We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Dallas, TX 75206
Patrick
Job Details:
08/03/2022
"Customer concern, unit turn on and off randomly. Confirmed. Every ten seconds clicking from main control. Ui turns on but turns back off after first click. Connections ok. Must replace inverter board. ; ordrng 1 WH22X32957 (Inverter board)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50F9A7EVP/A2
Near Dallas, TX 75230
John
Job Details:
08/03/2022
"Customer concern is dryer not heating. Confirmed no heat. Found open thermal cut off causing unit to not heat. Replaced thermal cut off from truck stock. Ran vent test, failed red. Advised Customer about having vents cleaned to avoid further heating issues.; used 1 DC96-00887C (THERMAL CUT-OFF) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.60222511
Near Dallas, TX 75243
John
Job Details:
08/03/2022
"Installed new timer. Unit now rotates but has a thumping sound. Found hot spot on outside if drum causing weld seam to warp and make noise as it passes over rear rollers. Needs new drum. AHS to supply parts.; ordrng 1 W10899578 (drum), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Richardson, TX 75082
John
Job Details:
08/03/2022
Installed new inlet housing. All checks good.
We serviced a
GE DISHWASHER
Model GDT635HSJ2SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher intermittently does not power and start cycle. Found no power supply to unit from outlet under sink. Using extention cord to separate outlet, found unit not powering. Verified voltage supply to main control, good 120v. Needs new main board and user interface. Found failed user interface not communicating to main board, causing unit to not power and start cycle. Needs new user interface. Customer declined repair at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Puyallup, WA 98374
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher does not heat, is leaking, popping and smoking. During initial inspection. Found evidence of leak under unit. Uninstalled unit to preform further visual inspection, found power supply shorted and scorched. Found flooring scorched as result of active electrical fire hazard. Also found evidence of unit leaking from element seal on right side. Found evidence of leak from rear of washpump. Unable to fully test unit as power supply is damaged. Needs new pump and motor assembly, and element. Strongly Advised customer not to restore power supply. Advised customer electrician is needed to correct electrical fire hazard. REQUIRES AUTH ; ordrng 1 W11416363 (PUMP&MOTOR) and 1 W11537778 (HEATER)"
We serviced a
WHIRLPOOL DISHWASHER
Model IDT830SAGS0
Near Tacoma, WA 98407
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher does not wash dishes. F4e3(wash motor failure) F7e1 (no heat). Cycle tested unit via service mode. Found seized wash pump, causing unit to not wash and force unit into heat lockout. Also found clogged upper and lower spray arms, heating poor wash results. Needs new pump and motor assembly,upper and lower spray arms. Follow up visit scheduled for 8/12 8-12 ; ordrng 1 W11085683 (PUMP&MOTOR) and 1 WPW10491331 (ARM-SPRAY) and 1 WPW10448645 (ARM-SPRAY)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550US/AA
Near University Place, WA 98467
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher makes grinding noise then errors. 7c/7e(motor vane error check). cycle tested unit via service mod. found no active movement of water wall, due to stripped water wall motor. Needs new water wall motor. Customer declined repair at this time. Charged diagnostic fee via check payment."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Puyallup, WA 98374
Cameron M.
Job Details:
08/03/2022
"Installed previously ordered sump assembly. Cycle tested unit 3x, all checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC416FW1
Near Spanaway, WA 98387
Cejay
Job Details:
08/03/2022
"Customer concern is that washer is not spinning. Found nut from drive pully came free causing belt to fall. Needs new belt. Installed new belt, calibrated washer. Cycle tested washer all checks good; used 1 W11239857 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GPT225SSL0SS
Near Parkland, WA 98444
Cejay
Job Details:
08/03/2022
Customer concern is that dishwasher is leaking. Visual inspection shows no signs of leaks. Cycle tested unit multiple times no leaks. Leak caused by suds. Advised customer on using high quality detergent .
