Service History 9 - RPS Appliance Repair

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Dallas, TX 75219

John

Job Details: 04/13/2023

"Came to install case break and inlet. Found service valve still closed from prior visit, however water is still entering machine. Removed hose from inlet valveand found service valve not fully closing. Valve was checks on first visit and closed propely. Advised Customer that a plumber will be needed to replace service valve before DW can be repaired.; O-emld tckt"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.21102012

Near Grand Prairie, TX 75051

John

Job Details: 04/13/2023

"Installed new drain pump, actuator, and tub ring. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSB6300PW0

Near Coppell, TX 75019

John

Job Details: 04/13/2023

"Customer concern is washer leaking. Upon disassembly found, leaking inlet valve, hole in vacuum hose and cracked vacuum break as well as large hole in tub and broken tub ring. Needs new inlet valve assy, basket, tub, and tub ring.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 63849 (Tub) and 1 W10389328 (Basket assy) and 1 W10880720 (Tub ring) and 1 285809 (Cam) and 1 WP3979346 (Inlet valve) and 1 WP8317926 (Hose) and 1 WP3360977 (Vacuum break)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Puyallup, WA 98372

Cameron M.

Job Details: 04/13/2023

"Customer concern is that dishwasher does not drain. Cycle tested unit, found heavy buildup of debris and sludge in airgap and hoses ,causing unit to not drain. Cleared debris. Cycle tested unit 3x .all checks good advised customer on using high quality detergent. Also Advised customer on regular cleaning intervals for optimal performance"

We serviced a

SAMSUNG RANGE

Model NX58M5600SW/AA

Near Tacoma, WA 98444

Cameron M.

Job Details: 04/13/2023

"Installed previously ordered door plunger, cycle tested unit. All checks good."

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/13/2023

"Customer concern is that dishwasher beeps at beginning of cycle repeating through cycle flashing center led , not completing cycle no observed errors. Cycle tested unit, found unit will beep and flash center led as though unit is experiencing interaction with user. Inspected user board and all internal door components for water intrusion or corrosion, clear. Advised customer per lg no known testing procedure available for symptoms of unit. Advised customer ui most likely components in beginning stages of failure. Follow up visit scheduled for 4/18 8-12; ordrng 1 AGM75469910 (PARTS ASSEMBLY,SVC)"

We serviced a

FRIGIDAIRE RANGE

Model GCRG3038AFB

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/13/2023

"Customer inspected new overlay, customer declined repair."

We serviced a

GE DRYER-ELECTRIC

Model PTD60EBSR1WS

Near Rockwall, TX 75087

Lane

Job Details: 04/13/2023

Customer ststated dryer is not drying efficiently. Performed diagnostics found restriction in dryer vent. Instructed on cycle selection and eco settings. All functions checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near University Place, WA 98466

Cejay

Job Details: 04/13/2023

Customer concern is that dryer is making a noise durring operation. Found debris in blower wheel and lint chute causing noise durring operation. Removed debris. Preformed airflow test pass green.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9400SW2

Near Coppell, TX 75019

John

Job Details: 04/13/2023

"Customer concern is dryer not starting, giving F01 error. Per tech data, must replace control board. AHS to supply NLA parts.; ordrng 1 WPW10174745 (elect control board)"

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN63RSN115TW01

Near Plano, TX 75024

Lane

Job Details: 04/13/2023

Customer stated washer won't drain. Performed diagnostics found loose connection at door lock assembly. Corrected connection and performed multiple function tests. All functions checked good at time of service.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79640311900

Near Plano, TX 75024

Lane

Job Details: 04/13/2023

Customer stated washer started making a abnormal noise recently. Performed diagnostics foumd rotor hub was loose causing contact between stater and rotor assembly. Advise replacing rotor and hall sensor to guarantee proper motor function. Customer just wants to have motor tightened down labor only. Customer was made aware that there is no warranty on this repair if parts are not changed.

