We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5
Near Sachse, TX 75048
Patrick
Job Details:
11/15/2023
"Customer concern unit goes off balance. Tested empty, all good. Tested under load of towels. All good, unable to replicate issue. Calibrated unit."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US03
Near Garland, TX 75043
Patrick
Job Details:
11/15/2023
"Customer concern, unit goes off balance. Ur error code. Calibrated unit. Tested under load of towels. All checks good. No fault detected at this time."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA422PRHDWR/AA
Near Dallas, TX 75219
John
Job Details:
11/14/2023
"Customer concern is washer leaking and banging around. Found worn suspension rods causing banging as well as drain pump broken causing leak. Unit makes loud squeeling sound during spin, spin basket is separating at bottom and basket is scrapping tub ring. Needs suspension rods, basket, drain pump, gear case, and tub ring.; ordrng 1 DC97-16990F (Spin basket) and 4 DC97-16350C (Suspension)s and 1 DC97-16985A (Drain pump) and 1 DC63-01435A (Tub ring) and 1 DC90-09448A (Gear case)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Dallas, TX 75206
Lane
Job Details:
11/14/2023
Customer stated dryer continuously runs. Performed diagnostics found faulty timer All other functions checked good at time of service. ; ordrng 1 WPW10642928 (Timer)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Sumner, WA 98390
Cameron M.
Job Details:
11/14/2023
"Customer concern is that dishwasher does not power and start cycle. Found failed ui ,causing unit to not power and start cycle . Needs new ui advised customer parts show out of stock. AHS TO SUPPLY ; ordrng 1 WD21X31902 (CONFIGURED UI BOARD)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41741052000
Near Tacoma, WA 98445
Cejay
Job Details:
11/14/2023
"Customer concern is that washer is leaking oil on to clothes. Found failed bearing causing noise and debris from bearing to contaminate fabrics. Needs new front and rear tubs, basket assembly and tub seal. Advise parts are out of stock. AHS to supply, Requires Auth. Requires second tech.; ordrng 1 134146100 (O'RING) and 1 131525500 (DSP SHELL-REAR/BRG) and 1 131618600 (SHELL) and 1 131618500 (DSP TUB)"
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Tacoma, WA 98443
Cameron M.
Job Details:
11/14/2023
"Customer concern is that dishwasher does not clean dishes, not opening dispenser and not heating. Preformed visual inspection of unit, found clogged spray arms, causing poor no spray arm movement. Found damaged dispenser, causing dispenser door to not open. Found sticking relay on main control, causing unit to not heat. Also found open element causing unit to not heat. Needs new spray upper and lower spray arms,dispenser, element and main control. Follow up visit scheduled for 11/22 1-5; ordrng 1 WPW10428214 (dispenser) and 1 W10817282 (cntrl-elec) and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 W10518394 (heater)"
We serviced a
GE DISHWASHER
Model GSD6660G02SS
Near Dallas, TX 75219
John
Job Details:
11/14/2023
"Customer concern is DW not cleaning well. Ran diagnostics and found unit functioning properly, however, lower and mid spray arms are severly clogged causing wash issues. Needs new spray arms.; ordrng 1 WD22X10047 (Lower spray arm) and 1 WD35X10054 (Mid spray arm)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Dallas, TX 75238
Patrick
Job Details:
11/14/2023
"Customer concern, unit squirrels during use. Found worn belt, must replace. Unable to reproduce leak during testing. ; used 1 W11239857 (Belt) from stock"
We serviced a
GE OTHER
Model JVM3160RF9SS
Near Dallas, TX 75230
Lane
Job Details:
11/14/2023
Customer stated installer put in a damaged microwave. Customer was under the impression a new unit was being installed today. Cabinet and control panel are dented in. All other functions checked good at time of service. ; ordrng 1 WB56X47430 (Control panel) and 1 WB56X44696 (Case)
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near Spanaway, WA 98387
Cejay
Job Details:
11/14/2023
"Customer concern is that dishwasher is leaking near right corner of door found leak coming from diverter. Needs new diverter kit. Installed new diverter kit, cycle tested unit to check for leaks and to verify repair. All checks good. Left failed part with customer. Left bottom kick panel off for customer for insulation to dry. ; ordrng 1 WD19X25278 (DIVERTER ASM KIT)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Carrollton, TX 75006
Lane
Job Details:
11/14/2023
Customer stated freezer door doesn't close properly. Performed diagnostics found freezer door rail damaged and ice maker fill tube splashing over causing ice build-up preventing door from closing properly. Rail snd fill tube need replacing. All other functions checked good at time of service .; ordrng 1 5304507976 (Lower left slide assembly) and 1 5303918603 (Kit water tube)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/AA13
Near Mesquite, TX 75150
Patrick
Job Details:
11/14/2023
Replaced drain pump. Tested unit. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Spanaway, WA 98387
Cejay
Job Details:
11/14/2023
"Installed previously ordered sump and motor assembly, cycle tested unit for leaks and to verify repair, wash pressure good, spray rotations good. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near McKinney, TX 75072
Chad A.
