Service History 98 - RPS Appliance Repair

We serviced a

GE DISHWASHER

Model ZBD6920P10SS

Near Dallas, TX 75225

John

Job Details: 03/03/2022

Came to install previously ordered drain hose. Found cut in drain hose. Needs new drain hose.; ordrng 1 WD24X10045 (Drain hose)

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/03/2022

"Customer concern is that dishwasher top rack slides broke wheel on bottom rack broke. Upper rack falls in. Found top rack completely failed on left side, causing rack to fall into Upper rack. Also found broken adjusters on Upper rack causing rack to fall. Found broken roller on left side of bottom rack, causing difficulty sliding bottom rack out. Needs new track,adjusters, dish rack wheels. Follow up visit scheduled for 3/16 8-12; ordrng 2 W11259785 (track)s and 1 WPW10546503 (adjuster) and 4 W10195416V (dish rack wheel)s"

We serviced a

FRIGIDAIRE DISHWASHER

Model LGBD2435NB3A

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/03/2022

"Installed previously ordered tube,wash pump and orings, check ball and upper rack assembly. Unable to test unit. Due to very poor water pressure. Advised customer plumber is required to make necessary repairs to plumbing."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LE5550XTW0

Near Carrollton, TX 75007

Patrick

Job Details: 03/03/2022

"Customer concern, unit not heating. All thermostats good, no power from motor centripetal sw. Causing no heat. Must replace motor and blower wheel. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor)"

We serviced a

GE WASHER-TOPLOAD

Model GTW725BPN0DG

Near Lewisville, TX 75067

Patrick

Job Details: 03/03/2022

"Customer concern, unit not filling. Ran normal cycle warm water. Unit filled normally. H/c hose correctly installed. F8, pressure sensor loss, f26, out of balance, f34, inverter, f27, water accessibility, found pressure hose kinked between control board and water value connector. Rerouted hose. Ran test 10, pressure test, good complete. Unit checks good at this time."

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Coppell, TX 75019

Patrick

Job Details: 03/03/2022

Replaced ui. Tested unit. All checks good

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Federal Way, WA 98023

Cejay

Job Details: 03/03/2022

Customer concern is that washer is not getting cold water. Found hot and cold water lines installed incorrectly. Correctly installed water lines cycle tested unit all checks good.

We serviced a

FRIGIDAIRE WALL OVEN

Model KB883GDM3

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/03/2022

"Customer concern is that upper oven does not heat. Cycle tested unit. found open bake element ,causing unit to not heat in bake setting.needs new element. Advised customer parts show out of stock, may take time receive parts. AHS TO SUPPLY ; ordrng 1 5308003347 (element-bake)"

We serviced a

JENN-AIR RANGE

Model JDR8895AAS

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/03/2022

Installed previously ordered main control board. Cycle tested unit 3x. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB955FW0

Near DuPont, WA 98327

Cameron M.

Job Details: 03/03/2022

"Customer concern is that dryer produces error code and have to run multiple cycles to dry clothes. Preformed airflow test failed (yellow).Found F4e5 (high limit), f6e3 (communication error between acu and ui)f4e4(line 2 voltage error) f4e3 (restricted airflow) via service mode. Tested supply voltage to unit good 240v supplied. Found failed main control intermittently does not send five voltage dc to user board. Also found user board intermittently does not communicate with main control. Needs new main board and user interface. Advised customer vent hose needs to be shortened to allow sufficient airflow. Requires auth. ; ordrng 1 W10902774 (panel-cntl) and 1 W11365798 (MAIN,CONTROL)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11096588210

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/03/2022

"Installed previously ordered timer. Cycle tested unit, all checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HWA

Near Tacoma, WA 98466

Cejay

Job Details: 03/03/2022

Customer concern is that washer leaks soapy water during drain cycle. Cycle tested washer no leaks. Advised customer on using high quality detergent. And running regular cleaning cycles.