We serviced a

GE WASHER-TOPLOAD

Model GTW330ASK3WW

Near Rockwall, TX 75087

Patrick

Job Details: 04/12/2023

"Replaced transmission, clutch, pulley, tested unit. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2 11

Near Rockwall, TX 75032

Patrick

Job Details: 04/12/2023

Replaced controls and drain hose. Tested unit all checks good

We serviced a

ELECTROLUX WALL OVEN

Model E30EW85GPS4

Near Dallas, TX 75240

Patrick

Job Details: 04/12/2023

"Replaced element. Tested unit, all checks good"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA54R7600AC/US

Near Buckley, WA 98321

Cejay

Job Details: 04/12/2023

"Customer concern is that washer is making a grinding noise durring agitation. Pulled error codes. DC,6C2,DC,UB,DC1,UB,DC, visual inspection of washplate good. Found failed gearcase causing noise durring agitation. Needs new gearcase and clutch motor. Requires auth.; ordrng 1 DC97-18439B (ASSY CLUTCH-MODULE) and 1 DC31-20014C (MOTOR DRAIN)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Sumner, WA 98390

Cejay

Job Details: 04/12/2023

"Door code attached to WO, called customer for permission to enter property. Customer concsrn is that dishwasher is not draining. Pulled error codes. F8E1F5E1,F8E2,F6E6. Found clog in high loop and drain line hose causing drain error. Unable to remove clog. Needs new high loop line, drain line and drain pump. Follow up scheduled for 04/24 1-5pm; ordrng 1 WPW10545278 (HOSE-DRAIN) and 1 WPW10348269 (PUMP-DRAIN) and 1 8269144A (6' D/W DRAIN HOSE-STRAIG)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050A

Near Puyallup, WA 98371

Cejay

Job Details: 04/12/2023

Customer concern is that washer is not completeing a cycle. Found damage to lid assembly. Cycle tested washer with a load and could not replicate error. Possible lid damage causing washer to pause durring spin cycle. Needs new lid asssembly. Follow up scheduled for 04/24 1-5pm serial is unavailable as sticker is worn ; ordrng 1 DC97-21510U (LID)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC465HW2

Near McKinney, TX 75071

Lane

Job Details: 04/12/2023

Replaced ordered hose and pump. Performed function and leak tests after repair. All functions checked good at time of service

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HVA/01

Near Dallas, TX 75287

John

Job Details: 04/12/2023

"Customer concern is washer leaking worse after dispenser was replaced. Found previous tech installed incorrect dispenser assy. and in doing so, bent the braket between dispenser and control panel. When dispenser was incorrectly forced into place it broke tabs on the control panel. Also found inlet hoses stretched very tight due to incorrect dispenser being installed. Will need new dispenser assy, control panel, and braket to resolve issue.; ordrng 1 ACZ74070501 (Dispenser assy) and 1 MCU62441102 (Dispenser Bottom) and 1 AGL74115153 (Control panel) and 1 MDQ65478101 (Fram assy)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.92273100

Near Irving, TX 75062

John

Job Details: 04/12/2023

"Customer concern is washer will not start, just hums. Found timer skipping gears and getting hung up in spots. Also found open start winding on motor as well as moisture damaged capacitor. Needs new motor, timer, and capacitor.; ordrng 1 WP661600 (drive motor) and 1 WP8572717 (start capacitor) and 1 WP661597 (timer) and 1 285753A (coupling,motor)"

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SPN0RS

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/12/2023

"Customer concern is that washer makes noise during spin cycle. Cycle tested unit empty via rinse and spin, no defect found. Cycle tested unit with customer provided load of towels, no mechanical defect found. Found sub floor transmitting movement of washer and dryer, causing unit to shake and rattle. Advised customer of cause of issues. Advised customer unit operating as designed."

We serviced a

WHIRLPOOL WALL OVEN

Model GBS307PRS01

Near Dallas, TX 75243

Lane

Job Details: 04/12/2023

Installed remanufactured relay board. Performed multiple function tests after repair. Oven is functioning correctly at time of service.

