Service History 90 - RPS Appliance Repair

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3 04

Near Tacoma, WA 98406

Cameron M.

Job Details: 09/22/2021

"Customer states dryer was making noise duringoperation. Customer discovered lint trap not seated fully, allowing a sock to get to blower wheel. causing unit to make squealing noise , Customer removed sock . Apon arrival I preformed airflow test pass. Cycle tested unit 3x, found no mechanical issues at this time."

We serviced a

GE LAUNDRY CENTER

Model WSM2700TAWWB

Near Plano, TX 75093

Branden W.

Job Details: 09/22/2021

Customer concern is that washer will not fill with cold water. Found hot and cold inlet hoses reversed. Corrected hoses. All checks ok.

We serviced a

GE DISHWASHER

Model GLD5600N00BB

Near Sachse, TX 75048

Branden W.

Job Details: 09/22/2021

Installed previously ordered part. Cycle tested. No leaks. All checks good. Left failed part with customer as it caused a water leak.

We serviced a

WHIRLPOOL WASHER-FRONT LOA

Model WFW87EH

Near Spanaway, WA 98387

Cameron M.

Job Details: 09/22/2021

"Customer concern is that washer produces error codes, does not spin out clothes properly, and sounds like there's change in unit. Found no stored error codes via service mode. Tested unit via service mode Found no mechanical issues. Cycle tested unit with customer provided load of towels, was unable to duplicate customer concern. Advised customer to monitor and call if issue persists."

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Prosper, TX 75078

Branden W.

Job Details: 09/22/2021

Installed new main control and turbidity sensor. Cycle tested through diagnostic cycle. All components operating properly. Customer advised that issue does not occur at beginning of cycle every time. Ran in 1hr cycle for 10 minutes. No issues. Advised to call if issue persists.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5840BW0

Near Mesquite, TX 75181

Branden W.

Job Details: 09/22/2021

"Customer concern that washer is not filling with enough water. Cycle tested, found washer would fill for a short time then drain. Performed calibration. Tested on super wash and deep water wash. Water level accurate. All checks good."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB765FW0

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/21/2021

"Customer concern is that dryer does not start cycle. Was unable to duplicate customer concern. Performed airflow test failed (red) advised customer dryer duct needs to be cleaned. Also Advised to monitor unit ,and to call if issue persists."

We serviced a

GE DRYER-ELECTRIC

Model GTD33EASK0WW

Near Eatonville, WA 98328

Cameron M.

Job Details: 09/21/2021

"Customer concern is that dryer makes noise during operation. Found cracked top bearing. Also found mounting screws broken out of lower trap duct assembly and broken lint screen. Causing unit to make squealing noise during operation. Replaced trap duct asm,top bearing, and lint trap. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good."

We serviced a

GE WALL OVEN

Model n/a

Near McKinney, TX 75071

Branden W.

Job Details: 09/21/2021

AHS replacing oven.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/21/2021

"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley. Also found dirty rollers,causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley, cleaned and vacuumed inside of unit. Cycle tested unit 3x, all checks good. ; used 1 W10837240 (BRACKET) from stock"

We serviced a

GE WASHER-TOPLOAD

Model WBB2090G8WW

Near McKinney, TX 75070

Branden W.

Job Details: 09/21/2021

Customer concern is that washer does not spin properly when super water level is chosen. Also leaks sometimes. Found clogged pressure hose causing washer to overfill on all settings. Overfilling is cause of intermittent leak and poor spin. Cleaned pressure hose. Cycle tested all water levels. No other issues found.

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF50K7500AV/A2 11

Near Fox Island, WA 98333

Cameron M.

Job Details: 09/21/2021

"Installed sears provided main pcb and drain pump, cycle tested unit 3x, all checks good"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3005MWA

Near Dallas, TX 75217

Branden W.

