We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Plano, TX 75024
John
Job Details: 06/14/2022
"Customer concern is dryer taking too long to dry clothes. Ran vent check, Yellow. Ran temp check and found unit not heating on air fluff and heating between 120 and 150 on normal and between 105 and 130 on delicate. Needs new operating thermostat; ordrng 1 WE04X26214 (thermostat)"
We serviced a
AMANA DISHWASHER
Model DWA22AB0
Near Spanaway, WA 98387
Branden W.
Job Details: 06/14/2022
"Customer concern unit not cleaning. Found water supply turned off under sink. Turned water on. Unit filled. Cycle tested. All wash components operating properly. Good water pressure and spray pattern. Dishwasher failed to drain. Found factory plug still installed in garbage disposal that dishwasher drain is hooked up to. Advised that plug in disposal needs to be removed (customer already has plumber on sight) no mechanical issues found with dishwasher. Per AHS, no secondary coverage. Only 1 dishwasher covered. Advised customer to call AHS to confirm proper coverage levels. Dishwasher not mounted in cabinet properly causing door to not close properly. Customer is aware."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE300VF00
Near Graham, WA 98338
Branden W.
Job Details: 06/14/2022
Installed new door lock. Cycle tested through service mode and spin cycle. Unit operating properly at this time.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 06/14/2022
"Installed previously ordered drain pump. Cycle tested unit 10x,all checks good."
We serviced a
GE REFRIGERATOR
Model TFX25ZPBCWW
Near Dallas, TX 75204
Patrick
Job Details: 06/14/2022
"Customer concern, unit leaking, found cracked water tube at im fill valve. Removed damaged portion, reinstalled. Leak repaired. Found condenser fan not spinning. Voltage good, must replace condenser fan. ; ordrng 1 WR60X187 (Condenser fan motor)"
We serviced a
GE REFRIGERATOR
Model PFE28KBLNTS
Near Forney, TX 75126
Patrick
Job Details: 06/14/2022
"Unit not cooling. Compressor pulling vacuum. Charged and dyed, please reschedule for 1-2 weeks from today for leak detection. ; O-emld tckt"
We serviced a
LG WASHER-FRONTLOAD
Model WM3600HWH 01
Near Edgewood, WA 98372
Branden W.
Job Details: 06/14/2022
Customer concern is that washer will not drain. Found utility sink that washer drains into is backing up causing washer to siphon water back in. Advised plumber needed to repair utility sink drain. No issues found with washer.
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Enumclaw, WA 98022
Branden W.
Job Details: 06/14/2022
Customer concern is that dishwasher top console coming off. Found top cover broken and falling off. Needs new console cover and carrier. Next appointment 6/24 1-5; ordrng 1 WD34X24429 (console cvr graphic) and 1 WD12X10469 (dishwasher control)
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Forney, TX 75126
Patrick
Job Details: 06/14/2022
"Customer concern, unit leaking intermittently. No water in drip pan, evidence of leak from door corner. Unable to reproduce leak at this time. Good fill, good spray, good drain. Levelled unit. Must replace door seal. ; ordrng 1 3920DD3005A (Door seal)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW2
Near Lewisville, TX 75067
John
Job Details: 06/14/2022
Came to install control board and drain pump. Found new pump damaged out of box making it unable to be installed. Also found plug from control board damaged and and unable to connect to new drain pump. Will need new wiring harness and drain pump.; ordrng 1 W10746377 (harns-wire) and 1 WPW10605427 (pump-water)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY0
Near Coppell, TX 75019
John
Job Details: 06/13/2022
Customer concern DW died while washing. Confirmed UI unresponsive and pots and pans LED on and solid but unable to select different cycle. Recommend replacing UI and Control Board. AHS to supply outof stock parts.; ordrng 1 WPW10285179 (cntrl-elec) and 1 WPW10175241 (panel-cntl)
We serviced a
KENMORE REFRIGERATOR
Model 79574093410
Near Rowlett, TX 75089
Patrick
Job Details: 06/13/2022
"Customer concern, intermittent noise. All fans good, no frost build up found. Found drier touching compressor, possible vibration concern, related drier. All checks good at this time."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8620HC2
Near Allen, TX 75013
Chris
Job Details: 06/13/2022
Customer concern is dispenser has soap leftover and issue during cycle. Found drain was clogged with debris. Cleaned dispenser drawer. Tested with customer. Unit checks good.
