We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF331ANW/XAA
Near Graham, WA 98338
Cameron M.
Job Details: 08/09/2022
"Customer concern is that washer does not drain. During visual inspection found basket making contact with tub and door boot, caused by extensive tub play. Also found failed RPS sensor, causing unit to not spin. Found failed drain pump. Customer declined repair at this time."
We serviced a
GE DRYER-ELECTRIC
Model GFD49ERSK0WW
Near Puyallup, WA 98373
Cameron M.
Job Details: 08/09/2022
"Customer concern is that dryer makes squealing noise during operation. Found dirty rollers, causing noise during operation. Cleaned and lubed rollers, cycle tested unit. All checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA
Near Tacoma, WA 98446
Cameron M.
Job Details: 08/09/2022
"Customer concern is that dryer powers but does not tumble. Found broken belt, causing unit to power but not tumble. Needs new belt.. installed belt. Cycle tested unit 3x. All checks good. Unable to preform airflow test. As customer had unit disconnected from vent system.; used 1 6602-001655 (BELT) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/09/2022
"Arrived to preform repair, Customer declined repair at this time. Customer also advised Warrenty supervisor, said unit is being put into buyout opinions."
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/09/2022
Installed previously ordered inlet valve assembly. Cycle tested unit. All checks good. Collected payment via check payment.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8900BC0
Near Rockwall, TX 75087
Chris
Job Details: 08/09/2022
Replaced listed parts. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75243
John
Job Details: 08/09/2022
Customer concern is washer not starting. Found water supply valves turned off causing unit not to start. Opened vavles and cycle tested unit. All checks good.
We serviced a
KENMORE WALL OVEN
Model 790.48123801
Near Dallas, TX 75287
John
Job Details: 08/09/2022
"Installed new control board. Unit still heating out of range. Found stuck relay on relay board for upper broil element causing unit to continue heating after preheat is finished. Needs new relay board.; ordrng 1 316443910 (board), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Plano, TX 75025
Chris
Job Details: 08/09/2022
Customer concern is unit not filling with water. Found debris under float switch causing unit not to fill. Removed debris. Unit filling and running good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6700TW1
Near Rockwall, TX 75032
Patrick
Job Details: 08/08/2022
Unable to separate basket from shaft. Must return with basket puller tool. R/s wed 8-10 from 1-5; schdld next appmnt for 8/10 WED 1-5
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Rowlett, TX 75088
Patrick
Job Details: 08/08/2022
"Customer concern, unit makes terrible noise when spinning. F0e3, f0e7, confirmed belt slip when accelerating into spin. Replaced drive pulley and belt from truck stock. All checks ok at this time. ; used 1 W11239857 (BELT), and 1 W10721967 (Splutch kit) from stock"
We serviced a
GE DISHWASHER
Model GDF530PGM4WW
Near Carrollton, TX 75007
John
Job Details: 08/08/2022
Customer concern is DW leaking behind drawers next to unit. Found small pin hole in drain hose causing leak. Needs new drain hose. Follow up scheduled for 8/15 1-5.; ordrng 1 WD24X10062 (drain hose)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Allen, TX 75013
Chris
Job Details: 08/08/2022
Customer concern is making loud noise. Found two of the rollers are seized. Also motor is barely starting on its own. Long hum when motor starting. Need new rollers and motor assembly. ; ordrng 1 DC93-00101N (Motor assembly) and 4 DC97-16782E (Support rollers)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 08/08/2022
"Installed previously ordered pump and motor assembly. Cycle tested unit 3x, all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ2WW
Near McKinney, TX 75069
Chris
Job Details: 08/08/2022
Customer concern is unit not spinning. Found belt had been tangled in motor shaft. Also ripped speed sensor off motor. Damage to shifter. Need new motor with sensor and shifter. ; ordrng 1 WH49X25375 (1/2 hp motor and nut) and 1 WH12X26329 (sensor speed) and 1 WH01X24180 (drive belt) and 1 WH03X30517 (Speed sensor)
We serviced a
GE COOKTOP
Model PHP9030DJ2BB
Near Frisco, TX 75035
Chris
Job Details: 08/08/2022
Customer concern is glass is cracked on cooktop. Crack going across whole cooktop. Need new glass ; ordrng 1 WB62X26848 (maintop and ui asm)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9460PL1
Near Tacoma, WA 98422
Cejay
Job Details: 08/08/2022
Customer concern is that washer is not spinning clothes properly. Cycle tested unit with a load ( six towels ) all checks good advised customer on proper loading practices
We serviced a
LG RANGE
Model LDE4415ST/00
Near Fife, WA 98424
Cejay
Job Details: 08/08/2022
Installed previously ordered infinite switch. Cycle tested unit all checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50F9A7EVP/A2
Near Dallas, TX 75230
John
Job Details: 08/08/2022
Customer concern is Dryer is not getting hot enough. All fuses and element check good. Ran temp check and vent check on unit. Temp check passes. Vent check still red. Advised customer that vents will need to be serviced to avoid risk of future heating problems.
