We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Forney, TX 75126
Patrick
Job Details: 07/01/2022
"Customer concern, unit making noise. No noise found on arrival. No frost buildup in fz. Customer stats noise coming from ff evap fan area. Must replace evap cover. ; ordrng 1 DA97-16028B (Evap cover)"
We serviced a
GE WALL OVEN
Model JKP27WOV1WW
Near Rockwall, TX 75087
Patrick
Job Details: 07/01/2022
"Customer concern, unit intermittently throws f3 error code. Temp sensor. On arrival, oven running for several hours at 450 no error code. Removed to cover, found cooling fan not running. Jumped thermostat fan began running. Must replace thermostat. Part listed as NLA. AHS to supply parts. ; ordrng 1 WB24K5029 (Fan thermostat)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Coppell, TX 75019
Chris
Job Details: 07/01/2022
Replaced sump. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9250WL01
Near Dallas, TX 75229
Chris
Job Details: 07/01/2022
Replaced drain pump. Ran rinse and spin cycle. Unit checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/01/2022
Installed previously ordered drum assembly. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x all checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8540FW0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 07/01/2022
"Customer concern is that washer leaks a little water and not draining. F9e1(long drain) found via service mode. Found heavy signs of oversuds conditions, causing unit to leak during spin cycle. Found clogged drain pump, causing unit to not drain. Cleared debris from drain pump. Cycle tested unit 3x with load. all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA476DSHASU/A1
Near Puyallup, WA 98375
Cejay
Job Details: 07/01/2022
Installed previously ordered main control and motor drain clutch. Cycle tested washer all checks good. Advised customer if issue persists to call and schedule another appointment.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Tacoma, WA 98406
Cejay
Job Details: 07/01/2022
Installed previously ordered case break. Cycle tested unit all checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA422PRHDWR/AA
Near Tacoma, WA 98407
Cejay
Job Details: 07/01/2022
"Installed previously ordered suspension rods. Calibrated washer. Cycle tested unit with a load, All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5 02
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 07/01/2022
Installed previously ordered seal cap guide. Cycle tested unit 3x. All checks good. Left failed part with customer as it caused a water leak.
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS4
Near Garland, TX 75043
Patrick
Job Details: 07/01/2022
Replaced ui and lower tank wheels provided by customer. Tested unit. All checks good.
We serviced a
ELECTROLUX DISHWASHER
Model EDW5505EPS4
Near Bonney Lake, WA 98391
Cejay
Job Details: 07/01/2022
Customer concern is that dishwasher buttons are not responsive but are lite up. Preformed field service test good user board still inoperable. Needs new user board and main control. Parts show NLA. AHS to supply. ; ordrng 1 5304470638 (User board) and 1 5304475854 (Main control)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Garland, TX 75043
Chris
Job Details: 07/01/2022
Replaced control board. Ran quick test cycle. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG/AA
Near Puyallup, WA 98375
Cameron M.
Job Details: 07/01/2022
"Customer concern is that dishwasher triggers 3c1 error around 3 minutes into cycle. Cycle tested unit, found unit drains and fills, but doesn't wash. Found seized wash pump, causing unit to not run complete cycle. Needs new wash pump. Follow up visit scheduled for 7/15 8-12; ordrng 1 Dc93-01013a (PUMP MOTOR)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Tacoma, WA 98445
Cejay
Job Details: 07/01/2022
Customer concern is that dishwasher is leaking heavily.Found dishwasher back flowing into the dishwasher. Advised customer plumber is needed. Customer states they have a plumber scheduled to look at plumbing. Advised customer if issue still persists after to call and schedule another appointment.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9151YW00
Near Eatonville, WA 98328
Cameron M.
Job Details: 07/01/2022
"Customer concern is that washer does not spin wire gets disconnected. Customer advised previous tenant would reconnect wire unit will then spin. Cycle tested unit, found no mechanical defect. Inspected connectors at motor, all secure connections. Advised customer to monitor and call if issue persists."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model 11060832990
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/01/2022
"Installed previously ordered timer. Cycle tested unit 3x, all checks good."
