We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Wylie, TX 75098
John
Job Details: 12/29/2022
Customer concern washer won't start and door is locked. Voltage check to drain pump fails. 3.5 vac and drain motor gets very hot causing unit to not drain. Needs new drain pump and control board; ordrng 1 WH12X27293 (Control board) and 1 WH23X25518 (pump)
We serviced a
SAMSUNG RANGE
Model FE710DR/XAA 01
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/29/2022
"Customer concern is that oven produces burning electrical smell and fan noise. Surface burners burners run to hot. Cycle tested surface burners found failed contacts in infinite switches at lower temp settings, causing burners to not cycle as designed. Also found seized bearings in convection fan motors (upper and lower) causing noise during bake cycle. Needs new infinite switches and convection fan motors. Requires auth ; ordrng 1 DG44-01003A (REGULATOR ENERGY) and 2 DG44-01001A (REGULATOR ENERGY)s and 1 DG44-01002A (REGULATOR ENERGY) and 1 DG31-00005A (CONVECTION FAN MOTOR LOWER) and 1 DG31-00007C (CONVECTION FAN MOTOR UPPER)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Chicago, IL 60645
Chris
Job Details: 12/29/2022
Customer concern is unit makes grinding noise while washing. Found unit needs new gearcase and clutch. Gearcase shaft sitting too low causing grind. ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
We serviced a
LG DRYER-GAS
Model DLG7301VE
Near Lake Bluff, IL 60044
Chris
Job Details: 12/29/2022
Customer concern is grate inside drum discolored and burning clothes. Instructed customer on vent and cause of discoloration. This is normal due to heat. Instructed customer clothes that burn should be dried on low heat and load should be smaller. Tested unit. No mechanical issues.
We serviced a
LG WASHER-FRONTLOAD
Model WM4000HBA/01
Near Eatonville, WA 98328
Cejay
Job Details: 12/29/2022
Customer concern is that washer would not start cycle but now will not unlock door. Door lock fails to activate. Needs new door lock. Follow up scheduled for 01/04 8-12pm; ordrng 1 EBF61315802 (DOOR LOCK)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Sachse, TX 75048
John
Job Details: 12/29/2022
"Customer concern unit is leaking water, checked inlet valves and checked inlet hose found no leaks. Tipped unit back and checked under unit found no signs of water leaking from unit. Tested unit on rinse and spin twice and found no leaks, tested drain and found unit draining fine. Machine functioning as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details: 12/29/2022
"Customer concern is that dishwasher is not filling with water again and dispenserdoor not closing. Found control board missing neutral to water valve. Continuity to wire harness good. Faulty control board. Needs new control board, water valve and dispenser. Follow up scheduled for 01/04 8-12pm; ordrng 1 W11175771 (valve-inlt) and 1 W10589069 (cntrl-elec)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EW/A3 02
Near Plano, TX 75075
John
Job Details: 12/28/2022
Customer concern is white knob in back of drum broken and catching on clothes. Found steam inlet valve on rear bulkhead to be partially melted and cracked. Needs new steam kit.; ordrng 1 DC97-16919A (Steam kit)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Balch Springs, TX 75180
Patrick
Job Details: 12/28/2022
"Customer concern, bake not functioning. Confirmed. Bake element open. Must replace element. ; ordrng 1 W10779716 (Bake element)"
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Allen, TX 75002
John
Job Details: 12/28/2022
"Customer concern is DW sometimes doesn't drain all the way. Using NuFi devise, ran all tests available. Unit drains properly every time. Stressed tested drain pump. No issues found. Machine functioning as designed."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.68102310
Near Tacoma, WA 98445
Cejay
Job Details: 12/28/2022
"Apon arrival dryer was disconnected from utilities partially disassembled, with minor damage to bulkhead in shipping. Repaired bulkhead and installed. Unable to cycle test unit as it was not hooked up to utilities."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Allen, TX 75013
John
Job Details: 12/28/2022