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Lewisville, TX 75067
John
Job Details: 06/13/2022
Customer concern cooktop igniters are clicking randomly when while in use. Found ignition harness insulation burnt near plug end and randomly activating ignition spark when non is being called for. Needs new ignition harness.; ordrng 1 WB18X23942 (range ignition spark) and 2 WB01T10092 (screw simmer main hd)s
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK7WW
Near Lewisville, TX 75067
John
Job Details: 06/13/2022
Customer concern is washer is not spinning. Found error codes for unbalanced load cycle stop. Found suspension rods to be worn and bouncy causing unit not to finish spinning. Needs new suspension rods. Ge to supply parts.; ordrng 2 WH16X26909 (washing machine rod (left blue))s and 2 WH16X26908 (rod & spring asm rig (red right))s
We serviced a
KENMORE REFRIGERATOR
Model 11171215613
Near Allen, TX 75002
Chris
Job Details: 06/13/2022
Customer concern is ff section not cooling. Found ice build up in freezer vent caused by falling freezer door seal. Reinstalled seal. Cleared all ice. Ff section now getting air from freezer. Unit checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Plano, TX 75023
Chris
Job Details: 06/13/2022
Customer concern is cycles not working. Multiple cycles are not able to be run. Do not match to where selector is. No errors stored. Will need new main board and control panel. ; ordrng 1 W11478526 (Panel ui) and 1 W11419171 (Cntrl elec)
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.63032101
Near Carrollton, TX 75006
John
Job Details: 06/13/2022
"Cuatomer concern is dryer not heating. Confirmed no heat. Found open thermal cutoff and open element. Replaced cutoff and element from truck stock. All checks ok.; used 1 WP3387747 (ELEMENT), and 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD49STBW2
Near Rowlett, TX 75089
Patrick
Job Details: 06/13/2022
"Customer concern, unit does not advance through cycles. Confirmed. Found good 115vac to timer motor. Motor not turning. Must replace timer. ; ordrng 1 W10846428 (Timer)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/13/2022
"Customer concern is that washer produces loud noise during spin, now only runs sensing potion of cycle. F7e5 (shifter failure) . Found failed transmission causing noise during spin cycle. Also found unit leaking water from tub seal. Needs new gearcase, rotor, stator, clutch and slider disk, washplate and screw. Advised customer parts show out of stock. Requires auth. ; ordrng 1 W11393685 (GEARCASE) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W10915700 (stator) and 1 W10902814 (washplate) and 1 W10752187 (screw)"
We serviced a
LG COOKTOP
Model LSES302ST/00
Near Tacoma, WA 98446
Branden W.
Job Details: 06/13/2022
Installed new infinite switch. Cycle tested. All checks good.
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Tacoma, WA 98446
Cameron M.
Job Details: 06/13/2022
"Customer concern is that dryer powers but drum doesn't tumble. Found broken belt,causing unit to power but not tumble. Needs new belt. Installed new belt. Cleaned and Vacuumed inside of unit. Cycle tested unit, all checks good. Preformed airflow test failed, (red). Advised customer dryer vent duct needs to be cleaned asap,before use continues on dryer. ; used 1 341241 (BELT,DRIVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near The Colony, TX 75056
Chris
Job Details: 06/13/2022
Customer concern is unit leaking. Found leaking from floor switch. Nut loose on switch. Tightened nut. Ran cycle. No leaks found after.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SG/AA02
Near Forney, TX 75126
Patrick
Job Details: 06/13/2022
Installed im repair kit. Tested unit. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA
Near Carrollton, TX 75006
John
Job Details: 06/13/2022
Customer concern is dryer taking too long to dry. Unit failed vent check red. Advised Customer that the vents will need to be cleaned for unit to function properly. Machine functioning as designed.
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Chris
Job Details: 06/13/2022
Replaced main board. All functions check good. Icemaker cycles good.
