We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Farmers Branch, TX 75234
John
Job Details:
07/18/2022
Came to install new safety valve. Found igniter only reaching 2.5 Amp. Needs new igniter.; ordrng 1 5304509706 (Igniter)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF-45K6500AV/A2
Near Dallas, TX 75204
Patrick
Job Details:
07/18/2022
"Customer concern, unit powers on but will not begin cycle. Error code ddc, door lock error. Must replace door lock. R/s 7-25 f4om 8-12. Closer to 12 please; ordrng 1 DC64-00519D (Door lock)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Dallas, TX 75211
Patrick
Job Details:
07/18/2022
"Replaced motor, calibrated, tested. All checks good."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75206
Patrick
Job Details:
07/18/2022
"Customer concern, unit very loud during spin. Found unit being used in commercial setting. Warranty does not apply. Good fill, good agitate, good drain, good spin, very loud. Failed main bearing. Must replace. Customer does not wish to continue with repair."
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESP
Near Dallas, TX 75214
Patrick
Job Details:
07/18/2022
"Replaced drain kit and evap cover, found lower drawer damged and cover missing. Must replace. Ship dtc.; ordrng 1 DA97-04847D (Pantry drawer) and 1 DA97-07020C (Pantry drawer cover)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AW/US D3
Near Dallas, TX 75220
John
Job Details:
07/18/2022
Picked up flashlight.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSSA9
Near Dallas, TX 75238
John
Job Details:
07/18/2022
Customer concern is DW top rack falling off. Found both adjusters broken and dry rotted. Replaced adjusters from truck stock. All checks good.; used 1 W10712394 (ADJUSTER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HW0
Near Garland, TX 75043
Patrick
Job Details:
07/18/2022
"Customer concern, oven temp error code. Must replace sensor. F3e1 shorted temp sensor. R/s for 7/22 8-12; ordrng 1 WPW10181986 (Temp sensor)"
We serviced a
AMANA DRYER-ELECTRIC
Model LEA30AW
Near Dallas, TX 75252
Patrick
Job Details:
07/15/2022
"Customer concern, unit takes 2hrs to dry clothes. Good tumble good heat. Failed air flow test while connected. Passed air flow test when disconnected. Heating normally. Customer must have home vent professionally cleaned."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Dallas, TX 75287
Patrick
Job Details:
07/15/2022
Customer concern unit holding water in door boot. Found drain holes clogged. Cleared. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near McKinney, TX 75071
Chris
Job Details:
07/15/2022
Replaced handle. Tested. Unit checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLE2516W
Near McKinney, TX 75070
Chris
Job Details:
07/15/2022
Customer concern is unit still having drying issues. Unit failed airflow test. Unit does heat. Customer had vent cleaning company clean vent but they did not go on roof. They are having company come check exit of vent. Also unit is noisy. Needs new roller and belt. ; ordrng 4 4581EL3001E (Roller)s and 1 4400EL2001F (Belt)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near McKinney, TX 75070
Chris
Job Details:
07/15/2022
Customer concern is unit making noise while spinning. Found basket cracked and wobbles causing banging noise. Need new basket. ; ordrng 1 W10554251 (spin basket)
We serviced a
KENMORE WALL OVEN
Model 79047783402
Near Lewisville, TX 75057
John
Job Details:
07/15/2022
"Customer concern is oven not heating. Found thermal fuse not tripped. Found control board sending 0 vac to bake and broil elements. Also found bake element fails continuity check. Needs new control board and bake element.; ordrng 1 318255103 (bake element) and 1 316418554 (Control Board) and 1 318003614 (thermostat safety) and 1 318003624 (thermostat) and 1 318004900 (switch,thermal)"
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Plano, TX 75093
Chris
Job Details:
07/15/2022
Replaced control board. When testing power found unit had bad cutout for lower oven. Need new cutout. ; ordrng 1 WP4449751 (thrmst-fix)
We serviced a
KITCHENAID DISHWASHER
Model KUDS220T2
Near Dallas, TX 75252
Chris
Job Details:
07/15/2022
On arrival found plumbing under sink not connected. Water turned off. Also copper water line going to dishwasher water valve. Need to have plumber replace supply line to unit and hook up drain ; O-emld tckt
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW72HEDW
Near Puyallup, WA 98374
Cejay
Job Details:
07/15/2022
Customer concern is that washer will not power on and door is locked. Manually released door lock. No voltage coming from wall outlet. Checked breaker. Plugged washer into another outlet cycle tested unit all checks good. Advised customer electrician is needed.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6200VW0
Near Tacoma, WA 98407
Cameron M.