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3400AW/A4
Near Buckley, WA 98321
Cejay
Job Details:
08/03/2022
Installed previously ordered drain pump motor. Cycle tested unit all checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Graham, WA 98338
Cejay
Job Details:
08/03/2022
Installed previously ordered door seal. Cycle tested unit all checks good
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Graham, WA 98338
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher will intermittently not start cycle. Found F9e1(diverter motor unable to find position) ,(wash motor failure) via service mode . Cycle tested unit via service mode. Found diverter motor unable to determine correct positioning, causing unit to not start cycle. Found evidence of leak from diverter assembly . Found multiple signs of leaks. Needs new pump and motor assembly. Advised customer not to use unit as is leaking."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6700TW1
Near Rockwall, TX 75032
Patrick
Job Details:
08/02/2022
"Customer concern, unit sounds like an airplane during spin. Confirmed bad bearing. Removed agitator, good. Must replace bearing. ; ordrng 1 W10435302 (Bearing kit)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11082822102
Near Fife, WA 98424
Cejay
Job Details:
08/02/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good. Advised customer dryer vent needs service before resuming operation of dryer. Customer signed airflow acknowledgement.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026632503
Near Tacoma, WA 98404
Cejay
Job Details:
08/02/2022
Customer concern is that washer will not start. Found failed lid switch causing washer not to startneeds new lid switch. Follow up scheduled for 08/16 8-12pm; ordrng 1 WP8318084 (SWITCH-LID)
We serviced a
LG WASHER-FRONTLOAD
Model WM2688HWM
Near Dallas, TX 75206
Patrick
Job Details:
08/02/2022
Replaced inlet valve. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF56H9100AG/A2
Near Sumner, WA 98390
Cejay
Job Details:
08/02/2022
Customer concern is that washer will intermittently stop in the middle of a cycle and goes OOB easily and is leaking from door. Found debris build up on door glass. Pulled error codes via service mode 3E2. Cycle tested unit with a load no OOB issues. Needs new inverter board and hall sensor for 3E2 error. Advised customer rear of wash will need to be made accessible for repair. Requires Auth.; ordrng 1 DC31-00098A (MOTOR BLDC-ASSY HALL SENSOR) and 1 DC92-01531C (ASSY PCB KIT)
We serviced a
KENMORE DISHWASHER
Model 665.13114K700
Near Tacoma, WA 98444
Cameron M.
Job Details:
08/02/2022
"Installed previously ordered pump and motor assembly. Cycle tested unit 3x,all checks good."
We serviced a
GE DISHWASHER
Model DDT700SMN4ES
Near Puyallup, WA 98373
Cejay
Job Details:
08/02/2022
"Customer concern is dishwasher condensation is building up around the counter and cabinets during dry cycle. Preformed diagnostics load test on door fan, fan is operational. Called GE as per installation instructions dishwasher interior of door must be flush with cabinet. And top console must be 1 inch from counter. Advised customer issue is caused by improper installation."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
"Installed previously ordered main control and inlet valve, cycle tested unit with load of towels. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
Installed previously ordered glides and bracket assembly. Cycle tested unit. All checks good.
We serviced a
SAMSUNG DRYER-GAS
Model DV42H5200GW/A3 03
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
"Customer concern is that dryer makes grinding noise during operation. Found rear right roller seized, causing roller to become dislodged. Also found zipper trapped between drum and bulkhead, causing scraping noise. Needs new roller. Advised customer rear bulkhead will likely need replacement in future repair. Installed new drum roller. Cycle tested unit 3x. All checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9206AYW
Near Graham, WA 98338
Cejay
Job Details:
08/02/2022
"Installed previously ordered rear support wheels. Preformed airflow test failed (yellow). Noise eliminated, advised customer airflow test still failed."
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75209
Patrick
Job Details:
08/02/2022
"Replaced idler, and belt. Tested unit. All checks good."
We serviced a
MAGIC CHEF WALL OVEN
Model ?
Near Irving, TX 75062
Patrick
Job Details:
08/02/2022
"Replaced igniter, tested unit. All checks ok"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDS15
Near Coppell, TX 75019
Patrick
Job Details:
08/02/2022
"Replaced control, tested unit, all checks good."