Job Details:
11/14/2023
Replaced heat element and harness. Cycled to test and heating good. No vent restrictions.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9771SG/AA
Near Allen, TX 75013
Chad A.
Job Details:
11/14/2023
Installed water reservoir case and cycled to test. Water pitcher filling good and dispenser operating properly.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model ELFG7537AW1
Near Tacoma, WA 98406
Cameron M.
Job Details:
11/14/2023
"Installed previously ordered motor, blower wheel and roller kit. Cleaned and vacuumed inside of unit. Cycle tested unit. All checks good"
We serviced a
FRIGIDAIRE DISHWASHER
Model GDPH4515AF0A
Near Puyallup, WA 98374
Cameron M.
Job Details:
11/14/2023
Installed previously ordered spray arm cycle tested unit. All checks good. Advised customer on using high quality detergent. Also Advised customer on regular cleaning intervals.
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Puyallup, WA 98374
Cejay
Job Details:
11/14/2023
"Installed previously ordered main control board and user board, cycle tested unit it to verify repair, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ8543JQ1
Near Irving, TX 75063
Lane
Job Details:
11/14/2023
I stalled new lod switch and timer confirmed proper operation through rinse and spin cycles. All functions checked good at time of service.
We serviced a
KENMORE DRYER-ELECTRIC
Model 79680311900
Near Garland, TX 75042
John
Job Details:
11/14/2023
Installed new heater. All checks good.
We serviced a
FRIGIDAIRE WALL OVEN
Model FEB398WECD
Near Frisco, TX 75034
Chad A.
Job Details:
11/14/2023
Replaced upper oven relay board. Tested all functions and no failures detected. Ready for Thanksgiving.
We serviced a
GE DRYER-ELECTRIC
Model PTD60EBSR0WS
Near Garland, TX 75040
John
Job Details:
11/14/2023
Installed new heater. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40A3005AW/A4
Near DuPont, WA 98327
Cejay
Job Details:
11/14/2023
"Customer concern is that washer is not filling with water. Unit only displays last error occurred, DC1. Confirmed operation of cold water inlet valve good, confirmed operation or hot water inlet valve. Found Drain hose inserted to far into stand pipe causing siphon drain. Adjusted drain line, cycle tested washer on high water level setting good. Cycle tested washer on multiple cycles with multiple water levels, all checks good. Unable to replicate no fill error at time of service No mechanical or component failures, advised customer to monitor washer and to call if issues persist."
We serviced a
GE RANGE
Model JGSS66SEL4SS
Near Dallas, TX 75235
Lane
Job Details:
11/14/2023
Customer stated oven produces abnormal oder when in use. Performed diagnostics foumd oder to be residual chemical smell from townhouse being painted or finished out with appliances already installed. Advised customer to heat cycle unit to get rid of any oders.
We serviced a
LG DRYER-ELECTRIC
Model WKGX201HBA
Near Puyallup, WA 98371
Cameron M.