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Graham, WA 98338
Cejay
Job Details: 07/01/2022
"Installed previously ordered main control board and wire harness, issue persists. Updated part number for UI board. Needs new UI board. Follow up scheduled for 07/06 8-12pm; ordrng 1 WD21X32006 (CONFIGURED UI BOARD)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020422990
Near Irving, TX 75062
Patrick
Job Details: 06/30/2022
"Customer concern, door switch broken. Confirmed. Replaced from truck stock. All checks good. ; used 1 WP3949238 (SWITCH-LID) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6300V/A3
Near Dallas, TX 75205
Patrick
Job Details: 06/30/2022
Replaced drum. All checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA04
Near Dallas, TX 75205
Patrick
Job Details: 06/30/2022
Replaced cover. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EW/A3 02
Near Spanaway, WA 98387
Cejay
Job Details: 06/30/2022
Customer concern is that dryer buttons do not respond and dryer is not heating properly. Buttons are all functional. Preformed airflow test failed (yellow). Preformed temperature checks good. Advised customer dryer is operating as designed. Advised customer dryer ducts need service.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9750WW01
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/30/2022
"Customer concern is that washer produces f24 error. Verified f24 (temperature sensor error ). Found broken harness to temperature, causing unit to produce f24 error and not run cycle. Needs new lower wire harness. Follow up visit scheduled for 7/7 8-12; ordrng 1 WPW10250577 (harns-wire)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB1
Near Balch Springs, TX 75180
Patrick
Job Details: 06/30/2022
"Customer concern, unit not draining. F7e1 no heat. Very slow drain. Large amount of material throughout sump assy. Drain pump powers on correctly. Spray arms not turning. Must replace sump assy. ; ordrng 1 WPW10482480 (Sump assy)"
We serviced a
GE DISHWASHER
Model GLD2800T10BB
Near Rockwall, TX 75032
Patrick
Job Details: 06/30/2022
"Replaced control and dispenser, unit checks ok."
We serviced a
GE DISHWASHER
Model GDF530PSM5SS
Near Frisco, TX 75035
Chris
Job Details: 06/30/2022
Customer concern is upper rack spray arm fell off. Reinstalled spray arm. Tested circulation. Unit checks good.
We serviced a
GE DISHWASHER
Model GDT635HSM5SS
Near The Colony, TX 75056
Chris
Job Details: 06/30/2022
Replaced pump and hose. Cleared all the way to drain. Tested. Unit draining good.
We serviced a
GE DRYER-ELECTRIC
Model GTDP200EF3WS
Near Dallas, TX 75248
Chris
Job Details: 06/30/2022
Customer concern is unit not starting. Correct voltage being supplied to unit. Found 120vac coming to timer at red wire at terminal C. No power leaving timer at any other terminal. Need new timer. ; ordrng 1 WE4M533 (dryer timer)
We serviced a
KENMORE DRYER-ELECTRIC
Model N/A
Near Irving, TX 75062
Chris
Job Details: 06/30/2022
Customer concern is unit intermittently drying. Found loose connection at main board. Also dryer failed airflow test. Tested with customer. Unit heating. Instructed customer to clean vent.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9659PW2
Near Irving, TX 75062
Chris
Job Details: 06/30/2022
Replaced agitator dogs. Tested. Unit checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Irving, TX 75038
Chris
Job Details: 06/30/2022
Customer concern is unit making noise. Found lint build up in blower wheel causing vibration. Cleaned blower. Oiled rollers. Unit checks good. Tested with customer.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8200YW0
Near Rowlett, TX 75088
Patrick
Job Details: 06/30/2022
"Customer concern, unit no power. Found unit partially disassembled. Confirmed melted terminal block and l1 source wire. Must replace terminal block kit and harness. Part on bo AHS TO ORDER PARTS; ordrng 1 W10393459 (Main harness)"
We serviced a
KENMORE DISHWASHER
Model 66513963K017
Near Garland, TX 75040
Patrick
Job Details: 06/30/2022
"Customer concern, unit not draining. Water in tub on arrival. Removed debris from drain impeller. Unit drained successfully. Ran svc cycle. Found lower spray arm missing blade, found ui partially operable, motor runs loudly. Must replace spray arm, user interface, and sump assy to restore full functionality. ; ordrng 1 WPW10195601 (Lower spray arm) and 1 WPW10328226 (Sump assy) and 1 WPW10500140 (Ui)"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near University Place, WA 98467
Cameron M.