We serviced a
LG DRYER-ELECTRIC
Model DLEX8000V
Near Dallas, TX 75211
John
Job Details: 08/08/2022
Customer concern is that dryer make loud banging when running. Found 3 rollers completely destroyed and the other 3 very worn and sticking. Needs new rollers.; ordrng 6 4581EL3001E (Roller)s
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Plano, TX 75093
Chris
Job Details: 08/08/2022
Replaced cooling fan. Tested. Unit checks good.
We serviced a
FRIGIDAIRE COOKTOP
Model N/A
Near Plano, TX 75024
Chris
Job Details: 08/08/2022
Customer concern is burners not working. Front right and back right burners not lighting. Found both burner heads clogged. Cleaned burners. All burners lighting good. Model serial tag is under cooktop and has oven built in under.
We serviced a
GE DRYER-ELECTRIC
Model GTDP490ED8WS
Near Graham, WA 98338
Cameron M.
Job Details: 08/08/2022
"Customer concern is that dryer makes noise during operation and takes hours to dry clothes. Preformed airflow test, failed (red). Found found failed contacts in timer, causing unit to not advance. Also found worn drum bearing, causing noise during operation. Needs new timer,bearing, duct drum, glides,duct felt,timer.; ordrng 1 WE09X27634 (FELT TRAP DUCT) and 1 WE03X25079 (TOP BEARING) and 2 WE3M52 (GLIDE)s and 2 WE3M51 (GLIDE)s and 1 WE14X25080 (TRAP DUCT ASM) and 1 WE4M527 (TIMER)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED95HEXW1
Near Graham, WA 98338
Cameron M.
Job Details: 08/08/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make squealing noise during operation. Also found worn belt as result of seized idler pulley.needs new idler pulley and belt. Installed new idler pulley and belt. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit.all checks good.; used 1 W10837240 (BRACKET), and 1 661570V (BELT) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS02
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/08/2022
"Installed previously ordered thermal fuse. Cycle tested unit,all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Frisco, TX 75034
Chris
Job Details: 08/08/2022
Replaced sump assembly. When testing found drain hose that's connected sump has a pinhole peak. Need new drain hose. ; ordrng 1 WPW10545278 (drain hose)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS2A
Near Tacoma, WA 98418
Cejay
Job Details: 08/08/2022
Customer concern is that dishwasher will leak intermittently. Found worn sweeper seal and splash guards causing dishwasher to leak. Needs new sweeper seal and splash guards. Follow up scheduled for 08/16 10-2pm; ordrng 1 809006501 (gasket) and 1 154701001 (splash shield kit)
We serviced a
SAMSUNG RANGE
Model NE59M4320SG/AA 03
Near Roy, WA 98580
Cameron M.
Job Details: 08/08/2022
"Installed previously ordered infinite switch. Cycle tested unit 3x, all checks good. Collected payment via cash payment"
We serviced a
GE RANGE
Model JS645SL1SS
Near Graham, WA 98338
Cameron M.