We serviced a
GE RANGE
Model JB625RK1SS
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 06/13/2022
"Customer concern is that range hot surface indicator is constantly on, and cooktop cracked. Found large cracks in glass top spanning to all four corners of cooktop. Also found failed RF infinite switch, causing burner on indicator light to continuously be lit. Needs new glass top and infinite switch. Requires auth. Advised customer glass top in out of stock. Collected 85.00 deductible via debit card Payment. ; ordrng 1 WB62X20907 (rangetop glass asm () and 1 WB24T10025 (infinite switch)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086873100
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/13/2022
"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Tested heating components . Found open thermal cutoff, causing unit to not heat. Needs new thermal cutoff and high limit thermostats. Installed new thermal cutoff and high limit thermostats. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good ; used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79574029412
Near Dallas, TX 75233
Patrick
Job Details: 06/13/2022
"Customer concern, im leaking. Confirmed. During fill, water spraying from fill tube. Must replace dispenser door. ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model DTL18ICSWRBS
Near Dallas, TX 75211
Patrick
Job Details: 06/13/2022
"Customer concern, unit leaking into ff section from fz. Confirmed. Cleared frozen drain"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTG6234AW2
Near Orting, WA 98360
Cameron M.
Job Details: 06/13/2022
"Customer concern is that washer leaks water from bottom right corner of unit. Found debris melted through drain pump, causing unit to leak during drain and spin cycle. Needs new drain pump. Customer strongly requested ordered second pump. Follow up visit scheduled for 6/21 1-5; ordrng 2 WP3363892 (pump-water)s"
We serviced a
HOTPOINT DISHWASHER
Model HDA3600D35WW
Near Carrollton, TX 75007
John
Job Details: 06/13/2022
"Customer concern is DW detergent cup will not stay closed and unit leaving water inside after drained. Found large amount of build up and debris under drain screen causing unit to not drain completely. Cleared debris, unit now draining properly. Also found dispenser latch broken causing dispenser to not close. Needs new dispenser.; ordrng 1 WD16X10011 (latch det cup) and 1 WD12X24237 (Detergent cup cover) and 1 WD16X313 (shaft,det.cup)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/ AA03
Near Garland, TX 75044
Patrick
Job Details: 06/13/2022
"Customer concern, no ice production. Confirmed. Must install im repair kit. ; O-emld tckt"
We serviced a
KENMORE REFRIGERATOR
Model 79574025412
Near Richardson, TX 75081
Patrick
Job Details: 06/13/2022
Replaced evap fan assy. Tested unit. All checks good.
We serviced a
FRIGIDAIRE COOKTOP
Model PLEC36S9ECA
Near Graham, WA 98338
Cameron M.
Job Details: 06/13/2022
"Customer concern is that range top cracked. Found large Crack in cooktop, causing customer to inability to cook on right rear burner. Needs new glass top. Advised customer glass top shows NLA. Ahs to supply ; ordrng 1 318323225 (Maintop Assembly)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near McKinney, TX 75071
Chris
Job Details: 06/13/2022
Customer concern is unit made a loud noise during cycle. Customer had video of noise. Was unable to recreate any abnormal noises. Ran diagnostic cycle. Checked suspension. Found no mechanical issues. Possible load got off balance. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Tacoma, WA 98404
Branden W.
Job Details: 06/13/2022
Customer concern is that dishwasher does not power on. Found no power to junction box connection at dishwasher. Breaker good. Lifted dishwasher to remove and unit turned on. Removed dishwasher and found power cord tied into Romex behind dishwasher. No junction box. Heard popping at romex connection. Turned breaker off. Advised customer that electrician is needed to properly restore power to dishwasher. Needs junction box or outlet at end of Romex for proper connection. Left breaker off due to risk of short or fire. Also left dishwasher pulled out at customers request.
We serviced a
KENMORE DISHWASHER
Model 665.14753N512
Near Tacoma, WA 98443
Branden W.
Job Details: 06/13/2022
Customer concern is that dishwasher makes noise and does not run cycle. Found glass shard lodged in drain pump causing noise and unit to not operate. Cleaned pump. Cycle tested. All checks good. Customer advised he will pay deductible online to FAHW.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPQ3
Near Tacoma, WA 98407
Branden W.
Job Details: 06/13/2022
Customer concern is that dishwasher does not start. Found keypad on console unresponsive causing unit to not start. 120vac to main control. Thermal fuse good. Needs new console. FAHW to supply NLA part if available. ; ordrng 1 WPW10142946 (panel-cntl)
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Tacoma, WA 98498
Branden W.
Job Details: 06/13/2022
Customer concern is that dishwasher will fail to power intermittently. Operated again after power reset. Unit operating at time of service. Either unit going into CSM lock out or UI board fails to send signal to main control. Exercised all components. All components drawing proper amperage. Found no cause of CSM lock out. Most likely issue is UI board. Needs new UI and harness. Auth needed. ; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL) and 1 WD21X22916 (harness asm door)
We serviced a
LG RANGE
Model LRE3061BD/00
Near Tacoma, WA 98445
Branden W.
