Service History 87 - RPS Appliance Repair

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020372711

Near Spanaway, WA 98387

Cameron M.

Job Details: 08/31/2021

"Customer concern is that washer does not spin clothes out. Found f0e3 via service mode. Cycle tested unit 10x, with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists."

We serviced a

KENMORE DISHWASHER

Model 665.16579202

Near Farmers Branch, TX 75234

Pete

Job Details: 08/31/2021

"Customer concern unit was not cleaning, tested unit and found all components working as designed, found no rinse aide in unit. added rinse aide, all checks ok"

We serviced a

KENMORE DRYER-ELECTRIC

Model 41784052500

Near Spanaway, WA 98387

Cameron M.

Job Details: 08/31/2021

"Customer concern is that dryer makes noise during operation. Found failed rear drum bearing, causing unit to make noise during operation. Also found burned and corroded wires, fire risk .needs new wire harness, rear bearing, drum support shaft. Advised customer parts show NLA, may take time to receive parts. Advised customer to leave unit unplugged as it's a fire hazard. ; ordrng 1 134394200 (wiring harness) and 1 134394400 (wiring harness) and 1 5303281153 (bearing kit-rear)"

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBSJ3WS

Near DuPont, WA 98327

Cameron M.

Job Details: 08/31/2021

"Customer concern is that dryer duct clean out does not tightly seal. Found duct clean out box driven and loose fitting. Also found securing tab on wall mount half of dry vent hose mount with broken tab , causing unit to vent into laundry room. No mechanical issues with dryer. Unit operating as designed."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.61202011

Near Frisco, TX 75035

Pete

Job Details: 08/31/2021

"Customer concern the timer not working, tested unit upon testing found door switch broken, timer is not counting down. Needs new timer and door switch. ; ordrng 1 WPW10186032 (Timer) and 1 WP3406107 (Switch)"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ6WW

Near Plano, TX 75075

Pete

Job Details: 08/31/2021

"Installed previously ordered parts tested cycle, all checks"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS2

Near DuPont, WA 98327

Cameron M.

Job Details: 08/31/2021

"Customer concern is that dishwasher intermittently leaks water. Cycle tested unit 10x. Found Signs of over suds conditions, causing unit to leak. Advised customer on regular cleaning cycle and switching to high quality detergent."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near DuPont, WA 98327

Cameron M.

Job Details: 08/31/2021

"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow ). Preformed temperature check, in range. Found dryer vent slightly crushed,causing lack of airflow. Straightened dryer vent hose. Cleaned and calibrated moisture sensors. All checks good. Advised customer dryer vent duct needs to be cleaned asap, before regular usage resumes."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022242510

Near Tacoma, WA 98409

Cameron M.

Job Details: 08/31/2021

"Customer concern is that washer washer does not agitate. Pulled error F7e5 via service mode. Found failed actuator, causing unit to not agitate. Needs new actuator. Installed actuator, cycle tested unit 10x all checks good. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7800XB0

Near Puyallup, WA 98372

Branden W.

Job Details: 08/31/2021

Installed new bearing kit. Cycle tested. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Tacoma, WA 98408

Branden W.

Job Details: 08/31/2021

"Customer concern is that dishwasher does not wash. Found 120v to wash pump. Pump not operating causing unit to not wash. Needs new wash pump and grommet. AUTH NEEDED. ; ordrng 1 W10879262 (pump motor) and 1 WPW10538166 (grommet), states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model DW80M9550US/AA

Near Gig Harbor, WA 98335

Branden W.

Job Details: 08/31/2021

Installed new water wall assembly and vane. Also found soda can tab in drain pump causing noise. Cleaned pump. Cycle tested. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB725BW0

Near Tacoma, WA 98444

Branden W.

Job Details: 08/31/2021

Customer concern is that washer produces F9 and UL errors. Found F68/F1 (pressure switch failure) stored. Also found basket hub stripped and seized to shaft causing UL error and washer to not spin. Needs new hub and main control board. Unable to further test. Customer replaced pressure hose and RPS sensor. AHS to supply back ordered parts. ; ordrng 1 W10763749 (cntrl-elec) and 1 W10820039 (hub)

We serviced a

GE DRYER-ELECTRIC

Model GFD14ESSN0WW

Near Dallas, TX 75233

Jacob P.

Job Details: 08/30/2021

"Customer concern of dryer making noise. Test cycled, unable to identify noise. Advised customer that glide bearings can be noisier than rollers in dryers. Unit functioning as designed."