Job Details:
07/15/2022
"Installed previously ordered bearing, rotor,stator and sensor. Cycle tested unit. All checks good advised customer not to use unit for no less than 12 hours to allow sealants to set up."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Dallas, TX 75214
Patrick
Job Details:
07/15/2022
"Customer concern unit leaking and is sudsy, confrimed. F6e2 fill valve, f6e3 suds, f6e4 float sw. Svc abruptly ended early. Must replace soap dispenser and vent fan. R/s for 7-21 @8-12; ordrng 1 WPW10469574 (Vent assy) and 1 W11032769 (Soap dispenser.)"
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Dallas, TX 75248
Chris
Job Details:
07/15/2022
Customer concern is unit not heating. Ran heater test in diagnostics. No heat. No power going to element. Will need new board and element. Unit unable to be removed due to floor being installed in front. Instructed customer. Unit also filling with cold water due to hot warmer supply issue with plumbing. Unit needs hot water supply to operate correctly. Need plumber to fix hot water supply. ; ordrng 1 WD21X24901 (Machine control) and 1 WD05X24776 (Heating element)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Spanaway, WA 98387
Cameron M.
Job Details:
07/15/2022
"Customer concern is that dryer makes noise during operation. Preformed airflow test, failed (yellow). Found seized idler pulley, causing unit to make squealing noise during operation. Needs new idler pulley. Installed new idler pulley.cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x. All checks good. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Puyallup, WA 98373
Cameron M.
Job Details:
07/15/2022
"Customer concern is that dishwasher does not clean dishes. Found trim blocking access to bottom of unit. Also found Bottom rack wheels missing. found F7e1 (no heat) via service mode. Found unit in heat lockout, caused by seized washmpump. Causing unit to not run wash cycle. Advised customer of trim blocking access to unit will need to be removed. Needs new sump assembly and wheel. Follow up visit scheduled for 7/22 1-5; ordrng 1 WPW10605057 (PUMP&MOTOR) and 2 WHEEL (W10195416V)s"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GCEM2990MQ1
Near Puyallup, WA 98374
Cejay
Job Details:
07/15/2022
Customer concern is that dryer is not heating properly and takes multiple cycles to dry. Preformed airflow test pass. Found fail cycling thermostat causing dryer not to heat properly. Also found broken door switch. Needs new cycling thermostat and door switch. Follow up scheduled for 07/22 8-12pm; ordrng 1 WP3387134 (thrmst-fix) and 1 WPW10237959 (switch-dor)
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG/AA 00
Near DuPont, WA 98327
Cejay
Job Details:
07/15/2022
Customer concern is that dishwasher shows lc error found signs of leak on leak tray coming from drain hose. Filled and drained dishwasher multiple times while visually inspecting for leak. Unit did not leak . Found no damage on drain hose. Advised customer to monitor unit if issues persists to call and schedule another appointment
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AW/A4
Near Lewisville, TX 75067
John
Job Details:
07/15/2022
"Installed new drain pump, water valve, and nozzle. All checks good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Lewisville, TX 75067
John
Job Details:
07/15/2022
"Customer concern is DW leaking. Found severe amount of Rodent damage beneath unit. Will need new wash motor, drain pump, sump assy, sump gasket, drain hose, wiring harness, exterminator, and door sweeper seal to resolve issue.; ordrng 1 154844101 (motor kit) and 1 A00126401 (pump assembly) and 1 154246801 (gasket,sump) and 1 154723801 (sump assembly) and 1 807117001 (hose) and 1 154832401 (Wire harness) and 1 809006501 (Sweeper seal)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Steilacoom, WA 98388
Cejay
Job Details:
07/15/2022
Installed previously ordered inner door and leak kit. Cycle tested unit multiple times on different cycles. No leaks all checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 41784042500
Near Sachse, TX 75048
Chris
Job Details:
07/15/2022
Customer concern is unit won't start. Found outlet has good power but bot making tight contact with power cord. Need to replace outlet. Instructed customer.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Dallas, TX 75217
Patrick
Job Details:
07/15/2022
"Customer concern, door seal broken. Must replace. Rs for Thurs 7-21 from 8-12; ordrng 1 WPW10535778 (Door s3al)"
We serviced a
GE WASHER-TOPLOAD
Model GFW550SSN1WW
Near Garland, TX 75040
Patrick
Job Details:
07/15/2022
"Customer concern, drain pump always on. Unit unplugged on arrival. Upon power up, drain pump activated. Found. Drain tube fully inserted into standpipe. Corrected drain hose insertion, drain pump immediately stopped running. Plugged in nufi. Pressure sensor error code, cleared. Tested all pumps, valve and motor. Unit operating normally at this time."