Job Details: 08/08/2022
"Customer concern is that range oven set to bake unit will start to heat then cancel cycle. Tested continuity of bake and broil elements, good.Found stuck blb relay. Causing unit to not heat oven and cancel heat cancel. Needs new main board and temp sensor. Follow up visit scheduled for 8/15 1-5.; ordrng 1 WB27X32140 (OVEN CONTROL AND OVERLAY ASM) and 1 WB21X22134 (SENSOR)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA400PJHDWR/AA
Near Tacoma, WA 98407
Cejay
Job Details: 08/08/2022
"Customer concern is that washer is still resetting time during spin cycle. Pulled error code DCX4 multiple OOB errors. Cycle tested unit with a load and reset timer at the 4 minute mark. Needs new sub pcb, hall sensor and user interface. Requires Auth ; ordrng 4 DC97-16350C (ASSY DAMPER)s and 1 DC92-01022B (ASSY PCB SUB) and 1 DC31-00153A (MOTOR BLDC-ASSY HALL SENSOR;), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5840TW0
Near Tacoma, WA 98465
Cejay
Job Details: 08/08/2022
"Installed previously ordered timer. Timer knob broke during removel of timer. Until still pauses in the middle of cycle and produces smell and noise. Needs new motor, capacitor, coupler and knob. Follow up scheduled for 08/16 8-12pm; ordrng 1 WPW10110033 (knob) and 1 285852A (coupling,motor) and 1 WP661600 (drive motor) and 1 WP8572717 (start capacitor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Dallas, TX 75211
John
Job Details: 08/08/2022
"Customer concern is DW not cleaning well and lower rack missing wheels. Ran short test cycle. No f codes found. Did find neither wash arm rotating due to debris I holes, also confirmed that all wheels on all 4 corners are missing. Needs new wash arms and lower rack wheels. Follow up scheduled for 8/12 8-12; ordrng 1 WPW10605345 (arm-spray) and 1 W10803178 (arm-spray) and 4 W10195416V (dish rack wheel)s"
We serviced a
KENMORE RANGE
Model NOTAVAILABLE
Near Dallas, TX 75215
John
Job Details: 08/08/2022
Came to service range. Found unit to have been manufactured in the 1950's and no parts available. May need a restoration/antique specialist for service.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE WALL OVEN
Model JT952S0K3SS
Near Dallas, TX 75214
John
Job Details: 08/08/2022
Installed new fan assy. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXWH2
Near Spanaway, WA 98387
Cejay
Job Details: 08/08/2022
Installed previously ordered diverter motor. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Little Elm, TX 75068
Chris
Job Details: 08/08/2022
Customer concern is unit making loud noise. Found squeak noise coming from pulley. Replaced pulley from truck stock. Tested. Unit checks good. ; used 1 W10837240 (BRACKET) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50K8600AV/A2
Near Princeton, TX 75407
Chris
Job Details: 08/08/2022
Customer concern is unit leaking. Ran rinse and spin cycle. Saw no leak. Did see signs of water under valve and dispenser. Need new valve and dispenser. ; ordrng 1 DC97-15459G (Valve assembly) and 1 ?DC97-19312A (Assy detergent)
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Wylie, TX 75098
Chris
Job Details: 08/08/2022
Customer concern is unit won't start. Found cracked timer knob. This is preventing timer from turning. Need new knobs. ; ordrng 1 WE01X24552 (knob main asm)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Rowlett, TX 75088
Patrick
Job Details: 08/08/2022
"Customer concern, unit fills by itself when not in use. Must replace inlet valve assy. R/s Fri 8-10 from 1-5; ordrng 1 DC97-15459H (Inlet valve assy)"
We serviced a
LG DISHWASHER
Model MISSING
Near Dallas, TX 75228
Patrick
Job Details: 08/08/2022
"Customer concern, unit has no power. Found melted wire nut and power cord. Must replace power cord. R/s for Fri. 8-12 from 10 -2.; ordrng 1 WX09X70910 (Power cord)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Plano, TX 75093
John
Job Details: 08/08/2022
Installed new sump assy. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/08/2022
