We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Plano, TX 75023
John
Job Details: 06/03/2022
Cuatomer concern DW not washing on bottom rack. Found diverter valve not finding home position for lower spray arm. Needs new sump assy.; ordrng 1 WD19X25867 (Sump assy)
We serviced a
WHIRLPOOL WALL OVEN
Model RBS305PDB16
Near Rowlett, TX 75089
Chris
Job Details: 06/03/2022
Replaced thermal cutoff. Tested. Unit heating good.
We serviced a
KENMORE REFRIGERATOR
Model 11172695910
Near Rowlett, TX 75089
Chris
Job Details: 06/03/2022
Replaced main board. Unit turned on and now cooling.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Plano, TX 75024
Chris
Job Details: 06/02/2022
Job complete
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US 02
Near Frisco, TX 75034
John
Job Details: 06/02/2022
"Customer concern washer not spinning only drains at end of cycle. Ran diagnostic cycle on unit, no issues found. Found damper rods worn and bouncy causing unit to go out of balance during spin. Needs new damper rods.; ordrng 4 DC97-16350U (Damper rod)s"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3045KFB
Near Coppell, TX 75019
John
Job Details: 06/02/2022
"Customer concern oven shut off and won't come back on. Cycled power to reset control board. Unit still not powering on. Needs new control board.; ordrng 1 316560156 (controller), states that autho needed"
We serviced a
GE RANGE
Model ?
Near Irving, TX 75062
Patrick
Job Details: 06/02/2022
"Customer concern, unit not heating. Confirmed. Found burned wire at element. Terminal, tested unit. All checks good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Grand Prairie, TX 75050
Patrick
Job Details: 06/02/2022
"Customer concern, unit not doing properly. Tumble but no heat. Found clogged home vent. Customer must have professionally cleaned. Found blown high limit thermostat. Replaced from truck stock. Unit tests good. Let unplugged until vent is clear. ; used 1 279816 (Thermal kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Dallas, TX 75211
Patrick
Job Details: 06/02/2022
"Costumer concern, unit not cooling properly, making noise. Found ff door not closing tightly. Heavy condensation causing ice build up around damper. Bottom of door rubbing on cabinet liner. Raised door. Fz door closer broken. Must replace door closer and damper assy.; ordrng 1 W11087463 (Damper) and 1 W11087463 (Screw) and 1 W10770895 (Door closer)"
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Plano, TX 75025
Chris
Job Details: 06/02/2022
Replaced motor and harness. Tested with customer. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Plano, TX 75024
Chris
Job Details: 06/02/2022
"Replaced icemaker. When testing found broken wires art bottom, of freezer door. Will need new stainless freezer door. ; ordrng 1 LW11089011 (dor-fip), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Mesquite, TX 75149
Patrick
Job Details: 06/02/2022
"Customer concern, whites cycle gets stuck in wash for extended periods of time. F0e3. Must replace control board and Inlet valve. ; ordrng 1 W11543994 (Control) and 1 W11396714 (Inlet valve)"
We serviced a
SAMSUNG RANGE
Model NE59J7630SS /AA02
Near Mesquite, TX 75181
Patrick
Job Details: 06/02/2022
"Replaced rf element, found lf element damged in box. Please reorder. ; O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model DWU8330AAX
Near Carrollton, TX 75006
John
Job Details: 06/02/2022
"Customer concern unit not heating and leaking from door and bottom rack rusted. Found heating element fails continuity check, bottom rack is severely rusted and lower spray arm and jump up arm full of debris causing water to be shot directly at door causing leak. Needs new element, lower rack and lower spray arm assy. AHS to supply NLA parts.; ordrng 1 903096 (Heating element) and 1 WP903079 (Lower spray arm) and 1 912646 (nozzle jump up) and 1 903773 (rack,lower)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC4
Near Mesquite, TX 75181
Patrick
Job Details: 06/02/2022
Replace lid assy. Found hinge and mounting screws now missing. Must replace hinge assy as well. ; ordrng 1 WP8563965 (Hinge) and 2 W11404293 (Screws)s
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/02/2022
"Installed previously ordered inlet valve, cycle tested unit 10x. All checks good."