Job Details: 06/30/2022
"Customer concern is that washer does not agita,spin. Cycle tested unit via newfi device. Unit agitated and spun no issue. Cycle tested unit via rinse and spin cycle, found unit not agitating when under load. Found agitator shaft broken inside gearcase, causing unit to not agitate under load. Needs new gearcase,belt,pulley and clutch. Unable to reach property management, requires authorization. ; ordrng 1 WH49X27322 (kit transmission pla) and 1 WH49X27323 (kit transmission pul) and 1 WH05X27185 (clutch) and 1 WE12X27300 (belt drive)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Steilacoom, WA 98388
Cejay
Job Details: 06/30/2022
Customer concern is that dishwasher is still leaking. Found worn door seal causing dishwasher to leak. Needs new inner door panel and leak kit. Requires Auth.; ordrng 1 DD82-01657A (SVC ASSY DOOR-INNER) and 1 DD82-01882A (SVC ASSY-SVC KIT)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near DuPont, WA 98327
Cejay
Job Details: 06/30/2022
Customer concern is that dishwasher does not clean dishes and is leaking. Found failed element seal causing substantial leak and poor wash performance. Needs new element. Follow up scheduled for 07/07 8-12pm; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7000DW1
Near DuPont, WA 98327
Cejay
Job Details: 06/30/2022
Appliance date October 2014Customer concern is that washer is not filling with water properly. Pulled error codes via service mode F2E1. Cleared error codes and preformed diagnostic cycle pass. Manually cycled water valves no issues. Cycle tested washer all checks good. Advised customer washer is operating as designed
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS 0
Near Steilacoom, WA 98388
Cameron M.
Job Details: 06/30/2022
"Customer concern is that dishwasher produces f8e4 errors. Checked error codes via service mode found f8e4 overfill/ float switch open .found leak tray float switch activated by standing soapy water, caused by oversuds conditions Cleared water, cycle tested unit 10x. Found no active leaks. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
MAYTAG RANGE
Model MER5775QAS
Near Lakewood, WA 98498
Cameron M.
Job Details: 06/30/2022
"Customer concern is that display does not power and broken door hinge. Found left door hinge broken completely, causing difficulty cooking and maintaining temperatures in oven. Found breaker to unit turned off, causing unit to not power and heat. Restored power and cycle tested unit, all checks good needs new hinges, and receptacle kit. Requires auth ; ordrng 2 74010546 (hinge,door)s and 1 12002578 (kit- door)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022342511
Near Tacoma, WA 98445
Cameron M.
Job Details: 06/30/2022
"Installed previously ordered agitator, cycle tested unit. All checks good"
We serviced a
GE DRYER-ELECTRIC
Model GTDP200EF3WS
Near Dallas, TX 75248
Chris
Job Details: 06/30/2022
Customer concern is unit not starting. Correct voltage being supplied to unit. Found 120vac coming to timer at red wire at terminal C. No power leaving timer at any other terminal. Need new timer. ; ordrng 1 WE4M533 (dryer timer)
We serviced a
KENMORE DISHWASHER
Model 665.15972992
Near Eatonville, WA 98328
Cameron M.