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
"Customer concern is that washer does not advance cycle to spin cycle. Checked error codes via service mode, f82e1 (long fill/no fill). Found debris in cold side inlet. Cleared debris. Tested unit. Found inlet valve stuck closed. Causing unit to not fill and complete rinse aid spin. Needs new inlet valve. Follow up visit scheduled for 8/9 8-12 ; ordrng 1 W11210463 (VALVE)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLEB8200FS1
Near Dallas, TX 75254
Patrick
Job Details:
08/02/2022
Replaced fill valve. Tested unit. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF1A
Near Rockwall, TX 75087
Patrick
Job Details:
08/02/2022
"Customer concern, unit dies sometimes. Operating normally on arrival. No stored error codes. Svc cycle good complete. Unable to diagnose issue. All checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Puyallup, WA 98375
Cejay
Job Details:
08/02/2022
Customer concern is that dishwasher has poor wash performance. Visually inspected spray for debris. Visually inspected drain line. Dishwasher does not have high loop installed under sink. Incoming water temperature 120?F. Ran diagnostics no issues found all components operational. Advised customer on using high quality detergent and to refer to owners manual for proper loading of dishes in Dishwasher. No mechanical problems or defects found.
We serviced a
KENMORE WASHER-FRONTLOAD
Model NONE
Near Tacoma, WA 98408
Cejay
Job Details:
08/02/2022
Arrived to call and customer declined service.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Garland, TX 75044
Patrick
Job Details:
08/01/2022
"Customer concern unit not draining. Giving SD error. Water in drum on arrival. F9e1 long drain, drain pump loud, not pumping. Must replace drain pump. Customer to remove dryer before next appointment. Follow up Fri 8-5 between 10-2; ordrng 1 W11458345 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Frisco, TX 75034
Chris
Job Details:
08/01/2022
Customer concern is unit leaking. Found leaking pretty strong from diverter. Need to replace sump assembly. ; ordrng 1 W11178672 (pump&motor)
We serviced a
GE LAUNDRY CENTER
Model GTDP280ED6WW
Near Frisco, TX 75034
Chris
Job Details:
08/01/2022
Customer concern is unit not drying. Found vent crushed behind unit. Repaired vent. Tested. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Plano, TX 75093
John
Job Details:
08/01/2022
Customer concern is DW leaking from underneath. Found water leaking from the diverter valve while unit is in operation. Needs new sump assy. Follow up scheduled for 08/08 8-12.; ordrng 1 WPW10671942 (sump and motor assy)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Wylie, TX 75098
Chris
Job Details:
08/01/2022
Customer concern is unit won't spin and basket moves too much. Found suspension bouncy causing off balance loads. Need new dampers. ; ordrng 4 DC97-16350U (Dampers)s
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GCEM2990MQ1
Near Puyallup, WA 98374
Cejay
Job Details:
08/01/2022
Customer concern is that dryer is taking long time to dry. Preformed airflow test pass. Preformed temperature checks good. Cycle test unit with a load 6 towels at 60 minutes came out dry. Advised customer dryer is operating as designed
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45B6300AP
Near Murphy, TX 75094
Chris
Job Details:
08/01/2022
Customer concern is unit leaking. Customer said they saw water behind unit. Started multiple cycles. Unable to recreate leak. Customer will monitor.
We serviced a
WHIRLPOOL COOKTOP
Model RCC3024RB03
Near Carrollton, TX 75007
Chris
Job Details:
08/01/2022
Replaced element. Tested with customer. Unit checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DC4
Near Carrollton, TX 75007
John
Job Details:
08/01/2022
Installed new lid latch and bezel. All checks good.
We serviced a
GE RANGE
Model PGB960SEJ2SS
Near Eatonville, WA 98328
Cameron M.