We serviced a

GE WALL OVEN

Model JKP30SM2SS

Near Dallas, TX 75252

John

Job Details: 03/03/2022

Installed previously ordered handle and screws. Wrong overlay was ordered. Needs new overlay. AHS to supply NLA parts.; ordrng 1 WB49T10052 (Overlay)

We serviced a

LG DISHWASHER

Model LDP6809SS/00

Near Grand Prairie, TX 75050

John

Job Details: 03/03/2022

Customer concern dishwasher produces leak error and runs continuously. Found sump separating from upper cover causing leak that is tripping sensor. Needs new sump assembly and upper cover.; ordrng 1 ACQ88920601 (Cover assy. Lower) and 1 AGM75469201 (Parts assy)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Irving, TX 75062

John

Job Details: 03/03/2022

Installed previously ordered spray arms and track. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HVA/01

Near Garland, TX 75043

John

Job Details: 03/03/2022

Installed previously ordered drain pump. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADB2

Near Puyallup, WA 98375

Branden W.

Job Details: 03/03/2022

"Customer concern is that dishwasher does not clean or dry dishes. Found clogged spray arms causing no rotation and poor wash pressure. Found filters clogged causing poor wash pressure. Found unit in heat lock out causing element to not operate. Cleaned filters, reset element. Needs new spray arms. Customer will replace themselves."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Coppell, TX 75019

Patrick

Job Details: 03/03/2022

Replaced gasket and lower spray arm. Ran 1 hr wash. Watched to completion. No leak detected.

We serviced a

LG DISHWASHER

Model LDP6797BD

Near Wylie, TX 75098

Patrick

Job Details: 03/03/2022

"Customer concern, unit no operation. Verified. Good 120vac to junction. Found components burned on main board. Must replace main control and ui. Main board listed on backorder order at marcone.; ordrng 1 AGM76429503 (Main control) and 1 AGL75172606 (Ui)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Wylie, TX 75098

Patrick

Job Details: 03/03/2022

"Customer concern, noisy squeeking during use, af error code. Af code denotes poor air flow. Found idler pulley seized. Must replace from truck stock. Replaced pulley, tested unit all checks good. ; used 1 W10837240 (Idler) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4800XQ3

Near Rockwall, TX 75087

Patrick

Job Details: 03/03/2022

"Customer concern, not drying properly, loud squeeking noise during use. Confirmed. Found large amount of lint behind unit. Vent, secured by cloth tape, detached from wall. Must replace rear drum rollers and idler pulley from truck stock. Replaced parts. Tested unit. All checks ok. ; used 1 349241T (Rear roller kit), and 1 WP691366 (Idler pulley) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2

Near Tacoma, WA 98466

Cejay

Job Details: 03/03/2022

Customer concern is that dryer is making a squealing noise during operation. Found seized idler pully causing noise during operation. Also cleaned and lubed RR support wheel. Cycle tested unit all checks good. Advised customer dryer ducts need service.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028837700

Near Tacoma, WA 98404

Branden W.

Job Details: 03/03/2022

"Installed new drain pump, hose and agits. Secured drain hose to wall drain with zip ties. Cycle tested. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM3

Near McKinney, TX 75070

Patrick

Job Details: 03/02/2022

"Customer concern, unit not cleaning properly, not drying dishes. F6e2 error, fill valve electrical. All components fuction normally through diag cycle. Heater looks a bit worn but energized and heated properly. Control and harness connectors all checks good. Corrected drain hose installation and added rinse agent to disowned. No fault detected at this time."

We serviced a

LG DRYER-ELECTRIC

Model DLE7300VE

Near Irving, TX 75062

John

Job Details: 03/02/2022

Customer concern dryer turning on but not starting. Found open thermostat causing machine not to function. Replaced thermostat all checks good.; used 1 6931EL3002M (THERMOSTAT) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Dallas, TX 75216

John

Job Details: 03/02/2022

Installed previously ordered inlet valve. All checks good.

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FFTW4120SW2

Near Tacoma, WA 98445

Cameron M.