Job Details: 06/30/2022
"Customer concern is that dishwasher flashes cycle selection buttons, not running cycle. Found fault with poer receptacle, hot and neutral lines reversed. Also found shorted main control board ,causing unit to not run cycle. Found shorted user interface, causing difficulty selecting cycle. Found lower spray arm missing. Also found leaking vent causing unit to leak during operation. Needs new main board, user interface, vent assembly, and lower spray arms. Advised customer parts show NLA. Customer declined repair at this time. Advised customer electrician needed to correct power supply issues. Advised customer to not attempt use of unit. Collected payment via check payment. ; ordrng 1 9744483 (electronic control) and 1 9744497 (User board) and 1 WP8268874 (arm-spray) and 1 9742770 (vent assy. w/motor)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS 03
Near Tacoma, WA 98404
Cejay
Job Details: 06/30/2022
Customer concern is that range has crack in cooktop. Found crack in glass top caused by neglect of cooktop maintenance. Needs new cooktop. Requires second tech. Requires Auth.; ordrng 1 DG94-01301B (ASSY FRAME COOK TOP)
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Garland, TX 75043
Chris
Job Details: 06/30/2022
Replaced motor and speed sensor. Unit still won't spin. Ran spin test again in diagnostics. Not sensing any basket or motor movement still. Per tech sheet unit needs new main board. ; ordrng 1 WH22X35137 (Main board)
We serviced a
MAYTAG WALL OVEN
Model CWE5800ACB
Near Garland, TX 75043
Chris
Job Details: 06/30/2022
Customer concern is upper oven not heating and lower oven too hot. Tested both ovens. Lower oven Temps normal. Showed customer. Upper oven not heating. Bake element good. No power from relay board. Board is NLA.
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR/AA
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/29/2022
"Customer concern is that dishwasher not powering, not when able to run cycle, not completing cycle. Found loose electrical connections, causing unit to intermittently loose power. Restored power connections with wire nuts. Cycle tested unit 10x. Found no other mechanical defects at time of service. Advised customer to monitor and call if issue persists."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Dallas, TX 75230
Patrick
Job Details: 06/29/2022
"Customer concern, unit no operation. Confirmed. No power to unit. Plugged into different outlet. Operation began normally. Electrician must repair electrical issue."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Frisco, TX 75035
Chris
Job Details: 06/29/2022
Customer concern is unit leaking. Found unit dripping from diverter. Also certain buttons don't respond on control panel. There is also a hole in water tube that feeds upper spray arm. ; ordrng 1 W11165145 (console) and 1 W11178672 (pump&motor) and 1 W10861745 (tube-feed)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Dallas, TX 75287
Patrick
Job Details: 06/29/2022
"Customer concern unit now not heating. Found blown element, replaced from truck stock. Unit tests good at this time. ; used 1 DC97-14486A (Element) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XXTVS8
Near Dallas, TX 75229
Patrick
Job Details: 06/29/2022
"Customer concern, unit does not wash. Good fill, good spray, good drain pump. Unit spraying water from drain tube air gap. Found damage to drain tube. Must replace; ordrng 1 WPW10545278 (Air gap)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE54R7200W/A2
Near South Hill, WA 98375
Cameron M.
Job Details: 06/29/2022
"Customer concern is that dryer tumbling continuously, and makes noise. Found stuck motor relay, Causing unit to tumble continuously. Also found failed idler pulley, causing unit to make squealing noise during operation. Needs new main control and idler pulley. Installed new idler pulley, cycle tested unit. All checks good. Follow up visit scheduled for 7/11 8-12.; ordrng 1 DC92-01729Z (ASSY PCB MAIN), used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50T5300C/A3
Near Puyallup, WA 98374
Cejay
Job Details: 06/29/2022
"Installed previously ordered main control board, rear supports and brakes assembly. Cycle tested unit all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Irving, TX 75038
Patrick
Job Details: 06/29/2022
"Replace control, console, and does sweep. Tested unit. All checks ok"
We serviced a
KENMORE REFRIGERATOR
Model 11173315020
Near Irving, TX 75060
Patrick
Job Details: 06/29/2022
Charged unit. Compressor making rumbling noise intermittently while running. Cooling function seems normal. Noise appears to be rectifying. Customer to monitor.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6230HW0
Near Sumner, WA 98391
Cejay
Job Details: 06/29/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) found open element causing dryer not to heat. Needs new element. NEW to supply . Follow up scheduled for 07/13 1-5pm; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWC565FW1
Near Enumclaw, WA 98022
Cejay
Job Details: 06/29/2022
Installed previously ordered suspension rods and drive hub. Calibrated washer. Cycle tested washer with a load to verify the repair.
