We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW3
Near Plano, TX 75093
John
Job Details: 09/07/2022
"Customer concern is washer is not agitating slowly. Found no fault codes stored. Entered cycle test mode, unit completes test cycle. Checked belt and pully, checks good. Re calibrated unit and advised Customer on proper load size and operation. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model GDP615HSM0SS
Near DuPont, WA 98327
Cameron M.
Job Details: 09/07/2022
"Customer concern is that dishwasher does not power and start cycle. Customer advised they would reset unit by tripping breaker. Found shorted main board, causing unit to not power and start cycle. Needs new main board. Advised customer unable to fully test unit due to board defect customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Allen, TX 75013
John
Job Details: 09/07/2022
Customer concern is washer will not stop filling once cycle is started. Found inlet valves worn and unable to close against service water pressure. Needs new inlet valves. Follow up scheduled for 9/13 8am-12pm; ordrng 1 W10599356 (water inlet valve)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M8650AV/A4
Near Plano, TX 75025
John
Job Details: 09/07/2022
Customer concern is washer filling with water constantly after unit is started. Found inlet valves worn and not closing properly. Also found that neither service valve is able to be closed. Advised customer that a plumber will be needed to change service valves before repair can be completed. Customer advised that she will contact RPS once valves are replaced. Needs new inlet valves.; ordrng 1 DC97-15459G (Inlet valve assy)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/07/2022
"Installed previously ordered diverter assembly and wash pump kit. Cycle tested unit, found defect in diverter, needs new diverter ; ordrng 1 WD19X25278 (DIVERTER)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Bonney Lake, WA 98391
Cejay
Job Details: 09/07/2022
"Customer concern is that washer is consistently off balance and is loud. Pulled error codes via service mode F0E5. Cleared. Code. No excessive tub play, mechanical check of suspension rods good. Verified washer is level.Preformed diagnostics cycle good. Cycle tested washer with a load no OOB errors. Could not replicate customer noise concern. Advised customer on proper loading practices. All checks good."
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near Puyallup, WA 98374
Cejay
Job Details: 09/07/2022
"Installed previously ordered washplate, bolt and cap. Verified functionality of agitation all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031633611
Near Eatonville, WA 98328
Cejay
Job Details: 09/07/2022
"Customer concern is that washer shows drain error. And failed to drain during cycle.Pulled error codes via service mode F8E6,F9E1,F0E3,F0E2, cleared error codes. Manually filled and drained washer via service mode no issues. Cycle tested washer with a load no issues cold not replicate error at time of service all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Eatonville, WA 98328
Cejay
Job Details: 09/07/2022
"Customer concern is that dishwasher had poor wash performance and is now not adding water. Checked drain screen and spray arms. Cleaned and removed debris. Cycle tested dishwasher. Unit filled with water but failed to operate washer pump. Pulled error codes via service mode 7.1 heater fault. Found open element, verified 120v to wash pump but no operation. Needs new element and wash pump. Follow up scheduled for 09/15 8-12pm; ordrng 1 W10518394 (heater) and 1 W10837026 (pump&motor)"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED60LT3
Near Puyallup, WA 98373
Cameron M.
Job Details: 09/07/2022
"Installed previously ordered rollers and idler pulley. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Collected payment via card Payment."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Garland, TX 75043
Patrick
Job Details: 09/07/2022
"Customer concern, fz compartment freezing around door seal. Confirmed. Advise install seal kit per svc pointer and fz door gasket. Customer decline estimate at this time."
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6600HBB
Near Mesquite, TX 75149
Patrick
Job Details: 09/07/2022
"Customer concern, good to pause after 15 min. Fill error, drain error. Found fully clogged drain trap. Cleared. Tested unit. All checks good."