Job Details: 03/02/2022

"Customer concern is that washer does not drain and spin. Found debris in drain pump, causing unit to not drain and spin. Cleaned out Debris, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.47566601

Near Tacoma, WA 98445

Cameron M.

Job Details: 03/02/2022

"Customer concern is that washer cycle selection knob turns but board doesn't accurately scroll with turn of knob. Found cycle selection jumps cycles when trying to change cycle, causing customer difficulty selecting cycle. Also found start button broken off front panel, causing customer to be at risk of electrical shock when attempting to start cycle. Needs new console and user interface. Advised customer parts show NLA. AHS TO SUPPLY.; ordrng 1 W10099606 (CONSOLE) and 1 8540490 (cntrl-elec)"

We serviced a

KITCHENAID DISHWASHER

Model KUD1245EWH1

Near Graham, WA 98338

Cejay

Job Details: 03/02/2022

Customer concern is that dishwasher is leaking from bottom of door. Apon arrival found lots of debris around the corners of the tub seal. Removed debris cycle tested the washer with no leaks. Advised customer on running regular cleaning cycles

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM3

Near McKinney, TX 75070

Patrick

Job Details: 03/02/2022

We serviced a

LG WASHER-FRONTLOAD

Model WM4370HKA

Near Frisco, TX 75035

Patrick

Job Details: 03/02/2022

"Customer concern unit not draining. Drain pump spins but making very loud wobble sound. Disassembled, found impeller failed inside stator. ; ordrng 1 4681EA2001T (Drain pump)"

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWB1

Near Frisco, TX 75033

Patrick

Job Details: 03/02/2022

Customer concern air gap leaking above sink. Found clogged entry to disposer. Cleared. Tested unit. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM2

Near Frisco, TX 75034

Patrick

Job Details: 03/02/2022

"Replaced sump assy. Unit now circulating water properly. However, upon disassembly, found broken heating element. Must replace. Listed as out of stock at marcone; ordrng 1 WDF520PADM2 (Element), states that autho needed"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDE300VF0

Near Farmers Branch, TX 75234

Patrick

Job Details: 03/02/2022

"Customer concern f1 error, unit powers on but will not run. Verified complaint. Confirmed 240vac to unit. Error code denotes failed main control. Must replace main control. ; ordrng 1 WPW10174745 (Main control)"

We serviced a

ROPER DRYER-ELECTRIC

Model RED4516FW0

Near Dallas, TX 75208

John

Job Details: 03/02/2022

Customer concern dryer making noise while spinning. Found small chuck of plastic logged between felt seal and rim of door causing noise when weld line crossed over it. Removed chuck of plastic. Cycle tested all checks good.

We serviced a

WHIRLPOOL WALL OVEN

Model IBD350DS01

Near Dallas, TX 75248

Patrick

Job Details: 03/02/2022

"Customer concern, upper oven no heat. Confirmed, no broil no bake. Lower oven operating normally. Faulty tod thermostat causing no heat. Must replace thermostat. ; ordrng 1 WP4449751 (Tod thermostat), states that autho needed"

We serviced a

GE DRYER-ELECTRIC

Model GTD72EBSN0WS

Near Enumclaw, WA 98022

Cejay

Job Details: 03/02/2022

"Customer concern is that dryer is not heating. Service bulletin for damaged heater wire. Found heater wire damaged. Installed new connection on heater wire, cycle tested unit all checks good."

