Service History 80 - RPS Appliance Repair

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5000DW1

Near Rowlett, TX 75089

Jacob P.

Job Details: 02/09/2022

Customer concern of unit making loud noise. Found rollers worn through shaft. Needs new shafts and rollers. ; ordrng 2 WPW10359270 (Shaft)s and 1 349241T (Rollers)

We serviced a

FRIGIDAIRE RANGE

Model FEF336BCH

Near Rowlett, TX 75089

Jacob P.

Job Details: 02/09/2022

Customer concern of front burners not working. Found good voltage to both burners. Needs new front burners. ; ordrng 1 318178110 (FL burner) and 1 316135401 (FR burner)

We serviced a

FRIGIDAIRE DRYER-ELECTRIC

Model FFRE4120SW

Near Forney, TX 75126

Jacob P.

Job Details: 02/09/2022

"Installed previously ordered control board. Test cycled, all checks ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC0

Near Dallas, TX 75253

Jacob P.

Job Details: 02/09/2022

Customer concern of unit not draining or drying. Found drain pump impeller separated causing no drain. Needs new drain pump. Advised customer we will address drying issue once drain is fixed. ; ordrng 1 154580301 (Drain pump)

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHWC7500YW 0

Near Tacoma, WA 98403

Cameron M.

Job Details: 02/09/2022

"Customer had unit on cart and disconnected from utilities at time of arrival. previously ordered drain pump, at time of reassembly I located a large hole in door boot. Advised customer I'm unable to test unit function as there's a hole in door boot, and unit is not connected to utilities. During further inspection found oversuds conditions present. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Needs new door boot. Follow up visit scheduled for 2-18 1-5; ordrng 1 WPW10193056 (bellow)"

We serviced a

GE WASHER-TOPLOAD

Model GTW845CSN1WS

Near Plano, TX 75024

Jorge

Job Details: 02/09/2022

Customer concern that washer is not working properly. Did a full diagnose cycles tested and all checks good to manufacturer's proper functions. Unable to verify complaint

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Balch Springs, TX 75180

Jacob P.

Job Details: 02/09/2022

"Customer concern of unit not working. Found unit not washing. Tested voltage to wash pump, 0v. Tested voltage out of control board, 116v. Tested wash pump with test cord, wash pump engages. Found shorted control board sending phantom voltage to wash pump. Needs new control board. Control board is out of stock, ahs to supply parts. ; ordrng 1 W11225084 (Control board), states that autho needed"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW6620HC0

Near Rowlett, TX 75088

Jacob P.

Job Details: 02/09/2022

"Customer concern of unit not starting. Found no basket movement. Stator ohms in range. Per whirlpool tech sheet, needs new control board. ; ordrng 1 W11322905 (Control board)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022956100

Near Garland, TX 75043

Jacob P.

Job Details: 02/09/2022

"Installed previously ordered capacitor. Test cycled, all checks ok. Left failed part with customer per customer's request."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Grand Prairie, TX 75050

Jorge

Job Details: 02/09/2022

Customer concern washer's lid is broken from the hinges.need to replace lid assembly. ; ordrng 1 W11256781 (Lid)

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FFLE4033QT0

Near Dallas, TX 75218

Jacob P.

Job Details: 02/09/2022

"Customer concern of unit making loud noise. Found screws holding rear bearing to drum fallen out. Reattached rear bearing to drum. Test cycled, all checks ok."

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 02/09/2022

"Installed previously ordered drain pump. Cycle tested unit 3x, all checks good. Customer declined to retain old part."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW94HEAW0

Near Spanaway, WA 98387

Cameron M.

Job Details: 02/09/2022

"INSTALLED previously ordered door boot. Cycle tested unit 3x, all checks good. Customer retained failed part as it was the cause of the leak ."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW3

Near Plano, TX 75074

John

Job Details: 02/09/2022

Installed previously ordered suspension rods. Cycle tested all checks good

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Spanaway, WA 98387

Cameron M.

Job Details: 02/09/2022

"Installed previously ordered machine control, cycle tested unit, all checks good"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11070994990

Near Dallas, TX 75240

Jorge

Job Details: 02/09/2022

Installed previously ordered parts. Unable to test unit.unit was moved to the garage

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8300SW04

Near Dallas, TX 75231

Jorge

Job Details: 02/08/2022

Installed previously ordered control and drain. Cycle tested unit and all checks good to manufacturer's proper functions

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS04

Near Enumclaw, WA 98022

Branden W.