We serviced a

KENMORE WASHER-TOPLOAD

Model 41790814001

Near Dallas, TX 75204

Lane

Job Details: 04/12/2023

Customer stated washer leaked water on the first load ran after moving in. Performed diagnostics found tub seal leaking. Agitator bolt is rusted beyond traditional removal.spin basket and trunnion assembly will haft to be replaced due to corrosion. All hardware related to spin basket and trunnion assembly will be needed. Transmission assembly and drive hub will be needed for proper spin basket and trunnion installation. ; ordrng 1 134737100 (Transmission) and 1 5303279394 (Tub seal) and 1 134418700 (Drive hub) and 1 131605901 (Agitator) and 1 131468900 (Agitator bolt) and 5 137546400 (Trunnion bolt)s and 1 137107000 (Locking plate) and 1 131545101 (Trunnion) and 2 137539500 (Screw)s and 1 131221310 (Spin basket) and 1 3204405 (Spin bearing) and 1 5308002401 (Washer)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB3A

Near Dallas, TX 75228

Lane

Job Details: 04/12/2023

Customer stated dishwasher is unresponsive and fills with water when sink is used. Performed diagnostics found dishwasher is hitting counter top preventing door from closing correctly. Drain hose is not ran in a high loop causing flow back. Leveling legs are adjusted to the furthest extent possible to clear counter top. Dishwasher installation needs to be corrected for dishwasher to run correctly.

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FEX831CS0

Near Dallas, TX 75218

Lane

Job Details: 04/12/2023

Customer ststated laundry center is smoking when washer runs and dryer doesn't heat. Performed diagnostics found washer belt broken due to oil leaking from transmission. Transmission belt and tub seal need replacing. Dryer has faulty heating element causing the no heat condition.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW9

Near DuPont, WA 98327

Cameron M.

Job Details: 04/12/2023

"Customer concern is that dishwasher does not heat and dry dishes found F7e1 (not heating) via service mode. Cycle tested unit, found airgap leak during drain Cycle. Also found open element, causing unit to not heat and dry dishes. Needs new element. Attempted to call customer to schedule return visit , left voice mail to schedule with office. ; ordrng 1 W10518394 (HEATER)"

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Puyallup, WA 98371

Cejay

Job Details: 04/12/2023

Customer concern is that dishwasher stoped draining and was leaking from door. Found seized drain pump causing washer not to drain also causing washer to overfill. Needs new drain pump. Follow up s heduled for 04/21 8-12pm; ordrng 1 WD19X25187 (SINGLE SPEED DRAIN PUMP KIT)

We serviced a

GE DISHWASHER

Model GPT225SSL0SS

Near Tacoma, WA 98404

Cameron M.

Job Details: 04/12/2023

"Installed previously ordered drain pump. Cycle tested unit, found severe resistance in drain flow. Needs new drain hose asm. Follow up visit scheduled for the 4/28 1-5; ordrng 1 WD15X30838 (UNICOUPLE ASM WITH FAUCET ADAPTER)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSC9000PW0

Near Tacoma, WA 98404

Cameron M.

Job Details: 04/12/2023

Installed previously ordered coupler and lid switch. Cycle tested unit. All checks good

We serviced a

GE RANGE

Model JB735SP1SS

Near Tacoma, WA 98498

Cameron M.

Job Details: 04/12/2023

"Customer concern is that glass is cracked. Found broken glass with piece fallen in on element, causing difficulty using burner. Needs new glasstop. Requires auth; ordrng 1 WB62X25972 (RANGETOP GLASS ASM)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW2

Near Orting, WA 98360

Cejay

Job Details: 04/12/2023

"Installed previously ordered gearcase and slider, preformed calibration cycle to verify repair all checks good."

We serviced a

GE RANGE

Model JB630DF4WW

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/12/2023

"Installed previously ordered board,overlay and probe. Cycle tested unit all checks good"

We serviced a

LG WASHER-FRONTLOAD

Model WM2301HW

Near Dallas, TX 75209

John

Job Details: 04/12/2023

Customer concern is washer leaking from dispenser drawer and unit fills while not in use. Found gap between dispenser and control panel causing leak as well as drawer being very tight and difficult to remove. Attempted to tight screws on dispenser and found that they are stripped. Also found inlet valves not fully closing and allowing water into unit when not in use. Needs new inlet valves and dispenser assy.; ordrng 1 5220FR2006H (Inlet valve) and 1 5220FR2075L (Inlet valve) and 1 4925ER1015B (Dispenser) and 1 AGL33683741 (Dispenser drawer)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSR6332KQ0