We serviced a

HOTPOINT RANGE

Model RGB540SEH2SA

Near Dallas, TX 75208

John

Job Details: 03/02/2022

Customer concern oven not lighting. Found no voltage supplied to igniter as well as n9ngas flow from burners causing oven not to light. Needs new oven control valve.; ordrng 1 WB19K10044 (Oven control valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM0

Near Dallas, TX 75227

John

Job Details: 03/02/2022

"Customer concern dishwasher not draining. Found drain pump vibrating but not spinning. Replaced drain pump, unit still not draining. Found nipple on garbage disposal fully clogged with grease and food. Advised Customer that blockage in disposal must be removed before unit will drain properly.; used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

GE RANGE

Model JS645SL3SS

Near Garland, TX 75041

John

Job Details: 03/02/2022

"Customer concern front burner not working on low settings. Cycle tested all burners, no issues found, after speaking with customer I found that she was turning them on High to get things boiling and then when she turned down the temp the burner was shutting off. At that point she believed that it wasn't working any more. I advised the customer that the burner shuts of in order to allow the glass to cool to the adjusted temp setting. The burner will reliant once it need to warm the glass again."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA45H7000AW/A2 01

Near Dallas, TX 75209

John

Job Details: 03/02/2022

Customer concern washer not draining and making loud noise in spin. Found drain hose inserted to far in wall causing a siphon into machine. Found drive assy. grinding loudly while in spin. Needs new drive assy. AHS to supply discontinued parts.; ordrng 1 DC90-09449A (Drive assy.)

We serviced a

KITCHENAID RANGE

Model KGRS505XSS02

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/02/2022

Installed previously ordered ignitor and valve. Cycle tested unit. All checks good.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

We serviced a

KENMORE DISHWASHER

Model 665.13413K701

Near Fircrest, WA 98466

Cameron M.

Job Details: 03/02/2022

"Installed previously ordered control panel, cycle tested unit. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."

We serviced a

GE DRYER-ELECTRIC

Model GTD84ECPN0DG

Near Enumclaw, WA 98022

Cejay

Job Details: 03/02/2022

Customer concern is that dryer will turn on but will not heat. Preformed airflow test pass. (Green)checked voltage to dryer 243v. Service bulletin for damaged heated wire. Found heater wire damaged. Installed new heater wire connection. Cycle tested unit all checks good.

We serviced a

KENMORE DISHWASHER

Model 66513973K015

Near Orting, WA 98360

Cejay

Job Details: 03/02/2022

Customer concern is that dishwasher is not turning on.Apon arrival dishwasher was unresponsive. Checked voltage to dishwasher 123v. Reset dishwasher at breaker. Pulled error via service mode F8E1 F3E3 removed debris from drain trap.Ran service diagnostics cycle no codes. Cycle tested unit all checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029822800

Near Tacoma, WA 98498

Cameron M.

Job Details: 03/02/2022

"Arrived to preform repair. Upon initial disassembly, found unit has began leaking from tub seal. Unable to perform repair as unit needs new tub seal to correct new leak condition. Follow up visit scheduled for 3/8 8-12 advised customer of leak conditions and not to use machine; ordrng 1 W10814296 (gasket)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020222511

Near Tacoma, WA 98498

Cejay

Job Details: 03/02/2022

Customer concern is that washer makes a noise during spin cycle. Found failing transmission bearing causing loud noise during operation. Needs new transmission. Shs to supply parts. Shs ships directly to customer. Requires Auth.; ordrng 1 W11454741 (GEARCASE)

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS1

Near Tacoma, WA 98408

Cameron M.

Job Details: 03/02/2022

"Customer concern is that range oven does not heat. Cycle tested unit, found bake ignitor not drawing required amperage. Causing zero ignition of gas on bake setting. Needs new ignitor follow up visit scheduled for 3/8 8-12; ordrng 1 W10918546 (igntr-oven)"

We serviced a

KENMORE DISHWASHER

Model 665.15693K212

Near Tacoma, WA 98445

Cameron M.

Job Details: 03/02/2022

Customer concern is that top rack does not slide out fully. Found left rear caster on the rack adjuster dislodged from track. Re-engaged top rack in rails. Function tested rack assembly with various different levels of force. All checks good.