We serviced a
GE WASHER-TOPLOAD
Model WJRE5550K2WW
Near Puyallup, WA 98372
Cameron M.
Job Details: 06/29/2022
"Customer concern is that washer does not spin, leaves clothes dripping wet. Cycle tested unit, found water overflows stand pipe. Also found worn tub seal, causing unit leak during operation.found no motor movement during drain and spin cycle, caued by failed motor. Found failed tub bearing, causing unit to make noise during spin. Verified function of lid switch, good function. Verified power supply voltage to motor, good 120v supply. Verified ohms to shift mode selector, good. Needs new shift mode selector, and motor Advised customer stand pipe needs plumber to fix issue. Customer declined repair at this time. Collected payment via check payment."
We serviced a
GE REFRIGERATOR
Model LSS25XSTBSS
Near Carrollton, TX 75010
Chris
Job Details: 06/29/2022
When replacing control board found broken wires at harness going to cabinet. Unable to be repaired. Auth 80mmda
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Lewisville, TX 75067
Chris
Job Details: 06/29/2022
Replaced switch harness. Back right burner still trying to reignite when there's already a flame. Need to replace electrode and spark module. ; ordrng 1 WB13T10076 (module spark) and 1 WB13T10077 (igniter)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021652020
Near Tacoma, WA 98405
Cameron M.
Job Details: 06/29/2022
Installed previously ordered lid strike. Cycle tested unit 10x. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Edgewood, WA 98372
Cameron M.
Job Details: 06/29/2022
"Customer concern is that dishwasher lower rack makes contact with sub seal tray. Found tub seal tray separated from tub assembly, causing lower rack to make contact and prevent proper operation of unit. Customer attempted self repair using epoxy. Needs new tub assembly. And door seal; ordrng 1 DD82-01361A (Tub) and 1 DD62-00043A (Seal)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Eatonville, WA 98328
Cejay
Job Details: 06/29/2022
Customer concern is that washer is not draining. Found clog 8n drain causing unit not to drain properly. Removed debris. Cycle tested washer all checks good.
Near Spanaway, WA 98387
Cejay
Job Details: 06/29/2022
Installed previously ordered spray arm. Cycle tested unit all checks good
We serviced a
LG DRYER-ELECTRIC
Model DLEY1701W
Near Spanaway, WA 98387
Cejay
Job Details: 06/29/2022
Installed previously ordered blower wheel. Cycle tested unit all checks good
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY0
Near Irving, TX 75039
Chris
Job Details: 06/29/2022
Customer concern is unit won't turn on. Verified 120 vac going to unit and to control board. Will need new controls. ; ordrng 1 WPW10175239 (panel-cntl) and 1 WPW10285179 (cntrl-elec)
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDS15
Near Coppell, TX 75019
Chris
Job Details: 06/29/2022
Customer concern is panel dim. Will need to replace control board. ; ordrng 1 WPW10438751 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY0
Near Irving, TX 75039
Chris
Job Details: 06/29/2022
Customer concern is unit won't turn on. Verified 120 vac going to unit and to control board. Will need new controls. ; ordrng 1 WPW10175239 (panel-cntl) and 1 WPW10285179 (cntrl-elec)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11070994990R4R
Near Dallas, TX 75240
Chris
Job Details: 06/29/2022
Customer concern is unit only runs when holding start button. Unit has bad start relay. Needs new relay. ; ordrng 1 WP3405281 (relay)
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAW1
Near Plano, TX 75093
Chris
Job Details: 06/29/2022
Replaced listed parts. Tested. Unit checks good. No leaks found.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Allen, TX 75013
Chris
Job Details: 06/29/2022
Customer concern is unit filling when turned off water valve not fully closing. Replaced valves. Tested. Unit checks good. ; used 1 W11165546 (VALVE) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Frisco, TX 75035
Chris
Job Details: 06/29/2022
Replaced sump. Tested. Unit checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ2WW
Near Dallas, TX 75204
Patrick
Job Details: 06/29/2022
"Customer concern, control unresponsive. Verified. Dial and leds operate normally. Start button no operation. No error codes. Installed firmware update. Unit passed all functionality tests in svc mode. Unit still will not register start button being pressed. Must replace main control. ; ordrng 1 WH22X35137 (Main control)"
We serviced a
LG WASHER-TOPLOAD
Model WT7300CW
Near Puyallup, WA 98372
Cameron M.