Installed new suspension rods and inlet valve. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Mesquite, TX 75149
Patrick
Job Details: 12/28/2022
"Customer concern, leaking from bellows. Confirmed. F0e5 off balance error code. Levelled unit. Must replace door boot. Customer ok'd estimate of $420.92. ; ordrng 1 W11314648 (Door boot)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garland, TX 75043
Patrick
Job Details: 12/28/2022
Replaced drain pump. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Garland, TX 75040
Patrick
Job Details: 12/28/2022
"Customer concern, unit will not spin. F7e1 error. Confirmed, motor hums but will not start. Pulleys spin freely, 6,6m 11 ohm on motor pins. Found capacitor 0nf. Must replace capacitor. ; ordrng 1 W11158830 (Run capacitor)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Roselle, IL 60172
Chris
Job Details: 12/28/2022
"Customer concern is unit not unlocking and flashing error. Removed clothes and drained tub. Found debris in pump filter. Cleaned pump, cleared errors and ran diagnostic cycle. Unit checks good"
We serviced a
GE WASHER-TOPLOAD
Model GTW485ASJ0WS
Near Princeton, TX 75407
John
Job Details: 12/28/2022
Installed new control board and set personality. Upon arrival customer stated that the heat in the house has been out for over a week. Tested unit and found water in drain pump is frozen causing drain to not spin. Advised Customer that drain will need to thaw out in order to use machine. All other checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2655HVA
Near Puyallup, WA 98374
Cameron M.
Job Details: 12/28/2022
"Customer concern is that washer leaks a lot of water during operation. Found oversuds conditions present. During visual inspection of unit, found evidence of rodent nesting on dispenser. Also found rodent feces inside unit. Found rodent food storage of dog food between ui and case. Also found hole in door boot, causing unit to leak during operation. Needs new door boot. Follow up visit scheduled for 1/3 1-5; ordrng 1 4986ER0004F (DOOR BELLOW)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 12/28/2022
"Customer concern is that dishwasher does not drain. Confirmed customer concern of unit not draining. Found heavy debris build up in drain hose, causing unit to not drain. Cleared debris. Cycle tested unit 10x, all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX7600WE
Near Fox Island, WA 98333
Cameron M.
Job Details: 12/28/2022
"Customer concern is that dryer produces prolonged dry times. Preformed airflow test, failed (yellow). Preformed temperature checks on high heat, failed. Unit cycleed element one time then remains in cool down portion of cycle. Found sticking heater relay on main board, causing unit to not heat after initial element heat and cool cycle. Needs new main pcb. Requires auth. ; ordrng 1 EBR80198607 (PCB ASSEMBLY,MAIN)"
We serviced a
LG DRYER-ELECTRIC
Model DLE3500W
Near Puyallup, WA 98374
Cejay
Job Details: 12/28/2022
Installed previously ordered main pcb. Cycle tested unit all checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA
Near Sumner, WA 98391
Cejay
Job Details: 12/28/2022
Customer concern is that dryer is making a noise during operation and has poor dry performance. Prefromed airflow test pass. Found seized idler pully causing noise during operation. Needs new idler bracket. Installed new idler bracket. Cleaned and lubricated all support wheels. Tested element and related components good. Reassembled and preformed temperature checks good. Cleaned and calibrated moisture sensors. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Lake Zurich, IL 60047
Chris
Job Details: 12/28/2022
Customer concern is unit making loud noise during spin. Found suspension rod making loud noise in high spin. Need new suspension. ; ordrng 4 4902EA1002W (Suspension)s
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WH45M550AP/A5
Near Sachse, TX 75048
Patrick
Job Details: 12/28/2022
"Customer concern, unit will power on but will not run. Found 3c2 error code. Stator 11ohm at all pins. Basket spins freely. Must replace inverter board. ; ordrng 1 DC92-01982A (Pcb kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tacoma, WA 98406
Cameron M.