Job Details: 09/20/2021

"Customer concern is that bake elememt does not operate and front left burner gets too hot. Found wires to bake elememt burned and not making connection. Also found failed infinite switch not regulating temperatures. Replaced terminals to bake elememt and replaced infinite switch. Cycle tested. All checks good. ; used 1 316436001 ( INFINITE SWITCH, LARGE ELEME) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Tacoma, WA 98445

Cameron M.

Job Details: 09/20/2021

"Customer concern is that dishwasher does not power on. Found loose connection at main power hook up, causing unit to not power and start cycle. Re connected wire it new wire nut, cycle tested unit. All checks good"

We serviced a

WHIRLPOOL DISHWASHER

Model DU945PWPB0

Near Coppell, TX 75019

Branden W.

Job Details: 09/20/2021

Customer concern is that dishwasher does not operate. Found bad connection at door latch causing unit to not operate. Reseated connectors. Cycle tested. Unit operating as designed.

We serviced a

LG RANGE

Model LSE3092ST /00

Near Tacoma, WA 98498

Cameron M.

Job Details: 09/20/2021

"Installed previously ordered door switch, cycle tested unit. All checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 66702692

Near Mesquite, TX 75149

Branden W.

Job Details: 09/20/2021

Customer concern is that dryer takes multiple cycles to dry. Found dryer vent partially clogged causing long dry times. Advised to have vent cleaned.

We serviced a

KENMORE DISHWASHER

Model 665.13002N511

Near Tacoma, WA 98406

Cameron M.

Job Details: 09/20/2021

"Installed previously ordered control board, cycle tested unit 10x. All checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11031632611

Near Graham, WA 98338

Cameron M.

Job Details: 09/20/2021

"Installed sears provided transmission, washplate, screw, slider. Cycle tested unit 3x, all checks good."

We serviced a

GE WASHER-TOPLOAD

Model GCWN2800D1WW

Near Puyallup, WA 98374

Branden W.

Job Details: 09/17/2021

Customer concern is that washer makes loud scraping noise when washing. Found base of washer being pushed up into drive pulley because washer sits in leak pan that has ridges that push into washer base. Advised this is an installation issue. No mechanical failures found.

We serviced a

FRIGIDAIRE DRYER-ELECTRIC

Model n/a

Near Puyallup, WA 98373

Cameron M.

Job Details: 09/17/2021

"Customer concern is that dryer makes squealing noise during operation. Found rear drum bearing dry of grease, causing unit to make squealing noise during operation. Greased rear bearing. Cycle tested unit, all checks good."

We serviced a

SAMSUNG RANGE

Model NE59N6630SG/AA

Near Puyallup, WA 98375

Branden W.

Job Details: 09/17/2021

Customer concern is that oven does not hold Temps and takes longer to cook. Also front surface burners take to long. Cycle tested surface burners. Both burners are at 1000 degrees on high. Cycle tested oven at 350. Found no mechanical issues. Adjusted bake temperature calibration up 15 degrees.

We serviced a

KITCHENAID WALL OVEN

Model KEBC278KSS0

Near Dallas, TX 75205

Jacob P.

Job Details: 09/17/2021

"Installed previously ordered cooling fan. Test cycled, all checks ok."

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF45H6300AW/A2

Near Frisco, TX 75034

Jacob P.

Job Details: 09/17/2021

"Customer concern of unit going out of balance and leaking with large, heavy loads. Found drain hose too far in wall causing unit to stay filled with water. Secured drain hose at proper depth. Test cycled, all checks ok."

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF42H5200AP/A2

Near Frisco, TX 75034

Jacob P.

Job Details: 09/17/2021

"Customer concern of unit not draining completely. Found debris in drain pump causing slow drain. Cleaned out debris. Test cycled, all checks ok."

We serviced a

MAYTAG WASHER-FRONT LOA

Model MHW5630HW0

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 09/17/2021

"Customer concern is that washer produces SD error and f9 error, will not unlock to remove clothes. Found unit produces f9e1 (long drain) via service mode. Vacuumed water from unit, check drain pump clean out. Found debris in drain pump, causing unit to not drain and leave unit locked. Cleared debris from drain pump, cycle tested unit 3x. All checks good. Advised customer on regular cleaning cycle intervals and of use of high quality detergent."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near McKinney, TX 75071

Jacob P.