We serviced a

SAMSUNG RANGE

Model NX58F5500SS/AA

Near Allen, TX 75002

Patrick

Job Details: 03/02/2022

Replaced control and membrane. Tested unit. All checks good

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48J7770EP/A2-01

Near Wylie, TX 75098

Patrick

Job Details: 03/02/2022

"Customer concern, unit will not run. Found idler destroyed must replace from truck stock. Must replace belt and rr roller as well. All on truck stock. Replaced parts tested unit. All checks good; used 1 6602-001655 (Belt), 1 DC97-16782A (Roller), and 1 DC93-00634A (Idler) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rowlett, TX 75089

Patrick

Job Details: 03/01/2022

"Replaced drain. No joy. Found linked drain hose. Must replace from truck stock. Replaced hose, all checks good; used 1 8269144A (Drain hose) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4800XQ3

Near Spanaway, WA 98387

Cejay

Job Details: 03/01/2022

Customer concern is that dryer is making a squealing noise during operation. Preformed airflow test pass. Tempeture tests show temperatures in range. Cleaned and lubed both rear supports. Cycle tested unit all checks good

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9151YW00

Near Lakewood, WA 98499

Cejay

Job Details: 03/01/2022

"Installed previously ordered motor, pully wheel and nut. Cycle tested unit all checks good."

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBSJ3WS

Near Tacoma, WA 98499

Cejay

Job Details: 03/01/2022

Customer concern is that dryer takes multiple cycles to dry. Preformed airflow test pass. Tempeture tests show dryer is in range. Cleaned and calibrated moisture sensors. Advised customer on proper loading practices and cycle use. Customer is only using a mixed cycle for 17 minutes.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Rockwall, TX 75087

John

Job Details: 03/01/2022

"Came to install previously ordered control board found burn wires leading to control board and door lock mounting screws stripped. Needs new wire harness and door lock. AHS to supply parts.; ordrng 1 W10566921 (Wire harness) and 1 WPW10653840 (Door lock), states that autho needed"

We serviced a

GE DRYER-ELECTRIC

Model GTDP490ED0WS

Near Dallas, TX 75229

John

Job Details: 03/01/2022

Customer concern dryer making vibration noise. Found dryer vent not attached but resting on vent outlet causing th3m to vibrate against one another. Re-attached vent hose. All checks good. Machine functioning as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rowlett, TX 75089

Patrick

Job Details: 03/01/2022

"Replaced drain. No joy. Found linked drain hose. Must replace from truck stock. Replaced hose, all checks good; used 1 8269144A (Drain hose) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Puyallup, WA 98373

Branden W.

Job Details: 03/01/2022

Customer concern is that lower rack wheels are coming off. Found 2 lower rack wheels broken off. Needs new wheel carrier assemblies. Next appointment 3/11 8-12; ordrng 4 WPW10195417 (lower roller asm)s

We serviced a

KENMORE DISHWASHER

Model 665.13123K701

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/01/2022

"Installed previously ordered upper and lower spray arms, manifold, gasket and inlet. Cycle tested unit Found water supply line leaking, Installed new water supply line. Cycle tested unit 10x. All checks good. ; used 1 41045 (FILL HOSE DW 6' W/FITTINGS) from stock"

We serviced a

FRIGIDAIRE RANGE

Model LGGF3043KFR

Near Lake Tapps, WA 98391

Branden W.

Job Details: 03/01/2022

Installed new main control and overlay. Cycle tested. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model WPGT9350C0PL

Near Rockwall, TX 75087

Patrick

Job Details: 03/01/2022

Replaced agitator. Tested unit w two towels. Checks good.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9400SW03

Near Dallas, TX 75225

John

Job Details: 03/01/2022

"Customer concern washer making loud noise and basket seams loose. Found rear bearing worn and making grinding noise as well as basket slightly loose against tub. Needs new Rear Tub, Tub Gasket, and Basket. AHS to supply parts.; ordrng 1 W10772618 (Rear tub) and 1 WP8181673 (Tub gasket) and 1 W10250648 (Basket)"

We serviced a

GE DISHWASHER

Model GDF530PSM6SS

Near Dallas, TX 75228

John

Job Details: 03/01/2022

"Customer concern dishwasher leaking from front left corner during wash. Found dishwasher installed crooked to the point that the door wouldn't seal all the way on left side, causing leak. Re-installed unit straight. Cycle tested all checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF218ANB/XAA

Near Spanaway, WA 98387

Branden W.