Job Details:
11/14/2023
"Unit disconnected from vent and pulled from wallCustomer concern is that dryer produces burning smell. Unable to locate airflow due to being disconnected from vent. Preformed inspection of unit inside. Found scorched lint producing smell. Also found substance transfer from synthetic material melted to drum inlet producing smell. Reinstalled venting. Preformed airflow test, failed (red). Preformed cycle test of unit, found no mechanical defects at time of arrival. Advised customer dryer vent needs to be cleaned asap before use resumes to prevent damage to unit."
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWS
Near Steilacoom, WA 98388
Cejay
Job Details:
11/14/2023
"Customer concern is that dishwasher is making a huming noise during operation. Heavy dried Dedergent inside tub, cycle tested washer heavy over suds, found unit dose not drain to completion. Found weak drain motor causing poor drain operation. Advised customer no repair is possible as part is no longer available. Collected payment via card."
We serviced a
KITCHENAID DISHWASHER
Model KUDP02FRSS1
Near Murphy, TX 75094
John
Job Details:
11/14/2023
Customer concer is DW intermittently not draining. Ran diagnostics and found debris lodged in drain pump. Removed debris. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV52J8700EW/A2 01
Near Plano, TX 75093
John
Job Details:
11/14/2023
"Customer concern is dryer making thumping noise. Found 1x roller worn and making noise as well as idler pulley worn and squeeling. Replaced 1x roller and idler pulley. All checks good.; used 1 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGEF3055MFG
Near McKinney, TX 75070
Chad A.
Job Details:
11/14/2023
Customer stated oven not heating. During testing found no voltage from control to elements. 120v only. Need control for repair. No repair at this time.
We serviced a
LG WASHER-TOPLOAD
Model WT5480CW
Near Garland, TX 75040
Lane
Job Details:
11/14/2023
Customer stated washer leaked large amount of water when in use. Performed diagnostics found faulty drain hose and pump motor rusted out. Unable to test washer in current state. Future repairs may be needed.
We serviced a
KENMORE DISHWASHER
Model 36315229100
Near Carrollton, TX 75006
Lane
Job Details:
11/14/2023
Customer stated water leaks from behind dishwasher when sink is draining. Performed diagnostics found water leaking down back side of wall above dishwasher plumbing when faucet is on. Dishwasher isn't running when leak happens. Advised customer to have plumber isolate leak.
We serviced a
GE DRYER-ELECTRIC
Model GFDN110ED0WW
Near Lewisville, TX 75056
Chad A.
Job Details:
11/13/2023
Customer stated not drying properly. Tested and found Temps to be running correctly. Vent test orange. Customer running auto cycle with 1 towel to test causing dryer to shut off prematurely. No failures detected with dryer. Explained auto cycle to customer.
We serviced a
AMANA WASHER-FRONTLOAD
Model NTW4516FW2
Near Wylie, TX 75098
Lane
Job Details:
11/13/2023
Customer stated washer doesn't work. Performed diagnostics found washer falling apart. Suspension spin basket and wash tub with cap are physically broken. Gearcase is locked up. Unable to function test washer in current state. ; ordrng 1 WP21366 (Spaner nut) and 1 W10554251 (Basket) and 1 WP389140 (Block) and 1 W10371566 (Tub) and 1 W10780045 (Suspension) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11454741 (Gearcase)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11087872603
Near Garland, TX 75040
Lane
Job Details:
11/13/2023
"Customer stated dryer made abnormal noise then stopped working. Performed diagnostics found broken belt faulty idler and defective door catch. Replaced parts and performed full function test after repair. All functions checked good at time of service. ; used 1 341241 (Belt), 1 279640 (Idler), and 1 279570 (Catch) from stock"
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model LAFW3511KBO
Near Garland, TX 75040
Lane
Job Details:
11/13/2023
Customer stated washer door won't lock. Performed diagnostics found faulty door lock and hinge. All other functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF405ATPASU/A2
Near Garland, TX 75043
Lane
Job Details:
11/13/2023
Customer stated washer leaks from underneath. Performed diagnostics found spin basket cut through wash tub. Wash tub assembly will haft to be rebuilt. All other functions checked good at time of service.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016TSD
Near Garland, TX 75040
Lane
Job Details:
11/13/2023
Customer stated bake element doesn't work and right rear burner only stays on high. Performed diagnostics found faulty control and right rear burner switch. All other functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98375
Cejay
Job Details:
11/13/2023
"Unable to preform repair as wash plate is seized to gearcase shaft, will need to cut out wash plate to preform repair, will needs new wash plate. Advised requires Auth. ; ordrng 1 W11510461 (WASHPLATE), states that autho needed"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641383410
Near Bonney Lake, WA 98391
Cejay
Job Details:
11/13/2023
"Customer concern is that washer is leaking from the rear. Stacked unit, customer removed dryer for diagnostic, found leaking cold inlet valve, need new thre way cold inlet valve. Installed new inlet valve, preformed service cycle for leaks and to verify repair, all checks good. ; used 1 5220FR2075L (INLET VALVE-COLD) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HVA
Near Plano, TX 75074
Chad A.