"Customer concern is that dishwasher leaks alot of water from right corner ,prior service company replaced wash pump, at that time water came from left side of door. After repair water comes from right side of door. Found oversuds conditions present on right side of door. Found excessive suds in unit during cycle testing. Flushed suds out of unit, cycle tested unit. Found rear manifold damaged and no manifold seal, causing high volume of water to be forced to the door seal, causing water leak. Needs new manifold, seal and tub seal. Follow up visit scheduled for 8/15 8-12 advised customer not to use dishwasher as it leaks. ; ordrng 1 DD62-00068A (Seal) and 1 DD82-01100A (SVC ASSY-DUCT) and 1 DD62-00043A (SVC-SEAL-TUB FRONT;)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9206AYW
Near Graham, WA 98338
Cejay
Job Details: 08/08/2022
"Customer concern is that dryer is taking long time to dry. Customer has expressed multiple concerns that the dryer is running continuously and is taking long dry times. Recommend replacing element, thermostat, thermistor and timer to resolve issues. Requires Auth follow up scheduled for 08/15 8-12pm; ordrng 1 WP307249 (thermostat) and 1 WP33001624 (timer) and 1 WPY308612 (element) and 1 WP303396 (thrmst-fix)"
We serviced a
FRIGIDAIRE RANGE
Model FFGH3054USD
Near Mesquite, TX 75151
Patrick
Job Details: 08/08/2022
"Customer concern, unit exploded and burned the floor. Found bent frame causing bake oriface to fall out of alignment with burner tube. Resulting in gas leak which caught fire. Must replace heat shield, gas system, and damaged power cord. ; ordrng 1 5304509199 (Power cord) and 1 5304514161 (Back panel main) and 1 316406200 (Heat shield lower) and 1 316031501 (Safety valve) and 1 316404400 (Burner tube) and 1 316489403 (Igniter) and 1 316408706 (Drawer body)"
We serviced a
KENMORE DISHWASHER
Model 58716252402
Near Dallas, TX 75206
Patrick
Job Details: 08/08/2022
"Customer concern, spray arm detached. Confirmed. Found spray arm melted. Must replace. ; ordrng 1 5304517203 (Spray arm)"
We serviced a
GE WALL OVEN
Model JT952S0K3SS
Near Dallas, TX 75214
Patrick
Job Details: 08/08/2022
Tech was assigned as a helper;
We serviced a
GE WASHER-FRONTLOAD
Model WHDVH660HWW
Near Forney, TX 75126
Patrick
Job Details: 08/05/2022
Replaced control and inlet valve. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA52M7750AW/A4
Near Lewisville, TX 75067
John
Job Details: 08/05/2022
Customer concern is water coming into washer when not in use. Confirmed unit filling while not in use. Needs new inlet valves. Follow up scheduled for 8/12 1-5.; ordrng 1 DC97-15459G (Inlet valve assy.)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA400PJHDWR/AA
Near Tacoma, WA 98407
Cejay
Job Details: 08/05/2022
"Installed previously ordered assembly clutch and main pcb, cycle tested washer on spin cycle all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Eatonville, WA 98328
Cameron M.
Job Details: 08/05/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Preformed airflow test, passed (green). Collected payment via debit card. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTPQ4
Near Tacoma, WA 98409
Cameron M.
Job Details: 08/05/2022
"Customer concern is that dishwasher door does not latch. Found Door strike disengaged from frame ,causing unit to not latch and start cycle. Recounted strike. Cycle tested unit 10x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near University Place, WA 98467
Cejay
Job Details: 08/05/2022
Installed AHS supplied main control. Washer still shows DE. Called AHS Auth number 250DMLI.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ8WW
Near Dallas, TX 75204
Patrick
Job Details: 08/05/2022
"Customer concern, door latch broken. Confirmed. Replaced from truck stock. Tested unit. All checks good; used 1 WH08X32697 (Lid lock) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6300W/A3
Near Dallas, TX 75225
Patrick
Job Details: 08/05/2022
"Customer concern, unit makes rattling sound during use. Tested empty, no noise. Tested under load, no noise. Unable to induce failure. All checks good"
We serviced a
MAYTAG DISHWASHER
Model MDBH955AWS
Near Lakewood, WA 98498
Cejay
Job Details: 08/05/2022
Customer concern is that dishwasher is leaking. Found leak coming from worn door seal. Needs new door seal. Advised customer parts show discontinued and may take time to recive. AHS to supply. ; ordrng 1 WP99002588 (seal- door)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Dallas, TX 75243
Patrick
Job Details: 08/05/2022
Replaced drain pump. Unit. All checks good.