Near Carrollton, TX 75007

John

Job Details: 04/12/2023

"Customer concern is washer stops agitating randomly. Customer states than unit works after it has been sitting for awhile. Ran normal high agitate cycle. Found washer will agitate but motor gets very hot. Paused agitate cycle and restarted, motor hums and doesn't spin. Also found drain pump not spinning freely. Needs new drain pump, motor and coupler.; ordrng 1 WP3363394 (Pump drain) and 1 WP661600 (Motor) and 1 285753A (Coupler)"

We serviced a

LG DISHWASHER

Model LDF5678BD

Near Mesquite, TX 75149

Patrick

Job Details: 04/12/2023

Under sink plumbing inaccessible. Customer must have shut valves revealed for work to be completed. ; O-emld tckt

We serviced a

FRIGIDAIRE RANGE

Model PLEB30T9DCA

Near Heath, TX 75032

Patrick

Job Details: 04/12/2023

Replaced control board. Tested unit. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11087729701

Near Puyallup, WA 98371

Cejay

Job Details: 04/11/2023

"Customer is that dryer was making a noise and now drum is not spinning. Found failed idler and damaged belt causing noise and dryer not to operate. Installed new belt and idler, cycle tested dryer all checks good. ; used 1 279640 (PULLEY,IDLER), and 1 341241 (BELT,DRIVE) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20022014

Near Carrollton, TX 75007

John

Job Details: 04/11/2023

"Installed new belt, actuator, and cam. All checks good.; used 1 W10721967 (CAM) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KW5B

Near Irving, TX 75062

Lane

Job Details: 04/11/2023

Customer stated dishwasher won't drain. Performed diagnostics foumd foreign object in unit. Removed object and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model GDF520PSF4SS

Near Plano, TX 75074

John

Job Details: 04/11/2023

Customer concern is DW leaking from underneath. Found hose between diverter and wash pump split and leaking. Needs new diverter.; ordrng 1 WD35X10386 (DIVERTER ASM KIT)

We serviced a

GE DISHWASHER

Model GDT635HMM0ES

Near Wylie, TX 75098

John

Job Details: 04/11/2023

Customer concern is DW leaking from underneath. Found diverter hose split by clamp causing leak. Replaced diverter from truck stock. All checks good. Left leaking part with customer.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3.

Near Irving, TX 75038

Lane

Job Details: 04/11/2023

"Customer stated dryer doesn't turn on and made strange noise. Performed diagnostics found faulty idler, broken belt and damaged roller.. Replaced rotating parts and performed full function test. Dryer checks good at time of service.; used 1 6602-001655 (Belt), 1 DC93-00634A (Idler pulley), and 1 DC97-16782A (ASSY PLASTIC SUPPORTOR) from stock"

We serviced a

KENMORE RANGE

Model 790.78628703

Near Farmers Branch, TX 75244

John

Job Details: 04/11/2023

"Customer concern is front left burner not lighting. Found when burner is turned on, no spark on any burner. When all other burners are turned on, Front left will spark but is significantly weaker than the rest. Gas flow checks good. Recommend replacing spark harness, spark module, and left front burner/igniter assy.; ordrng 1 316219019 (WIRING HARNESS) and 1 316135702 (Spark module) and 1 316237805 (Left Front IGNITOR/ORIFICE ASS) and 6 316240600 (Screw)s"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Irving, TX 75063

Lane

Job Details: 04/11/2023

Customer stated dishwasher would not drain. Performed diagnostics found control locked and drain hose not ran correctly. Unlocked control and fixed drain hose. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE5500AY0

Near Mesquite, TX 75149

Patrick

Job Details: 04/11/2023

"Control blinking on/ off intermittently. Reset connections, terminal block checks good. Must replace control. ; ordrng 1 33003028 (Control)"

We serviced a

LG WASHER-FRONTLOAD

Model WM4270HWA 01

Near Carrollton, TX 75007

Lane

Job Details: 04/11/2023

Replaced user control and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75228

Patrick

Job Details: 04/11/2023

Replaced console and loud. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/11/2023

"Customer concern is that washer produces noise during operation. Found stripped pully due to loose pully nut, causing noise during operation. Found damaged shifter causing grinding noise during operation. Found actuator filed ,causing shifter to no locate properly resulting in grinding noise. Needs new cam,belt and actuator. Installed new parts cycle tested, all checks good. ; used 1 W10721967 (CAM), 1 W11239857 (BELT), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model SCS3617RS01