We serviced a

HOTPOINT WASHER-TOPLOAD

Model HSWP1000M3WW

Near Fife, WA 98424

Cameron M.

Job Details: 08/30/2021

"Customer concern is that washer makes noise during spin cycle. Found shipping bar anchor broken free of anchor and riding on drive system support, causing unit to make noise during operation. Re Anchored shipping support, cycle tested unit 3x with customer provided load of towels. All checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11064642400

Near Dallas, TX 75214

Jacob P.

Job Details: 08/30/2021

"Customer concern of unit making noise. Customer advised that last time they tested the dryer, it didn't make noise. Test cycled, no noise. Cleaned and lubed rollers, removed coins from bottom of case. Unit functioning as designed."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022352511

Near Garland, TX 75044

Jacob P.

Job Details: 08/30/2021

"Installed previously ordered suspension rods. Also found worn hub. Replaced hub. Performed calibration, all checks ok. ; used 1 W10528947 (HUB) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45N5300V/A3

Near Graham, WA 98338

Cameron M.

Job Details: 08/30/2021

"Customer concern is that dryer does not heat. Preformed airflow test failed (red).Found open heating element, causing unit to not heat. Needs new heating element. Advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

LG DISHWASHER

Model LDF554SST

Near Tacoma, WA 98443

Branden W.

Job Details: 08/30/2021

Customer concern is that dishwasher does not drain and produces OE error. Found airgap clogged causing no drain. Cleared airgap. Cycle tested. All checks good.

We serviced a

WHIRLPOOL WALL OVEN

Model GBD277PDS7

Near Spanaway, WA 98387

Branden W.

Job Details: 08/30/2021

Installed new cut off. Cycle tested. All checks ok.

We serviced a

GE DISHWASHER

Model GDT665SFN3DS

Near Edgewood, WA 98371

Branden W.

Job Details: 08/30/2021

Customer concern is that dishwasher leaks from airgap. Cleaned hose from airgap to disposal. Cycle tested x3. Unit draining properly. No issues with dishwasher. Advised to make sure disposal is never backed up as this can cause leak from airgap.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11024902200

Near Puyallup, WA 98375

Cameron M.

Job Details: 08/30/2021

"Customer concern is basket would not spin, Customer shook basket freeing basket. Cycle tested unit 3x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC200XW3

Near DuPont, WA 98327

Cameron M.

Job Details: 08/30/2021

"Customer concern is that dryer does not heat and start cycle. Found tripped breaker ,causing unit to not start and run cycle. reset breaker cycle tested unit 3x, all checks good."

We serviced a

GE WASHER-FRONT LOA

Model GFW550SSN2WW

Near Carrollton, TX 75007

Jacob P.

Job Details: 08/30/2021

"Customer concern of unit not locking. Found door lock stuck in locked position causing cycle not to start. Removed door lock and manually unlocked. Reinstalled door lock. Test cycled, all checks ok."

We serviced a

KENMORE WASHER-FRONT LOA

Model 11047081601

Near Richardson, TX 75080

Jacob P.

Job Details: 08/27/2021

"Performed pm check on washer, tested cycle all checks ok."

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WV55M9600AV/A5 02

Near Buckley, WA 98321

Cameron M.

Job Details: 08/27/2021

Customer concern is that washer does advance cycle. Cycle tested unit 3x empty found no mechanical issues. Cycle tested unit with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near McKinney, TX 75071

Jacob P.

Job Details: 08/27/2021

"Installed previously ordered back burners, tested cycle all checks ok"

We serviced a

LG DISHWASHER

Model LDF5545ST

Near McKinney, TX 75071

Jacob P.

Job Details: 08/27/2021

"Installed previously ordered door latch and control board, tested cycle all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EW/A3

Near Puyallup, WA 98375

Branden W.

Job Details: 08/27/2021

"Customer concern is that dryer takes multiple cycles to dry. Found heating element coil broke and contacted elememt case causing element to short and only produce small amount of heat causing long dry times. Also found seized idler pulley. Replaced element and idler pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80F800UWS/AA 01

Near McKinney, TX 75071

Jacob P.

Job Details: 08/27/2021

"Installed previously ordered door panel and feed tub,tested cycle all checks ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Plano, TX 75025

Jacob P.

Job Details: 08/27/2021

"Installed previously ordered control board, tested cycle all checks ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Bonney Lake, WA 98391

Branden W.