Job Details:
11/13/2023
Customer stated washer leaking water. During testing found water backing up from wall drain. Need plumber for repair. Hot water valve shut off on arrival and I told customer to have plumber look at for repair. No mechanical failures with washer.
We serviced a
KENMORE REFRIGERATOR
Model 795.72053.110
Near Plano, TX 75025
Chad A.
Job Details:
11/13/2023
Customer stated fresh food not cooling. On arrival found freshfood warm due to fan and damper failure. Need duct assembly for repair. No repair at this time.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Fairview, TX 75069
Chad A.
Job Details:
11/13/2023
Customer stated unit not drying clothes. During testing found dryer not working on multiple cycles. Relay chattering on main control. Unit working intermittently. Need main control. ; ordrng 1 W11133021 (CNTRL-ELEC)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98374
Cejay
Job Details:
11/13/2023
"Installed previously ordered gearcase, slider, stator, rotor and washplate, preformed calibration cycle, cycle tested washer for leaks and to verify repair, all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL1
Near Irving, TX 75062
Lane
Job Details:
11/13/2023
Customer stated dishwasher stopes responding several times a year. Performed multiple function tests found control board and harness failure. Control needs to be replaced. Harness needs to be repaired. All other functions checked good at time of service. ; ordrng 1 WPW10380685 (Control)
We serviced a
HOTPOINT DRYER-ELECTRIC
Model HTX24EASK0WS
Near Tacoma, WA 98444
Cejay
Job Details:
11/13/2023
"Customer concern is that dryer is making a screeching noise during operation. Found debris in between drum seal and glides causing noise. Removed debris and preformed airflow test failed (yellow) noise eliminated, advised dryer vent need service."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JS3
Near Dallas, TX 75229
Lane
Job Details:
11/13/2023
Customerm stated refrigerator stops cooling intermittently. Refrigerator was working correctly at time of service. Compressor cycles on without starting issues. Possible issue with adaptive control or freezer thermostat. Unable to verify defective component at time of service.; ordrng 1 5304496561 (Thermostat)
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Garland, TX 75043
Patrick
Job Details:
11/10/2023
"Replaced inlet valve, found additional leak from fill tunnel tube. Must replace. ; ordrng 1 WH41X10299 (Fill funnel)"
We serviced a
SAMSUNG RANGE
Model NX60A6311SS/AA
Near Garland, TX 75041
Patrick
Job Details:
11/10/2023
"Customer concern, keypad inop. Cf2 error code. Confirmed. Comms error All connections good. Must replace control and touch pad; ordrng 1 DG94-04041C (Range control board) and 1 DG96-00850D (Touch pad)"
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11028062800"
Near Puyallup, WA 98375
Cameron M.