Job Details: 09/17/2021

"Installed previously ordered dispenser. Test cycled, all checks ok."

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FAHE1011MW0

Near Tacoma, WA 98404

Branden W.

Job Details: 09/17/2021

Customer concern is that washer will not drain. Found sock lodged in drain pump causing no drain. Cleared pump. Also found nails in basket. Unit is being overloaded. Advised to not overload and check pockets.

We serviced a

GE OVEN-WALL

Model JRP28B0J1BB

Near Plano, TX 75075

Jacob P.

Job Details: 09/17/2021

"Installed previously ordered bake and broil elements. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Irving, TX 75063

Jacob P.

Job Details: 09/17/2021

"Installed previously ordered heating element. Test cycled, all checks ok."

We serviced a

KENMORE DISHWASHER

Model 66513543N412

Near Tacoma, WA 98445

Branden W.

Job Details: 09/16/2021

Installed new wash pump. Cycle tested. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2475XTVQ0

Near Allen, TX 75002

Jacob P.

Job Details: 09/16/2021

"Installed previously ordered drain hoses. Found air gap cap cracked causing unit to drain onto counter. Replaced air gap crack. Test cycled, all checks ok. ; used 1 04470 (AIR GAP) from stock"

We serviced a

KENMORE DISHWASHER

Model 66514523N610

Near Richardson, TX 75082

Jacob P.

Job Details: 09/16/2021

"Installed previously ordered thermistor. Test cycled, all checks ok."

We serviced a

GE WASHER-TOPLOAD

Model GTW720BSN0WS

Near Sunnyvale, TX 75182

Jacob P.

Job Details: 09/16/2021

"Customer concern of unit going out of balance when washing large loads. Found multiple out of balance errors stored. Ran test cycle, unit functioning as designed. Advised customer that with larger loads, manual weight redistribution is sometimes necessary. All checks ok."

We serviced a

KENMORE DISHWASHER

Model 66513269K114

Near Rowlett, TX 75088

Jacob P.

Job Details: 09/16/2021

"Customer concern of unit not washing. Found water shut off to dishwasher under sink. Turned water supply on. Test cycled, all checks ok."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FC3

Near DuPont, WA 98327

Branden W.

Job Details: 09/16/2021

Customer concern is that washer was making squealing noise but has not happened in last few loads. Cycle tested empty and with a load of towels. No abnormal noises. All components check good. Advised to call if issue returns. NO CHARGE

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020932991

Near Tacoma, WA 98445

Branden W.

Job Details: 09/16/2021

"Installed new transmission, clutch and coupler. Cycle tested. All checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Tacoma, WA 98498

Cameron M.

Job Details: 09/16/2021

"Customer concern is that washer makes knocking noise during agitation. Found no mechanical issues at this time, unit operating as designed."

We serviced a

MAYTAG WASHER-FRONT LOA

Model MHW6000XW2

Near Rockwall, TX 75087

Jacob P.

Job Details: 09/15/2021

"Installed previously ordered inlet valve. Test cycled, all checks ok."

We serviced a

GE COOKTOP

Model JP385W0U1WW

Near Heath, TX 75032

Jacob P.

Job Details: 09/15/2021

"Customer concern of back right burner not working. Found receptacle fallen in unit causing no power to burner. Secured receptacle. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4815EW1

Near Dallas, TX 75238

Jacob P.

Job Details: 09/15/2021

"Installed previously ordered motor, unit still doesn't start. Tested voltage into unit, found L1 dropping to 9v when powered. Hooked test cord up to unit and tested, unit turns on. Advised customer the issue is with the power supply and electrician will be needed to fix it. Unit is functioning as designed."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW2

Near Graham, WA 98338

Cameron M.