Job Details: 06/13/2022
Customer concern is that top glass of range is cracked. Confirmed top glass is cracked. Needs new top assembly. Auth needed. ; ordrng 1 AGU73969710 (TOP ASSEMBLY)
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA 01
Near Irving, TX 75039
John
Job Details: 06/13/2022
Installed new door handle. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near McKinney, TX 75071
Chris
Job Details: 06/13/2022
Customer concern is unit not cycling. Found errors stored for fill issues. Found water valves not opening to allow unit to fill. Replaced valves. Tested. Unit checks good. ; used 1 W11220230 (VALVE) from stock
We serviced a
KENMORE REFRIGERATOR
Model 79572489412
Near McKinney, TX 75070
Chris
Job Details: 06/13/2022
Replaced door and control panel. Unit checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22M9581SG/AA
Near Wylie, TX 75098
Chris
Job Details: 06/13/2022
Customer concern is unit not making ice. Ice room frozen over. Unable to remove ice bin. Need icemaker service kit per Samsung. ; ordrng 1 DA82-02706A (Icemaker kit) and 1 DA97-14504C (Ice bin)
We serviced a
GE RANGE
Model JGB860SEJ6SS
Near Garland, TX 75043
John
Job Details: 06/13/2022
Customer concern gas range tripping breaker when oven is used. Confirmed breaker is tripping when oven is used. Using NuFi device found no errors stored. Plugged range into different circuit and unit functions as designed. Advised Customer that an electrician will be necessary to fix issue.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC1
Near Allen, TX 75013
Chris
Job Details: 06/10/2022
Customer concern is unit not starting. Found broken lid at left hinge. Ran diagnostics. No errors. All components test OK. Needs new lid assembly. ; ordrng 1 W11102314 (lid)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45N3050AW/A4
Near McKinney, TX 75071
Chris
Job Details: 06/10/2022
Customer concern is unit stops during cycle. Unit is stopping due to getting off balance. Found suspension rods very bouncy. Needs new suspension. ; ordrng 2 DC97-16350S (Suspension)s and 2 DC97-16350T (Suspension)s
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS
Near Dallas, TX 75248
Chris
Job Details: 06/10/2022
Customer concern is ice cream felt soft. Checked Temps in both sections. Temps normal. No ice build up. Fans running. Leveled unit. Checks good.
We serviced a
GE WALL OVEN
Model JT5500SF5SS
Near Dallas, TX 75287
Chris
Job Details: 06/10/2022
Customer concern is unit was showing error and wouldn't run. Error is a lower cooling fan speed error. Will need new cooling fan and sensor. ; ordrng 1 WB26X35089 (Cooling fan lower) and 1 WB27X28659 (board sensor)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AW/US 03
Near Mesquite, TX 75149
John
Job Details: 06/10/2022
Customer concern washer making scraping sound while agitating. Found the drain line comming into the bottom of the overflow pan was was not cut flush with the pan so the rotor is scraping across it when its agitating. Advised Customer that she will need to contact maintenance for her building to have excess pipe removed. Machine functioning as designed.
We serviced a
GE DISHWASHER
Model PDW7380J10SS
Near Rockwall, TX 75087
Patrick
Job Details: 06/10/2022
"Customer concern, unit fills even when not in use. Found drain tube fell from mount. Corrected drain insertion. Ran rinse only. Good fill, good spray, q; used 1 TJ43259 (Hose clamp) from stock"
We serviced a
ELECTROLUX COOKTOP
Model E36EC75ESS5
Near Rockwall, TX 75087
Patrick
Job Details: 06/10/2022
"Customer concern, glass top cracked. Part listed as NLA. AHS to source parts. ; ordrng 1 318185206 (Main top)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Mesquite, TX 75150
John
Job Details: 06/10/2022
Installed new spray arms. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEX3250W
Near Spanaway, WA 98387
Cejay
Job Details: 06/10/2022
Customer concern is that dryer is taking multiple cycles to dry. Preformed airflow test failed (yellow) Preformed temperature check reaches 180? Advised customer dryer vent and ducts need service.