Job Details: 02/08/2022

Installed new upper (right with power supply) ACU board. Cycle tested at 350. All checks good at this time.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW0

Near Mesquite, TX 75150

Jacob P.

Job Details: 02/08/2022

"Installed previously ordered transmission, belt and pulley. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DISHWASHER

Model DO1030XTXS1

Near Rockwall, TX 75087

Jacob P.

Job Details: 02/08/2022

"Installed previously ordered control board and wire harness. Test cycled, all checks ok."

We serviced a

LG DRYER-ELECTRIC

Model DLE4801W

Near Farmers Branch, TX 75234

John

Job Details: 02/08/2022

Customer concern dryer not heating. Found open high limit fuse causing no heat. Replaced high limit fuse. Cycle tested failed vent check (red). Machine functioning as designed. Advised Customer to have vents cleaned before using dryer.; used 1 6931EL3003D ( THERMOSTAT) from stock

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Dallas, TX 75231

Jorge

Job Details: 02/08/2022

Installed previously ordered wash motor. Cycle tested unit and all checks good to manufacturer's proper functions

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.429222

Near Dallas, TX 75214

Jorge

Job Details: 02/08/2022

Installed previously ordered control board. Cycle tested unit and all checks good to manufacturer's proper functions

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EW/A3 04

Near Lakewood, WA 98498

Cameron M.

Job Details: 02/08/2022

"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Tested continuity of element found open element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Advised customer unit is not able to be used until dryer vent duct is cleaned to prevent further issues. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AW/A2 11

Near Lakewood, WA 98498

Cameron M.

Job Details: 02/08/2022

"Customer concern is that washer consistently makes banging noise during spin cycle. Cycle tested unit 10x, found no mechanical issues with washer. Found out of balance condition caused by excessive flex of sub floor. Found excessive flexing of pedestal ,causing unit to go out of balance and cause banging noise during spin cycle."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Lakewood, WA 98499

Cameron M.

Job Details: 02/08/2022

"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap, before use continues; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

GE WALL OVEN

Model JT5000SF3SS

Near Rockwall, TX 75087

Jacob P.

Job Details: 02/08/2022

"Installed previously ordered cooling fan and sensor. Test cycled, all checks ok."

We serviced a

LG WASHER-TOPLOAD

Model WT7200CW

Near Graham, WA 98338

Cameron M.

Job Details: 02/08/2022

"Installed previously ordered main pcb,sub pcb. Cycle tested unit 3x all checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF365BTBGWR/A2

Near Puyallup, WA 98375

Branden W.

Job Details: 02/08/2022

Installed new dispenser assembly. Cycle tested. All checks good. Customer declined to retain part that caused leak.

We serviced a

ROPER DRYER-ELECTRIC

Model RED4516FWO

Near Allen, TX 75002

John

Job Details: 02/08/2022

Customer concern dryer not heating. Found open thermal cutoff causing no heat. Replaced thermal cutoff. Cycle tested all checks good. Vent check failed yellow. Advised Customer to have vents cleaned.; used 1 W10900067 ( CUTOFF-TML) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTWN4250D0WS

Near Dallas, TX 75229

John

Job Details: 02/08/2022

Customer concern washer not spinning water out and leaving suds. Cycle tested unit no issues found. Advised Customer to lessen load size and not to use Dawn Dish Soap in washing machine.

We serviced a

ELECTROLUX WASHER-FRONTLOAD

Model EWFLW65HSS0

Near Puyallup, WA 98374

Branden W.

Job Details: 02/08/2022

Installed new main control board. Cycle tested x20. Unit started cycle everything. All checks good at this time.

We serviced a

GE DISHWASHER

Model GSD4020Z07BB

Near Heath, TX 75032

Jacob P.

Job Details: 02/08/2022

"Installed previously ordered sump assembly. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM3

Near Frisco, TX 75035

John

Job Details: 02/08/2022

Installed previously ordered control board and spray arm. Cycle tested all checks good.

We serviced a

GE DISHWASHER

Model PDWT400P00BB

Near Irving, TX 75063

Jacob P.