We serviced a
LG OTHER
Model LMV2031BD/00
Near Garland, TX 75044
Patrick
Job Details: 09/06/2022
"Customer concern, unit not heating. Confirmed. Found hv fuse open. Jumped fuse and retested. Janeiro made horrible buzzing sound. No heat. Must replace fuse and magnetron. Customer decline 337 estimate."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11049972602
Near Allen, TX 75013
Patrick
Job Details: 09/06/2022
"Customer concern, unit making knocking noise during spin. Found drain tube banging"
We serviced a
KITCHENAID OTHER
Model KUIS18PNZB0
Near Plano, TX 75023
Patrick
Job Details: 09/06/2022
"Customer concern, unit powering off within seconds of plugging in. Confirmed. Found faulty drain pump. Bypassed drain pump and retested. Unit successfully harvested. Must replace drain pump. Customer ok'd $890.10 estimate. Return scheduled (tentatively) for Fri from 1-5; ordrng 1 W10825875 (Drain pump)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092375800
Near Federal Way, WA 98023
Cejay
Job Details: 09/06/2022
Customer concern is that washer agitator is stripped. Found wornd dog agates causing agitator not to function properly also found washer lid bumper broken off and not staying installed causing noise during operation. Needs new agitator dogs and lid bumper. Follow up scheduled for 09/14 8-12pm; ordrng 1 WP9724509 (lid bumper) and 4 80040 (agitator dogs)s
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092274100
Near Gig Harbor, WA 98335
Cejay
Job Details: 09/06/2022
"Customer concern is that washer is leaking from underneath. Leak coming from tub seal onto basket drive tube , clutch and gearcase causing rust. Needs new tub seal, basket drive, clutch, gearcase and motor coupling. SHS to supply. SHS ships DTC. ; ordrng 1 W10814296 (gasket) and 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285785 (clutch) and 1 285753A (coupling,motor)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 01
Near Gig Harbor, WA 98332
Cejay
Job Details: 09/06/2022
"Customer concern is that washer leaves water in soap dispenser, shows error code and stops mid cycle and is making a humming noise intermittently during operation. Pulled error codes via service mode. 4E. Found clogged jets in soap dispenser assembly also found clogged cold water inlet screen causing 4E error. Cleaned and cleared dispenser jets and inlet screens. Cycle tested washer. Could not replicate noise during operation. Possibly caused by bl9cked inlet valve. All checks good."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072310
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/06/2022
"Installed previously ordered door boot, cycle tested unit. All checks good"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ4WS
Near Plano, TX 75023
John
Job Details: 09/06/2022
Customer concern is washer making bummping noise while running. Found wash nut had backed off causing tub to flop around during use. Tried to tighten wash nut but threads below are mangled so that wash nut cannot seat. Needs new bearing assy.; ordrng 1 WH03X33731 (Bearing assy.) and 1 WH02X10364 (washer hub) and 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and 1 WH01X24180 (drive belt)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Lewisville, TX 75057
John
Job Details: 09/06/2022
Installed new suspension rods. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/06/2022
"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain, cleared debris from airgap. Cycle tested unit Found no mechanical defects at time of service."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/06/2022
"Customer concern is that dishwasher door does not close and start cycle. Found broken console, allowing water intrusion into ui. Also found broken door catch causing door to not close and remain engaged to start cycle. Needs new latch ,catch, and user interface. Advised customer due to inability to cycle test unit, after repair further issues could be present. ; ordrng 1 AGM74051507 (PARTS ASSEMBLY) and 1 4026DD3001A (LOCKER,LOCK)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021652020
Near Tacoma, WA 98405
Cejay
Job Details: 09/06/2022
Installed previously ordered valve with thermistor. Cycle tested washer all checks good
We serviced a
SAMSUNG WALL OVEN
Model NQ70M7770DS/AA
Near Richardson, TX 75081
Patrick
Job Details: 09/06/2022
Replaced cooling fan. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Mesquite, TX 75149
Patrick
Job Details: 09/06/2022
"Customer concern, no water to unit. Leaking during use. Unit loaded on arrival. Ran normal cycle max fill. All checks good. Found drain goes through open hole in wall to exterior main drain. Connection detached. Reattached. Tested unit. All checks good. Recommend drain connection be addressed by licensed plumber."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.40021900
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/06/2022
"Installed previously ordered door bellows, cycle tested unit. All checks good. Left failed part with customer as it caused a water leak."
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWS5
Near University Place, WA 98466
Cejay
Job Details: 09/06/2022
Installed previously ordered heater element. Preformed diagnostics cycle to verify repair. Dishwasher is operating as designed all checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD72GBSN0WS
Near Heath, TX 75032
Patrick
Job Details: 09/06/2022
"Customer concern no heat after move. Dents on both washer and dryer. Gas dryer, no gas outlet. Must replace dryer or install gas fitting."
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Irving, TX 75063
John
Job Details: 09/06/2022
"Installed new drain pump, wash motor, and fuse. While testing unit, as soon as wash motor is engaged, smoke comes from rear of wash motor and control board fuse opens.Contacted AHS for replacement.Auth 213CDFI"
We serviced a
GE DISHWASHER
Model DDT595SGJ5BB
Near Graham, WA 98338
Cameron M.