Job Details: 03/01/2022

Customer concern is that washer was loud and shaking. Found wash basket support arms snapped causing basket to flop around and hit outer tubs. Needs new basket and rear tub assemblies. Advised that repair cost is very high and not worth repair. NO CHARGE.

We serviced a

MAYTAG DISHWASHER

Model MDB4800AWW

Near Tacoma, WA 98444

Branden W.

Job Details: 03/01/2022

"Customer concern is that dishwasher does not work properly. Arrived to find dishwasher full of water. Found unit does nothing. Found door latch not making contact causing no power to timer. Needs new door latch, handle and switch. AHS to supply if available. ; rqstng P&A on 1 903098 (latch assy) and 1 99002254 (switch) and 1 WP99002085 (handle- la)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Gig Harbor, WA 98332

Cejay

Job Details: 03/01/2022

"Customer concern is that dryer is making a metallic squealing noise. Found failed RR support causing noise during operation. Needs new RR support. Installed new RR support, cleaned and lubed remaining supports. Preformed airflow test failed (yellow) Cycle tested unit all checks good. Advised customer dryer ducts will need servicing; used 1 WPW10314173 (DRUM ROLLER) from stock"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79640272900

Near Tacoma, WA 98498

Cejay

Job Details: 03/01/2022

Installed previously ordered door seal. Cycle tested unit all checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Murphy, TX 75094

Patrick

Job Details: 03/01/2022

Replaced pivot tine. All checks good

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF393BTPARA/A2

Near Frisco, TX 75035

Patrick

Job Details: 03/01/2022

"Customer concern unit loud, not advancing through cycles. Spin only. Loud knocking/ grinding noise. Found main bearing leaking. Must replace basket, rear outer tub, rotor and stator. Many parts listed as NLA. Ahs must supply parts; ordrng 1 DC97-19636A (Rear outer tub) and 1 DC97-17037A (Spin basket) and 1 DC31-00111A (Stator) and 1 DC31-00112A (Rotor) and 1 DC67-00621B (Counterweight)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Frisco, TX 75035

Patrick

Job Details: 03/01/2022

"Customer concern, unit not drying dishes. F9e1, diverter f9e2, diverter f3e2, shorted thermistor f8e1, slow drain. Diag cycle, diverter leaking. Must replace sump assy and turbidity sensor. Found missing upper spray arm bracket must replace; ordrng 1 WPW10455260 (Sump assy) and 1 WPW10705575 (Sensor) and 1 W10837623 (Bracket)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50M7450AW/A4

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/01/2022

"Customer concern is that washer does not drain and produces burning smell. Via service mode found 5c (drain error) . Unit full of water at time of service. Vacuumed out water. Found Debris in drain pump. Cleared debris, cycle tested unit. All checks good."

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TFG

Near Mesquite, TX 75149

John

Job Details: 03/01/2022

"Customer concern FR burner stating on nigh when in use. Found infinite switch only sending high voltage to burner. Replaced infinte switch. Cycle test all checks good.; used 1 316436001 (INFINITE SWITCH, LARGE ELEME) from stock"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB855DC3

Near Allen, TX 75002

Patrick

Job Details: 03/01/2022

Customer concern squeeking during use. Confirmed. Found idler pulley seized causing squeeking. Must replace pulley from truck stock. ; used 1 W10837240 (Idler and bracket) from stock

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EIED55HIW0

Near Plano, TX 75093

Patrick

Job Details: 03/01/2022

"Customer concern f64 error code, unit runs for only a few seconds then stops. Found element grounded causing error code. Must replace. Customer would also like vent replaced. ; ordrng 1 134792700 (Element), used 1 BTD48 (4: X 8' FLEX DUCT) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW330ASK4WW