Job Details: 02/08/2022

"Customer concern of water line unhooked causing leak under sink. Customer advised that a company came out to install new unit and was unable to uninstall old dishwasher and that he would contact AHS, then a different company came out 2/8/22 to install unit and found water line under sink unhooked and supply valve leaking. Advised customer that we do not do installations and it was another company who came out and left the hoses unhooked and caused leak. Customer found correct company who came to install in contacts and is calling them. Company is Daryl Flood Logistics, 1-682-800-1159."

We serviced a

GE RANGE

Model JS645SL3SS

Near Garland, TX 75041

Jacob P.

Job Details: 02/07/2022

"Installed previously ordered elements, infinite switch and glass top. Test cycled, all checks ok."

We serviced a

OTHER WASHER-TOPLOAD

Model WWX223RBW1

Near Richardson, TX 75081

John

Job Details: 02/07/2022

Customer concern washing machine will not advance through cycles. Found drain pump bearing to be ceased in place as well as timer sticking in multiple positions. Needs new drain pump and timer. AHS to supply parts.; ordrng 1 131208500 (Drain pump) and 1 31237700 (Timer)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF350ANW/AA

Near Garland, TX 75040

John

Job Details: 02/07/2022

Came to install shocks and inlet valve. Was unable to turn of water at home valves in order to change inlet valve or shocks as a result of not be able to move unit far enough away from wall. Advised Customer that a plumber will be needed to fix the issue. ; O-emld tckt

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF331ANW/XAA 02

Near Dallas, TX 75214

Jacob P.

Job Details: 02/07/2022

"Customer concern of unit not washing, making loud noise and 3E error. Found unit has worn rear bearing causing no wash, noise and error code. Needs new rear tub and basket. Rear tub is discontinued, ahs to supply parts. ; ordrng 1 DC97-15328L (Rear tub) and 1 DC97-15478A (Basket)"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Dallas, TX 75229

Jacob P.

Job Details: 02/07/2022

"Customer concern of unit not filling. Test cycled in service mode, unit only filled halfway. Test cycled again, unit filled completely. Checked float switch, checks ok. Test cycle in normal cycle, all checks ok. Unit functioning as designed."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Carrollton, TX 75006

Jacob P.

Job Details: 02/07/2022

"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 WP3387747 ( ELEMENT) from stock"

We serviced a

LG WASHER-TOPLOAD

Model WM2487HWMA

Near Dallas, TX 75252

Jacob P.

Job Details: 02/07/2022

Tech was assigned as a helper;

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Spanaway, WA 98387

Cameron M.

Job Details: 02/07/2022

"Customer concern is that dishwasher leaks water from lower right corner, and lower spray arm melted. Found rinse aid dispenser empty. Also found bottom rack casters broken off, causing rack to not roll properly. Found unit is not mounted, causing unit to lean forward and leak during operation. Also found melted lower spray arm , causing unit to leak during operation. Needs new lower spray arm. Advised customer unit needs to be properly mounted for proper operation. Also advised that unit needs rinse aid for proper drying results. Advised customer parts show out of stock. May take time to receive parts AHS TO SUPPLY ; ordrng 1 5304507158 (spray arm) and 2 5304521179 (WHEEL & BUSHING ASS)s"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB965HW0

Near Lakewood, WA 98499

Cameron M.

Job Details: 02/07/2022

"Installed previously ordered inlet valve, cycle tested unit 3x all checks good."

We serviced a

KENMORE DISHWASHER

Model 66513279K113

Near Graham, WA 98338

Branden W.

Job Details: 02/07/2022

Customer concern is that dishwasher does not run. Found silverware lodged under float causing unit to not fill. Cleared silverware. Cycle tested. Unit operating as designed. Advised customer to make sure nothing gets under float.

We serviced a

GE COOKTOP

Model JB640SF1SS8

Near Prosper, TX 75078

John

Job Details: 02/07/2022

Customer concern front right double burner not working. Found outside ring of double burner not heating. Voltage checks in range. Needs new front right burner. ; ordrng 1 WB30T10133 (Front right burner)

We serviced a

LG WASHER-TOPLOAD

Model WM2487HWMA

Near Dallas, TX 75252

John

Job Details: 02/07/2022

"Installed previously ordered basket, tub seal, and rear tub. Advised Customer that home water valves are are ceased and will not turn off. Cycle tested all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 02/07/2022

"Customer concern is that dishwasher took 5 attempts to start cycle, now unit is not cleaning dishes. Cycle tested unit via service mode found nomechanicalissues. Found debris in catch scenes and upper and lower spray arms. Cleared all debris. Cycle tested unit 10x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists. Also Advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Buckley, WA 98321

Cameron M.