Job Details: 09/06/2022
"Customer concern is that dishwasher does not wash dishes properly on upper third rack. Cycle tested unit 3x, found no mechanical defects at time of service. Checked for stored error codes via newfi device, none found. Advised customer on proper loading practices. Also advised customer on regular cleaning intervals. Also advised customer on using high quality detergent."
We serviced a
GE COOKTOP
Model JGP5536SL1SS
Near Richardson, TX 75081
John
Job Details: 09/06/2022
Cuatomer concern is center small burner lighting intermittently. Found igniter physically broken in half. Needs new igniter and spring.; ordrng 1 WB09T10010 (spring) and 1 WB13X27058 (igniter)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Plano, TX 75023
John
Job Details: 09/02/2022
Installed new control panel and main board. Found while testing unit that cold water service valve is leaking from top of stem. Advised Customer that valve will need to be changed in order to avoid water damage. Left cold water service valve closed. All other checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Forney, TX 75126
Patrick
Job Details: 09/02/2022
"Replaced control, tested unit. All checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Puyallup, WA 98375
Cejay
Job Details: 09/02/2022
Installed previously ordered drain pump. Cycle tested unit to check for leaks and verify repair. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW485ASJ1WS
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 09/02/2022
"Customer concern is that washer intermittently does not drain and spin. Found break in wire harness, causing unit to not drain and spin. Needs new harness. Advised customer part shows out of stock, may take time to get part. FAH TO SUPPLY requires auth ; ordrng 1 WH19X24356 (WH19X24356)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED70HEBW0
Near Mesquite, TX 75150
Patrick
Job Details: 09/02/2022
"Customer concern, door hinge broken. Confirmed. Customer ok'd estimate of 267.36. Replaced door hinge."
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 09/02/2022
"Arrived to install previously ordered sump manifold, washpump and diverter. Found sump manifold does not have seal need to or seal. Return visit scheduled 9/9 10-2.; ordrng 1 WD08X22758 (GASKET - SUMP MANIFOLD)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW3
Near Orting, WA 98360
Cejay
Job Details: 09/02/2022
Customer concern is she had a company out to clean vents and dryer still shows check vent error. Preformed airflow test failed (yellow) Preformed airflow test with dryer vent disconnected pass. Advised customer on excessive vent hose length. No mechanical problems with dryer all checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11087571601
Near Edgewood, WA 98371
Cejay
Job Details: 09/02/2022
Customer concern is that dryer is making a squealing noise during operation. Found seized idle pully causing noise during operation. Needs new idler pully. Installed new idler pully. Clean and lubricated rear support wheels. Cycle tested unit all checks good.; used 1 W10837240 (BRACKET) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ2WS
Near Tacoma, WA 98404
Cejay
Job Details: 09/02/2022
Customer concern is that washer did not fill with water. Tested hot and cold vales via newfi. Verified operation of pressure sensor. Preformed pressure sensor test pass. No mechanical problems found at time of service All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Frisco, TX 75033
John
Job Details: 09/02/2022
"Customer concern is DW won't start, fills with water then drains. Ran diagnostic cycle and found diverter spinning continuously and not finding home. Needs new sump assy.; ordrng 1 W11085683 (pump&motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB8859AWS3
Near Fife, WA 98424
Cejay
Job Details: 09/02/2022
Customer concern is that dishwasher does not power on. 120v to dishwasher. Found open thermal fuse causing dishwasher not to operate. Needs new thermal fuse. Follow up scheduled for 09/08 8-12pm; used 1 W10258275 (BI-METAL THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6600SW0
Near Tacoma, WA 98405
Cejay
Job Details: 09/02/2022
Customer concern is that washer will run shortly and then will show error F50. Motor and rps resistance checks good. Found faulty main control board. Needs new control board. AHS to supply. Advised customer parts show out of stock and may take time to recive.; ordrng 1 WPW10189966 (Main control)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5840TW0
Near Tacoma, WA 98465
Cejay
Job Details: 09/02/2022
"Customer concern is that washer is not spinning clothes out all the way. Found motor had fallen causing motor not to engage transmission. Motor retainers bent and not unable to properly hold up motor. Needs new motor retainers. Requires Auth.; ordrng 2 WPW10086010 (retainer)s, states that autho needed"
We serviced a
LG WASHER-TOPLOAD
Model WT5101HW
Near Mesquite, TX 75181
Patrick
Job Details: 09/02/2022
Replaced drain hose. Tested unit. All checks good.