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Garland, TX 75044
Patrick
Job Details: 08/05/2022
Removed stock from drain pump. Tested unit. All checks
We serviced a
GE DISHWASHER
Model GDWF160V40SS
Near Lewisville, TX 75067
John
Job Details: 08/05/2022
"Customer concern is DW doesn't start. Found all light on UI working and buttons responding. Verified voltage to control board. Found no voltage leaving control board, causing unit not to start. Needs new control board. Follow up scheduled for 8/12 10-2; ordrng 1 WD21X10440 (module control asm)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HW0
Near Princeton, TX 75407
Chris
Job Details: 08/05/2022
Customer concern is unit not draining. Found impeller on pump damaged due to debris being wedged in pump. Need new drain pump. ; ordrng 1 W11458345 (Pump)
We serviced a
GE WASHER-TOPLOAD
Model GTWP1000M2WW
Near Roy, WA 98580
Cejay
Job Details: 08/05/2022
"Customer concern is that washer is leaking and is not spinning. Found failed transmission causing noise during operation and leak. Found failed motor causing basket not to spin. counter weight has fallen and hardware is no where to be seen. Unit needs new shaft,motor, counter weight screw and mounting bracket, tub bearing, tub seal and tub washer. Requires Auth ; ordrng 1 WH38X10017 (washing machine shaf) and 1 WH20X10093 (washing machine moto) and 1 WH02X10235 (scr 1/4-20 b hxw 3.9) and 1 WH49X20708 (washing machine coun) and 1 WH2X1198 (washer tub bearing) and 1 WH02X10383 (washing machine tub) and 1 WH2X1197 (washer tub bearing)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near University Place, WA 98466
Cameron M.
Job Details: 08/05/2022
"Customer concern is that dishwasher leaks a little water during operation, and door does not close properly. Found unit un-level, causing door to not close properly. Leveled unit. Cycle tested unit 5x , found no mechanical defects at time of service.advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near University Place, WA 98466
Cameron M.
Job Details: 08/05/2022
"Installed previously ordered parts, cycle tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Princeton, TX 75407
Chris
Job Details: 08/05/2022
Customer concern is unit leaking. Ran unit. Found no sign of leak. Unit brand new. Customer only ran it the one time. Customer will monitor unit.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3200AWA3
Near Allen, TX 75002
Chris
Job Details: 08/05/2022
Customer concern is unit not heating. Found open heating element. Replaced element assembly from truck stock. Tested. Unit checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Chris
Job Details: 08/05/2022
Replaced icemaker and emitter. Cycled and filled good.
We serviced a
WHIRLPOOL RANGE
Model KGRS303BSS1
Near Dallas, TX 75252
Chris
Job Details: 08/05/2022
Replaced ignitor and bulb. Bulb ordered had different part in box. Tested. Unit checks good. ; used 1 8009 (LIGHT BULB) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Sumner, WA 98390
Cameron M.
Job Details: 08/05/2022
"Customer concern is that washer produces noise during spin cycle. Cycle tested unit Found stuck inlet valves, causing unit to not fill at proper rate. Also found failed transmission, causing unit to make noise during spin cycle. Needs new hot and cold inlet valves and transmission,agitator and screw. Advised customer part need authorization , unable to schedule repair at this time Requires auth ; ordrng 1 W11550891 (AGITATOR) and 1 W11393685 (GEARCASE) and 1 W11165546 (VALVE)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086572500
Near Plano, TX 75093
Chris
Job Details: 08/05/2022
Customer concern is unit not drying. Failed airflow test. Unit is heating good. Customer will need to have the vent cleaned. Also all 3 baffles were broken off. Holes in drum where baffles are screwed in are all opened up. Need new drum. ; ordrng 1 W10865330 (drum)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A2 11
Near Lewisville, TX 75067
John
Job Details: 08/05/2022
Installed new inlet valves. All checks good.