Job Details: 12/28/2022
"Customer concern is that dishwasher top rack rail stops came off and unit not drying properly. Re- secured rail stops. Cycle tested unit, found no mechanical defects at time of service. Unit operating as designed. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
GE WASHER-FRONTLOAD
Model GFWS1700H0WW
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/28/2022
"Customer concern is that washer produces noise during operation. During initial inspection, found minimal excessive play. Preformed cycle test via rinse and spin cycle, empty. Found unit produces knocking sound during spin cycle, caused by broken basket support. Inspected rear tub, via rear access panel. Found evidence of leaking rear tub bearing, caused by failed basket support. Needs new basket asm, tub seal, rear tub asm, pulley kit and belt. Advised customer parts show out of stock AHS TO SUPPLY Requires second tech Requires auth. ; ordrng 1 WH45X23480 (BASKET ASM?) and 1 WH08X10054 (TUB SEAL) and 1 WH45X22914 (WASHING MACHINE TUB REAR) and 1 WH07X10022 (PULLEY KIT) and 1 WH08X10050 (DRIVING BELT)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Wylie, TX 75098
Patrick
Job Details: 12/28/2022
"Customer concern, unit died in middle of cycle. Confirmed. Good 120vac to control. No led. Customer reports display went dim before failing. Must replace control and ui. Both parts listed as back order. ; ordrng 1 W11419171 (Main control) and 1 W11478526 (Ui), states that autho needed"
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Little Elm, TX 75068
John
Job Details: 12/28/2022
Customer concern is dryer making a vibrating noise. Disassembled unit and found large build up of lint inside blower wheel causing it to vibrate against blower housing and belt loose casing it to slip. Removed lint from machine and changed belt from truck stock. All checks good.; used 1 WE03X29897 (BELT DRIVE) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Wylie, TX 75098
Patrick
Job Details: 12/28/2022
"Customer concern, unit won't run. Dc error code displayed. Ran spin only, checks good, ran quick wash, checks good. Found excessive sudsing. Ran clean washer cycle. Suds remain after 5 fill/ drains. Unable to duplicate door lock error. If problem persists order door lock."
We serviced a
AMANA RANGE
Model AER5830VAW 1
Near Tacoma, WA 98404
Cejay
Job Details: 12/28/2022
Customer concern is that cooktop front left and right burner are not working and rear burners turn on and off.Found all four infinite switchs have failed causing burners not to operate properly. Needs new infinite switches. Follow up scheduled for 01/03 10-2pm; ordrng 2 WP3149404 (switch-inf rear)s and 2 WP3149400 (switch-inf fronts)s
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US
Near The Colony, TX 75056
John
Job Details: 12/28/2022
Customer cocncern is DW not heating. Ran test cycle and found heater does not engage. Heater fails continuity check. Needs new heating element.; ordrng 1 DD81-02148A (Heater)
We serviced a
GE DRYER-ELECTRIC
Model DBXR453EA0WW
Near Spanaway, WA 98387
Cejay
Job Details: 12/28/2022
Customer concern is that dryer is making a squealing noise during operation. Found upper drum sleeve and duct assembly worn and damaged causing noise during operation. Additional part required duct assembly to preform repair. Follow up scheduled for 01/03 1-5pm; ordrng 1 WE14X25080 (TRAP DUCT ASM)
We serviced a
LG DISHWASHER
Model LDP7808SS
Near Kildeer, IL 60047
Chris
Job Details: 12/28/2022
Replaced drain hoses. Tested. Unit checks good. No leaks.
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Puyallup, WA 98375
Cejay
Job Details: 12/28/2022
"Customer concern is that dishwasher is not powering on. Verified 120v to dishwasher. Found main board not s3nding voltage to user board causing dishwasher not to operate. Needs new main control board. Follow up scheduled for 01/03 8-12pm; ordrng 1 AGM76429510 (COMMON,PARTS ASSEMBLY,SVC)"
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Highland Village, TX 75077
John
Job Details: 12/28/2022
Cuatomer concern is washer will power on but will not start. Found ACU fails voltage checks and connectors loose on noise filter causing unit to not start. Needs new ACU and noise filter. Upon arrival found unit unhooked and stored in garage. Advised Customer that I will need water and power available on return visit in order to properly test repair.; ordrng 1 W11322878 (cntrl-elec) and 1 W11316771 (filter)
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Lewisville, TX 75067
John
Job Details: 12/28/2022
"Customer concern is DW jet dry cap broken, console broken and taped in place, ans silverware basket broken on bottom. Confirmed all cap, basket, and consol all broken and need to be replaced.; ordrng 1 WD12X28238 (Detergent module) and 1 WD34X23760 (console cvr graphics) and 1 WD28X22867 (silverware basket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/28/2022
"Installed previously ordered pump and motor assembly. Cycle tested unit 3x, all checks good."