We serviced a
LG WASHER-FRONTLOAD
Model WT1101CW
Near Sachse, TX 75048
Patrick
Job Details:
07/15/2022
"Customer concern, unit contention filling. Confirmed. Found hot valve stuck open, must replace inlet valve. ; ordrng 1 5221EA1008F (Inlet valve)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model 110.20222510
Near Lewisville, TX 75067
John
Job Details:
07/15/2022
Customer concern washer not spinning and banging around. Found error code for unbalanced load. Found suspension rods extremely bouncy causing unit to not be able to balance load. Needs new suspension rods. Follow up scheduled for 07/21 1(1-5pm); ordrng 1 W10780048 (suspension)
We serviced a
GE DRYER-ELECTRIC
Model GTDS850ED0WS
Near Farmers Branch, TX 75234
John
Job Details:
07/15/2022
"Installed new idler arm, belt and rear rollers. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AW/US D3
Near Dallas, TX 75220
John
Job Details:
07/15/2022
"Customer concern is washer banging around in spin and leaking water. Found counter weight and tub assy have failed in a manner that ripped a hole in the tub and striped outbolt holes in counter weight also tore a hole in the pressure hose and door boot. Will need new tub assy, counter weight, door boot and drum.; ordrng 1 DC67-00999A (Counter weight) and 3 DC97-02412A (Bolt)s and 1 DC64-03788A (Door boot) and 1 DC97-21466A (Front tub) and 1 DC97-21474A (Pressure hose) and 1 DC97-21594A (Front tub assy) and 1 DC97-21456B (Basket)"
We serviced a
LG WASHER-TOPLOAD
Model WT7300CW/01
Near Dallas, TX 75229
John
Job Details:
07/15/2022
Installed new pcb assy and consol. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Garland, TX 75044
Patrick
Job Details:
07/15/2022
Replaced door boot and spring. Leak checked. All checks good at this time.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3
Near Wylie, TX 75098
Chris
Job Details:
07/15/2022
Replaced motor assembly. Tested. Unit checks good.
We serviced a
GE DISHWASHER
Model GLD5560L00SS
Near Dallas, TX 75230
John
Job Details:
07/15/2022
"Customer concern is DW leaking water out of door when not in use. Found inlet vavle stuck open and continuously filling with water. Needs new inlet valve. Also found water supply valve under sink unable to be turned off. Advised Customer that a plumber will be necessary to change vavlen before repair can be completed.; ordrng 1 WD15X10003 (valve,water)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020222511
Near Tacoma, WA 98498
Cejay
Job Details:
07/15/2022
Customer concern is that fabric is caught under agitator. Removed agitator and fabric. Visually inspected agitator for damage. Calibrated washer. Advised customer on proper loading practices. Zippers and buttons fastened. Cycle tested unit all checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M7750V/A3
Near Rowlett, TX 75089
Chris
Job Details:
07/15/2022
Wrong seal ordered. Found correct part for door. ; ordrng 1 DC62-00344A (Seal)
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near University Place, WA 98467
Cejay
Job Details:
07/15/2022
"EBR76262101Installed previously ordered hinge, switch assembly and hinge posts. DE error still present. Tested harness for continuity. Board fails to recognize lid switch. Needs new main control. AHS to supply. Advised customer parts show out of stock and may take time to recive.; ordrng 1 EBR76262101 (PCB ASSEMBLY,MAIN)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ1
Near Spanaway, WA 98387
Cejay
Job Details:
07/15/2022
Customer concern is that washer is not draining. Found failed lid switch causing washer not to operate. Needs new lid switch. Follow up scheduled for 07/22 8-12pm ; ordrng 1 3949247V (switch-plg)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98373
Cameron M.