Job Details:
08/01/2022
"Arrived to install previously ordered door latch. Found heavy signs of rodent damage and dropping. Advised customer on situation. Customer stopped repair, and Advised customer will replace unit at this time . Charged diagnostic free via"
We serviced a
GE RANGE
Model JGBP24GEJ9AD
Near Lewisville, TX 75067
John
Job Details:
08/01/2022
"Installed new igniters, both burners now light. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A2 11
Near Lewisville, TX 75067
John
Job Details:
08/01/2022
Customer concern is washer randomly filling with clean water after cycle completes. Ran test cycle and found water still trickling from inlet once cycle completes. Needs new inlet valve. Follow up scheduled for 8/5 8-12; ordrng 1 DC62-00214M (Inlet valve) and 1 DC62-30314K (Inlet valve)
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN0WW
Near Tacoma, WA 98445
Cameron M.
Job Details:
08/01/2022
Customer concern is that washer control lock is on. Disassembled control lock cycle tested unit. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB400VQ0
Near Tacoma, WA 98408
Cameron M.
Job Details:
08/01/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make squealing noise during operation. Also found torn drum felt, causing noise during operation. Found blower wheel bearing failed, causing noise during operation. Advised customer parts show NLA."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US
Near Lewisville, TX 75057
Chris
Job Details:
08/01/2022
Replaced suspension. Tested. Unit checks good.
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD6200SW2
Near Carrollton, TX 75006
John
Job Details:
08/01/2022
"Customer concern is dryer making loud squeeling noise upon start up. Confirmed noise on start up. Found idler pully worn and difficult to turn by hand, causing noise. Also found belt to be severely worn and cracked in multiple places. Needs new idler pulley and belt to fix issue. Follow up scheduled for 8/5 8-12.; ordrng 1 WP8547168 (belt) and 1 8547174V (pulley-idr)"
We serviced a
KITCHENAID COOKTOP
Model KECD807XSS01
Near Irving, TX 75062
John
Job Details:
08/01/2022
Installed new infinite switch. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 79680441900
Near Dallas, TX 75218
Patrick
Job Details:
08/01/2022
Upon power up unit losses l2 at terminal block. L2 dropping under load in feed circuit. Customer needs electrician.
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ2WS
Near Dallas, TX 75219
Patrick
Job Details:
08/01/2022
"Customer concern, unit still going out of balance. Ran empty. Good spin, ran speed wash with two towels. Good spin. Strange noise coming from belt. Recommend replace belt and speed sensor. Customer must call ahs to schedule recall. ; ordrng 1 WH01X24180 (Belt) and 1 WH03X32158 (Speed sensor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Edgewood, WA 98372
Cejay
Job Details:
08/01/2022
Installed previously ordered wheels x4 verified upper rack functionality all checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Tacoma, WA 98404
Cameron M.
Job Details:
08/01/2022
"Installed previously ordered spray arms, cycle tested unit 3x. All checks good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS02
Near Puyallup, WA 98375
Cameron M.
Job Details:
08/01/2022
"Customer concern is that wall oven does not power. Found open thermal fuse, causing unit to not power. Needs new thermal fuse. Advised customer unable to fully test unit as no power to unit till after replacing thermal fuse. Follow up visit scheduled for 8/8 1-5; ordrng 1 WPW10545255 (FUSE-THRML)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL1
Near Graham, WA 98338
Cameron M.