We serviced a
MAYTAG RANGE
Model MGR5752BDW
Near Palatine, IL 60074
Chris
Job Details: 12/28/2022
"Customer concern is unit not heating and buttons not working. Found cancel and down button not responding. Also found weak bake igniter. Need new clock, igniter and bulb. ; ordrng 1 5701M754-60 (cntrl-elec) and 1 74007498 (igniter,oven) and 1 8009 (light bulb)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8000DW2
Near Garland, TX 75043
Patrick
Job Details: 12/27/2022
"Customer concern, water valve leaks during use. Confirmed leak from thermistor. Must replace water valve. Customer to complete repair."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUS2613LE4
Near Garland, TX 75041
Patrick
Job Details: 12/27/2022
"Customer concern, unit has off putting odor in ff section. Unable to replicate at this time. Recommend throughly cleaning ff section and watch for rising temperatures."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Sachse, TX 75048
Patrick
Job Details: 12/27/2022
Replaced machine harness. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW840CPN0DG
Near Frisco, TX 75036
John
Job Details: 12/27/2022
Customer concern is bulk dispenser not emptying when it is selected to be used. Found bulk dispenser very clogged with soap and softener and level sensor not reading level of soap available thus not activating dispenser for use. Cleaned dispenser out with warm water. Still clogged and still not showing proper level of soap available. Needs new Bulk dispenser and level sensor. SquareTrade to supply parts. Parts sent by SquareTrade where not used sending back via RMA ; ordrng 1 WH42X29069 (Bulk dispenser) and 1 WH04X29157 (Level sensor)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Chicago, IL 60647
Chris
Job Details: 12/27/2022
Customer concern is unit not washing. On arrival found water valves both turned off. Error for long fill. Cleared code and recalibrated. No errors. Unit runs good.
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Sumner, WA 98390
Cejay
Job Details: 12/27/2022
Unable to preform repair. Requires second tech. Follow up scheduled for 12/30 10-2pm; schdld next appmnt for 12/30 FRI 10-2
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Denton, TX 76208
John
Job Details: 12/27/2022
Installed new gearcase assy. All checks good.
We serviced a
KENMORE RANGE
Model 629.46975794
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/27/2022
"Customer concern is that left and right oven door hinges broke. Found broken left and right hinges, causing door to fall unrestricted. Needs new hinges. Parts show NLA."
We serviced a
GE RANGE
Model JB645DK3WW
Near Buckley, WA 98321
Cejay
Job Details: 12/27/2022
Installed previously ordered door glass with door pads. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Bonney Lake, WA 98391
Cejay
Job Details: 12/27/2022
Installed previously ordered main control board. Cycle tested washer all checks good.
We serviced a
GE DISHWASHER
Model GDT630PYM4FS
Near Tacoma, WA 98403
Cameron M.
Job Details: 12/27/2022
"Customer concern is that dishwasher leaks alot of water during drain portion of cycle underneath the sink. Cycle tested unit 10x, found leak coming from sink faucet connection. Advised customer dishwasher operating as designed. Advised customer plumber needed to correct plumbing leak."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Tacoma, WA 98409
Cameron M.
Job Details: 12/27/2022
"Customer concern is that oven does not heat, and produces gas smell. Preformed amp draw of ignitor, found ignitor drawing 2.51 amps of required 3.3, causing unit to produce prolonged ignition and gas smell. Needs new ignitor. Installed new ignitor, cycle tested unit. All checks good ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS8
Near Puyallup, WA 98374
Cameron M.
Job Details: 12/27/2022
"Customer concern is that dishwasher rapidly flashing normal Cycle light, not running cycle. Per manufacturer test procedure. Found failed user board, causing unit to not start and run cycle. Needs new user interface. Requires auth. ; ordrng 1 WPW10459139 (User board)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Highland Village, TX 75077
John
Job Details: 12/27/2022
Customer concern is DW leaking from underneath. Found water leaking from diverter valve. Needs new sump assy.; ordrng 1 W11178672 (pump&motor)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Lewisville, TX 75057
John
Job Details: 12/27/2022
Installed new washplate. All checks good.