Near Dallas, TX 75210

John

Job Details: 03/01/2022

Installed previously ordered inlet valve. Cycle tested all checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75212

John

Job Details: 03/01/2022

Customer concern sheet stuck under agitator. Removed sheet and found quarter logged in agitator. Cause clothes to get stuck. Removed quarters. Machine functioning as designed.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11023832100

Near Irving, TX 75063

John

Job Details: 03/01/2022

Installed previously ordered timer. Unit still not functioning found voltage to motor in range but still not spinning. Needs new motor.; ordrng 1 WP8529935 (Motor)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/01/2022

"Customer concern is dishwasher fills but does not wash. Cycle tested unit. found diverter motor unable to determine correct positioning, causing unit to run cycle. Also found dead spot in wash motor, causing unit to not run cycle. Also found open heating element, causing unit to not heat. Needs new sump assembly and heater. Advised customer parts show out of stock, may take time to get parts. AHS TO SUPPLY. ; ordrng 1 W10861526 (pump&motor) and 1 W10703867 (heater)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 03/01/2022

"Installed previously ordered lid latch. Cycle tested unit 3x, all checks good."

We serviced a

GE DRYER-ELECTRIC

Model GTDP220EF4WW

Near Puyallup, WA 98371

Cejay

Job Details: 03/01/2022

Customer concern is that dryer timer knob was hard 5o move and then knob broke off. Apon arrival found stripped timer shaft and damaged dryer controll knob. Needs new timer and control knob. Follow up scheduled for 03/08 10-2pm; ordrng 1 WE01X20374 (control knob) and 1 WE4M533 (dryer timer)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/01/2022

Installed previously provided spray arm and bushings. Cycle tested unit.all checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45M7050AW/ A4

Near Garland, TX 75042

Patrick

Job Details: 03/01/2022

"Customer concern, unit leaking from rear, error code 4c. Verified concern. 4c error denotes long fill. Found pressure hose detached from tub causing leak and error message. Reattached hose. Calibrated unit. Tested function. All checks ok."

We serviced a

GE DISHWASHER

Model GDP665SYN0FS

Near Dallas, TX 75241

John

Job Details: 02/28/2022

"Customer concern dishwasher upper spray arm and upper rack falling during wash. Found upper rack assembly out of square and and adjusters broken as well as mounting clips on water ballast broken causing it to fall off of upper rack while washing. Needs new upper rack assembly and water ballast. Lowes to supply parts.; ordrng 1 WD28X30220 (Upper rack assy.) and 1 WD21X20309 (Water Balast), states that autho needed"

We serviced a

LG DISHWASHER

Model LDF5545ST/00

Near Forney, TX 75126

John

Job Details: 02/28/2022

Customer concern dishwasher not finishing cycle giving NE error code. Found diverted assy. stuck in drain position causing machine not to wash. Needs new sump assy.; ordrng 1 AGM75469201 (Sump assembly)

We serviced a

GE RANGE

Model JB640DR4BB

Near Forney, TX 75126

John

Job Details: 02/28/2022

Installed previously ordered faceplate. All checks good.

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA 01

Near Eatonville, WA 98328

Branden W.

Job Details: 02/28/2022

Customer concern is that lower rack does not get clean. Found water wall motor fails to find home position causing water wall to time out and not move causing poor cleaning results for lower rack. 7C (water wall motor failure) error stored. Needs new motor and vane assemblies. Both parts show as factory back order. Advised parts must be prepaid and cannot be canceled or returned once ordered. Customer will call if they want to proceed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM0

Near Edgewood, WA 98372

Cameron M.

Job Details: 02/28/2022

"Installed previously ordered main control, user interface, and vent. cycle tested unit 3x, All checks good advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.87572602

Near Lakewood, WA 98499

Cameron M.