We serviced a
GE RANGE
Model CGS980SEM2SS
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 09/02/2022
"Customer concern is that range produces gas smell during operation, and burners are uneven. And Oven temps off. Found build-up on burner bodies, caused by spillover. Cleaned burner bodies and offices. Cycle tested all checks good. Preformed temperature checks of oven in range. Advised customer on importance of adequate venting while cooking to reduce health risks,and smell. Advised customer to monitor and call if issue persists. Collected trip fee via card Payment."
We serviced a
GE REFRIGERATOR
Model TBX23ZGB
Near Garland, TX 75044
Patrick
Job Details: 09/02/2022
Replaced defrost timer. Tested unit. All checks good.
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Lewisville, TX 75067
John
Job Details: 09/02/2022
Customer concern is cooktop not lighting properly. Found front right burner still trying to light until knob is turned to medium setting. Also found center and front left burner continuously seen signal to all burners no matter where the selector knob is positioned. Needs new ignitor harness and new ignitors to fix issue.; ordrng 1 WB18X23942 (range ignition spark) and 4 WB13T10077 (igniter)s
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near Coppell, TX 75019
John
Job Details: 09/02/2022
Customer concern is DW consol panel loose causing start button to remain depressed. Confirmed consol panel broken and needs to be replaced. Follow up scheduled for 8/12 8-12; ordrng 1 WD34X22265 (console cvr graphic)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Frisco, TX 75035
John
Job Details: 09/01/2022
Customer concern is washer makes high pitch noise while filling and then unit gets very loud in the spin cycle. Found inlet valve not opening all the way causing high pitch noise. Also found gear case worn and leaking oil causing noise while spinning. Needs new gear case and inlet valve. Follow up scheduled for 9/13 8-12.; ordrng 1 W11393685 (Gearcase) and 1 W11032711 (washer) and 1 W10909670 (nut-spaner) and 1 W11165546 (valve)
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Plano, TX 75025
Patrick
Job Details: 09/01/2022
"Customer concern, poor wash results. Found middle spray detached from upper rack, mounting clip broken. Must replace. ; ordrng 1 WD21X20309 (Conduit MID BLASTER ASM)"
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV
Near Puyallup, WA 98374
Cejay
Job Details: 09/01/2022
Installed previously ordered panel assembly and main PCB assembly. Tested power and start button multiple times no issues. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/01/2022
Customer concern is that washer makes squealing noise during spin cycle. Found failed tub bearing causing noise during spin cycle. Needs new rear tub asm and basket asm. Advised customer parts show NLA. May take time to receive parts. AHS TO SUPPLY. Requires auth. ; ordrng 1 3045ER0021K (BASKET) and 1 3045ER0023A (TUB OUTER)
We serviced a
GE COOKTOP
Model PGP953SET5SS
Near Frisco, TX 75034
Patrick
Job Details: 09/01/2022
Replaced spark sw harness. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Irving, TX 75063
Patrick
Job Details: 09/01/2022
"Found drain pump leaking at sump connect. Relocated clamp, tested unit, found additional leak at lh door seal. all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5600AP/A2 01
Near Frisco, TX 75034
John
Job Details: 09/01/2022
Customer concern unit is not draining happens intermittently tested drain pump on spin and drain cycle Check coin catch. Stress tested drain pump and pump fails. Needs new drain pump.; ordrng 1 DC31-00178A (Drain pump motor)
We serviced a
GE DISHWASHER
Model DDT575SSF2SS
Near Plano, TX 75093
John
Job Details: 09/01/2022
Came to install new bezel assy. Found mounting clips broken off of bezel out of the box. Will need new bezel.; ordrng 1 WD34X20146 (bezel & cvr console)
We serviced a
MAYTAG DISHWASHER
Model MDBH950AWW
Near Irving, TX 75063
John
Job Details: 09/01/2022
"Customer concern is DW not cleaning properly. Ran full diagnostic cycle, no issues found. Unit is functioning as designed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/01/2022
Installed previously ordered parts. Cycle tested unit. All checks good
We serviced a
LG DRYER-ELECTRIC
Model DLE2516W
Near Puyallup, WA 98371
Cameron M.