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Lewisville, TX 75067
John
Job Details: 12/27/2022
Customer concern is FL burner only working on outside burner of double burner. Found burner fails continuity check. Also found infinite switch easy to turn one direction but difficult to turn opposite direction. Needs new burner and infinite switch.; ordrng 1 DG47-00067A (HEATER RADIANT-DUAL FL) and 1 DG44-01007B (Regulator FL)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100P/A3
Near Dallas, TX 75244
Patrick
Job Details: 12/27/2022
"Customer concern, unit not heating. Confirmed. Found heating element open. Pre- ordered parts not received due to incomplete address. Apt #715. Replaced element from truck stock. Tested unit. All checks good; used 1 Dc97-14486a (Element) from stock"
We serviced a
SAMSUNG RANGE
Model NE63A6711SS/AA
Near Orting, WA 98360
Cameron M.
Job Details: 12/27/2022
"Customer concern is that oven fan produces noise during operation and range surface indicator not functioning. Found hot surface indicator pushed through causing indicator to appear as not functioning. Reseated indicator. Found failed bearings in convection fan motor assembly, causing unit to produce noise during operation. Also found open convection element, causing poor heating . Needs new convection element and motor. Advised customer parts supplied by warranty company and to call when parts arrive. ; ordrng 1 DG31-00014F (Range convection fan motor) and 1 DG47-00017C (HEATER SHEATH-CONVECTION)"
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/27/2022
"Installed previously ordered main control, cycle tested unit 3x. All checks good. Customer declined to retain old part. Collected payment via"
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AFA
Near Forest Park, IL 60130
Chris
Job Details: 12/27/2022
Customer concern is oven not heating. Found open bake igniter. Replaced igniter. Tested with customer. Unit checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
GE DISHWASHER
Model GPT225SSL0SS
Near Bensenville, IL 60106
Chris
Job Details: 12/27/2022
Customer concern is unit won't power on. Found no DC volts going to interface from main board. Will need new controls. ; ordrng 1 WD21X24676 (main control board) and 1 WD21X28718 (User interface.)
We serviced a
GE RANGE
Model CES750M2N2S5
Near Bloomingdale, IL 60108
Chris
Job Details: 12/27/2022
Customer concern is unit not beeping when timer dompne or when dome preheating. Tested functions and checked sound settings. Set correctly and still no sound. Need touch panel for speaker. ; ordrng 1 WB27X40490 (Touch panel)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW2
Near Hanover Park, IL 60133
Chris
Job Details: 12/27/2022
Customer concern is unit not draining. Pump never runs. 120vac going to pump from main board at j6 light blue connector. Pump ohms out normal range. Checked continuity on pump circuit and have open circuit. Break in harness. Need new harness. ; ordrng 1 W11590868 (Harness)
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Tacoma, WA 98404
Cejay
Job Details: 12/27/2022
Installed previously ordered lid lock. Cycle tested washer all checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEX4200B
Near Dallas, TX 75248
Patrick
Job Details: 12/27/2022
"Customer concern, unit displays d90 during use. Found clogged vent in wall. Customer must have vent professionally cleaned."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3200W/A3
Near Forney, TX 75126
Patrick
Job Details: 12/27/2022
"Customer concern, unit making noise during use. Confirmed. Removed debris from blower wheel. Tested unit. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Plano, TX 75024
John
Job Details: 12/27/2022
Customer concern is upper rack is falling down on one side and unable to use adjuster. Found locking pin inside adjuster housing has slipped outside of track causing adjuster to not be able to lock in the up position. Reinstalled locking mechanism. All checks good.
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near University Place, WA 98466
Cejay
Job Details: 12/27/2022
"Customer concern is that dishwasher is not heating. Found tubs damage from fallen element. Pulled error codes via newfi. F99, F97. Found water supply line reversed. Fixed water line. Reset heater tco. Preformed heater test. 120v to element. Element has continuity. All checks good."