We serviced a
GE DISHWASHER
Model ZDT975SPJ2SS
Near Dallas, TX 75225
John
Job Details: 06/02/2022
Customer concern Is DW leaking from soap from door. Using NuFi device ran full diagnostic cycle. Found multiple errors for suds present. Advised customer about proper soap usage and how to keep suds out of machine. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Forney, TX 75126
Patrick
Job Details: 06/02/2022
"Customer concern unit not completing or canceling cycle. F8e1 long/no fill error. Inlet valve ok. Calibrated unit. Ran normal cycle empty. Proper fill level. Good agitate, good spin, good drain. Ran another unit filled to top before beginning cycle. Pressure switch issue, must replace control board. ; ordrng 1 W11170319 (Control)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Tacoma, WA 98499
Cejay
Job Details: 06/02/2022
"Customer concern is that dishwasher is leaking from airgap under sink and also has poor dry performance.Advised customer leak from airgap is an installation issue and is not covered. Tested element for continuity, good. Voltage check good. Temperatures checks good. All checks good. Leak is coming from, airgap advised customer plumber is needed."
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/02/2022
"Customer concern is that main conduit hanger broke and parts of top spray arm melted. Found upper hanger for main conduit broke away from tub assembly, causing conduit to fall into Upper rack. Alsop found docking port for upper rack broken off and fell onto element melting docking port of upperrack. Needs new main conduit and tub assembly if sourced. AHS TO SUPPLY PARTS. REQUIRES AUTH ; ordrng 1 WD12X21681 (conduit main) and 1 Tuboutertub"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN0WW
Near Tacoma, WA 98444
Cameron M.
Job Details: 06/02/2022
"Customer concern is that washer produces noise during operation and does not complete cycle. Cycle tested unit via newfi device and found unit immediately makes grinding noise, caused by shifter not fully engaging pulley in spin cycle. Also found gearcase leaking oil, causing belt to slip and produce noise during spin. Needs new gearcase, shifter, clutch, belt and pulley. Advised customer not to use washer to prevent further damage to unit. Also advised customer unable to reschedule due to work order REQUIRES AUTH. ; ordrng 1 WH03X33731 (Gearcase) and 1 WH03X30517 (Mode SHIFTER) and 1 WH05X24185 (CLUTCH) and 1 WH03X32097 (PULLEY) and 1 WH01X24180 (drive belt)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Puyallup, WA 98372
Cameron M.
Job Details: 06/02/2022
"Customer concern is that washer does not heat. Preformed airflow test failed (red). Found open heating element ,causing unit to not heat. Needs new element. Advised customer dryer vent duct needs to be cleaned asap to allow sufficient airflow. Also advised customer dryer cannot be used until duct is cleaned. Follow up visit scheduled for 6/10 8-12; ordrng 1 DC97-14486E (ASSY DUCT HEATER)"
We serviced a
GE DISHWASHER
Model GDF640HGM2WW
Near Buckley, WA 98321
Cameron M.
Job Details: 06/02/2022
"Installed previously ordered ui and main control. Unable to test unit as ui not programed by factory. Called tech assist advised them of previously prformed services. Tech assist advised, unit submitted for buyout options."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11069522800
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/02/2022
"Customer concern is that dryer produced burning rubber smell and now does not start cycle. Found worn drum felt causing unit to produce burning smell. Also found open thermal fuse, causing unit to not run cycle. Found heating element shorted to case, causing poor heat. Installed new element thermal fuse thermal cutoff and high limit thermostat cycle tested unit. All checks ok preformed airflow test failed (red new drum liner. Advised customer to call when parts arrive. ; ordrng 1 W10612022 (rear drum seal), used 1 279816 ( THERMAL CUT OFF HI), 1 279838 ( ELEMENT,HEATER), and 1 WP3392519 ( FUSE-THRML) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Garland, TX 75043
John
Job Details: 06/02/2022
"Customer concern DW not advancing through cycle. Found 71x 3C error for circulation pump not operating. Removed pump, no obstructions found. Needs new circulation pump. Circulation pump discontinued.; ordrng 1 DD93-01010A (pump and motor assembly)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.499626
Near Garland, TX 75044
John
Job Details: 06/02/2022
Customer concern unit not starting properly. Found loose connection on door switch. Re seated connection. All checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 12
Near The Colony, TX 75056
Chris
Job Details: 06/02/2022
Replaced icemaker service kit. Unit checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA 10
Near Carrollton, TX 75010
Chris
Job Details: 06/02/2022
Customer concern is unit not making ice. Found frozen ice room. Will need icemaker service kit. Model needs all parts ordered individually. ; ordrng 1 DA97-15217D (Icemaker) and 1 DA97-19898A (Drain tube) and 1 DA82-02367A (Y clips) and 1 DA92-00592A (Pcb)
We serviced a
KENMORE RANGE
Model 79042753512
Near Steilacoom, WA 98388
Cejay
Job Details: 06/02/2022
Appliance date November 2015Customer concern is that cooktop FR ignitor is not working. Verified ignitor still works when other burners are in the lite position. Found failed ignitor switch causing FR burner not to ignite. Needs new ignitor switch. advised customer parts show out of stock and may take time to recive. CHS to supply.; ordrng 1 5304491104 (switch assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Dallas, TX 75220
Chris
Job Details: 06/02/2022
Customer did not defrost unit. Replaced main board. Defrost circuit getting power now.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILSS01
Near Dallas, TX 75205
Chris
Job Details: 06/02/2022
Customer concern is unit not cooling and not making ice. Found ice build up at ff damper. This is due to door not closing correctly due to broken door cam. Icemaker won't cycle or fill. Error in emitter board for fail board. Will need icemaker valve with emitter board and new door cam. ; ordrng 1 WPW10329686 (cam-door) and 1 WP2182179 (cam-door) and 1 W10408179 (water vavle asm) and 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)
We serviced a
KENMORE REFRIGERATOR
Model WRF535SMHB01
Near Dallas, TX 75240
Chris
Job Details: 06/02/2022
Replaced rail. Tested. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHW0
Near Gig Harbor, WA 98335
Cejay
Job Details: 06/02/2022
Installed previously ordered sump assembly. Cycle tested dishwasher for leaks. All checks good.