Job Details: 02/07/2022

"Customer concern is that dishwasher was producing er on display, now unit completely unresponsive. Checked power supply to unit, good 120v. Found main board not sending voltage to user interface, causing unit to not power and start cycle. Needs new main board and user interface. Follow up visit scheduled for 2/14 8-12; ordrng 1 5304520582 (BOARD) and 1 5304517587 (SWITCH ASSEMBLY)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB4315LFC3

Near Enumclaw, WA 98022

Cameron M.

Job Details: 02/07/2022

"Customer concern is that dishwasher produces error on display and blinking lights, Customer closes door and unit runs drain pump constantly. Found corroded and shorted power connections to main board, causing unit to produce flashing er/er (switch failure)on display. Also found lower spray arm separating, causing poor wash quality . Also found stripped drain pump, causing slow drain condition. Needs new user interface,main board , drain pump and lower spray arm advised customer parts show NLA may take time to get parts. AHS TO SUPPLY advised customer power in off to unit, as it is a fire hazard. ; ordrng 1 154639208 (console panel) and 1 154757002 (board) and 1 154580301 (pump drain) and 1 154608102 (spray arm,grey,lwr)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Puyallup, WA 98372

Branden W.

Job Details: 02/07/2022

Customer concern is that dishwasher makes noise when washing. Found wash pump bearing failing causing noise. Needs new pump and sump assembly. ; ordrng 1 WPW10591570 (pump&motor)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW4

Near Tacoma, WA 98409

Branden W.

Job Details: 02/07/2022

Customer concern is that washer will not change cycle or start. Found failed lid lock causing unit to not see lid as being closed and unit to not operate. Replaced lid lock. Cycle tested. All checks good. ; used 1 W10810403 (LID LOCK ASSY) from stock

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8500DC4

Near Tacoma, WA 98498

Branden W.

Job Details: 02/07/2022

Customer concern is that dryer does not heat. Found only 120v to dryer. L1 to neutral has 0 voltage. Reset breaker. Same issue. Advised an electrician is needed to restore 240v to dryer.

We serviced a

GE DISHWASHER

Model GDT695SGJ0BB

Near Garland, TX 75040

Jacob P.

Job Details: 02/07/2022

Unable to test due to dead drain pump; O-emld tckt

We serviced a

KENMORE WASHER-TOPLOAD

Model N/A

Near Mesquite, TX 75149

Jorge

Job Details: 02/07/2022

Customer concern washer not spinning. Found lid off track. Causing lid not to engage lid switch. Reinstalled lid and unit checked out good to manufacturer's proper functions. No visual model and serial number on unit

We serviced a

GE DRYER-ELECTRIC

Model GTD33EASK0WW

Near Forney, TX 75126

Jorge

Job Details: 02/07/2022

Installed previously ordered parts and all checks good to manufacturer's proper functions

We serviced a

GE DRYER-ELECTRIC

Model DBXR300EG0WS

Near Garland, TX 75043

Jorge

Job Details: 02/07/2022

Installed previously ordered parts. Tested unit and all checks good to manufacturer's proper functions

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45N5300V/A3

Near Dallas, TX 75206

Jorge

Job Details: 02/07/2022

"Customer concern unit not coming on. Found unit's cord had a loose connection causing dryer not to have power. Reinstalled cord and readjusted terminals on cord. Cycle tested , and all checks good to manufacturer's proper functions"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW6620HC0

Near Tacoma, WA 98404

Branden W.

Job Details: 02/07/2022

Installed new door boot. Cycle tested. All checks good. Left failed part with customer as it caused a water leak.

We serviced a

WHIRLPOOL WALL OVEN

Model IBD350DS01

Near Dallas, TX 75248

John

Job Details: 02/07/2022

Installed previously ordered thermal fuse. Cycle tested all checks good.

We serviced a

KENMORE LAUNDRY CENTER

Model 41761723510

Near Spanaway, WA 98387

Branden W.