Job Details:
07/15/2022
"Customer concern is that dishwasher does not wash dishes properly f9e1 (can't find position). Cycle tested unit 5x. Found power connector socket of diverter separating, causing intermittent loss of power. Resulting in diverter not locating to correct positioning for wash cycle. Needs new diverter follow up visit scheduled for 7/22 8-12; ordrng 1 W10537869 (MOTOR)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG/AA
Near Puyallup, WA 98375
Cameron M.
Job Details:
07/15/2022
Installed previously ordered wash pump. Cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6230HW0
Near Sumner, WA 98391
Cejay
Job Details:
07/14/2022
Installed previously ordered element. Preformed airflow test failed (yellow) Cycle tested unit all checks good. Advised customer on excessive dryer vent hose.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11063032101
Near Balch Springs, TX 75180
Patrick
Job Details:
07/14/2022
"Replaced door sw. Tested unit. All checks good. Found dryer vent heavily damaged, strongly recommend replacement of vent."
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near McKinney, TX 75071
Chris
Job Details:
07/14/2022
Customer concern is unit not heating. Found bake element open due to short. Need new bake element. ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Dallas, TX 75227
Patrick
Job Details:
07/14/2022
"Customer concern, unit not agitating during cycle. Unit loaded with wet towels on arrival, ran drain and spin. Good spin, good drain. Ran empty normal cycle, good fill, good agitate, noise from slider assy. Replaced from truck stock. ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near McKinney, TX 75071
Chris
Job Details:
07/14/2022
Customer concern is front left burner not operating. Issue was she thought it should stay glowing orange. Instructed customer on cooktop operation and why it comes on and off. Tested all functions. Unit checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AV/A4
Near McKinney, TX 75071
Chris
Job Details:
07/14/2022
Customer concern is unit won't start cycle. Found lid not locking due to cover being broken. Need new cover and lock. ; ordrng 1 DC63-01918C (Lock cover) and 1 DC34-00025E (Lock)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Chris
Job Details:
07/14/2022
Customer concern is unit not making ice still. Ran icemaker test. No errors for icemaker. Cycled and filled good. Icemaker was noisy cycling. Recommend new ice maker and recorder emitter board ; ordrng 1 W11483245 (Icemaker) and 1 W10898445 (cntrl-elec) and 1 W10870822 (cntrl-elec)
We serviced a
GE COOKTOP
Model PP989DN2BB
Near Coppell, TX 75019
John
Job Details:
07/14/2022
Installed new element and added screws to secure glass top to case. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 03
Near Tacoma, WA 98444
Cejay
Job Details:
07/14/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good advised customer dryer vent needs service ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
GE RANGE
Model JGSP28BEK4BB
Near Dallas, TX 75215
Patrick
Job Details:
07/14/2022
"Customer concern, unit poofing when ignition occurs. Late ignition. Found ignition port on burner tube corroded. Gas valve opens but ignition takes up to 20s. Must replace burner tube and gas valve. ; ordrng 1 WB16T10022 (Burner tube) and 1 WB21T10014 (Gas valve)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6000XG2
Near Graham, WA 98338
Cameron M.