Job Details:
08/01/2022
"Customer concern is that dishwasher top rack falls down. Found broken adjusters, causing top rack to fall down. Also found clogged upper and lower spray arm, causing unit to not wash properly. Needs new adjusters and spray arms. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 2 WPW10546503 (ADJUSTER)s and 1 W11101428 (ARM-SPRAY) and 1 WPW10448645 (ARM-SPRAY)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631553610
Near Spanaway, WA 98387
Cejay
Job Details:
08/01/2022
Customer concern is that washer will fill with water and will drain at the same time. Found Drain line inserted too far into stand pipe. Properly installed drain line. Cycle tested washer rinse and spin all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXWH2
Near Spanaway, WA 98387
Cejay
Job Details:
08/01/2022
"Customer concern is that dishwasher was originally not draining and was making a loud noise during operation. AE was original servicer. Previous company removed drain hose. Customer presented drai. Hose that was removed. Found ball bearing still in still drain hoseFound high loop and drain hose installed incorrectly. Properly installed drain line. Found diverter and drain pump wire harness crossed causing drain pump not to operate. Properly installed harness connections. Ran diagnostics cycle pulled error codes 9-1 6-4. Needs new diverter motor. Foll9w up scheduled for 08/08 8-12pm; ordrng 1 W10155344 (motor), used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK2WW
Near Dallas, TX 75225
Patrick
Job Details:
08/01/2022
"Customer concern, unit leaking during use. Could not reproduce leak in unit. Updated software, ran pressure sw test. All checks good. Ran large heavy load, upon draining water bubbled from adjacent shower stall. Customer must call plumber to correct"
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Dallas, TX 75218
Patrick
Job Details:
08/01/2022
Replaced drain pump. Tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY0
Near Irving, TX 75039
Chris
Job Details:
08/01/2022
Replaced controls. Tested with customer. Unit checks good.
We serviced a
GE RANGE
Model JB625RK6SS
Near Rockwall, TX 75032
Patrick
Job Details:
08/01/2022
Replaced rf infinite sw. All checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Puyallup, WA 98374
Cameron M.
Job Details:
07/29/2022
"Installed previously ordered pump and motor assembly, cycle tested unit 3x. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER8858EQ2
Near Carrollton, TX 75007
John
Job Details:
07/29/2022
Customer concern is dryer not heating. Found loose connection and burt terminal on thermal fix. Replaced thermal fix from truck stock and replaced loose connector on wire. All checks good.; used 1 WP3387134 (THRMST-FIX) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4900XW0
Near Lewisville, TX 75067
John
Job Details:
07/29/2022
"Installed new motor. Found unit making squeeking noise while spinning. Found idler pully worn and causing squeeking noise as well as belt starting to fray. Replaced idler pully and belt from truck stock. All checks good,; used 1 341241 (BELT,DRIVE), and 1 WP691366 (PULLEY-IDR) from stock"
We serviced a
GE RANGE
Model JB625RK1SS
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
07/29/2022
Installed previously ordered glass top and infinite switch. Cycle tested unit 3x. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 01
Near Tacoma, WA 98403
Cameron M.
Job Details:
07/29/2022
"Customer concern is that dryer powers but does not start cycle. Found seized idler pulley,causing unit to not start cycle. Needs new idler pulley installed new idler pulley. Cycle tested unit. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
GE RANGE
Model JB625RK1SS
Near Lake Tapps, WA 98391
Cejay
Job Details:
07/29/2022
Tech was assigned as a helper;
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700W
Near Spanaway, WA 98387
Cejay
Job Details:
07/29/2022
Customer concern is that dryer clean filter light is on and making the machine inoperable. Child lock was on. Turned off child lock. Cycle tested unit all checks good.Instructed customer on child lock function of dryer
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Dallas, TX 75243
Patrick
Job Details:
07/29/2022
"Customer concern, foul odor after 30 min of use. Ran fast wash, good fill, good spray, good drain. Plugged in nufi no error codes. No update needed. Unit died suddenly and the ui comms error. No operation whatever. Reset power. No joy. Finn 13vdc from main board. Must replace ui and heater.; ordrng 1 WD21X25371 (Ui) and 1 WD05X30299 (Element)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Carrollton, TX 75010
John
Job Details:
07/29/2022
"Customer concern is DW not draining. Found drain pump making clicking noise but not draining. Removed pump head, no obstructions found. Activated drain pump while uninstalled, impeller rattles back and forth but does not spin. Needs new drain pump. Follow up scheduled for 8/4 8-12; ordrng 1 WPW10531320 (drain pump)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4955HW1
Near Wylie, TX 75098
John
Job Details:
07/29/2022
"Customer concern is washer not spinning. Found pulley on motor cracked causing belt to slip around motor. Also found actuator not fully engaging into spin and splotches worn and stripped. Needs new splotches kit, belt, actuator, and motor.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10832724 (drive motor) and 1 W10913953 (actuator)"
We serviced a
GE RANGE
Model CGS750P2M3S1
Near Dallas, TX 75230
John
Job Details:
07/29/2022
Installed new igniter. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031632611
Near DuPont, WA 98327
Cejay
Job Details:
07/29/2022
"Customer concern is that washer fabric softener dispenser will not drain. Found fabric softener build up restricting flow causing fabric cup not to drain. Clean fabric softener cup, tested fabric softener cup manually fill via service mode multiple times. Cup drained everytime all checks good."