Job Details: 02/07/2022

Customer concern is that washer bangs around in spin cycle. Suspension rods all have good spring rates. Found no mechanical issues. Cycle tested with a load through rinse and spin. No issues present at this time. Advised to monitor load type and size.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8300SW2

Near Sachse, TX 75048

Jacob P.

Job Details: 02/07/2022

"Customer concern of unit not starting. Found broken motor pulley causing belt to fall off. Also found worn and cracked belt. Needs new motor pulley and belt. Motor pulley is out of stock, ahs to supply parts. ; ordrng 1 W10837625 (Motor pulley) and 1 661570V (Belt)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW0

Near Dallas, TX 75235

Jorge

Job Details: 02/07/2022

Customer concern unit not working. Found error code F0E3 (THE LOAD IS TOO LARGE) causing unit to stay in the drain cycle. Recalibrated unit and advised Customer not to overload the washer .an overload will cause unit not to function properly. After servicing unit .all checks good.

We serviced a

GE DISHWASHER

Model GSD5940F00SS

Near Dallas, TX 75204

Jorge

Job Details: 02/07/2022

Customer concern that unit is not draining all the water. Found drain hose clogged. Cleaned out hose and unit checked out good to manufacturer's proper functions

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS6

Near Dallas, TX 75214

Jorge

Job Details: 02/07/2022

Installed previously ordered sump and pump assy. Cycle tested. All checks good to manufacturer's proper functions

We serviced a

MAYTAG RANGE

Model MET8720DE03

Near University Place, WA 98466

Cejay

Job Details: 02/04/2022

Installed previously ordered control board and temperature probes. Cycle tested unit all checks good

We serviced a

KENMORE DISHWASHER

Model 665.12093K210

Near Puyallup, WA 98374

Cameron M.

Job Details: 02/04/2022

"Customer concern is that dishwasher does not dry dishes. Tested water temperatures into unit, 108 degrees. Found open heating element, causing unit to not heat and dry dishes properly. Needs new heating element. ADVISED customer on low water temperatures. customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. visit scheduled for 2/18 1-5 ; ordrng 1 W10518394 (heater)"

We serviced a

LG WASHER-FRONTLOAD

Model WM3670HWA

Near Tacoma, WA 98404

Cameron M.

Job Details: 02/04/2022

"Customer concern is that washer does not drain and spin. Found Signs of over suds conditions. Found stripped out drain pump, causing unit to not drain and spin. Needs new drain pump. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance Follow up visit scheduled for 2-15 8-12; ordrng 1 4681EA2001T (PUMP,DRAIN)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MTW5770TQ0

Near Tacoma, WA 98409

Cameron M.

Job Details: 02/04/2022

"Installed previously ordered gearcase, coupling,clutch. Cycle tested unit 10x, all checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11027092602

Near Tacoma, WA 98446

Cejay

Job Details: 02/04/2022

Installed previously ordered main control board. Cycle tested uni5 all checks good.

We serviced a

GE DISHWASHER

Model GSD4060D35SS

Near Puyallup, WA 98375

Cejay

Job Details: 02/04/2022

"Installed previously ordered pump assembly. Unit still not draining needs sump inlet, collection chamber and filter ball. Follow up scheduled for 02/10 1-5pm; ordrng 1 WD18X10049 (sump inlet) and 1 WD12X22352 (chamber collection) and 1 WD12X10408 (filter ball)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near University Place, WA 98466

Cameron M.

Job Details: 02/04/2022

"Customer concern is that dishwasher top rack fell, and does not allow customer to close the door fully. Found broken adjusters, causing top rack to fall down. Also found slide stops missing, causing rack to completely detach from slide rail. Cycle tested unit, found no mechanical defects within internal wash components. Needs new adjuster kit and stop. Follow up visit scheduled for 2/11 8-12; ordrng 1 W10712395 (adjuster) and 2 WP8565925 (stop)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bonney Lake, WA 98391

Cejay

Job Details: 02/04/2022

"Customer concern is that dishwasher steam is escaping dishwasher and causing rust and mold. Ran diagnostics cycle. No errors found. Needs new front panel, door seal, vent assembly and console seal. Requires Auth. ; ordrng 1 W11174870 (panel) and 1 W11498831 (GASKET DOOR) and 1 W11213719 (seal) and 1 WPW10469574 (vent asm)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF520ABW/XAA 05

Near Lake Tapps, WA 98391

Cejay

Job Details: 02/04/2022

Customer concern is that washer is not draining. Found seized drain pump causing washer not to drain. Needs new drain pump. Advised customer parts show out of stock and may take time to recive.; ordrng 1 DC31-00054D (MOTOR AC PUMP)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near Steilacoom, WA 98388

Cameron M.