Job Details: 08/27/2021

Customer concern is that dishwasher does not wash. Found wash pump fails to start after running for a few minutes causing poor washing results. Needs new wash pump and grommet. Declined to repair at this time.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near Tacoma, WA 98407

Cameron M.

Job Details: 08/27/2021

"Customer concern is that dryer makes noise during operation. Found seized right rear roller,causing noise during operation. Needs new roller. Installed new roller. Cycle tested unit, all checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB765FW0

Near Garland, TX 75040

Jacob P.

Job Details: 08/27/2021

"Performed pm check on dryer, tested cycle all checks ok."

We serviced a

GE DISHWASHER

Model GDT580SSF4SS

Near Edgewood, WA 98372

Branden W.

Job Details: 08/27/2021

"Installed new dispenser, spray arm and flood switch. Cycle tested. All checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 1918185317

Near Graham, WA 98338

Cameron M.

Job Details: 08/27/2021

"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow).found open heating element ,causing unit to not heat. Needs new element. Installed new element. Cycle tested unit, all checks good. ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

KENMORE DRYER-ELECTRIC

Model 796.9118231

Near Dallas, TX 75229

Jacob P.

Job Details: 08/26/2021

"Customer concern of unit not heating. Found lint trap over flowing with lint causing unit not to heat, cleaned out lint trap. tested cycle all checks ok"

We serviced a

GE WASHER-TOPLOAD

Model GTW720BSN1WS

Near Frisco, TX 75034

Jacob P.

Job Details: 08/26/2021

"Customer concern of unit shaking and unable to spin. Found out of balance error stored. Test cycled unit in service mode, checks ok. Test cycle unit in drain and spin, checks ok. Unable to verify complaint. Advised customer of proper load sizes and techniques. Unit functioning as designed at time of service."

We serviced a

GE WASHER-FRONT LOA

Model GFW450SSM1WW

Near Dallas, TX 75206

Jacob P.

Job Details: 08/26/2021

"Installed previously ordered door latch, tested cycle, all checks ok."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8500DC4

Near McKinney, TX 75070

Jacob P.

Job Details: 08/26/2021

"Installed previously ordered ui board, tested cycle all checks ok,did an air flow test failed, informed customer they need vent from back of dryer to outside cleaned."

We serviced a

SAMSUNG RANGE

Model NE59J7630SG/AA 02

Near Tacoma, WA 98405

Branden W.

Job Details: 08/26/2021

Installed new convection fan motor. Cycle tested. All checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Spanaway, WA 98387

Branden W.

Job Details: 08/26/2021

Customer concern is that range will not power on. Was in clean cycle when issue happened. Found L1 wire got pinched in rear panel creating short. Repaired and rerouted wiring. Cycle tested. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Puyallup, WA 98374

Cameron M.

Job Details: 08/26/2021

"Installed previously ordered sump assembly. Cycle tested unit 3x, all checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC5

Near Tacoma, WA 98445

Cameron M.

Job Details: 08/26/2021

"Installed previously ordered lid. Cycle tested unit, all checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.6022251

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/26/2021

"Customer concern is that dryer makes noise during operation.preformed airflow test, failed (yellow).Found screw lodged in felt drum liner, causing unit to make noise during operation. Removed screw, cycle tested unit. All checks good. Advised customer to to make sure pockets are empty before doing laundry. Also advised customer dryer duct needs to be cleaned, before use of dryer resumes."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6500EV/A3 01

Near Tacoma, WA 98445

Cameron M.

Job Details: 08/25/2021

"Customer concern is that dryer makes noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cycle tested unit, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF210ANW/XAA

Near Dallas, TX 75219

Jacob P.

Job Details: 08/25/2021

"Customer complaint that the drain hose is leaking, unit is stacked, used air sled to pull unit out and found drain hose out of drain, installed the drain hose and secured it. Test cycled, all checks ok."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.828221

Near Tacoma, WA 98444

Cameron M.

Job Details: 08/25/2021

"Customer concern is that dryer does not heat and does not spin drum. Found open thermal fuse, causing unit to not tumble and not heat. Needs new thermal fuse. Installed new thermal fuse.cleaned and vacuumed inside of unit. Cycle tested unit, all checks good ; used 1 WP3390719 (FUSE-THRML) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWB3

Near Sachse, TX 75048

Jacob P.