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/10/2022
Customer concern is that dishwasher produces AE error and BE .error. found Unit triggering drain pump causing unit to produce AE error. Inspected uint .cycle tested unit 30x found no mechanical defect at time of service. Advised customer to monitor and call if issue
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Coppell, TX 75019
Chris
Job Details: 06/10/2022
Customer concern is unit not working again. Lid lock light is on. And lid is locked. Was able to get lid open. Lid not closing all the way. Control not turning lid lock Light off. Relay on board constantly clicking. Will need another lock and board. ; ordrng 1 W10404050 (lid lock) and 1 W10393444 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Frisco, TX 75034
Chris
Job Details: 06/10/2022
Customer concern is unit noisy. Found idler pulley was seized. Replaced pulley. Tested with customer. Unit checks good. ; used 1 W10837240 (BRACKET) from stock
We serviced a
LG DISHWASHER
Model LDS5040ST
Near University Place, WA 98467
Cejay
Job Details: 06/10/2022
Customer concern is that dishwasher is leaking still after multiple repairs. Called AHS recommend unit for replacement. Auth # 100KTWM AHS will contact customer.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11069522800
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/10/2022
Installed previously ordered rear drum seal. Cycle tested unit. All checks good
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near The Colony, TX 75056
Chris
Job Details: 06/10/2022
Customer concern is unit won't drain or finish cycle. Tested drain and spin. Pump just hums. Pulled pump and filter apart. Found no debris in filter. Motor getting stuck from Impeller. Needs new drain pump. ; ordrng 1 WH23X25518 (pump)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Plano, TX 75024
Chris
Job Details: 06/10/2022
Customer concern is unit not drying clothes. Tested airflow and test failed with poor airflow. Tested with vent disconnected and passed. Unit heating good. Customer will need to have vent cleaned.
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Carrollton, TX 75007
Chris
Job Details: 06/10/2022
Customer concern is unit stops mid cycle with error ne. Found error is doe diverter motor. Unit will need new motor and switch. ; ordrng 1 4681ED3001D (pump motor) and 1 EBF64375202 (Switch) and 1 MBJ32856401 (Case switch)
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75209
John
Job Details: 06/10/2022
"Installed new bearing. Unit still making noise. Found belt to be lose and idler spring worn allowing belt to slip and cause noise in question. Needs new belt, idler pulley, and spring.; ordrng 1 WE12X10015 (dryer drive belt) and 1 WE49X28031 (idler bracket and be) and 1 WE02X10085 (spring (idler))"
We serviced a
GE WALL OVEN
Model JKP37GOL1WG
Near Dallas, TX 75230
John
Job Details: 06/10/2022
Removed control board and knob for repair. Left electrical tape on open wires. Left breaker turned off. Advised Customer to leave breaker off until repair is complete.; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 09
Near Wylie, TX 75098
Chris
Job Details: 06/10/2022
Customer concern is unit not making ice. Found ice room frozen over. Will need icemakee repair kit parts per Samsung service bulletin. ; ordrng 1 DA97-15217D (Icemaker) and 1 DA97-19898A (Auger drain) and 1 DA82-02367A (Y clips) and 1 DA81-05595A (Rtv) and 1 DA94-02663A (Pcb) and 1 DA97-14474C (Ice bin)
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Tacoma, WA 98404
Cameron M.
Job Details: 06/10/2022
"Installed previously ordered drain pump. Cycle tested unit 10x, all checks good. Advised customer on using high quality detergent for best wash results. Advised customer on regular cleaning intervals for optimal performance."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Buckley, WA 98321
Cameron M.
Job Details: 06/10/2022
"Customer concern is that dishwasher leaks alot of water from underneath door, and not draining at end of cycle. Cycle tested unit, found no active leaks. Disassembled door , found unit leaking from vent seal. Also found evedance of heavy oversuds conditions. Causing leak during operation. Also found drain pump locks up from overheating, causing unit to not drain. Needs new drain pump and vent asm. Follow up visit scheduled for 6/20 10-2; ordrng 1 WPW10469574 (vent asm) and 1 W10876537 (drain pump)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Puyallup, WA 98372
Cameron M.