We serviced a
JENN-AIR WALL OVEN
Model JJW9430DDS
Near Graham, WA 98338
Cejay
Job Details:
07/29/2022
Installed previously ordered cooling fan. Cycle tested unit all checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE500VW1
Near Orting, WA 98360
Cameron M.
Job Details:
07/29/2022
"Customer concern is that dryer makes noise during operation. Preformed airflow test, failed (red).found seized roller, causing noise during operation. Also found seized idler pulley, causing unit to make noise during operation. Also found worn and Cracked belt. Needs new roller, idler pulley and belt. ; ordrng 1 W10837240 (BRACKET) and 1 WPW10314173 (SUPPORT), used 1 6602-001655 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GDT630PYR3FS
Near Tacoma, WA 98445
Cameron M.
Job Details:
07/29/2022
"Customer concern is that dishwasher leaks a little bit of water from left side of dishwasher. Cycle tested unit, found water splashing out of water funnel during wash cycle. Contracted ge tech assist, was advised to order fill funnel, o-ring, screw,and lower spray arm. Advised customer ge provides parts. Also advised customer may take time to receive parts. ; ordrng 1 WD12X28478 (FILL FUNEL) and 1 WD08X23817 (O-RING) and 1 WD22X27724 (LOWER SPRAY ARM ASSEMBLY) and 1 WD01X27719 (SCREW 8-18 PL HXW 1/2), O-SMS tckt"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.60222511
Near Dallas, TX 75243
John
Job Details:
07/29/2022
Installed new motor. Unit still not spinning. Found timer not sending voltage to motor. Needs new timer. Follow up scheduled for 8/3 8-12.; ordrng 1 WPW10436303 (timer)
We serviced a
WHIRLPOOL DISHWASHER
Model 66513213KK901
Near Dallas, TX 75243
Patrick
Job Details:
07/29/2022
"Customer concern, unit not cleaning, especially on top rack. Found detached chopper. No damage noted. Cleaned and reassembled. Tested unit. All checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HR
Near Dallas, TX 75230
Patrick
Job Details:
07/29/2022
"Customer concern, unit not draining. Confirmed. Drain trap clear, found faulty drain. Replaced from truck stock. Tested unit. All checks good. ; used 1 4681EA2001T (Drain pump) from stock"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41741102000
Near Dallas, TX 75230
Patrick
Job Details:
07/29/2022
"Customer concern unit not draining. E21 slow drain. Found water in tub. Cleared debris from trap, ran rinse and spin. Unit tests good. We; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9550WW10
Near Rockwall, TX 75087
Patrick
Job Details:
07/29/2022
"Customer concern door stuck locked, will not function. Confirmed. Manually unlocked, no standing water in basket. Keypad responsive but no operation from there. Unit would not enter diagnosis or error mode. Customer reports f28 error code. Comms error mcu and ccu must replace both. Mcu first.; ordrng 1 WPW10424936 (Main control) and 1 WP8183196 (Mcu)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model NONE
Near Graham, WA 98338
Cameron M.
Job Details:
07/29/2022
Test call only ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5200TQ0
Near Irving, TX 75060
Patrick
Job Details:
07/28/2022
"Customer concern, unit will not power on. Found broken door switch. Unable to test unit. Found improper voltage to unit from wall outlet. Customer must contact electrician to address incoming voltage issue."