Job Details: 08/25/2021

"Installed previously ordered heating element, test cycle all checks ok."

We serviced a

KENMORE DISHWASHER

Model 66514312N412

Near Sumner, WA 98390

Branden W.

Job Details: 08/25/2021

Installed new spray arms. Customer used dishwasher a few times since first visit. No leaks. Dishwasher has good spray pressure. All checks ok. Advised to call if leak does return. Bottom toe panel left off at customers request.

We serviced a

LG WASHER-FRONT LOA

Model WM8000HVA

Near Dallas, TX 75205

Jacob P.

Job Details: 08/25/2021

"Performed pm check, all checks ok"

We serviced a

LG DRYER-ELECTRIC

Model DLEX8000V

Near Dallas, TX 75205

Jacob P.

Job Details: 08/25/2021

"Performed pm on dryer, all checks ok"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDZ400TQ2

Near Puyallup, WA 98371

Cameron M.

Job Details: 08/25/2021

"Installed previously ordered element. Cycle tested unit, all checks good. Advised customer to not use dry till dryer vent duct is cleaned , as it will cause more issue if not cleaned first."

We serviced a

KENMORE LAUNDRY CENTER

Model 41798702892

Near Puyallup, WA 98372

Branden W.

Job Details: 08/25/2021

Customer concern is that washer made noise then stopped spinning. Found broken drive belt causing noise and no spin. Replaced belt. Cycle tested. All checks ok. ; used 1 134511600 (V-BELT) from stock

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB400VQ0

Near Bonney Lake, WA 98391

Branden W.

Job Details: 08/25/2021

Customer concern is that dryer makes noise. Found failed idler pulley causing noise. Replaced idler pulley. Vacuumed inside of dryer. All checks ok. ; used 1 WPW10547292 (PULLEY-IDR) from stock

We serviced a

KENMORE WASHER-FRONT LOA

Model 79641072311

Near Dallas, TX 75217

Jacob P.

Job Details: 08/25/2021

"Performed pm check on washer, all checks ok"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE9700AYW

Near Tacoma, WA 98444

Cameron M.

Job Details: 08/25/2021

"Installed previously ordered support, thermostat, bracket, thermistor. Cycle tested unit, all checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11079622800

Near Richardson, TX 75081

Jacob P.

Job Details: 08/24/2021

Performed pm check. All checks ok

We serviced a

SAMSUNG RANGE

Model NX58M6650WS/AA

Near Dallas, TX 75228

Jacob P.

Job Details: 08/24/2021

"Installed previously ordered spark module. Test cycled, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3 01

Near Federal Way, WA 98023

Cameron M.

Job Details: 08/24/2021

"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Puyallup, WA 98375

Branden W.

Job Details: 08/24/2021

Customer concern is that washer will not drain and humms. Found debris lodged in drain pump causing no drain and humm. Cleaned pump. Cycle tested. All checks ok.

We serviced a

KENMORE WASHER-FRONT LOA

Model 79641682610

Near Dallas, TX 75254

Jacob P.

Job Details: 08/24/2021

"Performed pm check on washer, all checks ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/24/2021

"Customer concern is that dishwasher starts cycle but doesn't drain. Found failed drain pump,causing unit to not drain. Needs new drain pump. Installed new drain pump ,cycle tested 10x all checks good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Oak Point, TX 75068

Jacob P.

Job Details: 08/24/2021

"Customer concern unit was not starting all the time and loose inside cabinet. Found latch not aligned causing door not to shut. Adjusted the feet and reinstalled the brackets. Adjusted the door latch. Tested all cycles, checked ok."

We serviced a

WHIRLPOOL WASHER-FRONT LOA

Model WFW7590FW0

Near Tacoma, WA 98403

Branden W.

Job Details: 08/24/2021

Installed new drain pump and pressure switch. Cycle tested x3. All checks good.

We serviced a

LG DISHWASHER

Model LDP6809SS

Near Puyallup, WA 98375

Branden W.

Job Details: 08/24/2021

Customer concern is that dishwasher does not power on. Found 120v to main control. Board unresponsive. Performed hard reset on board. Unit powered on. Calibrated. All components operating properly. Advised to call if issue returns. Dishwasher not mounted at time of service.

We serviced a

GE RANGE

Model PS950SF3SS

Near Eatonville, WA 98328

Branden W.