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/11/2023

"Customer concern is that all burners do not ignite. Found heavy spill over preventing adequate gas flow. Cleaned ignitor and burner bodies except front right. tested again, fail. Needs new ignitors, burner bodies, switch hardness and spark module. REQUIRES AUTH; ordrng 1 WPW10110491 (MODULE-SPK) and 1 WP4456905 (HARNS-WIRE) and 1 WPW10406243 (BURNR-HEAD (FR)) and 2 WPW10406283 (BURNR-HEAD (RR FL))s and 1 WPW10406797 (BURNR-HEAD (LF)) and 8 WP4449809 (SCREW)s and 2 4456626 (HARNESS; IGNIT 15')s and 2 4456627 (HARNESS; IGNIT 28')s"

We serviced a

MAYTAG RANGE

Model MGT8775XS00

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/11/2023

"Customer concern is that upper oven does not heat, produces gas smell on both bake and broil cycles of upper oven. Preformed Amp draw test of broil ignitor, failed 0amp draw . Good 120v supply to ignitor. Found failed ignitor causing no heat concern. Tested bake of upper oven. Found only ignitor half of manifold ignites leaving left side un- lit producing concern of gas smell. Needs new bake and broil ignitor, and bake and broil manifolds. Follow up visit scheduled for 4/26 1-5; ordrng 1 W11245221 (BURNR-BRLR) and 1 WPW10324738 (IGNTR-OVEN (Bake upper oven)) and 1 W11174122 (BURNR-OVEN (upper bake ))"

We serviced a

KENMORE DISHWASHER

Model 66513273K118

Near Enumclaw, WA 98022

Cameron M.

Job Details: 04/11/2023

"Customer concern is that dishwasher top rak wheels broke, and leaks . Found broken top rack wheels, causing rack to fall. Also found spray arm separation, causing water to be directed at base of door inducing leak. Found calapsed tub seal, allowing water to bypass door during operation. Needs new wheels,spray arms,and gasket . Follow up visit scheduled for 4/18 10-2; ordrng 1 WPW10376691 (ARM-SPRAY (lower)) and 1 W11498831 (GASKET) and 1 WPW10376693 (ARM-SPRAY(upper))"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400V/A3

Near Tacoma, WA 98418

Cejay

Job Details: 04/11/2023

"Customer concern is that dryer is not heating. Preformed airflow test pass. Found open element causing dryer not to heat. Installed new element, cycle tested dryer all checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US 03

Near Tacoma, WA 98409

Cejay

Job Details: 04/11/2023

"Customer concern is that washer is going OOB and is not completing a cycle. Pulled error codes. UB,DC,UB,DC. Found failed dampers causing basket to wobble. Needs new dampers. Follow up scheduled for 04/14 1-5pm; ordrng 4 DC97-16350U (ASSY DAMPER)s"

We serviced a

AMANA DRYER-ELECTRIC

Model NED7300WW1

Near Tacoma, WA 98405

Cejay

Job Details: 04/11/2023

"Customer concern is that dryer dose not start. Found broken belt causing dryer not to start. Needs new belt and idler braket. Installed new belt and idler braket. Cycle tested dryer all checks good. ; used 1 W10837240 (BRACKET), and 1 661570V (BELT) from stock"

We serviced a

GE LAUNDRY CENTER

Model GUD24ESSM1WW

Near Dallas, TX 75204

Patrick

Job Details: 04/11/2023

"Customer concern, loud will not lock. Confirmed. Must replace lid lock; ordrng 1 WH44X10288 (Lid lock)"

We serviced a

FRIGIDAIRE RANGE

Model FFES3025PBA

Near Plano, TX 75075

Lane

Job Details: 04/11/2023

Replaced faulty components and performed full heat cycle test. All functions checked good at time of service.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED72HEDW0

Near Dallas, TX 75225

John

Job Details: 04/11/2023

"Installed new felt seal. Found idler pulley worn and d8fficult to turn as well as belt worn. Replaced idler and belt from truck stock. All checks good.; used 1 661570V (BELT), and 1 W10837240 (BRACKET) from stock"

We serviced a

KENMORE DISHWASHER

Model KDTE104ESS3

Near Dallas, TX 75209

John

Job Details: 04/11/2023

Installed new adjuster. All checks good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED72HEDW0

Near Dallas, TX 75225

John

Job Details: 04/11/2023

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWS0

Near Tacoma, WA 98407

Cejay

Job Details: 04/11/2023

"Customer concern is that dishwasher is not filling with water. Pulled error codes. 6-4,6-6,6-1,8-1. Found debris under float switch causing dishwasher not to fill with water. Removed debris and preformed service cycle. All fucntion are operational. Cycle tested dishwasher all checks good. Advised customer on preforming regular cleaning cycles and filter maintenance."