Job Details:
07/14/2022
"Customer concern is that washer does not run cycle left door locked. Found failed door lock, causing unit to not start cycle. Needs new door lock. Advised customer unable to fully test unit as unit cannot start cycle without functioning door lock. Follow up visit scheduled for 7-21 1-5; ordrng 1 WP8183270 (LATCH)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX500XW2
Near Dallas, TX 75219
Patrick
Job Details:
07/14/2022
"Customer concern, unit not draining. Drain pump energizes, not pumping water, must replace pump. Found gearcase pouring oil on entire drive system. Must replace all components. ; ordrng 1 WPW10276397 (Drain pump.) and 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W10721967 (Cam assy) and 1 WPW10006384 (Belt) and 1 WPW10006355 (Shifter) and 1 WPW10427633 (Shield)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Puyallup, WA 98374
Cameron M.
Job Details:
07/14/2022
"Installed previously ordered drain pump, cycle tested unit 10x. All checks good"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBS1
Near Dallas, TX 75252
Chris
Job Details:
07/14/2022
Customer concern is unit fills when off and door falls. Broken links. Also water valve stuck open. Replaced links. To replace valve customer will need plumber to replace line to dishwasher. Line currently installed is a plastic line that has pipe dope holding it on. Will leak if removed. Customer will call when plumbing fixed. ; O-emld tckt
We serviced a
GE WASHER-TOPLOAD
Model S1070A55WW
Near Irving, TX 75063
John
Job Details:
07/14/2022
Came to diagnose GE washer. Unit was in garage unplugged and disconnected from water supply. While diagnosing unit I was informed by customer that they didn't want the unit fixed because they had already purchased new ones. I was unable to diagnose machine.
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Irving, TX 75063
John
Job Details:
07/14/2022
Came to install drain pump and door latch. Found cabinetry around unit was built to size making it unable to be uninstalled without damaging cabinetry. Advised Customer that a carpenter will be necessary before unit can be uninstalled. Customer agreed and stated that he would rather wait. Customer advised that he will contact RPS once unit is able to be uninstalled.; O-emld tckt
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.40318900
Near Dallas, TX 75244
John
Job Details:
07/14/2022
Installed new door boot. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFWN1600J0WW
Near Tacoma, WA 98404
Cejay
Job Details:
07/14/2022
"Installed previously ordered door boot, cycle tested unit all checks good"
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Dallas, TX 75243
John
Job Details:
07/14/2022
Installed new control board and wash pump. All checks good.
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Forney, TX 75126
Patrick
Job Details:
07/14/2022
Replaced vent assy. All checks good
We serviced a
AMANA RANGE
Model AKS3040BSS
Near Garland, TX 75043
Chris
Job Details:
07/14/2022
Replaced electrode for front right burner. Tested all burners with customer. Unit checks good.
We serviced a
GE WALL OVEN
Model JKP27WOV1WW
Near Rockwall, TX 75087
Patrick
Job Details:
07/14/2022
"Wrong part, called ahs. Auth 129rgsi"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.27841600
Near Wylie, TX 75098
Chris
Job Details:
07/14/2022
Found multiple bolts and parts of washer rusted and stripped out. Called AHS. They put unit into options.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Richardson, TX 75081
John
Job Details:
07/14/2022
"Customer concern is washer holding water in door boot. Found door boot holding water when I arrived.Found large amount of lint and hair debris clogging boot drain holes. Cleared bedris from drain holes. Once cleared, all standing water drained. Advised Customer on kphow to keep drain holes clear and boot clean. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 11
Near Tacoma, WA 98409
Cejay
Job Details:
07/14/2022
"Customer concern is that washer does not start and display leds just cycle. Preformed diagnostics cycle 3E error. Found failed motor causing basket not to spin, needs new stator and hall sensor. NEW to supply. Follow up scheduled for 07/27 8-12pm ; ordrng 1 DC31-00111A (MOTOR BLDC-ASSY STATOR) and 1 DC31-00098A (ASSY HALL SENSOR)"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near University Place, WA 98467
Cejay
Job Details:
07/14/2022
Tech was assigned as a helper;
We serviced a
GE DRYER-ELECTRIC
Model DPGT750EC2PL
Near Parkland, WA 98444
Cejay
Job Details:
07/14/2022
Installed previously ordered roller assembly. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Puyallup, WA 98371
Cameron M.