Job Details: 09/15/2021

"Installed previously ordered tub ring, cycle tested unit. All checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Plano, TX 75074

Jacob P.

Job Details: 09/15/2021

"Customer concern of unit not draining. Test cycled, unit drains. Unable to verify complaint. Advised customer to call back if problem persists."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF5A

Near Forney, TX 75126

Jacob P.

Job Details: 09/15/2021

"Customer concern of unit not turning on. Found loose wire nut in in junction box causing no power to in unit. Replaced wire nut. Test cycled, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV65H9000EP/A2 01

Near Heath, TX 75126

Jacob P.

Job Details: 09/15/2021

"Customer concern of unit making loud noise. Found worn idler pulley causing noise. Replaced idler pulley. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

GE RANGE

Model JBP78B0B4BB

Near Rowlett, TX 75089

Jacob P.

Job Details: 09/15/2021

"Installed previously ordered door glass and seal. Test cycled, all checks ok."

We serviced a

GE DISHWASHER

Model GDT635HMM0ES

Near Wylie, TX 75098

Jacob P.

Job Details: 09/15/2021

"Installed previously ordered drain pump. Test cycled, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 01

Near Puyallup, WA 98371

Cameron M.

Job Details: 09/15/2021

"Customer concern is that dryer powers on but does not tumble. Found seized idler pulley. Also found failed right rear roller, causing noise during operation. Also found belt slipped off idler pulley and motor pulley ,causing unit to power but not tumble. Needs new idler pulley and right rear roller.cleaned and vacuumed inside of unit. Installed new idler pulley and roller, cycle tested unit. All checks good Collected 75.00 deductible via card payment. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029822800

Near Tacoma, WA 98445

Branden W.

Job Details: 09/15/2021

Installed previously ordered parts. Cycle tested x2. To max fill. All checks good.

We serviced a

GE DRYER-ELECTRIC

Model GTDP280ED2WW

Near Puyallup, WA 98374

Branden W.

Job Details: 09/14/2021

Customer concern is that dryer does not start. Motor just humms. Found motor has a dead spot causing it to not start. Rotated drum to start motor. Needs new motor and blower wheel. Unit working currently.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Coppell, TX 75019

Jacob P.

Job Details: 09/14/2021

"Customer concern of unit not draining. Found debris in drain pump causing no drain. Removed debris. Test cycled, all checks ok."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC300BW0

Near Dallas, TX 75214

Jacob P.

Job Details: 09/14/2021

"Customer concern of unit not starting. Found broken wire on door switch causing no start. Replaced door switch. Test cycled, all checks ok. ; used 1 WPW10569603 (SWITCH-DOR) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near Wylie, TX 75098

Jacob P.

Job Details: 09/14/2021

"Customer concern of unit making loud noise. Found debris in blower wheel causing noise. Removed debris. Test cycled, all checks ok."

We serviced a

LG DRYER-ELECTRIC

Model 206KWUC2D910

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/14/2021

"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test failed (yellow). Cleaned and calibrated moisture sensors.found no mechanical issues, unit operating as designed. Advised customer dryer vent duct needs to be cleaned asap."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11086477110

Near Tacoma, WA 98404

Cameron M.

Job Details: 09/14/2021

"Installed previously ordered element,Cleaned and Vacuumed inside of unit. cycle tested unit, All checks good. Advised customer dry needs to be venting to outside to prevent further issues."

We serviced a

SAMSUNG RANGE

Model NE59M4320SS/AA 01

Near Spanaway, WA 98387

Branden W.

Job Details: 09/14/2021

Installed previously ordered parts. Cycled tested both front burners numerous times. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Sumner, WA 98391

Branden W.

Job Details: 09/14/2021

"Installed new spray arms, adjuster and rail stop. Cycle tested. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6600SW2

Near Tacoma, WA 98406

Cameron M.

Job Details: 09/14/2021

"Installed previously ordered drain pump, cycle tested unit 3x. All checks good"

We serviced a

KENMORE DRYER-ELECTRIC

Model 40289032012

Near Puyallup, WA 98375

Branden W.