Job Details:
11/10/2023
"Customer concern is that washer produces ticking sound in spin cycle. Preformed inspection of drive components. Found noise produced by faulty bearings. Needs new bearing kit. REQUIRES auth ; ordrng 1 W10435302 (bearing), states that autho needed"
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Dallas, TX 75230
Patrick
Job Details:
11/10/2023
Replaced lower rack rollers. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Tacoma, WA 98446
Cejay
Job Details:
11/10/2023
"Customer concern is that dishwasher is not filling with water, found unit leaking from diverter assembly, needs new diverter assembly kit. Installed new diverter kit, cycle tested dishwasher for leaks and to verify repair, all checks good. Left unit Uninstalled from cabinet for customer to dry out under cabinets. Left failed component with customer.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock"
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HTWP1000M0WW
Near Puyallup, WA 98374
Cameron M.
Job Details:
11/10/2023
"Customer concern is that the washer is overfilling and leaking . Found heavy sludge,buildup clogging pressure hose, causing unit to overfill tub and leak. Needs new pressure hose. Installed new pressure hose. Cycle tested unit, all checks good. Collected 75.00 deductible via card payment"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Spanaway, WA 98387
Cejay
Job Details:
11/10/2023
"Installed previously ordered Dedergent dispenser, preformed service cycle to confirm operation of dispenser and to verify repair, all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Dallas, TX 75287
John
Job Details:
11/10/2023
"Customer concern is DW will not fill. Found when cycle starts, unit fills and then as soon as wash motor engages, water shoots out of diverter untill unit is empty. Must replace sump assy.; ordrng 1 W11178672 (Pump and motor)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE3900UW0
Near University Place, WA 98466
Cejay
Job Details:
11/10/2023
"Installed previously ordered main control board and lid lock, preformed service diagnostic tests to verify repair, all washer functions are operational all checks good."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE450WW00
Near Dallas, TX 75287
John
Job Details:
11/10/2023
Customer concern is washer door will not close and and unit fills while not in use. Found broken door hinge and water leaking through inlet at rest. Found both water service valves not closing and leaking through the packing. Advised Customer that service valves will need to be replaced in order to complete repair. Replaced door hinge so that unit could be used.; O-emld tckt
We serviced a
KENMORE DRYER-ELECTRIC
Model LER4634EQ2
Near Irving, TX 75060
John
Job Details:
11/10/2023
"Customer concern is dryer will not start. Found open thermal fuse and grounded heater causing issue. Replaced heater and thermal fuse from truck stock. All checks good.; used 1 WP3392519 (FUSE-THRML), and 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
LG WASHER-TOPLOAD
Model WM2301HR
Near Plano, TX 75094
John
Job Details:
11/10/2023
"Installed new noise filter board. Unit still not powering on. Found proper voltage to control board and UI console, but no response from buttons. Must replace UI console.; ordrng 1 EBR36870705 (UI board), states that autho needed"
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN5WS
Near Carrollton, TX 75010
Patrick
Job Details:
11/10/2023
"Customer concern, unit will not spin. Multiple out of balance codes. All svc tests completed without failure. Ran spin under load. Oob spin light began to blink however basket was spinning smoothly. Found stretched belt. Replaced from truck stock. Retested. All checks good. ; used 1 WH01X24180 (Drive belt) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FCFE3083ASA
Near Tacoma, WA 98446
Cameron M.
Job Details:
11/10/2023
Installed previously ordered infinite switch. Cycle tested unit. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Tacoma, WA 98445
Cameron M.