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Orting, WA 98360

Cameron M.

Job Details: 04/11/2023

"Customer concern is that dishwasher does not power. Verified voltage supply from main board to user interface, good 13vdc. Needs new ui. Installed new ui. Cycle tested unit, all checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/11/2023

"Customer concern is that dishwasher will leak while off and has caused water damage to flooring. Customer advised unit has been unused since creating work order. Inspected door and sweeper seal, no defect. Found corrosion result of past leak from fill hose, also found loose fill hose connection to copper inlet fitting. Tightend fitting. Cycle tested unit, found no obvious evidence of leak. Advised customer to monitor and record if issue persist."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6300AV/US

Near Tacoma, WA 98465

Cejay

Job Details: 04/11/2023

Customer concern is that washer is making a noise durring spin cycle. Found fallen basket causing excessive tub play. Needs new rear tub and drum assembly. Advised customer washer will need to be made acessible for repair. Requires auth. Requires second tech. ; ordrng 1 DC97-21594C (ASSY S.TUB BACK) and 1 DC97-21456 (ASSY DRUM-MODULE)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Lakewood, WA 98499

Cejay

Job Details: 04/11/2023

"Customer concern is that dishwasher is not turning on. Unit not receiving 120v. Reser breaker. Now receiving 120v at main board, confirmed 12v to UI. No stored errors. Preformed service cycle, all functions operational. Advised customer if issue happens agian electrianmay be need to diagnose loss of power from breaker."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022242510

Near Dallas, TX 75227

Patrick

Job Details: 04/11/2023

"Customer concern, unit does not complete cycle. F8e1 long fill. Inlet valve check good. Manual test good lock, good agitate, good spin. Good tach test. Must replace main control. ; ordrng 1 W11125014 (Main control)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050AW/A4

Near Garland, TX 75040

Lane

Job Details: 04/11/2023

"Rep.aced drain pu,mp motor and performed full function test. All functions checked good at time of service."

We serviced a

OTHER RANGE

Model n/a

Near Garland, TX 75042

John

Job Details: 04/11/2023

Customer concern is Left Rear burner not comming on and both ovens heat 100 degrees above what they're set to. Found Make of unit is Montgomery Wards and there is no model or serial tag available. Unit needsnew Left Rear burner and infinite switch as well as both oven thermostats. AHS to research and supply parts as no Model number available.; O-emld tckt

We serviced a

GE DISHWASHER

Model DDT595SMJ2ES

Near Garland, TX 75040

Lane

Job Details: 04/11/2023

Customer stated dishwasher was behaving abnormally. Customer was able to cycle power to get dishwasher functioning for some time. Advise replacing main board and user control to correct current issues.; ordrng 1 WD21X24901 (Main board) and 1 WD21X23461 (User interface.)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSQ8520JQ0

Near Mesquite, TX 75149

Patrick

Job Details: 04/10/2023

"Customer concern, unit will not spin. Found transmission banging loudly once basket was freed by hand. Must replace drive components. ; ordrng 1 W10820043 (Basket drive) and 1 285785 (Clutch) and 1 3360629 (Transmission) and 1 285753A (Coupler)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB850YG1

Near Graham, WA 98338

Cameron M.

Job Details: 04/10/2023

"Customer concern is that washer leaks water from left rear corner of unit. Cycle tested unit, found broken bleach dispenser hose, causing leak from left rear corner. Also found severe rust around bleach dispenser allowing dispenser to sage. Found failed bearing, causing noise during spin cycle. Needs new lid,bleach dispenser and bearing. Advised customer parts show NLA. Customer declined repair at this time. Collected 95+tax via"

We serviced a

KENMORE RANGE

Model 79094473801

Near Graham, WA 98338

Cejay

Job Details: 04/10/2023

"Installed previously ordered main control and overlay, installed new spade connections. Cycle tested oven all checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Wylie, TX 75098

John

Job Details: 04/10/2023

Installed new drain pump. All checks good.