Job Details: 02/28/2022

"Customer concern is that dryer powers but does not start cycle. Tested power to unit good 240v supplied. Tested continuity of thermal fuse, good fuse. Via Service mode found f-01 error (primary control failure). Found stuck motor relay, Causing unit to power but not run cycle. Also found dryer vent hose damaged, causing air restriction. Needs main control board. Follow up visit scheduled for 3/11 1-5 advised customer dryer vent hose needs to be replaced, to allow sufficient airflow. ; ordrng 1 WPW10111606 (cntrl-elec)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near Tacoma, WA 98498

Cameron M.

Job Details: 02/28/2022

Installed element assembly cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit.all checks good. Advised customer unit cannot be used until duct is cleaned. Collected payment via ; used 1 DC47-00019A (HEATER-DRY) from stock

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.27841600

Near Wylie, TX 75098

Patrick

Job Details: 02/28/2022

Installed previously ordered inlet hose. Cycle tested all checks good

We serviced a

LG WASHER-FRONTLOAD

Model WM2455HG

Near McKinney, TX 75069

Patrick

Job Details: 02/28/2022

"Customer concern, unit leaking during use. Found detached fill hose. Properly reattached. Tested unit. No leak. Main bearing very loud. Must replace rear outer tub and inner basket with tub seal.; ordrng 1 3045ER0048J (Rear outer tub) and 1 3045ER1017L (Inner basket) and 1 4036ER4001B (Tub seal)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED7800XW0

Near Forney, TX 75126

John

Job Details: 02/28/2022

Customer concern dryer not heating. Found open heating element causing no heat. Replaced heating element. Cycle tested all checks good. Vent test RED. Advised to Customer that vents need to be cleaned inorder to avoid further damage to unit.; used 1 WP8544771 (ELEMENT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model GU3600XTVB2

Near Forney, TX 75126

John

Job Details: 02/28/2022

Installed previously ordered pump and motor. Cycle tested all checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AW/A5

Near Frisco, TX 75035

Patrick

Job Details: 02/28/2022

Customer concern. Error code sc. Unit not draining. Drain pump energizes but does not pump. Found clogged drain filter. Cleared and tested. All checks good.

We serviced a

KENMORE RANGE

Model 7909611340A

Near Spanaway, WA 98387

Branden W.

Job Details: 02/28/2022

"Customer concern is that bake element does not work and front left burner remains on high. Found failed infinite switch causing burner to remain on high and found main control failed causing no voltage to bake element. Needs new infinite switch, control and overlay. Next appointment 3/8 8-12; ordrng 1 316436001 (switch,infinite lrg) and 1 316557118 (clock/timer) and 1 316419141 (overlay)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Puyallup, WA 98372

Branden W.

Job Details: 02/28/2022

Installed new actuator previous tech ordered. Cycle tested. All worked fine. Ran calibration and actuator stopped working again. 120vac with proper polarity to washer. Proper voltage to actuator. Non OEM actuator supplied by Asurion is dead again. Called tech assist to advise of same part failing repeatedly. They advised to order and replace another actuator. Ordering actuator again. Next appointment 3/7 8-12; ordrng 1 W10913953 (actuator)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Tacoma, WA 98402

Branden W.

Job Details: 02/28/2022

Customer concern is that dishwasher does not clean well and lower spray arm off. Found lower spray arm in 3 pieces on bottom. Reinstalled spray arm. Cycle tested numerous times. Found no mechanical issues.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11068847700

Near Tacoma, WA 98404

Branden W.

Job Details: 02/28/2022

Customer concern is that dryer does not heat high enough and clothes have to be dried multiple times. Found dryer only heating to 140 degrees causing long dry times. Thermistor is open causing improper temperatures. Replaced thermistor. Cycle tested. All checks good. Advised customer vent should be cleaned soon. ; used 1 WP8577274 (THERMISTOR) from stock

We serviced a

MAYTAG DISHWASHER

Model MDBH955AWB

Near Dallas, TX 75232

John

Job Details: 02/28/2022

"Customer concern dishwasher not coming on, no lights. Found burn terminal at incoming voltage to control board. Needs new control board.; ordrng 1 12002709 (Control board)"