Job Details:
07/14/2022
"Customer concern is that washer makes noise during spin cycle. Found excessive tub play due to stripped hub,causing unit to not spin clothes out fully. Needs new hub. Installed new hub. Cycle tested unit 10x. All checks good. ; used 1 W10528947 (HUB) from stock"
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Spanaway, WA 98387
Cameron M.
Job Details:
07/14/2022
Installed previously ordered drain pump assembly. Cycle tested unit 10x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV6OM9900AV5
Near Dallas, TX 75240
John
Job Details:
07/14/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Wylie, TX 75098
Chris
Job Details:
07/14/2022
Customer concern is unit stays locked. Found error code stored for lock error. Ran test cycle. Lock having problems unlocking. Need new Lock. ; ordrng 1 W11307244 (latch)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV6OM9900AV5
Near Dallas, TX 75240
Chris
Job Details:
07/14/2022
Replaced seal. Tested. Unit checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 79680441900
Near Dallas, TX 75218
Patrick
Job Details:
07/14/2022
"Customer concern, unit turns but will not heat. Confirmed. Good 240vac to block, good 120vac to control, all thermostats good, element good, centripetal sw operating. Must replace control board. Part out of stock. ahs to supply parts. ; ordrng 1 EBR62707601 (Main control)"
We serviced a
GE RANGE
Model JB645DK6WW
Near Lewisville, TX 75056
Chris
Job Details:
07/13/2022
Replaced terminal block. Tested. Unit checks good.
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN1RS
Near Carrollton, TX 75010
Chris
Job Details:
07/13/2022
Customer concern is unit tripping breaker. Found terminal block cracked and one of the hot connections screw is stripped. Need new terminal block. ; ordrng 1 WE08X29791 (Wire harness)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DC4
Near Carrollton, TX 75007
John
Job Details:
07/13/2022
"Customer concern is that washer is giving F5 error for lid lock fault when starting cycle. Jumped lid lock, cycle started. Needs new lid lock.; ordrng 1 W10861642 (latch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
John
Job Details:
07/13/2022
Installed new sump assy. And dispenser. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Spanaway, WA 98387
Cejay
Job Details:
07/13/2022
Customer concern is that dryer is still making noise during operation. Found failed idler pully causing noise during operation. Needs new idler pully. Installed new idler pully. Cycle tested unit all checks good ; used 1 W10837240 (BRACKET) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Forney, TX 75126
Patrick
Job Details:
07/13/2022
Replaced evap cover. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT1201CW
Near Forney, TX 75126
Patrick
Job Details:
07/13/2022
Replaced pressure sw and hose. Tested unit. Good fill. All checks good
We serviced a
WHIRLPOOL RANGE
Model WFC150MOEB1
Near Dallas, TX 75253
Patrick
Job Details:
07/13/2022
"Customer concern, door seal broken. Confirmed. Must replace. ; ordrng 1 WPW10129032 (Door seal)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV405GTPASU/AA 01
Near Puyallup, WA 98374
Cejay
Job Details:
07/13/2022
Customer concern is that dryer turns on and motor hums but does not start. Found failed start winding in motor causing dryer not to operate properly. Needs new motor and fan wheel. Follow up scheduled for 07/21 8-12pm; ordrng 1 DC31-00055G (MOTOR AC DRIVE) and 1 DC67-00180B (Fan)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US2A
Near Puyallup, WA 98371
Cejay
Job Details:
07/13/2022
Customer concern is that dishwasher lower spray arm came off during cycle. Found lower spray arm melted to heater. No indications of how spray arm became disconnected. Visually inspected all parts of lower spray arm assembly no damage found. Needs new lower spray arm. Follow up scheduled for 07/21 8-12pm; ordrng 1 5304517203 (SPRAY ARM)
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Tacoma, WA 98404
Cameron M.