Job Details: 06/29/2022
"Customer concern is that washer produces rubber smell and chunks of rubber and does not balance. Cycle tested unit empty, found no mechanical defect. Cycle tested unit 3x with customer provided load of towels. Found no mechanical defects at this time. Advised customer to monitor and call if issue persists. SeeAdvised customer on proper loading practices. Advised customer on using high quality detergent for best wash results. Advised customer on regular cleaning intervals for optimal performance."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model MISSING
Near Spanaway, WA 98387
Cejay
Job Details: 06/28/2022
"Customer concern is that washer shown error code and now says lid open when lid is closed. Found failed lid switch causing washer to show lid open error. Needs new lid switch. Follow up scheduled for 07/06 1-5pm; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11394572 (LATCH)"
We serviced a
KENMORE DISHWASHER
Model 66513893K801
Near Carrollton, TX 75007
Patrick
Job Details: 06/28/2022
"Customer concern, cancel light remains on. Keypad, doa. Held cancel button and unit reset. Cancel key blinking rapidly. Stuck/ shorted key error code. Must replace touch pad. ; ordrng 1 WPW10205857 (Keypad)"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG
Near McKinney, TX 75071
Chris
Job Details: 06/28/2022
Customer concern is lower rack not cleaning dishes. Ran quick test. Went through good. No error codes. Tested water circulation. Washing good. Instructed customer on getting water hot before starting cycle.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11073942101
Near Dallas, TX 75252
Patrick
Job Details: 06/28/2022
"Customer concern, unit not powering on. Confirmed. Found door sw failed. Replaced from truck stock. ; used 1 WP3406107 (SWITCH-DOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Coppell, TX 75019
Patrick
Job Details: 06/28/2022
"Customer concern, unit not calling for water. Confirmed. Found broken glass under float switch causing unit not to fill. Removed. Tested unit. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Dallas, TX 75225
Patrick
Job Details: 06/28/2022
"Customer concern, dryer not heating properly. Failed air test. Disconnected from wall, passed air test, discharge temp 150 on which dry. Unit checks good. Recommend customer have home vent professionally cleaned to avoid fire hazard and damage to unit."
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWS2
Near Plano, TX 75025
Chris
Job Details: 06/28/2022
Replaced main board and control panel sent by manufacturer. Tested unit. Unit powers on and runs good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4950XW1
Near Lewisville, TX 75067
Chris
Job Details: 06/28/2022
Customer concern is unit not spinning. Found unit showing error for shifter failure. Replaced actuator and cleared code. Ran recalibration and test cycles with customer. Unit checks good. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lewisville, TX 75067
Chris
Job Details: 06/28/2022
Customer concern is unit won't start cycle. Beeps when trying to start. Connected to newfi. Unit not sensing if door is open or closed. Customer recently had another company replace control panel and latch. Will need new latch and main board. Instructed customer base board needs to be removed before service. ; ordrng 1 WD21X10490 (latch tub) and 1 WD21X24900C (Main board)
We serviced a
GE RANGE
Model JGSP28BEK4BB
Near Dallas, TX 75215
Patrick
Job Details: 06/28/2022
"Customer concern, oven not lighting. Found igniter failed. Replaced from truck stock. Tested unit. All checks good. ; used 1 Wb13k21 (EAD W/NUTS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM6
Near Lewisville, TX 75067
Chris
Job Details: 06/28/2022
Customer concern is unit leaking. Found constant drip coming from diverter. Will need new sump assembly. ; ordrng 1 WPW10482482 (pump&motor)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA56H9000AP/A2
Near Carrollton, TX 75007
Chris
Job Details: 06/28/2022
Installed gears and motor. Tested. Unit checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Rockwall, TX 75032
Patrick
Job Details: 06/28/2022
Replaced control. Tested unit. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9200LL1
Near Dallas, TX 75287
Chris
Job Details: 06/28/2022
Customer concern is unit not heating. Found outlet was half way plugged. Fully plugged unit in and tested. Unit heating good. Failed airflow test. Instructed customer to clean vent.