Job Details: 09/14/2021

"Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Performed airflow test, test failed. Advised to have dryer duct from behind dryer to outside cleaned asap. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

GE DISHWASHER

Model GDT625PSJ6SS

Near Enumclaw, WA 98022

Cameron M.

Job Details: 09/13/2021

"Installed previously ordered console and console graphics. Cycle tested unit 3x, all checks good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NW7B

Near Puyallup, WA 98373

Cameron M.

Job Details: 09/13/2021

"Customer concern is that unit leaks water from bottom left corner at door. Customer states unit hasn't been used since prior to covid. Cycle tested unit 10x, was unable to duplicate customer concern. Advised customer to monitor and call if issue persists."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3 02

Near Puyallup, WA 98375

Branden W.

Job Details: 09/13/2021

Customer concern is that dryer powers on but does not start. Found failed idler pulley caused belt to come off and dryer to not start. Replaced idler pulley. Cycle tested. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock

We serviced a

GE DRYER-ELECTRIC

Model GFD45ESPK0DG

Near Graham, WA 98338

Branden W.

Job Details: 09/13/2021

Customer concern is that dryer runs too hot on all cycles. Tested all 4 temperature options. All are in range. Very low temp 90. Low 130. Medium 150. High 160. Unable to find any failures at this time.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TD1A

Near Puyallup, WA 98375

Branden W.

Job Details: 09/13/2021

Customer concern is that dishwasher will fill with water from sink drain. Found no high loop or airgap installed. Made high loop with drain hose under sink. Cycle tested. All checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS2

Near Puyallup, WA 98373

Cameron M.

Job Details: 09/13/2021

"Installed previously ordered top tracks. Cycle tested unit, all checks good."

We serviced a

GE RANGE

Model JP326W0V2WW

Near Steilacoom, WA 98388

Cameron M.

Job Details: 09/13/2021

"Customer concern is that range front left and front right burners are not regulating properly, Customer states she can have them on low and still boil water. Cycle tested burners 10x, found no mechanical issues at this time. Unit operating as designed."

We serviced a

MAYTAG WASHER-FRONT LOA

Model MHWE200XW00

Near Rockwall, TX 75032

Jacob P.

Job Details: 09/13/2021

"Customer concern of unit not draining. Found debris in drain pump causing no drain. Removed debris. Test cycled, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV5451AEW/XAA 03

Near Rockwall, TX 75087

Jacob P.

Job Details: 09/13/2021

"Customer concern of unit making loud noise. Found clamp for motor fallen off causing blower wheel to rub on housing. Secured motor with clamp. Test cycled, all checks ok."

We serviced a

SAMSUNG DISHWASHER

Model DW80H9930US/AA

Near Irving, TX 75060

Jacob P.

Job Details: 09/13/2021

"Installed previously ordered control board, nozzle cover, vane, motion assy arms water wall motor. Test cycled, all checks ok."

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN0WW

Near Eatonville, WA 98328

Branden W.

Job Details: 09/10/2021

Installed previously ordered parts. Cycle tested. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Garland, TX 75040

Jacob P.

Job Details: 09/10/2021

"Customer concern of unit leaking. Found unit not level causing overflow out from of unit. Leveled machine. Test cycled, all checks ok."

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US/AA 00

Near Tacoma, WA 98445

Branden W.

Job Details: 09/10/2021

Customer concern is that dishwasher runs pump and Normal light flashing. Found water in leak detector causing error. Found inlet valve leaking. Replaced valve. Cycle tested. All checks good. Left failed part with customer as it caused a leak. ; used 1 DD81-02265A (INLET VALVE) from stock

We serviced a

GE DISHWASHER

Model GDT635HSJ6SS

Near Spanaway, WA 98387

Branden W.

Job Details: 09/10/2021

Customer concern is that dishwasher does not power on and wiring is burnt. Found power plug going to main control burnt and broken off. Needs new harness and main control. Advised control board is back ordered. Declined to repair at this time.