Job Details: 09/01/2022
"Customer concern is that dryer makes noise during operation and multiple cycles to dry clothes. Preformed airflow test, passed (green). Found debris in blower wheel, causing unit to make noise during operation. Cleared debris, cycle tested unit 3x. All checks good. Advised customer on proper loading practices."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.69822801
Near Orting, WA 98360
Cameron M.
Job Details: 09/01/2022
"Installed previously ordered timer, cycle tested unit. All checks good. Collected payment via check payment. Customer declined to retain old part."
We serviced a
KENMORE DISHWASHER
Model 665.13849K601
Near Lewisville, TX 75067
John
Job Details: 09/01/2022
Customer concern is DW not comming on. When I opened machine a group of Roaches scattered to beneath the sump assy so I closed unit and left. Damage caused by bug infestation and is not covered by warranty.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Carrollton, TX 75010
John
Job Details: 09/01/2022
Customer concern is washer cycle select knob unable to select cycle. Unit changes cycle without knob being turned. Unit also unable to connect to NuFi devise. Needs new control board. Follow up scheduled for 9/8 8-12; ordrng 1 WH22X32357 (Control board)
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SSN0WW
Near Dallas, TX 75231
Patrick
Job Details: 09/01/2022
"Customer concern, unit was making strange noise during rinse. Unable to replicate noise. Ran rinse and spin with floor mats. Excessive sudsing, good spin, no noise. Several of our balance error codes. Levels unit. Updated firmware. Ran self clean cycle. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028102310
Near Tacoma, WA 98404
Cejay
Job Details: 09/01/2022
Installed previously ordered bearing kit and suspension rods. Cycle tested washer all checks good.
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Orting, WA 98360
Cameron M.
Job Details: 09/01/2022
"Customer concern is that dishwasher does not see door is closed. Found failed main control not sending and receiving voltage to door switch, causing unit to not start cycle. Needs new main control. Follow up visit scheduled for 9/8 1-5; ordrng 1 WD21X24901 (MAIN CONTROL)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fox Island, WA 98333
Cejay
Job Details: 09/01/2022
Installed previously ordered main control board. Cycle tested unit normal cycle all checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3360HVCA
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/01/2022
"Customer concern is that washer does not drain, produces not draining error. Cycle tested unit. found seized drain pump, causing unit to not drain. Needs new drain pump. Installed new drain pump, cycle tested unit. All checks good. Customer declined to retain old part. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Rowlett, TX 75089
Patrick
Job Details: 08/31/2022
"Customer concern, no heat. Confirmed. Found open element, replaced from truck stock. Tested unit. All checks good. Air test yellow. Auth 3tw499"
We serviced a
GE REFRIGERATOR
Model TBX23ZGB
Near Garland, TX 75044
Patrick
Job Details: 08/31/2022
"Customer concern, ff section not cooling. Found frosted over evap. Defrost timer seized, will not not manual turn. Must replace. Customer okd 387.58 estimate. R/s for Fri 8-2 at 8-12; ordrng 1 WR9X502 (Defrost timer kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Frisco, TX 75034
John
Job Details: 08/31/2022
Removed old sump assy. And found burnt plug and buckled floor board from leak. Customer requested that we wait to complete repair so they could get an electrician to fix plug and contact NFM about their floor damage. Also part ordered was correct part number but not correct part. Will need to be re orderer.; ordrng 1 W10861526 (pump&motor)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Lewisville, TX 75057
John
Job Details: 08/31/2022
Customer concern is washer not completing cycle and banging around. Found suspension rods worn and very bouncy causing unit to not complete spin cycle. Needs new suspension rods. Follow up scheduled for 9/6 8-12; ordrng 1 W11130362 (suspension)
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Plano, TX 75024
John
Job Details: 08/31/2022
Customer concern is DW not starting. Found all lights working on UI but no buttons responding. Using nufi found active F code for stuck button. Cycle tested unit using NuFi all checks good. Needs new UI. Follow up scheduled for 9/8 8-12.; ordrng 1 WD21X23462 (kit svc ui top logic)
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ5WS
Near Plano, TX 75023
John
Job Details: 08/31/2022
Customer concern is washer leaking. Found stand pipe clogged and filling with water when unit drains and over flowing. Advised Customer that a plumber will be needed to resolve issue.
