2022
"Customer concern is that washer is consistently off balance and is loud. Pulled error codes via service mode F0E5. Cleared. Code. No excessive tub play, mechanical check of suspension rods good. Verified washer is level.Preformed diagnostics cycle good. Cycle tested washer with a load no OOB errors. Could not replicate customer noise concern. Advised customer on proper loading practices. All checks good."
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near Puyallup, WA 98374
Cejay
Job Details:
09/07/2022
"Installed previously ordered washplate, bolt and cap. Verified functionality of agitation all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031633611
Near Eatonville, WA 98328
Cejay
Job Details:
09/07/2022
"Customer concern is that washer shows drain error. And failed to drain during cycle.Pulled error codes via service mode F8E6,F9E1,F0E3,F0E2, cleared error codes. Manually filled and drained washer via service mode no issues. Cycle tested washer with a load no issues cold not replicate error at time of service all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Eatonville, WA 98328
Cejay
Job Details:
09/07/2022
"Customer concern is that dishwasher had poor wash performance and is now not adding water. Checked drain screen and spray arms. Cleaned and removed debris. Cycle tested dishwasher. Unit filled with water but failed to operate washer pump. Pulled error codes via service mode 7.1 heater fault. Found open element, verified 120v to wash pump but no operation. Needs new element and wash pump. Follow up scheduled for 09/15 8-12pm; ordrng 1 W10518394 (heater) and 1 W10837026 (pump&motor)"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED60LT3
Near Puyallup, WA 98373
Cameron M.
Job Details:
09/07/2022
"Installed previously ordered rollers and idler pulley. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Collected payment via card Payment."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Garland, TX 75043
Patrick
Job Details:
09/07/2022
"Customer concern, fz compartment freezing around door seal. Confirmed. Advise install seal kit per svc pointer and fz door gasket. Customer decline estimate at this time."
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6600HBB
Near Mesquite, TX 75149
Patrick
Job Details:
09/07/2022
"Customer concern, good to pause after 15 min. Fill error, drain error. Found fully clogged drain trap. Cleared. Tested unit. All checks good."
We serviced a
LG OTHER
Model LMV2031BD/00
Near Garland, TX 75044
Patrick
Job Details:
09/06/2022
"Customer concern, unit not heating. Confirmed. Found hv fuse open. Jumped fuse and retested. Janeiro made horrible buzzing sound. No heat. Must replace fuse and magnetron. Customer decline 337 estimate."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11049972602
Near Allen, TX 75013
Patrick
Job Details:
09/06/2022
"Customer concern, unit making knocking noise during spin. Found drain tube banging"
We serviced a
KITCHENAID OTHER
Model KUIS18PNZB0
Near Plano, TX 75023
Patrick
Job Details:
09/06/2022
"Customer concern, unit powering off within seconds of plugging in. Confirmed. Found faulty drain pump. Bypassed drain pump and retested. Unit successfully harvested. Must replace drain pump. Customer ok'd $890.10 estimate. Return scheduled (tentatively) for Fri from 1-5; ordrng 1 W10825875 (Drain pump)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092375800
Near Federal Way, WA 98023
Cejay
Job Details:
09/06/2022
Customer concern is that washer agitator is stripped. Found wornd dog agates causing agitator not to function properly also found washer lid bumper broken off and not staying installed causing noise during operation. Needs new agitator dogs and lid bumper. Follow up scheduled for 09/14 8-12pm; ordrng 1 WP9724509 (lid bumper) and 4 80040 (agitator dogs)s
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092274100
Near Gig Harbor, WA 98335
Cejay
Job Details:
09/06/2022
"Customer concern is that washer is leaking from underneath. Leak coming from tub seal onto basket drive tube , clutch and gearcase causing rust. Needs new tub seal, basket drive, clutch, gearcase and motor coupling. SHS to supply. SHS ships DTC. ; ordrng 1 W10814296 (gasket) and 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285785 (clutch) and 1 285753A (coupling,motor)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 01
Near Gig Harbor, WA 98332
Cejay
Job Details:
09/06/2022
"Customer concern is that washer leaves water in soap dispenser, shows error code and stops mid cycle and is making a humming noise intermittently during operation. Pulled error codes via service mode. 4E. Found clogged jets in soap dispenser assembly also found clogged cold water inlet screen causing 4E error. Cleaned and cleared dispenser jets and inlet screens. Cycle tested washer. Could not replicate noise during operation. Possibly caused by bl9cked inlet valve. All checks good."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072310
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/06/2022
"Installed previously ordered door boot, cycle tested unit. All checks good"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ4WS
Near Plano, TX 75023
John
Job Details:
09/06/2022
Customer concern is washer making bummping noise while running. Found wash nut had backed off causing tub to flop around during use. Tried to tighten wash nut but threads below are mangled so that wash nut cannot seat. Needs new bearing assy.; ordrng 1 WH03X33731 (Bearing assy.) and 1 WH02X10364 (washer hub) and 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and 1 WH01X24180 (drive belt)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Lewisville, TX 75057
John
Job Details:
09/06/2022
Installed new suspension rods. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
09/06/2022
"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain, cleared debris from airgap. Cycle tested unit Found no mechanical defects at time of service."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Puyallup, WA 98374
Cameron M.
Job Details:
09/06/2022
"Customer concern is that dishwasher door does not close and start cycle. Found broken console, allowing water intrusion into ui. Also found broken door catch causing door to not close and remain engaged to start cycle. Needs new latch ,catch, and user interface. Advised customer due to inability to cycle test unit, after repair further issues could be present. ; ordrng 1 AGM74051507 (PARTS ASSEMBLY) and 1 4026DD3001A (LOCKER,LOCK)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021652020
Near Tacoma, WA 98405
Cejay
Job Details:
09/06/2022
Installed previously ordered valve with thermistor. Cycle tested washer all checks good
We serviced a
SAMSUNG WALL OVEN
Model NQ70M7770DS/AA
Near Richardson, TX 75081
Patrick
Job Details:
09/06/2022
Replaced cooling fan. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Mesquite, TX 75149
Patrick
Job Details:
09/06/2022
"Customer concern, no water to unit. Leaking during use. Unit loaded on arrival. Ran normal cycle max fill. All checks good. Found drain goes through open hole in wall to exterior main drain. Connection detached. Reattached. Tested unit. All checks good. Recommend drain connection be addressed by licensed plumber."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.40021900
Near Tacoma, WA 98445
Cameron M.
Job Details:
09/06/2022
"Installed previously ordered door bellows, cycle tested unit. All checks good. Left failed part with customer as it caused a water leak."
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWS5
Near University Place, WA 98466
Cejay
Job Details:
09/06/2022
Installed previously ordered heater element. Preformed diagnostics cycle to verify repair. Dishwasher is operating as designed all checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD72GBSN0WS
Near Heath, TX 75032
Patrick
Job Details:
09/06/2022
"Customer concern no heat after move. Dents on both washer and dryer. Gas dryer, no gas outlet. Must replace dryer or install gas fitting."
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Irving, TX 75063
John
Job Details:
09/06/2022
"Installed new drain pump, wash motor, and fuse. While testing unit, as soon as wash motor is engaged, smoke comes from rear of wash motor and control board fuse opens.Contacted AHS for replacement.Auth 213CDFI"