Job Details: 06/10/2022
"Installed previously ordered element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Rockwall, TX 75032
Patrick
Job Details: 06/10/2022
"Customer concern, unit powers off before starting cycle. Confirmed. F5e2 f2e1. Failed lid lock. Replaced from truck stock. Tested unit. All checks good; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
SAMSUNG RANGE
Model NE59J7630SS /AA02
Near Mesquite, TX 75181
Patrick
Job Details: 06/10/2022
Replaced lf element. All checks good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZNHB1
Near Mesquite, TX 75181
Patrick
Job Details: 06/10/2022
"Replaced over load. Tested unit. Good fans, good compressor. All checks ok."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 01
Near Puyallup, WA 98373
Cejay
Job Details: 06/10/2022
"Customer concern is that washer stops at 9 minutes left of cycle. Cycle tested washer spin only no issues. Cycle tested washer with a load. Washer would hit 9 minuets at max spin slow down and add time to 13 minutes repeatedly. Visual inspection of springs, dampers and basket rotation all good. 180? spin test to check balance ball good. Inspected previously preformed repair. Made sure rotor/stator seated correctly. Made sure harness/hall sensor protective cover seated correctly. Reassembled washer. Preformed rinse and spin with a load all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132410
Near Puyallup, WA 98374
Cejay
Job Details: 06/10/2022
Installed previously ordered wash plate and screw. Verified functionality of wash plate all checks good.
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Puyallup, WA 98373
Cameron M.
Job Details: 06/10/2022
"Customer concern is that dishwasher produces not draining error and overflows airgap. Cleared debris from airgap. Cycle tested unit, found stripped drain pump impeller. Causing unit to produce not draining error. Needs new drain pump assembly. Follow up visit scheduled for 6/17 1-5; ordrng 1 ABQ73503004 (CASE ASSEMBLY)"
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Graham, WA 98338
Cejay
Job Details: 06/10/2022
Customer concern is that dishwasher is not powering on. 120v to unit. Found failed user interface control causing unit not to operate. Needs new UI contorl. Follow up scheduled for 06/20 8-12pm; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDTSR/AA5
Near Garland, TX 75040
Patrick
Job Details: 06/10/2022
"Replaced im repair kit, fill tube, fill tube heater, fzim, and ice bin. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 79661523210
Near Coppell, TX 75019
John
Job Details: 06/09/2022
Installed new moisture sensor bars. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/09/2022
"Customer concern is that washer does not drain and spin. Found capacitor failed to point of melting, causing unit to not operate properly. Needs new capacitor. Advised customer unit unable to be fully cycle tested. Left unit unplugged, As capacitor posess electrical hazard. Follow up visit scheduled for 6/17 8-12 ; ordrng 1 W10804664 (capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Rockwall, TX 75087
Chris
Job Details: 06/09/2022
Replaced harness for freezer. Instructed customer to defrost unit due to ice build up. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79569379902
Near Mesquite, TX 75149
Patrick
Job Details: 06/09/2022
"Customer concern, unit not cooling properly. Fans good, full frost line on fz evaporator. Fz set on warmest, ff set on coolest. Ice present in cube mold. No fault currently detected."
We serviced a
KENMORE RANGE
Model 79072313015
Near Carrollton, TX 75007
John
Job Details: 06/09/2022
"Customer concern range resetting itself while preheating. Found convection fan seized in place and unable to turn manually causing control board to reset when it calls for fan movement. Also found RR igniter not functioning causing RR burner to not lite. Needs new fan motor, RR igniter and control board.; ordrng 1 316256900 (motor-fan) and 1 316536610 (ignitor tp rr assy) and 1 316462803 (controller) and 1 316352207 (overlay)"
We serviced a
LG DRYER-ELECTRIC
Model DLG7301WE
Near Plano, TX 75093
John
Job Details: 06/09/2022
"Customer concern dryer leaving clothes smelling like gas. Vent checks passes 'yellow', good for gas. Temp check passes, 115-200 degrees on normal high heat. All checks good. Machine functioning as designed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Orting, WA 98360
Cejay
Job Details: 06/09/2022
"Customer concern is that washer is leaking from underneath. Visual inspection OK. Pulled error codes F0E3,F7E9,F2E1, cleared errors. Filled basket with water no leaks. Could not reproduce leak at time of service."