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Enumclaw, WA 98022
Cejay
Job Details: 08/30/2022
Customer concern is that washer is leaking from underneath. Found hole in door seal causing leak. Needs new door seal. Unable to further test due to hole in seal. Follow up scheduled for 09/07 1-5pm; ordrng 1 W11314648 (bellow)
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Irving, TX 75063
Patrick
Job Details: 08/30/2022
"Replaced fuse and drain pump. Tested unit, good fill, blew fuse as soon as wash motor energized. Must replace wash motor and fuse. ; ordrng 1 WD26X23258 (Wash pump kit) and 1 WD19X24829 (Drain pump kit) and 1 WD21X25696 (Control fuse)"
We serviced a
ROPER DRYER-ELECTRIC
Model REX6634PQ0
Near Tacoma, WA 98405
Cejay
Job Details: 08/30/2022
"Customer concern is that dryer timer does not stop and dryer run continuously. Customer had previous company out and siad she had a airflow restriction Preformed airflow test pass. Found element shorted to case ground causing dryer not to heat. Dryer needs new element. Installed new element. Time cycle tested dryer to verify operation of timer. All checks good; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021252111
Near Tacoma, WA 98407
Cejay
Job Details: 08/30/2022
"Customer concern is that washer is making a noise during agitation. Had a company out on 08/21 to resolve a not spinning issue now washer is making a noise during operation. Pulled error. Odes via service mode F5E3 lid lock fault. Cleared errors. Manually tested agitation cycle without noise. Visual inspection shows signs of drive belt slipping on cam pully. Needs new cam pully. Apon installing new cam pully found loose basket caused by stripped spanner nut and drive block. Washer needs new drive block and spanner nut. SHS to supply. SHS ships DTC. Requires Auth ; ordrng 1 WP389140 (drive block) and 1 WP21366 (nut-spaner), used 1 W10721967 (CAM) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352511
Near Puyallup, WA 98374
Cejay
Job Details: 08/30/2022
"Installed previously ordered main control board. Washer will now power on. Calibrated washer, cycle tested washer all checks good. Did not installed wire harness as it was ordered as a precautionary measure. Faulty control and wire harness left with customer."
We serviced a
GE WASHER-TOPLOAD
Model GTW840CPN0DG
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/30/2022
"Installed previously ordered gearcase, rotor and stator. Cycle tested unit with load. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Dallas, TX 75252
Patrick
Job Details: 08/30/2022
"Customer concern, unit trips breaker and makes buzzing sound during dry cycle. Unit running on arrival, good drain, good spray, good heat. Pulling 7.7A with motor and heater energized. Observed through rinse into dry portion. Heater pulls 4.5A drying. No fault detected at this time."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF395BTPAWR/A2
Near Plano, TX 75074
Patrick
Job Details: 08/30/2022
"Replaced door bellows, drain pump, and bellows spring. Tested unit. All checks good. Noticed slow drain through stand pipe in wall. Recommend plumber address drain issue."
We serviced a
KENMORE RANGE
Model 790.94172310
Near Orting, WA 98360
Cameron M.
Job Details: 08/30/2022
"Customer concern is that oven has runaway temperatures, blackened a pie and bellowed smoke from vent and oven. Found failed resistor, causing bord to burn up and produce runaway temperatures. Needs new main control and temp sensor. Customer declined repair at this time. Collected trip fee via"
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Dallas, TX 75243
Patrick
Job Details: 08/30/2022
"Customer concern, unit produced foul odor, like dead animal, during use. No odor on arrival, ran quick wash. All function normal. Noticed odor after several minutes of running. Odor not coming from inside unit. Pulled unit. Found damaged outlet in wall, likely caused by rodent. Need electrician to address outlet."
We serviced a
GE DISHWASHER
Model GTD605PSM4SS
Near Dallas, TX 75243
Patrick
Job Details: 08/30/2022
Replaced roller kit. Tested unit. Job complete.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED60LT3
Near Puyallup, WA 98373
Cameron M.
Job Details: 08/30/2022
"Customer concern is that dryer makes squealing noise during operation. Found seizing front rollers, causing unit to make noise during operation. Also found. Seizing idler pulley, causing squealing noise during operation .needs new rollers and idler pulley. Follow up visit scheduled for 9/6 8-12; ordrng 2 5304523155 (ROLLER KIT)s and 1 134793511 (IDLER ARM ASSY)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.40021900
Near Puyallup, WA 98373
Cameron M.