We serviced a

KENMORE DISHWASHER

Model 665.13092N412

Near Tacoma, WA 98444

Cameron M.

Job Details: 09/10/2021

"Installed previously ordered door latch, handle, console. Cycle tested unit 3x. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADE2

Near Puyallup, WA 98375

Branden W.

Job Details: 09/10/2021

Installed new sump/pump assembly. Cycle tested. All checks good.

We serviced a

KENMORE DISHWASHER

Model 6651309N413

Near Plano, TX 75074

Jacob P.

Job Details: 09/10/2021

"Customer concern of unit draining from air gap. Advised customer that drain problem is plumbing issue, plumber is needed to correct issue. Test cycled dishwasher, unit functioning as designed."

We serviced a

KENMORE WALL OVEN

Model 79042003605

Near Allen, TX 75002

Jacob P.

Job Details: 09/10/2021

"Installed previously ordered control board, power supply board and relay board. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Buckley, WA 98321

Cameron M.

Job Details: 09/10/2021

"Customer concern is that dishwasher is not fully drying dishes especially plastic dishes. Found element functions. Cycle tested unit 10x via service mode. Found jet dry dispenser completely empty. Also found food debris in upper and lower spray arms, causing poor wash and dry results. Cleared bebris from spray arms. Advised customer on proper loading practices. Also advised customer on regular use of jet dry and high quality detergent for proper was and rinse results."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11067086600

Near Graham, WA 98338

Cameron M.

Job Details: 09/10/2021

"Customer concern is that dryer does not heat, takes multiple cycles to dry clothes. Preformed airflow test failed (red). Preformed airflow test again vent off failed (yellow) . Found debris in dryer blower asm cleared out of blower assembly. Cycle tested unit, unit operating as designed. Advised customer to not use dryer unit ducting is cleaned."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS1

Near Garland, TX 75044

Jacob P.

Job Details: 09/09/2021

"Customer concern of handle fallen off dishwasher. Resecured handle to dishwasher. Test cycled, all checks ok."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11087892601

Near Plano, TX 75074

Jacob P.

Job Details: 09/09/2021

"Customer concern of unit making noise and not heating. Found seized idler pulley and open heating element. Replaced idler pulley and heating element. Test cycled, all checks ok. ; used 1 WP8544771 (ELEMENT), and 1 279640 (PULLEY,IDLER) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF4B

Near Puyallup, WA 98374

Branden W.

Job Details: 09/09/2021

Installed ordered parts. Cycle tested x3. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 796.81782.710

Near Lakewood, WA 98498

Cameron M.

Job Details: 09/09/2021

"Customer concern is that newly purchased dryer stated cycle approximately 15 minutes into cycle, unit ended cycle and displayed check venting. Preformed airflow test failed (red). Cycle tested unit, found no mechanical issues. Unit operating as designed. Advised customer not to use unit, unit ducting has been cleaned."

We serviced a

LG WASHER-FRONT LOA

Model WM2277HW

Near Bonney Lake, WA 98391

Branden W.

Job Details: 09/09/2021

Customer concern is that washer is very loud and walks in spin cycle. Found failed rear bearing causing noise and movement. Customer declined to repair at this time.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EP/A3 01

Near Lakewood, WA 98498

Cameron M.

Job Details: 09/09/2021

"Customer concern is that dryer makes noise during operation. Found failed rear roller, causing noise during operation. Needs new rear roller. Installed new roller, cycle tested. All checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV210AEW/XAA 01

Near Rowlett, TX 75089

Jacob P.

Job Details: 09/09/2021

"Customer concern of unit not heating. Found wire and connector to heating element burnt. Replaced connector and cut off bad wire. Test cycled, all checks ok."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV36J4000EW/A3

Near Tacoma, WA 98444

Cameron M.

Job Details: 09/09/2021

"Installed previously ordered wire harness and main control board. Cycle tested unit 3x, all checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes."