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3034XB00
Near Graham, WA 98338
Cejay
Job Details: 08/05/2022
Customer concern is that cooktop is cracked and dual RF burner does not work. Chipped glass from impact and glass edge. Found failed RF burner. Needs new glass top and RF burner. Requires Auth Requires second tech. AHS to supply.; ordrng 1 W10365132 (COOKTOP) and 1 W11171119 (elmnt-surf)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11042922200
Near Tacoma, WA 98444
Cejay
Job Details: 08/05/2022
"Customer concern is that washer is not draining and is leaking from door. Found clogged drain trap causing unit not to drain. Found debris on door glass causing leak. Removed clog from drain, cleaned door glass, cycle tested unit all checks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/05/2022
"Customer concern is that dishwasher leaks alot of water. Cycle tested unit Found lower spray arm separating at ends, causing unit to leak from bottom of door during operation. Also found diverter assembly leaking heavily. Causing large volume of standing water under unit. Leaks also caused floor to warp. Needs new sump assembly and lower spray arm. Customer declined repair at this time. Collected 95.00 trip fee via check payment"
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Coppell, TX 75019
John
Job Details: 08/05/2022
Installed new vent cover. All checks good.
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD6200SW2
Near Carrollton, TX 75006
John
Job Details: 08/05/2022
Installed new idler pulley and belt. All checks good.
We serviced a
GE DISHWASHER
Model PDT760SSF0SS
Near Farmers Branch, TX 75244
John
Job Details: 08/05/2022
Installed new control board. Unit still not filling. Found faulty flood switch causing no fill. Replaced flood switch from truck stock.all checks good.; used 1 WD21X10519 (SWITCH FLOOD) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA456DRHDWR/AA 01
Near Dallas, TX 75238
Chris
Job Details: 08/05/2022
Replaced dampers. Tested. Unit checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW4200BW1
Near Garland, TX 75040
Chris
Job Details: 08/05/2022
Customer concern is unit spinning. Found drain pump clogged with debris. Cleaned pump. Tested. Unit checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWX600BW0
Near Garland, TX 75043
Chris
Job Details: 08/05/2022
Replaced gearcase. Tested. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Rowlett, TX 75089
Patrick
Job Details: 08/05/2022
"Customer concern, poor washability. F6e4, float sw open, f6e1 low/ no water. Removed chunk of plastic from float sw. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL1
Near Graham, WA 98338
Cameron M.
Job Details: 08/05/2022
"Installed previously ordered adjusters and upper and lower spray arms. Cycle tested unit, all checks good"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBS1
Near Dallas, TX 75252
John
Job Details: 08/04/2022
"Came to install new inlet valve. When I asked if the new water line had been installed the customer stated that the plumber came and spent less than 5 minutes there and informed the customer that the issue was with the high loop. The plumber removed the high loop that was already there and re installed it. He did not do anything with the water line. I advised Customer as to why the high loop would not be the issue because the inlet vavle is leaking. Water line and supply valve will need to be replaced before inlet valve can be replaced.; O-emld tckt , states that autho needed"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/04/2022
Customer concern is that dryer is not heating and is making a noise during operation. preformed airflow test failed (yellow) found open element causing dryer not to heat also found failed idler pully causing noise during operation. Vacuumed excess lint from dryer cabinet. Cleaned and lubed all five support rollers. Needs new element and idler pully. Advised customer dryer vent needs service.Follow up scheduled for 08/10 8-12; ordrng 1 WP3387747 (ELEMENT) and 1 W10837240 (BRACKET)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Dallas, TX 75220
Patrick
Job Details: 08/04/2022
"Customer concern, soap dispenser not opening. Must replace dispenser. ; ordrng 1 W10861000 (Dispenser)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5310VQ0
Near Lake Tapps, WA 98391
Cejay
Job Details: 08/04/2022
"Customer concern is that bolt to agitator came out and agitator fell apart. Screw will no longer thread into transmission shaft. Need new gearcase, agitator and screw. Follow up scheduled for 08/10 8-12pm; ordrng 1 WP358237 (screw) and 1 285565 (agitator assy,comp) and 1 3360629 (gear case)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW1
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/04/2022
Customer concern is that washer is making a noise during operation. Found leaking transmission causing noise during operation. Needs new transmission and slider. Follow up scheduled for 08/10 8-12pm.; ordrng 1 W10811956 (GEARCASE) and 1 W10734521 (SLIDER)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HW0
Near Sumner, WA 98390
Cejay
Job Details: 08/04/2022
Customer concern is that dryer is making a noise during operation. Preformed airflow test pass. Found failed idler pully causing noise during operation needs new idler pully. Installed new idler pully. Cleaned and lubed LF roller. Vacuumed excess lint from dryer cabinet. Cycle tested unit all checks good.; used 1 W10837240 (BRACKET) from stock
We serviced a
GE DRYER-ELECTRIC
Model GTD45EASJ0WS
Near Plano, TX 75023
John
Job Details: 08/04/2022
Installed new door. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 01
Near Sumner, WA 98390
Cejay
Job Details: 08/04/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) found open element causing dryer not to heat. Needs new element. Installed new element. Cleaned and lubed RR support roller and both front support rollers. Cycle tested unit all checks good. Advised customer dryer vents needs service.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Tacoma, WA 98404
Cameron M.