Job Details: 02/04/2022

"Customer concern is that dryer run continuously, even when unit is powered down and unit not heating. . Preformed airflow test failed (yellow).found vent hose crushed and torn, resecured vent hose. Re-preformed airflow test, failed (yellow). Found stuck relay on main pcb ,causing unit to run continuously when not powered on until door opened. Preformed temperature checks, in range. Needs new main pcb. Advised customer part shows out of stock, may take time to receive part. Advised customer dryer vent duct needs to be cleaned to allow sufficient airflow. ; ordrng 1 DC92-01729X (ASSY PCB MAIN)"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US/AA 02

Near Graham, WA 98338

Cameron M.

Job Details: 02/03/2022

"Customer concern is that dishwasher does not power and start cycle. Model and serial tag damaged serial number unreliable. Found negative wire for main power supply corroded and shorted, causing unit to not power and start cycle. Restored power connections ,cycle tested unit unit 5x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."

We serviced a

KENMORE DISHWASHER

Model 66513593K600

Near Puyallup, WA 98373

Branden W.

Job Details: 02/03/2022

Customer concern is that dishwasher does not operate. Found open thermal fuse on main board causing unit to not operate. Replaced fuse. Cycle tested. All checks good. ; used 1 675813 (THERMAL FUSE) from stock

We serviced a

ELECTROLUX WASHER-FRONTLOAD

Model EFLS527UTT0

Near Lake Tapps, WA 98391

Branden W.

Job Details: 02/03/2022

This work order for helper to remove dryer to perform washer repair. Billing only.

We serviced a

ELECTROLUX WASHER-FRONTLOAD

Model EFLS527UTT0

Near Lake Tapps, WA 98391

Branden W.

Job Details: 02/03/2022

Installed new door boot and cleaned drain pump filter. Cycle tested. All checks good.

We serviced a

KENMORE RANGE

Model 790.4678391

Near Tacoma, WA 98404

Cameron M.

Job Details: 02/03/2022

"Installed previously ordered clock/timer , temp sensor. Cycle tested unit. All checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV365ETBGWR/A3

Near Puyallup, WA 98375

Branden W.

Job Details: 02/03/2022

"Customer concern is that dryer made screeching noise then stopped. Found motor hold down clip came off causing motor to shift causing issues. Also found worn idler pulley and rear right roller causing noise. Replaced idler and roller, reinstalled motor clip and vacuumed inside of dryer. Dryer operating properly. Performed airflow test, test failed (red). Advised to have dryer duct cleaned ASAP. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11027831600

Near Bonney Lake, WA 98391

Branden W.

Job Details: 02/03/2022

Customer concern is that washer does not drain or wash. Found clogged drain pump causing motor to bind and unit to not wash or drain. Replaced pump. Cycle tested. All checks good. ; used 1 WP3363394 (PUMP-WATER) from stock

We serviced a

GE COOKTOP

Model n/a

Near Gig Harbor, WA 98335

Cejay

Job Details: 02/03/2022

This work order is not needed. No work done

We serviced a

KENMORE DRYER-ELECTRIC

Model 11064832400

Near Gig Harbor, WA 98335

Cejay

Job Details: 02/03/2022

"Customer concern is cycle signal knob is broken. Found cracked knob, knob is still functional. Preformed airflow test. Pass (green). Cycle tested unit all checks good. Advised customer cosmetic damage is not covered by warrenty requires Auth. Shs ships directly to customer.; ordrng 1 WP8575014 (knob)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Tacoma, WA 98404

Cejay

Job Details: 02/03/2022

"Customer concern is that dishwasher is not rising/ dispensing soap properly. Inspected spray arms and cleaned filter screens. 120? water temperature to the unit. Advised customer to switch to high quality detergent, also Advised customer to run a washer clean cycle as per manufacturer specifications."