We serviced a
KENMORE DISHWASHER
Model 66513869K601
Near Irving, TX 75063
Patrick
Job Details:
07/28/2022
"Replaced inlet house, screws, door latch, door spring, and door latch strike. Tested unit. All checks ok"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near McKinney, TX 75071
Chris
Job Details:
07/28/2022
Customer concern is lid broken at hinges. CustomerSaid this is the 3rd broken lid. Will need new lid assembly and hinges. ; ordrng 1 W11401116 (Hinge left) and 1 W11399226 (Hinge right) and 1 W11256781 (lid) and 2 WP8563965 (lid hinge)s
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS4
Near Frisco, TX 75034
Chris
Job Details:
07/28/2022
Installed sump and drain pump. Sump leaked when testing. Found sump has Crack by seal causing leak. Need to reorder sump. Reinstalled original one. ; ordrng 1 W11084657 (pump&motor)
We serviced a
GE DRYER-ELECTRIC
Model GTD45EASJ0WS
Near Plano, TX 75023
John
Job Details:
07/28/2022
Customer concern is dryer door not staying closed. Found hinges worn and sagging causing latch receptacle on door to not line up with latch. Also found latch receptacle broken inside of door. Needs new door assy. Follow up scheduled for 8/4 10-2; ordrng 1 WE10X26854 (door asm)
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Plano, TX 75025
John
Job Details:
07/28/2022
"Customer concern is DW not starting cycle, unit just blinks and then shuts off. Found mounting screw had backed out and was hanging I the way of the door closing all the way. Re-installed mounting screw. Cycle tested unit all checks good."
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75209
Patrick
Job Details:
07/28/2022
"Customer concern, unit makes high pitched squeeking noise when in use. Confirmed under load. Must replace idler, belt and front rollers. ; ordrng 1 WE49X28031 (Idler bracket and bearing) and 1 WE12X10015 (Belt) and 2 WE01X32497 (Front rollers)s, states that autho needed"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Plano, TX 75024
John
Job Details:
07/28/2022
Installed new UI. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 01
Near Orting, WA 98360
Cameron M.
Job Details:
07/28/2022
"Installed sears provided rear tub and basket assemblies. Cycle tested unit 3x, all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC3
Near Plano, TX 75075
Chris
Job Details:
07/28/2022
Customer concern is unit leaking. Found fill hose for dryer was leaking from angle connection on hose. Replaced hose from truck stock. Unit checks good. ; used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near The Colony, TX 75056
Chris
Job Details:
07/28/2022
Replaced sump and dispenser. Tested. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWSSO
Near Irving, TX 75039
Chris
Job Details:
07/28/2022
Customer concern is unit wasn't starting. At time of service unit started and was washing good. Tested with customer. Could not recreate any issue.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11061202011
Near Irving, TX 75063
Chris
Job Details:
07/28/2022
Customer concern is unit not drying well. Found unit heating good. Failed airflow test. Instructed customer to get vent cleaned.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Richardson, TX 75082
John
Job Details:
07/28/2022
Customer concern is washer not filling with water. Found inlet valves humming andnot opening to allow water into unit. Tried to replace inlet valve from truck stock and found housing to be dry rotted and cracked around mounting holes for inlet. Needs new housing assy.; ordrng 1 W11396714 (Inlet housing)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A401
Near Mesquite, TX 75150
Patrick
Job Details:
07/28/2022
Customer concern unit leaking during fill. Found crack in drain tube. Must replace drain tube. Assurion to order parts. ; ordrng 1 DC97-18682C (Drain tube)
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Plano, TX 75093
John
Job Details:
07/28/2022
"Customer concern oven making grinding noise from cooling fan. Placed unit into self clean and confirmed cooling fan making grinding noise while in use. Needs new cooling fan.; ordrng 1 W11245567 (blower), states that autho needed"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 01
Near Orting, WA 98360
Cejay
Job Details:
07/28/2022
Tech was assigned as a helper;