Job Details: 08/24/2021

"Customer concern is that range stopped working and produced error. Plugged unit in to test, unit working as designed. Retrieved errors f760 (chip signal error) and f790 (chip signal error) tested both upper and lower ovens to 350 degrees. Cycled all surface burners numerous times. Unable to reproduce issue at this time. Advised to call if issue returns."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11085081400

Near Roy, WA 98580

Branden W.

Job Details: 08/24/2021

Installed new control board. Cycle tested. All checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020372711

Near Spanaway, WA 98387

Cameron M.

Job Details: 08/24/2021

Customer concern is that washer will only spin in express wash cycle. Only error code stored in service mode is f2e1 (ui stuck key) . Cycle tested unit 10x with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists. Also Advised customer on using a quality detergent. Also advised customer on proper loading practices and running regular cleaning cycles.

We serviced a

ADMIRAL WASHER-TOPLOAD

Model ATW4675YQ1

Near Tacoma, WA 98404

Cameron M.

Job Details: 08/23/2021

"Installed previously ordered gearcase, belt,pulley kit,actuator ,suspension rods. Cycle tested unit 3x, all checks good."

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF520ABP/XAA

Near University Place, WA 98467

Branden W.

Job Details: 08/23/2021

Customer concern is that washer is loud in spin cycle. Found failed rear tub bearings. Needs new rear tub and basket. Declined to repair at this time.

We serviced a

GE OVEN/STOVE

Model PT916SR1SS

Near Plano, TX 75024

Jacob P.

Job Details: 08/23/2021

"Installed previously ordered ducts, vent, cooling fan, control board, console, door seal and light bulbs. Test cycled, all checks ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB2510LCC0

Near Orting, WA 98360

Cameron M.

Job Details: 08/23/2021

Installed previously ordered element. Cycle tested unit 3x. All checks good.

We serviced a

SAMSUNG DISHWASHER

Model DW80M9550UG/AA

Near Buckley, WA 98321

Branden W.

Job Details: 08/23/2021

Customer concern is that dishwasher doesnotcomplete a cycle and leaks very sporadically. Found error 7C (water wall motor failure) stored. Water wall failure causing dishwasher to stop mid cycle. Replaced water wall. Found no signs of leak from Any internal components. Leveled dishwasher. Cycle tested. All checks good at this time. Advised about using high quality detergent.

We serviced a

GE LAUNDRY CENTER

Model GUD27ESS1MWW

Near Dallas, TX 75211

Jacob P.

Job Details: 08/23/2021

"Customer concern of unit not spinning clothes out. Found belt fallen off of motor. Also found motor not mounted correctly causing belt to fall off. Mounted motor correctly and reattached belt. Test cycled, all checks ok."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Puyallup, WA 98375

Branden W.

Job Details: 08/23/2021

Installed new lid. All checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11047561602

Near Tacoma, WA 98406

Branden W.

Job Details: 08/23/2021

Installed new door boot. Cycle tested. All checks good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4800XQ1

Near Sachse, TX 75048

Jacob P.

Job Details: 08/23/2021

"Installed previously ordered timer. Test cycled, all checks ok."

We serviced a

WHIRLPOOL RANGE

Model n/a

Near Tacoma, WA 98498

Branden W.

Job Details: 08/23/2021

No model or serial tag on unit. Customer concern is that burners do not stay lit on lower settings causing gas to be emitted. Found burners will not adjust flame. Needs new gas valves. Unable to source parts with no model information. Advised FAHW about no model or serial. FAHW sent to options department. Auth 153540623

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 01

Near Graham, WA 98338

Cameron M.

Job Details: 08/23/2021

"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open heating element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and calibrated moisture sensors. Vacuumed inside of dryer. Cycle tested unit 3x, all checks good. Advised customer dryer vent duct needs to be cleaned asap before resuming use of dryer. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near McKinney, TX 75070

Jacob P.

Job Details: 08/21/2021

"Installed previously ordered console. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model GLER341AS2

Near Garland, TX 75043

Jacob P.

Job Details: 08/21/2021

"Customer concern of unit making loud noise. Found rear bearing worn causing noise. Replaced rear bearing. Test cycled, all checks ok. ; used 1 5303281153 (REAR BEARING KIT) from stock"

We serviced a

GE RANGE

Model JS645SL5SS

Near Plano, TX 75023

Jacob P.

Job Details: 08/21/2021

"Installed previously ordered cooling fan and board. Test cycled, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV350AER/XAA 03

Near Dallas, TX 75243

Jacob P.