We serviced a
GE DISHWASHER
Model GSD3360K00SS
Near Dallas, TX 75287
Chris
Job Details: 06/28/2022
Customer concern is unit not turning on. Found internal shutoff on unit was tripped. Reset shutoff. Unit running good.
We serviced a
GE WALL OVEN
Model JK3000SF5SS
Near Heath, TX 75032
Patrick
Job Details: 06/28/2022
Replaced control and overlay. Tested unit. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Garland, TX 75044
Chris
Job Details: 06/28/2022
Customer concern is unit filling when off. Found solenoid on valve stuck open. Replaced water valves. Tested. Unit checks good. ; used 1 W11220230 (VALVE) from stock
We serviced a
GE DISHWASHER
Model PDT785SYN2FS
Near South Hill, WA 98374
Cameron M.
Job Details: 06/28/2022
Installed previously ordered bottle blaster hose. Cycle tested unit. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Puyallup, WA 98375
Cejay
Job Details: 06/28/2022
Customer concern is that dishwasher would not fill with water or start a cycle. Found debris in drain pump causing 5C1 error. Removed debris cycle tested the drain pump all checks good.
We serviced a
KENMORE WALL OVEN
Model 911.49012993
Near Tacoma, WA 98407
Cameron M.
Job Details: 06/28/2022
"Customer concern is that upper and lower ovens produce f0 error. Found failed touch board not registering input from customer. Also found main control board not sending single to touch pad, causing unit to produce f0 stuck key error, and not run heat cycle for upper and lower ovens. Needs new main board and touch pad. Advised customer parts show NLA. AHS to supply parts. ; ordrng 1 Wb27t10150 (Touch board) and 1 Wb27t10298 (Main control)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Tacoma, WA 98405
Cameron M.
Job Details: 06/28/2022
Customer concern is that dryer run continuously. Found stuck motor relay. Causing unit to turn drum continuously. Needs new main board. Follow up visit scheduled for 7/6 8-12; ordrng 1 DC92-01896G (Main PCB)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641262610
Near Puyallup, WA 98373
Cejay
Job Details: 06/28/2022
Unit not connected to utilities at time of arrival. Customer concern is that washer shows TE error code. Found loose connection at thermistor. Reseated connection. Cycle tested unit all checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWW
Near Puyallup, WA 98372
Cejay
Job Details: 06/28/2022
Installed previously ordered main control. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSB0
Near Puyallup, WA 98374
Cejay
Job Details: 06/28/2022
Customer concern is that dishwasher did not drain then started to leak onto the floor. Found debris in check valve causing long drain times. Cycle tested dishwasher multiple times no leaks. Possible oversuds condition. Advised customer on using high quality detergent. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9206AYW
Near Graham, WA 98338
Cejay
Job Details: 06/28/2022
"Installed previously ordered bearing glides, thermal cut off and belt. Prefromed airflow test failed(red) advised customer dryer vent needs service before resuming operation of dryer.Cycle tested unit all checks good.Customer signed airflow acknowledgement"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50F9A7DSW/A2
Near University Place, WA 98466
Cameron M.
Job Details: 06/28/2022
"Installed previously ordered main pcb. Cycle tested unit 25x, all checks good"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVW7232HW0
Near Edgewood, WA 98372
Cameron M.
Job Details: 06/28/2022
"Customer concern is that washer senses load but does not wash. Found loose rotor, causing noise during operation. Also found failed clutch slider, causing unit to not complete wash cycle. Needs new slider. Installed new slider kit . Cycle tested unit with customer provided load of towels. ; used 1 W10734521 ( SLIDER) from stock"