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS0

Near Spanaway, WA 98387

Cameron M.

Job Details: 09/08/2021

"Customer concern is that oven does not work. Found open ignitor, causing unit to not heat. Needs new ignitor. Installed ignitor, cycle tested unit 3x. All checks good ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Dallas, TX 75228

Jacob P.

Job Details: 09/08/2021

"Came to install wire harness and drain hoses. Found wash pump not moving water. Tested voltage to wash pump, 120v. Needs new wash pump. Customer declined repair."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF0A

Near Bonney Lake, WA 98391

Branden W.

Job Details: 09/08/2021

Installed new pressure sensor. Cycle tested. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE54M8750V/A3

Near Tacoma, WA 98407

Cameron M.

Job Details: 09/08/2021

"Customer concern is that dryer makes noise during operation. Found failed rear right roller, causing unit to make noise during operation. Needs new rear roller. Installed new roller. Cycle tested unit 3x, all checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"

We serviced a

SAMSUNG WASHER-FRONT LOA

Model WF448AAP/XAA

Near Gig Harbor, WA 98335

Branden W.

Job Details: 09/08/2021

Customer concern is that washer will not spin and drain. Found relay on main board fails to send voltage to drain pump intermittently. Needs new main board. Board is no longer available. Unable to repair. Board needed DC92-00133V

We serviced a

KENMORE WASHER-FRONT LOA

Model 11028132410

Near Tacoma, WA 98445

Cameron M.

Job Details: 09/08/2021

"Customer concern is that washer makes noise during operation won't rinse and spin. Found F7e5 (shifter failure) via service mode. Also found broken shifter slider upon initial inspection causing unit to make noise and not spin. Needs new slider. Installed new slider, cycle tested unit. All checks good. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ0

Near Puyallup, WA 98375

Branden W.

Job Details: 09/08/2021

Customer concern is that broil does not work and front right burner does not ignite. Cycle tested broil x30 no issues at time of service. Cleaned ignitor on front left burner. All checks ok.

We serviced a

ELECTROLUX DISHWASHER

Model n/a

Near Lakewood, WA 98498

Cameron M.

Job Details: 09/08/2021

"Customer concern is that dishwasher does not drain. found debris in airgap, causing unit to not drain. Cleaned debris from airgap, cycle tested unit 10x. Found no mechanical issues."

We serviced a

SAMSUNG RANGE

Model NX58H565OWS/AA

Near Sachse, TX 75048

Jacob P.

Job Details: 09/08/2021

"Customer concern of unit taking too long to heat. Found weak igniter causing no ignition. Replaced igniter. Test cycled, all checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7000DW1

Near Tacoma, WA 98405

Cameron M.

Job Details: 09/07/2021

"Customer concern is that washer produces f5e3 and will not start cycle. Found f5e2 (lid lock failure) via service mode. Needs new lid lock. Installed lid lock,cycle tested unit 3x.all checks good ; used 1 W10810403 (LID LOCK ASSY) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW2

Near Dallas, TX 75223

Pete

Job Details: 09/07/2021

"Installed previously ordered control board, tested cycle all checks ok"

We serviced a

KENMORE WASHER-TOPLOAD

Model 79631433710

Near South Hill, WA 98373

Branden W.

Job Details: 09/07/2021

Customer concern is that washer is not sensing. And runs longer than indicated. Cycled through service cycle. No issues found. Water pressure switch and sensing program working properly. Advised that time displayed is estimated and it may take longer. All checks ok.

We serviced a

FRIGIDAIRE WASHER-FRONT LOA

Model FAFW3801LW4

Near Tacoma, WA 98406

Branden W.

Job Details: 09/07/2021

Customer concern is that washer does not drain and leaks. Found clogged pump causing no drain. Found hair build up on door glass causing leak from door. Cleaned pump filter and door glass. Advised to check pockets and keep door glass clean. Cycle tested x3. All checks ok.