We serviced a

ROPER DRYER-ELECTRIC

Model REX4625EW1

Near Dallas, TX 75227

Jorge

Job Details: 02/02/2022

Customer concern that dryer won't work. Found open thermal-fuse. Replaced and unit checked out good to manufacturer's proper functions. ; used 1 Wp3392519 (Fuse-thrml) from stock

We serviced a

ROPER DRYER-ELECTRIC

Model RED4516FW0

Near Dallas, TX 75211

Jorge

Job Details: 02/02/2022

Customer concern unit not working. Found broken timer. Need to replace timer for proper functions ; ordrng 1 W10857612 (Timer)

We serviced a

KENMORE DRYER-ELECTRIC

Model 11087087601

Near Forney, TX 75126

Jorge

Job Details: 02/02/2022

"Customer concern unit making noise. Found broken idler pulley and worn out belt. Replaced belt and pulley. Cycle tested and all checks good to manufacturer's proper functions ; used 1 W10837240 (Idler pulley), and 1 3387610 (Belt) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN1WW

Near Dallas, TX 75227

Jorge

Job Details: 02/02/2022

Customer concern that washer leaking water. Found clogged drain in the Customer's home. Washer checked out good to manufacturer's proper functions

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVY1

Near Dallas, TX 75206

Jorge

Job Details: 02/02/2022

Installed previously ordered parts. Tested unit and all checks good to manufacturer's proper functions

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model GEW9200LW1

Near Dallas, TX 75205

Jorge

Job Details: 02/02/2022

Customer concern that dryer is not heating. Found open thermal cut-off. Replaced thermal cut-off tested ventilation all checks good to manufacturer's proper functions ; used 1 279769 (THERMAL CUTOFF) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTWN2800D2WW

Near Plano, TX 75093

Patrick

Job Details: 02/02/2022

"Replaced motor, tested unit. All checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS2

Near Lewisville, TX 75067

Patrick

Job Details: 02/02/2022

"Customer concern, unit will not turn on at all. Found damaged wiring harness and failed vent. Found fuse bypassed. Unit unsafe to use or repair. Called ahs unit being condemned, auth 80cdai; ordrng 1 WPW10469575 (Vent assy) and 1 W10330845 (Main harness) and 1 WPW10380685 (Control)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6400SW3

Near Carrollton, TX 75007

Patrick

Job Details: 02/02/2022

"Replaced shocks. Noticed basket wobbling on drive shaft. Both basket and dice shaft damaged causing tub seal to leak through motor assy under load. Must replace basket, bearing kit, rotor and stator. ; ordrng 1 W10296143 (Basket) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 W10193886 (Tub), states that autho needed"

We serviced a

GE OTHER

Model PSS26SGRCSS

Near Rockwall, TX 75087

Patrick

Job Details: 02/02/2022

"Customer concern, slow water, no ice. Found ice maker inop. Flow normal. Must replace im. ; ordrng 1 WR30X30972 (Ice maker)"

We serviced a

GE WALL OVEN

Model JT980SOK1SS

Near Heath, TX 75032

Patrick

Job Details: 02/02/2022

"Customer concern, start button intermittent operation. Operating properly on arrival. No saved error codes. Reset all connections at boards. No fault found at this time. Most replacement parts listed as NLA OR SPECIAL BACKORDER. ALL CHECKS GOOD AT THIS TIME"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF363BTBEUF/A2

Near Mesquite, TX 75150

Patrick

Job Details: 02/02/2022

"Customer concern, unit not filling with water. Ran quick wash. Good fill, good agitate. Hot/cold feed lines good. Unit heavy suds, advise less soap per load. Good drain, good spin. Ran quick wash twice more. All checks good. No fault found at this time."

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Spanaway, WA 98387

Cejay

Job Details: 02/02/2022

Customer concern is that all the dishwasher lights come on but does not starting. Found faulty controll board causing dishwasher to recognize door as open. Needs new controll board. Follow up scheduled for 02/09 8-12pm; ordrng 1 WD21X24901 (MACHINE CONTROL)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11025864400

Near Ruston, WA 98407

Cejay

Job Details: 02/02/2022

"Installed previously ordered motor from sears. Cycle tested unit, all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Tacoma, WA 98444

Cejay

Job Details: 02/02/2022

Installed previously ordered drain pump. Cycle tested unit all checks good.