Job Details:
07/13/2022
"Customer concern is that dishwasher ran continuously, even after power down. Cycle tested unit 30x, found no active evidence of leak in sump assembly. Found no mechanical defects at time of service. Advised customer to monitor and call if issue persists. Advised customer on using high quality detergent other than cascade."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Irving, TX 75063
John
Job Details:
07/13/2022
"Customer concern is dryer vent check light is on. Vent checked unit while connected to home ventilation, fails yellow. Vent checked unit while disconnected from home ventilation, passes green and warning light shuts off. Reconnected unit to home ventilation and vent checked again, fails yellow and warning light come back on. Advised Customer that vents will need to be cleaned for unit to vent properly and warning light to clear."
We serviced a
MAYTAG DISHWASHER
Model MDBH950AWW
Near Irving, TX 75063
John
Job Details:
07/13/2022
Customer concern is DW stopping and starting randomly though out cycle. Found broken door latch handle and switch randomly loosing continuity. Needs new door latch and handle.; ordrng 1 WPW10275768 (latch-door) and 1 WPW10130695 (latch kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB1
Near Balch Springs, TX 75180
Patrick
Job Details:
07/13/2022
"Replaced sump assy. Unit sprays and drains normally. Still no heat. Found heating element open. Must replace. ; ordrng 1 W10518394 (Heater element), states that autho needed"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400W/A3
Near Garland, TX 75043
Patrick
Job Details:
07/13/2022
"Customer concern, unit intermittently does not get hot enough. Confrimed 120vac on timed. Voltage good 240vac. Element good, 9.9o, not grounded.all thermostats good. Thermistor 8.8ko at 82*, good. Discharge temp 119* svc pointer, certain cycles, including timed dry, automatically select 'eco mode' decreases temp and increases run time. Deselect eco mode. 149* discharge on timed dry. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Puyallup, WA 98374
Branden W.
Job Details:
07/13/2022
"Customer concern is that washer bangs around and leaks. Found worn rear tub bearing and broken drum support causing noise and leak. Needs new rear tub, basket, shocks and door boot. Auth needed; ordrng 1 DC97-19636A (ASSY SEMI TUB BACK) and 1 DC97-17037E (ASSY DRUM) and 1 DC97-18094B (ASSY DIAPHRAGM) and 2 DC66-00470A (DAMPER SHOCK)s and 2 Over-sizedshipping (Over-sized shipping)s"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45M5500AZ/A5
Near Sumner, WA 98390
Branden W.
Job Details:
07/13/2022
"Customer concern is that washer doesn't finish cycle, produces error and doesn't drain. Found 5C (not draining) error stored. Found drain pump filter causing unit to drain too slow setting off error and cycles not completed properly. Cleaned filter. Cycle tested. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8200YW0
Near Rowlett, TX 75088
Patrick
Job Details:
07/13/2022
"Replaced harness, found element grounded, must replace element. All thermostats test good. Recommend customer have vent professionally cleaned to prevent repeat failure. ; ordrng 1 WP8544772 (Element), states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 66513963K017
Near Garland, TX 75040
Patrick
Job Details:
07/13/2022
"Replaced sump, ui, and lower spray arm. Tested unit. All checks good."
We serviced a
FRIGIDAIRE RANGE
Model FES366ECG
Near Enumclaw, WA 98022
Cejay
Job Details:
07/13/2022
Installed previously ordered infinite switch. Cycle tested burner all checks good
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWSSO
Near Irving, TX 75039
John
Job Details:
07/13/2022
Installed new spray arms. All checks good.
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS6
Near Coppell, TX 75019
Chris
Job Details:
07/13/2022
Customer concern is door came off and wouldn't go back on. Broken hinges on upper oven. Replaced hinges. Door now closes but door latch is broken and dangling. Catches door and won't open. Also lower oven door hinges bad. Need new hinges and latch. ; ordrng 1 WP4451424 (latch-door) and 4 WP4448972 (light-oven)s and 2 WP4455526 (hinge-door)s
We serviced a
WHIRLPOOL COOKTOP
Model SCS3017RS00
Near Coppell, TX 75019
Chris
Job Details:
07/13/2022
Replaced listed parts. Wires from spark module damaged. Need new wires and larger orifice holder for front right burner. ; ordrng 2 WPW10128450 (holder-orf)s