We serviced a
KENMORE WASHER-TOPLOAD
Model n/a
Near Puyallup, WA 98373
Cejay
Job Details: 06/09/2022
Customer concern is that washer is not draining. Checked drain pump for clog. Cycle tested unit. Washer successfully completed cycle. Stress tested motor. Water supply to unit was off. Cycle tested unit with a load. could not reproduce error at time of service.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW95HEDW0
Near Puyallup, WA 98372
Cejay
Job Details: 06/09/2022
"Customer concern is that washer shows error code and does complete cycle. Pulled errors via service mode F3E2, ohm on sensor out of range needs new temperature sensor. Follo2 up scheduled for 06/17 1-5 pm; ordrng 1 WPW10467289 (sensor)"
We serviced a
SAMSUNG DISHWASHER
Model DMT300RFW/XAA
Near Sumner, WA 98391
Cameron M.
Job Details: 06/09/2022
"customer concern is that dishwasher flashes heavy cycle light ,not completing cycle. Confirmed heavy cycle fashing(leak error). Found unit leaking from inner door seal. Also found torn sweeper seal. Found leaking inlet valve, needs new inner door panel, door seal,and inlet valve. Customer declined repair at this time."
We serviced a
KENMORE REFRIGERATOR
Model 79574023411
Near Garland, TX 75040
Patrick
Job Details: 06/09/2022
Replaced door. Tested unit. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79572043112
Near Carrollton, TX 75006
Patrick
Job Details: 06/09/2022
Replaced inlet valve. Unit checks good at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA04
Near Dallas, TX 75205
Patrick
Job Details: 06/09/2022
"Auth # 420nbti. Frozen over ff evap, must replace evap cover and defrost thermistor. Ffim inop, must install im repair kit.; ordrng 1 DA97-12608A (Ffevap cover) and 1 DA32-10104N (Def thermistor) and 1 DA97-15217D (I'm repair kit)"
We serviced a
GE REFRIGERATOR
Model ZIS420NMC
Near Dallas, TX 75214
Patrick
Job Details: 06/09/2022
"Customer concern, im not producing ice, found ice jam preventing harvest to complete. Cleared jam. Motor completed harvest, unit called for water. All checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Dallas, TX 75220
Chris
Job Details: 06/09/2022
Coil fully defrosted. Tested heater and checked good. Replaced bimetal. Unit running and cooling.
We serviced a
LG DISHWASHER
Model LDF5545BD
Near Tacoma, WA 98404
Cameron M.
Job Details: 06/09/2022
"Customer concern is that dishwasher produces AE error. Found evidence of leak under unit. Found overabundance of rodent dropping and urine under and in leak tray of unit. Cycle tested unit multiple times, found no active leaks at time of service. Advised customer to monitor and call if issue persists. Collected payment via check payment"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400W/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/09/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley installed new idler pulley.cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x,all checks good. Performed airflow test, passed (green) ; used 1 DC93-00634A ( IDLER ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGF328GME
Near Tacoma, WA 98404
Cejay
Job Details: 06/09/2022
"Customer concern is that range is tripping GFCI. GFCI trips as soon as bake ignitor starts. Replaced bake ignitor . Issue still persists. Plugged unit into non GFCI circuit. Bake ignitor is now working. Manufacturers Electric Requirements: A dedicated, properly grounded and polarized branch circuit protected by a 15 amp. circuit breaker or time delay fuse.Advised customer electrician is needed to service GFCI.; used 1 WB13K21 ( OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
HOTPOINT DISHWASHER
Model HDF330PGR0WW
Near Puyallup, WA 98374
Cejay
Job Details: 06/09/2022
Installed previously ordered mid spray arm. Cycled unit multiple times and upper spray arm is now operating. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Frisco, TX 75035
John
Job Details: 06/09/2022
Installed new sump assy. All checks good.
We serviced a
HOTPOINT DISHWASHER
Model HDF330PGR0BB
Near Graham, WA 98338
Cameron M.
Job Details: 06/09/2022
"Customer concern is that dishwasher does not power. Verified power supply voltage to unit good 120v supply. Found main control board not sending voltage to user board,causing unit to not power and start cycle. Needs new main control. Customer declined repair at this time. Collected payment via debit card Payment"
We serviced a
SAMSUNG RANGE
Model NX60T8311SG/AA
Near Puyallup, WA 98374
Cejay
Job Details: 06/09/2022
"Installed previously ordered ignitor knobs. With the proper knobs installed LF valve is now operating. Cycled all burner on HI, MED and LOW all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 51
Near Spanaway, WA 98387
Cejay
Job Details: 06/09/2022
Customer concern is that washer is leaking from the rear. visual inspection found signs of over suds. Cycle tested unit no leaks. All checks good. Advised customer on proper detergent quantities.