We serviced a

FRIGIDAIRE WALL OVEN

Model FGET3069UFB

Near Plano, TX 75093

Lane

Job Details: 04/10/2023

Customer stated there getting more than one fault code d-0 and f45 Performed function test and found cooling fan running correctly and not faulting out. Control panel became unresponsive and main board began to cycle upper fan on and off randomly. Upper fan with user and main controls need replacing. ; ordrng 1 5304524017 (Control panel) and 1 316475806 (Control board) and 1 5304528825 (Fan motor)

We serviced a

HOTPOINT DISHWASHER

Model ADW1100N10WW

Near Spanaway, WA 98387

Branden W.

Job Details: 04/10/2023

"Customer concern is that dishwasher does not operate. Found water supply valve under sink turned off causing dishwasher to not fill or wash. Turned water on. Cycle tested x10. Unit operating as designed. Heavy suds build up in unit. Flushed numerous times. Suds still present. Advised custo,er to run empty to flush suds."

We serviced a

GE WALL OVEN

Model JT3800SH7SS

Near Bonney Lake, WA 98391

Cejay

Job Details: 04/10/2023

Installed previously ordered parts and verified repair with customer.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2

Near Plano, TX 75093

Lane

Job Details: 04/10/2023

Customernststed dryer stopped heating. Performed diagnostics found faulty heater assembly and failed drum roller. Replaced parts and performed multiple function tests after repair.; ordrng 1 Dc97-14486a (Heating element) and 1 DC97-16782A (Roller)

We serviced a

GE RANGE

Model JB645DK4BB

Near Dallas, TX 75243

Lane

Job Details: 04/10/2023

I stalled bothe front burners with switches. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FAFS4272LW0

Near Plano, TX 75074

Lane

Job Details: 04/10/2023

Ustomernsttsed washer wouldn't stop filling intermittently. Performed diagnostics found cold fill valve leaking and stuck open. Replaced water inlet valve assembly. Performed leak check after repair. Advised customer supply valves in wall need to bereplaced. Valves are carrotted and possibly leaking.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB725BW00

Near Puyallup, WA 98374

Cejay

Job Details: 04/10/2023

"Installed previously ordered belts and idler pully. Found damaged element wire causing buzzing noise. Repaired element connection, cycle tested dryer verified noise eliminated with customer."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC200XW2

Near Dallas, TX 75219

John

Job Details: 04/10/2023

Customer concerns washer leaking. Found 2 suspension rods have failed causing tub and basket to lean away from inlet causing leak. Needs new suspension rods and tub ring.; ordrng 1 W10780048 (Damper kit) and 1 WPW10215107 (Tub ring)

We serviced a

KENMORE DISHWASHER

Model 665.12773K311

Near Dallas, TX 75219

John

Job Details: 04/10/2023

"Customer cocnern is DW leaking when draining. Found clogged air gap causing drain water to leak onto counter top. Cleaned air gap, no change. Found clog beneath disposal at P trap. Advised Customer that a plumber will be necessary to resolve issue. All other checks good."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MAH5500BWW

Near Irving, TX 75063

John

Job Details: 04/10/2023

Customer concern is washer leaking. Found 2 small holes in door boot causining leak. Needs new door boot.; ordrng 1 12002533 (Door boot)

We serviced a

MAYTAG RANGE

Model MGR5750ADA

Near Carrollton, TX 75007

John

Job Details: 04/10/2023

Customer concern is oven bake burner not igniting. Found control board not sending any voltage to igniter causing burner to not light. Needs new control board and igniter.; ordrng 1 12400035 (Igniter kit) and 1 12001627 (Control board)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC400XW0

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/10/2023

"Installed previously ordered capacitor, cycle tested unit, all checks good customer declined to retain old part"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Dallas, TX 75218

Patrick

Job Details: 04/10/2023

"Customer concern, unit noisy during spin. Tested with 6 bath towels. All checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11027042603

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/10/2023

"Customer concern is that washer goes out of balance during spin cycle. Found failed suspension rods. Causing out of balance condition. Needs new suspension rods. Installed new suspension rods,cycle tested unit with customer provided load of towels. All checks good. Customer declined to retain old part. Collected payment via check. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3

Near Dallas, TX 75218

Patrick

Job Details: 04/10/2023

"Customer concern unit seems to overheat. Found clogged home vent. Good tumble, good heat. Air test passed when disconnected. Customer must have vent professionally cleaned to prevent further failures."