Job Details: 08/21/2021

"Customer concern of unit not heating. Found open thermal cut off causing no heat. Also found seized idler pulley. Replaced thermal cut off, hi limit and idler pulley. Test cycled, all checks ok. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Collected $75 deductible via cc.; used 1 DC96-00887C (THERMAL CUT-OFF), 1 DC47-00018A (OPERATING THERMOSTAT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWPU4

Near Plano, TX 75024

Jacob P.

Job Details: 08/20/2021

Customer concern of unit leaking. Found mounting bracket keeping right side of door from closing. Advised customer that this is an installation issue. Unit functioning as designed.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11067092600

Near Tacoma, WA 98445

Branden W.

Job Details: 08/20/2021

Customer concern is that the door does not latch. Repositioned latch. Door latches properly. Advised duct is not hooked up behind dryer.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED87HEDW1

Near Dallas, TX 75219

Jacob P.

Job Details: 08/20/2021

"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 WP8544771 (ELEMENT) from stock"

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF42H5200AP/A2 01

Near Frisco, TX 75035

Jacob P.

Job Details: 08/20/2021

"Customer concern of unit not draining and basket light not working. Advised customer there is no basket light in this unit. Found debris in drain pump filter causing slow drain. Cleaned filter. Test cycled, all checks ok."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.877217

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/20/2021

"Installed previously ordered control board. Cycle tested unit 3x, all checks good."

We serviced a

GE RANGE

Model JGB700BEJ1TS

Near Spanaway, WA 98387

Branden W.

Job Details: 08/20/2021

Installed customer provided gas line. Bubble tested. No leaks. Cycle tested with bake and all burners. All checks good.

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF448AAP/XAA 02

Near Tacoma, WA 98405

Branden W.

Job Details: 08/20/2021

Installed new drain pump assembly. Cycle tested. All checks good.

We serviced a

SAMSUNG WALL OVEN

Model NV51K7770DS/AA

Near Dallas, TX 75230

Jacob P.

Job Details: 08/20/2021

"Installed previously ordered control board and cooling fan. Test cycled, all checks ok."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Spanaway, WA 98387

Cameron M.

Job Details: 08/20/2021

Customer concern is that washer makes squealing noise during operation. Cycle tested unit 3x empty found no mechanical issues. Cycle tested unit 10x with customer provided load oftowels. was unable to duplicate customer concern at time of service. Unit operating as designed. Advised customer to monitor and call if issue persists. Also advised customer to take video of issue should it happen.

We serviced a

LG DISHWASHER

Model LDF5678BD

Near Spanaway, WA 98387

Branden W.

Job Details: 08/20/2021

Installed new wash pump. Cycle tested. All checks good.

We serviced a

LG WASHER-TOPLOAD

Model WT7200CW

Near Puyallup, WA 98375

Cameron M.

Job Details: 08/19/2021

"Customer concern is that washer goes out of balance about 7 out of 10 loads. Cycle tested unit empty 3x, no issues found. Cycle 3x with customer provided load of towels. Found no mechanical issues. Found floor under washer flexing, causing unit to walk. Advised customer consult a contractor to stiffen floor."

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Lewisville, TX 75067

Jacob P.

Job Details: 08/19/2021

"Installed previously ordered console and upper spray arm. Test cycled, all checks ok."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB850WQ0

Near Puyallup, WA 98371

Branden W.

Job Details: 08/19/2021

"Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks good. Performed airflow test, test failed (red)Advised to have dryer duct cleaned out asap. ; used 1 WP8544771 (ELEMENT) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW685BSL1WS

Near Murphy, TX 75094

Jacob P.

Job Details: 08/19/2021

Customer concern of unit not filling. Found no cold water supply to unit. Advised customer that plumber is needed to fix issue. Unit functioning as designed.

We serviced a

MAYTAG DISHWASHER

Model MDB7130AWW

Near Fircrest, WA 98466

Branden W.

Job Details: 08/19/2021

Customer concern is that dishwasher does not have as much pressure causing poor wash results. Found inlet and outlet screens of wash sump clogged causing low pressure. Cleaned screens. Cycle tested. All checks good. Also found airgap leaking when dishwasher drains. Cleaned hose from gap to disposal. Draining properly.

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS4

Near Richardson, TX 75080

Jacob P.

Job Details: 08/19/2021

"Installed previously ordered sump assembly. Test cycled, all checks ok."