Job Details:
11/10/2023
Customer concern is that dryer produces noise during operation. found failed rear right roller causing clunking noise during operation. Needs new roller assembly. Installed new roller.cleaned and vacuumed inside of unit. Cycle tested unit all checks good. Collected payment via card ; used 1 DC97-16782A (DRUM ROLLER) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model RBD275PDT14
Near Plano, TX 75074
John
Job Details:
11/10/2023
"Customer concern is wall oven displaying F2 E0 for stuck key and inner door glass on upper oven is broken. Cycled power to unit, no change. Ran diagnostics and found 'Bake' button causing issue. Must replace control panel and upper oven inner door glass.; ordrng 1 8300430 (Control Panel Assy. W/Membrane Switch (White Model)) and 1 WP4449257 (Inner door glass)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Gig Harbor, WA 98332
Cejay
Job Details:
11/10/2023
"Installed previously ordered water valve, cycle tested unit multiple times for leaks and to verify repair, all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48J7700AW/A2 01
Near Tacoma, WA 98405
Cejay
Job Details:
11/10/2023
"Customer concern is that washer is making a noise durring agitation on left side of cabinet. Pulled error codes, DC,DC,LC,0C,0C,0C,0C. Lifted lid and visually inspected cabinet, underneath unit, mechanical checks on suspension rods and basket, cycle tested unit, advised customer noise is normal operation and dose not effect operation of washer. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSR8244DQ0
Near Tacoma, WA 98404
Cejay
Job Details:
11/10/2023
"Customer concern is that washer basket is loose causing leak. Found counter weight spring mounted rusted through causing spring to fall causingtub play. Mounted spring to new location eliminating tub play, all checks good. Called for Auth."
We serviced a
WHIRLPOOL RANGE
Model WGE555S0BS00
Near Tacoma, WA 98446
Cameron M.
Job Details:
11/10/2023
"The customer concern is that oven heating to fast. During initial cycle test, found unit set to Celsius rather than Fahrenheit . Corrected setting. Preformed temperature checks on both upper and lower ovens, failed. Found sticking relay causing unit to continuously heat higher than customer set temperature. Needs new main control and temp sensor. Advised customer parts show NLA. No repair available. Collected 129+tax via check payment ; ordrng 1 W10539963 (cntrl-elec) and 1 WP7430P044-60 (top-oven)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2497RF6A
Near Orting, WA 98360
Cameron M.
Job Details:
11/10/2023
Installed previously ordered control asm and control panel. Cycle tested unit. All checks good
We serviced a
GE RANGE
Model PS920SF3SS
Near Graham, WA 98338
Cameron M.
Job Details:
11/10/2023
"Installed previously ordered main and aux rpsm boards. Cycle tested unit, all checks good"
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN1WW
Near Garland, TX 75040
John
Job Details:
11/10/2023
Customer concern is dryer not drying well. Found 'check filter' light illuminated upon arrival. Vent check fails red. Temp check fails high (170-245) due to clogged vent. Advised customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75227
John
Job Details:
11/10/2023
Installed new suspension rods. Leveled unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45H7000AW/A2
Near Carrollton, TX 75006
John
Job Details:
11/10/2023
Customer concern is washer getting UE core for unbalanced load and m washer filling when not in use sometimes. Found suspension rods worn and bouncy as well as hit wat er inlet valve intermittently not fully closing. Needs new inlet valve and suspension rods.; ordrng 4 DC97-16350E (Suspension rod)s and 1 DC97-15459H (Inlet valve)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8127LC1
Near Plano, TX 75074
Patrick
Job Details:
11/10/2023
"Customer concern, unit not drying clothes. Found clogged home vent. Unit operating as designed."
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA00
Near Dallas, TX 75228
Patrick
Job Details:
11/10/2023
"Customer concern, unit doesn't always drain. Manually drained multiple times without issue. Very long drain line causing incomplete drain. Customer to adjust. Found vent fan leaking. Must replace. ; ordrng 1 DD82-01597A (Vent assy)"
We serviced a
ELECTROLUX REFRIGERATOR
Model FPBC2277RF5
Near Dallas, TX 75219
Patrick
Job Details:
11/10/2023
"Customer concern, water dispenser makes loud clicking noise during use. Confirmed. Found valve chatter during water dispenser operation. Upon inspection found pinhole leak in water delivery tube. Must replace valve and coupler. Customer ok'd $504.60 estimate. ; ordrng 1 242253002 (Quad valve) and 1 241806601 (Coupler 5/16)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB3A
Near Farmers Branch, TX 75234
Lane
Job Details:
11/09/2023
Installed new pump assembly and performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Allen, TX 75002
Lane
Job Details:
11/09/2023
Installed damper assembly. Water fill valve line release broken. Fill valve needs to be ordered to install filter head. All other functions checked good at time of service. ; ordrng 1 WPW10420083 (Valve)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Tacoma, WA 98446
Cejay
Job Details:
11/09/2023
"Installed previously ordered suspension rods, preformed calibration cycle, cycle tested washer to verify repair, all checks good."