We serviced a

KENMORE DISHWASHER

Model 66513073K216

Near Tacoma, WA 98418

Cameron M.

Job Details: 04/10/2023

"Installed previously ordered pump and grommet, cycle tested unit. All checks good."

We serviced a

KENMORE DISHWASHER

Model 36315179000

Near Tacoma, WA 98408

Branden W.

Job Details: 04/10/2023

Customer concern is that dishwasher does not clean and leaves water in bottom after cycle. Cycle tested unit. Found no water pressure or spray pattern issues. Drain operates as designed. Heater operates as designed. Found no issues related to poor wash or drain conditions. Advised a high loop should be made with drain hose undersink to prevent sink water back filling into dishwasher. Did find leak from drain solenoid. Also found several rack wheels falling off. Needs new wash pump assembly and wheels. ; ordrng 1 WD26X10013 (motor/pump assy) and 6 WD12X271 (roller asy)s

We serviced a

GE COOKTOP

Model JGP336BEV2BB

Near Orting, WA 98360

Cejay

Job Details: 04/10/2023

Tech was assigned as a helper;

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/10/2023

Installed previously ordered lid. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Customer declined to retain old part. Collected payment via card payment

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF50K7500AW/A2

Near Orting, WA 98360

Cejay

Job Details: 04/10/2023

"Ustomer concern is that washer dose not power on. Upon arrival unit was disassembled. Confirmed 120v at outlet. Confirmed at UI connection 12v pin 5 ground to pin 6 and 5v pin 4 to pin 5 ground to UI no operation, needs new UI board. Collected 198.74 for follow up. Balnce due upon return 198.40; ordrng 1 DC92-01802K (ASSY PCB DISPLAY)"

We serviced a

LG DISHWASHER

Model LDF8072ST

Near Dallas, TX 75214

Patrick

Job Details: 04/10/2023

"Replaced motor, tested unit. All checks good at this time."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50T5300AC/ US 01

Near Dallas, TX 75211

Patrick

Job Details: 04/10/2023

Replaced inlet valve and dampers. Tested unit. All checks good.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA 03

Near Tacoma, WA 98498

Branden W.

Job Details: 04/10/2023

"Customer concern is that range trips breaker. Unit unplugged upon arrival. Plugged unit in. Cycle tested burners, bake and broil. All operating. Took rear control panel off and found Roach infestation in boards. Left unit unplugged. Advise that an exterminator is needed. Also advised infestation is not covered."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV40J3000EW/A2 02

Near Spanaway, WA 98387

Branden W.

Job Details: 04/10/2023

"Customer concern is dryer takes multiple cycles to dry. Cycle tested temperatures, in range. Performed airflow test, failed. Cleaned lint trap. Tested again, fails. Dryer operating as designed. No mechanical failures. Dryer duct needs to be cleaned to restore proper airflow. Advised customer."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Dallas, TX 75205

Lane

Job Details: 04/07/2023

Customer stated dishwasher leaked water after repair. Preformed diagnostics found mo current leaks or any signs of water leaking. All functions checked good at time of service. Having customer pay closer attention to variables if leak returns.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC200XW1

Near Plano, TX 75075

John

Job Details: 04/07/2023

"Customer concern is dryer shuts off randomly and taking too long to dry. Found burnt plug caused by loose connection in outlet, causing unit to shut off, as well as crushed vent hose. Ran vent check, fails red. Advised Customer that an electrician will be necessary to replace outlet and vents need to be cleaned as well as vent hose replaced. All other checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20022014

Near Carrollton, TX 75007

John

Job Details: 04/07/2023

"Customer concern is washer making a squeeling noise during agitate. Tested unit, confirmed noise. Found worn belt and almost striped clutch caused by actuator not fully engaging. Needs new belt, cam assy, and actuator.; ordrng 1 W10913953 (Actuator) and 1 WPW10006384 (Belt), used 1 W10721967 (CAM) from stock"