We serviced a
KENMORE DISHWASHER
Model KDPE234GPS0
Near Lakewood, WA 98498
Cejay
Job Details: 12/27/2022
Installed previously ordered display and rack adjusters. Cycle tested dishwasher all checks good.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Hoffman Estates, IL 60169
Chris
Job Details: 12/27/2022
Customer concern is front burners not working correctly all the time. Could not recreate issue. Instructed customer we will replace burners and switches and that is only thing that can cause this issue. ; ordrng 1 W11129442 (switch-inf) and 1 WPW10312185 (switch-inf) and 1 WPW10187839 (elmnt-surf) and 1 W11517959 (Front right burner)
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Elk Grove Village, IL 60007
Chris
Job Details: 12/27/2022
Customer concern is door bellow torn. Need to replace bellow. ; ordrng 1 ADX75731702 (Bellow)
We serviced a
FRIGIDAIRE RANGE
Model FFEF3013LWJ
Near Tacoma, WA 98408
Cameron M.
Job Details: 12/23/2022
Installed previously ordered main control and overlay. Cycle tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9250WW00
Near Lakewood, WA 98498
Cameron M.
Job Details: 12/23/2022
"Customer concern is that washer leaks alot of water during operation. Found small hole in door boot ,causing unit to leak during operation. Also found evidence of heavy oversuds conditions, causing leak from rear vent. Needs new door boot follow up visit scheduled for 01/2 8-12; ordrng 1 WPW10381562 (BELLOW)"
We serviced a
LG WASHER-FRONTLOAD
Model WM367OHWA
Near Garland, TX 75042
Patrick
Job Details: 12/23/2022
"Customer concern, unit leaking. Found hole in pressure tube causing unit to overfill. Replaced hose from truck stock. Tested unit. All checks good. ; used 1 Wh41x365 (Pressure hose) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Aubrey, TX 76227
John
Job Details: 12/23/2022
Customer concern is washer will not start because lid lock is broken. Confirmed lid lock and striker broken causing unit to not be able to start. Needs new lid lock and strick.; ordrng 1 W11394572 (Lid lock) and 1 W11457841 (Strike)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Garland, TX 75040
Patrick
Job Details: 12/23/2022
Replaced element. Tested unit. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026902692
Near Garland, TX 75044
Patrick
Job Details: 12/23/2022
"Customer concern, unit won't spin. Found broken coupler. Replaced from truck stock. Tested unit. All checks good. ; used 1 285753A (Coupler) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC2
Near McKinney, TX 75071
John
Job Details: 12/23/2022
Customer concern is dryer steam function not working. Found unit has a steam refresh option however unit does not have steam capability. No water inlet on unit nor water port inside of drum. Showed customer. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW2
Near Corinth, TX 76210
John
Job Details: 12/23/2022
Customer concern is washer making loud noise while in spin cycle. Spin test on unit and found noise comming from inside drum. Found a Nickle and a Quarter lodged between agitator base and bottom of drum causing grinding like noise. Removed coins. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11082836100
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/23/2022
Installed previously ordered door switch. Cycle tested unit 3x.all checks good
We serviced a
GE DISHWASHER
Model GDT695SGJ5WW
Near Graham, WA 98338
Cameron M.
Job Details: 12/23/2022
"Customer concern is that dishwasher does not dry dishes.cycle tested unit via newfi device. Found tripped tco,causing unit to not heat. Found build-up on optical sensor, causing sensor to false read water clarity and temperature. Reset tco, cleaned optical sensor. Cycle tested unit 10x. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model NA
Near Carrollton, TX 75007
John
Job Details: 12/23/2022
Installed new timer. Customer no longer has to beat her machine to get it to start. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near Dallas, TX 75208
Patrick
Job Details: 12/23/2022
Replaced bellows. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN3WW
Near Frisco, TX 75034
John
Job Details: 12/23/2022
Installed new suspension rods. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Little Elm, TX 75068
John
Job Details: 12/23/2022
Customer concern is DW not draining. Found drain motor activates when called for but unit not draining. Removed drain pump and activated it and found impeller chattering back and forth and not spinning. Needs new drain pump.; ordrng 1 W11412291 (Drain pump)
We serviced a
MAGIC CHEF RANGE
Model NOTAVAILABLE
Near Grand Prairie, TX 75051
Patrick
Job Details: 12/23/2022
"Customer concern, oven will not light. Found broken igniter. Replaced from truck stock. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WB13T10045 (Igniter) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/23/2022
"Installed previously ordered tub springs, cycle tested unit 3x. All checks ok"
We serviced a
KENMORE WALL OVEN
Model 790.49113410
Near Buckley, WA 98321
Cameron M.