We serviced a
GE DISHWASHER
Model GDF620HGJ2WW
Near Tacoma, WA 98406
Cejay
Job Details:
11/09/2023
"Customer concern is that dishwasher is leaking after repair, found insulation stuck in way or door seal causing leak, removed insulation, cycle tested dishwasher all checks good."
We serviced a
KITCHENAID RANGE
Model KESS907SSS06
Near University Place, WA 98466
Cejay
Job Details:
11/09/2023
"Installed previously ordered control board and infinite switches. Cycle tested burners and oven to verify repair, all checks good."
We serviced a
GE WASHER-TOPLOAD
Model WPRE8150K1WT
Near Lakewood, WA 98498
Cejay
Job Details:
11/09/2023
"Customer concern is that washer is leaking. Found failed transmission causing leak and noise durring operation. Needs new machine shaft and tube assembly, drive pully, drive belt, nut pully, hub nut, and tub assembly. Advised requires Auth, AHS to supply. ; ordrng 1 WH38X10017 (WASHING MACHINE SHAFT AND TUBE ASSEMBLY) and 1 WH07X10019 (WASHING MACHINE DRIVE PULLEY) and 1 WH01X10302 (WASHING MACHINE DRIVE BELT - 6 RIB) and 1 WH2X1203 (NUT PULLEY) and 1 WH2X1193 (HUB NUT) and 1 WH45X20473 (WASHER TUB ASSEMBLY)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Garland, TX 75044
Patrick
Job Details:
11/09/2023
"Customer concern, unit not producing ice. Found ice maker stuck in harvest position. Ran test cycle. Motor returned to home position but did not call for water. Must replace ice maker; ordrng 1 W11546935 (Ice maker)"
We serviced a
LG WASHER-TOPLOAD
Model WT1201CW
Near DuPont, WA 98327
Cejay
Job Details:
11/09/2023
"Customer concern is that washer is not spinning clothes out all the way. Unit was unplugged upon arrival, upon plugging unit back in and powering on display drain pump turned on, failed relay on control causing drain motor to run continuously.will need new control board before continuing diagnostics. Requires Auth, AHS to supply parts. ; ordrng 1 EBR76262101 (PCB ASSEMBLY,MAIN)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MAVT236AWW
Near Dallas, TX 75220
John
Job Details:
11/09/2023
Installed new drain pump. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Dallas, TX 75212
John
Job Details:
11/09/2023
Installed new control board. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW2
Near Dallas, TX 75208
John
Job Details:
11/09/2023
"Came to install new capacitor. Found new PN on new capacitor is correct but capacitor is not. Microfarad capacity is different, key ways for plug don't line up. Original PN on new capacitor pre-revision is not correct. Must re-order capacitor.; ordrng 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4850BW1
Near Dallas, TX 75230
John
Job Details:
11/09/2023
Installed new timer and door seal. All checks good. Advised Customer not to use dryer for at least 8 hrs to allow adhesive to set.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Fairview, TX 75069
Lane
Job Details:
11/09/2023
Customer stated dryer takes longer than normal to dry. Performed diagnostics found eco mode turned on. Checked all functions after eco mode was turned off. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDF620HGJ2WW
Near Tacoma, WA 98406
Cejay
Job Details:
11/09/2023
"Installed previously ordered main board and latch, cycle tested unit it to verify repair, all checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Frisco, TX 75033
Lane
Job Details:
11/09/2023
Customer stated refrigerator didn't leak but is nervous regarding repair. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Frisco, TX 75034
Lane
Job Details:
11/09/2023
Customer stated ice maker stopped working. Performed diagnostics foumd all functions checked good through onboard diagnostics except ice maker thermistor. I've maker assembly needs to be replaced.; ordrng 1 W11658802 (I've maker)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23R6201SR/AA
Near Frisco, TX 75033
Lane
Job Details:
11/09/2023
Customer stated ice maker stopped producing. Performed diagnostics found ice maker non responsive and auger sensor not functioning. Ice maker and auger need replacing. All other functions checked good at time of service. ; O-emld tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960US/AA
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
11/09/2023
"Customer concern is that dishwasher does not draining and leaking intermittently. Found debris in airgap, causing unit to not drain. Cleared debris. Cycle tested unit. Watched unit for any signs of leak, none .unit operating as designed. Advised customer to monitor and call if issues persist."