Job Details: 08/30/2022
"Customer concern is that washer tub fell in, and does not spin. Found failed tub bearing, causing tub to fall in and not spin. Also found found rotor and stator making contact during operation, caused by failed tub bearing. Needs new rear tub, tub seal, basket assembly. Rotor and stator. Advised customer parts show NLA. REQUIRES AUTH. ; ordrng 1 3045ER0023H (Rear tub assembly) and 1 4417EA1002J (STATOR) and 1 4413ER1002F (ROTOR ASSEMBLY)"
We serviced a
JENN-AIR COOKTOP
Model CVE1400W
Near University Place, WA 98467
Cameron M.
Job Details: 08/30/2022
"Installed previously ordered receptacle and element, cycle tested unit. All checks good. Customer declined to retain old parts. Collected payment via credit card Payment."
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near Puyallup, WA 98374
Cejay
Job Details: 08/30/2022
"Customer concern is that washplate came off during cycle. Found washplate broken and bent. Washplate screw still treads onto gearcase. Needs new washplate, screw and cap. Follow up scheduled for 09/07 8-12pm.; ordrng 1 AGZ72909711 (PULSATOR ASSEMBLY) and 1 5006EA3009B (CAP,PULSATOR)"
We serviced a
LG WASHER-TOPLOAD
Model WT5101HW
Near Mesquite, TX 75181
Patrick
Job Details: 08/29/2022
"Customer concern, unit leaking during use. Confirmed. Found split drain hose from tub to pump, must replace. Customer okd estimate of 239.32. Scheduled for Fri morning 9-2; ordrng 1 AEM73213001 (Drain hose, tub to pump)"
We serviced a
SAMSUNG RANGE
Model NE59J7850WG/AA05
Near Forney, TX 75126
Patrick
Job Details: 08/29/2022
"Customer concern, oven temp inaccurate. 1 dc error code divert or off Pattison. Tested unit at 200. Temp held within 5. No fault detected at this time."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Allen, TX 75002
Chris
Job Details: 08/29/2022
Customer concern is terminal screw loose. Found terminal screw and nut were stripped. Removed and replaced with new screw and nut. Tested. Unit checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HRA
Near Frisco, TX 75034
Chris
Job Details: 08/29/2022
Customer concern is unit showing oe error. Checked pump filter and found it clogged with debris. Cleaned pump. Tested with customer. Unit checks good.
We serviced a
GE DISHWASHER
Model GDT655SGJ2WW
Near Plano, TX 75024
Chris
Job Details: 08/29/2022
Replaced controls. Tested with customer. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/29/2022
"Customer concern is that dishwasher does not wash dishes properly, not completing cycle in some cycles. Checked stored errors via service mode, f8e2(drain motor electrical problem) f9e1(diverter motor unable to determine correct positioning) fae1(wax motor failure). found no power to drain pump from control board, drain pump ohms out of range. Also found diverter motor unable to locate home positioning. Found wash motor intermittently stalling during wash cycle wash motor ohms out of range, also found wax motor ohms out of range. Needs new pump and motor assembly, vent, control and drain pump. REQUIRES AUTH. ; ordrng 1 WPW10469574 (VENT) and 1 W11085683 (PUMP&MOTOR) and 1 W11305308 (CNTRL-ELEC) and 1 W10876537 (PUMP-DRAIN), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SGJ2BB
Near Rockwall, TX 75087
Patrick
Job Details: 08/29/2022
"Replaced ui, programmed personality. Tested unit. All checks good."
We serviced a
WHIRLPOOL COOKTOP
Model SCS3017RS00
Near Coppell, TX 75019
Chris
Job Details: 08/29/2022
Customer was having issues with back right burner making loud popping noise. Called AHS. Unit unrepairable. Auth #120GJJLGI.
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/29/2022
"Customer concern is that washer produces squealing noise during spin cycle. Cycle tested unit. found failing drain pump impeller, causing unit to make noise during operation .needs new drain pump. ; ordrng 1 AHA75673401 (PUMP ASSEMBLY,DRAIN)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50T5300AC/US 01
Near Enumclaw, WA 98022
Cameron M.
Job Details: 08/29/2022
"Installed previously ordered suspension rods, found defective parts need to re-order DC97-16350U suspension rods. Advised customer parts show out of stock, may take time to get parts. ; ordrng 4 DC97-16350U (Suspension Rods)s"