Job Details: 12/23/2022
"Installed previously ordered cooling fan, cycle tested unit 3x. All checks good. Customer kept old part."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A211
Near Carrollton, TX 75006
Patrick
Job Details: 12/23/2022
"Customer concern, unit will not spin. Found failed main bearing. Must replace spin basket and rear outer tub. ; ordrng 1 DC97-19268A (Spin basket) and 1 DC97-19681A (Rear outer tub)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A211
Near Dallas, TX 75230
Patrick
Job Details: 12/23/2022
"Customer concern, unit was very loud and now will not spin. Confirmed. Found main bearing failure. Must replace spin basket and rear outer tub. Unit up for review. ; ordrng 1 DC97-19268A (Spin basket) and 1 DC97-19681A (Rear outer tub)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Puyallup, WA 98374
Cameron M.
Job Details: 12/22/2022
"Customer concern is that door boot is torn. Found suvierly torn door boot, causing unit to leak heavily during operation. Needs new door boot. Installed new door boot. Cycle tested unit. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
SAMSUNG RANGE
Model NE63T8111SS/04
Near Chicago, IL 60614
Chris
Job Details: 12/22/2022
Replaced oven door. Unit checks good.
We serviced a
LG RANGE
Model LRG3061ST 01
Near Bensenville, IL 60106
Chris
Job Details: 12/22/2022
Customer concern is unit not heating. Found weak bake igniter. Replaced ig. Tested to 350 with customer. Unit checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Allen, TX 75013
Patrick
Job Details: 12/22/2022
"Customer concern, unit not draining. Confirmed. Cleared debris from air gap. Tested unit. All checks good."
We serviced a
LG DRYER-GAS
Model DLG3601V
Near Hanover Park, IL 60133
Chris
Job Details: 12/22/2022
Customer concern is unit not drying. Tested airflow and passed with yellow. Checked vent outside and is clear. Instructed customer on drying cycles and energy saver. Flame came on everything it called for heat with good flame time. Found no issues.
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details: 12/22/2022
Installed new main control board sent by Assurant. Temp checked unit at 350 degrees. Unit now heating to and maintaining proper temp. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Wylie, TX 75098
Patrick
Job Details: 12/22/2022
"Customer concern, unit leaking during use. Especially on larger loads. Found inlet valve leaking during fill. Must replace. ; ordrng 1 W11173597 (Inviter valve assy)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW7000XW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 12/22/2022
"Customer concern is that washer does not power on and start cycle with press of power or manipulation of cycle knob. Verified concern of unit not powering. Successfully entered service mode and proceeded to cycle test. After activation of service mode, power button. Needs new user interface. Advised customer concern parts are NLA. No repair passable At this time."
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA 03
Near Denton, TX 76208
John
Job Details: 12/22/2022
Installed new infinite switch. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 12/22/2022
"Installed previously ordered gearcase, slider and bolt. Cycle tested unit with load. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals. Advised customer on proper loading practices."
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD7120HW0
Near Glendale Heights, IL 60139
Chris
Job Details: 12/22/2022
Customer concern is unit has intermittent gas smell. Did not smell any gas while testing. Replaced gas valve coils due to gas and drying issues. Tested. Unit checks good. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
We serviced a
KENMORE RANGE
Model 790.74033312
Near Puyallup, WA 98374
Cameron M.
Job Details: 12/22/2022
"Customer concern is that oven does not ignite and heat. Preformed amp draw of bake ignitor, failed. Ignitor only drawing 2.51 amps, causing unit to not ignite and heat on bake cycle. Needs new ignitor. Installed new ignitor, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"