We serviced a
KENMORE WASHER-FRONTLOAD
Model ="11045089400"
Near Tacoma, WA 98418
Cejay
Job Details:
11/09/2023
"Customer concern is that washer is not draining and not completing cycles and is making a loud grinding noise. Found failed bearing and broken basket arm causing noise and excessive tub play causing washer not to complete cycles. Needs new front and rear tub, basket an door seal. Advise some parts show discontinued, Requires second tech, Requires Auth, FAH to supp.y parts. ; ordrng 1 W10772618 (TUB-OUTER) and 1 W10772607 (TUB-OUTER) and 1 8182247 (Basket) and 1 WP8182119 (BELLOW)"
We serviced a
KENMORE RANGE
Model ="79078649601"
Near Tacoma, WA 98408
Cejay
Job Details:
11/09/2023
"Customer concern is that RF burner is not igniting and oven is not igniting found weak bake ignitor causing oven not to heat. Found failed switch causing intermitten ignition of RF burner. Found damaged RF ignitor, upon inspect found all burner hardware rusted causing them to break durring disassembly, Needs new bake ignitor, switch harness, spark module, all four orifices with ignitors and hardware.advised requires Auth, AHS to supply parts.; ordrng 1 316489400 (IGNITOR) and 1 316219004 (WIRING HARNESS) and 1 316272000 (IGNITOR/ORIFICE RF) and 1 316135702 (MODULE) and 1 316237704 (IGNITOR/ORIFICE LR) and 1 316237707 (IGNITOR/ORIFICE RR) and 1 316237805 (IGNITOR/ORIFICE LF) and 8 316240600 (SCREW)s"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27CG5900SRAA
Near Rockwall, TX 75087
Patrick
Job Details:
11/09/2023
Unit under factory warranty.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS1
Near Puyallup, WA 98374
Cameron M.
Job Details:
11/09/2023
"Customer concern is that dishwasher intermittently does not start cycle and not draining. Cycle tested unit, unit fills and washes well. canceled cycle, found stripped drain pump impeller causing unit to not drain. Needs new drain pump installed new drain pump. Cycle tested unit. All checks good collected payment via"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Orting, WA 98360
Cameron M.
Job Details:
11/09/2023
"Customer concern is that dishwasher flashes wash, sanitize,and done lights. Attempted to cancel and start cycle, unit unresponsive. Verified voltage supply to unit, good 120v. Found ground wire not connected, causing unit to not respond to customers imput. Connected ground cycle tested unit. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model PTD60EBSR0WS
Near Garland, TX 75040
John
Job Details:
11/09/2023
Customer cocnern is dryer not heating. Ran diagnostics and found open heating element causing no heat condition. Needs new heating element.; ordrng 1 WE11X21156 (Heater)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8800YC0
Near Coppell, TX 75019
John
Job Details:
11/09/2023
"Customer concern is washer leaking as soon as cycle is started. Entered service mode, found multiple F-codes for out of balance load. Ran rinse and spin cycle. Found suspension rods worn and bouncy causing tub to bang against inside of case. Found tub ring broken in several places causing water to leak through it when filling. Needs new suspension rods and tub ring. All other checks good at this time.; ordrng 1 WPW10362224 (Tub ring) and 1 W10440786 (Suspension rod set)"