Job Details: 08/04/2022
"Customer concern is that washer produces ub, goes out of balance with all different size loads. Cold fill seems hot. Noise as though something is loose. Found hot and cold water connections reversed, causing unit to fill with hot water on cold setting. Also found worn suspension rods, causing unit to not balance properly. Corrected hot and cold supply. Cycle tested unit, found no other mechanical defects. Needs new suspension rods. Follow up visit scheduled for 8/12 1-5; ordrng 4 DC97-16350V (ASSY DAMPER)s, O-SMS tckt"
We serviced a
GE WASHER-FRONTLOAD
Model GTW460ASJ6WW
Near Dallas, TX 75220
Patrick
Job Details: 08/04/2022
"Customer concern, unit dripping constantly into tub. Replaced valve from truck stock. Tested unit. All checks good. ; used 1 WH13X26535 (Inlet valve) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SPM1DG
Near Frisco, TX 75034
Chris
Job Details: 08/04/2022
Replaced drain pump. Tested. Unit checks good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS4
Near Frisco, TX 75034
Chris
Job Details: 08/04/2022
Replaced sump assembly. Tested. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Lakewood, WA 98499
Cejay
Job Details: 08/04/2022
Installed previously ordered water vane. Cycle tested unit all checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/04/2022
"Customer concern is that washer makes noise during operation. Cycle tested unit empty, found noise during drain portion of cycle. Found debris in drain pump. Cleared debris, cycle tested unit with customer provided load of towels. All checks good. Advised customer on ensuring nothing in in pockets when starting load of wash."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 08/04/2022
"Arrived to install sump assembly, found unit cavity at high risk of damage to floor and counter. Advised customer unit will need to be made accessible for return visit. Follow up visit scheduled for 8/8 1-5 ; schdld next appmnt for 8/8 MON 1-5"
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA01
Near Dallas, TX 75214
Patrick
Job Details: 08/04/2022
"Customer concern, has smell while baking. Found faulty bake igniter. Replaced from truck stock; used 1 Wb13k21 (Igniter) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Dallas, TX 75206
Patrick
Job Details: 08/04/2022
"Customer concern, unit not drying. Air test passed yellow. Replaced element from truck stock. Tested unit. All checks good. ; used 1 DC97-14486A (Element) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9600LW0
Near Dallas, TX 75218
Patrick
Job Details: 08/04/2022
"Customer concern, unit intermittently not spinning. Found unit not functioning at certain portions of different cycles. Unit operates all functions at other portions. Bad contacts in timer. Must replace timer and lid switch. ; ordrng 1 WP3954071 (Timer) and 1 WP8054980 (Lid sw)"
Near Dallas, TX 75218
Patrick
Job Details: 08/04/2022
Unit is Thermador. Our company does not service this brand. Customer must have different svc company complete repair. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GSD2100V55WW
Near Graham, WA 98338
Cameron M.
Job Details: 08/04/2022
Installed previously ordered inlet and water funnel. Cycle tested unit 3x. All checks good. Left failed part with customer as they leak water