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSMWW
Near Fox Island, WA 98333
Cejay
Job Details: 06/02/2022
Customer concern is that dryer does not turn on. Found damaged door switch wire. Repaired wire connection. Cycle tested unit all checks good
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Tacoma, WA 98405
Cejay
Job Details: 06/02/2022
Customer concern is that washer is not draining. Found clog in drain trap. Removed debris from drain and drain hose. Cycle tested unit all checks good. Advised customer on checking drain trap and clean cycles regularly.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068837700
Near Tacoma, WA 98405
Cejay
Job Details: 06/02/2022
Upon disassembly found seized blower wheel onto motor shaft could not remove wheel. Needs new blower wheel as current one will need to be cut out. Follow up scheduled for 06/08 8-12pm; ordrng 1 WP697772 (blower wheel)
We serviced a
GE COOKTOP
Model JB3000R1BB
Near Tacoma, WA 98444
Cejay
Job Details: 06/02/2022
Customer concern is that cook top FR center burner does not work. Found damaged element connection causing element not to operate properly. Needs new element. Follow up scheduled for 06/07 8-12pm collected deductible via card.; ordrng 1 WB30T10130 (range 12 haliant sur)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/02/2022
"Customer concern is that timer seized and broke. Found seized timer, causing knob to break away from timer assembly. Resulting in customer inability to select cycle and run dryer. Unable to fully test unit as timer is seized. Needs new timer. ; ordrng 1 WPW10185982 (timer)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AV/US 51
Near Tacoma, WA 98445
Cejay
Job Details: 06/01/2022
"Installed previously ordered main pcb, panel control and pcb display. Pcb display came with new touch sensor. Cycle tested unit all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV520AEP/XAA
Near Graham, WA 98338
Cameron M.
Job Details: 06/01/2022
"Customer concern is that dryer does not power on, and not heating. Verified power supply voltage to unit, good 240v supplied. Found open cutoff, causing unit to loose voltage to main pcb in turn ,causing unit to not power. Also found open heating element, causing unit to not heat. Needs new element assembly. Follow up visit scheduled for 6/8 8-12 ; ordrng 1 DC93-00154A (ASSY DUCT HEATER)"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/06
Near Rockwall, TX 75032
Patrick
Job Details: 06/01/2022
"Customer concern, unit dripping from front. Im sometimes gets hung up. Confirmed im mold rubbing on shroud. Must replace im. Found middle fz drawer wheels seized, preventing door from fully closing. Greased wheels, tested unit. Good to go. Return for im ; ordrng 1 EAU60783827 (I'm assy)"
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Patrick
Job Details: 06/01/2022
"Unit not cooling, found evap frosted over again. Heater circuit 32ohm, jumped fed wires, heater energized normally. New board bad or off box. Must replace. ; ordrng 1 WR55X10942C (Control board)"
We serviced a
KENMORE REFRIGERATOR
Model 79572043112
Near Carrollton, TX 75006
Patrick
Job Details: 06/01/2022
"Customer concern, unit not making ice. Ran manual cycle, good harvest, good fill, small cube size. Water pressure good from water dispenser, possible issue with flow meter. Recommend replace inlet valve. Change filter indicator illuminated, recommend filter exchange. ; ordrng 1 AJU72992603 (Inlet valve)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Plano, TX 75024
John
Job Details: 06/01/2022
Installed new transmission. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Patrick
Job Details: 06/01/2022
"Customer concern, interior lights in ff ceiling and fz not working. No ice. Im good harvest cycle, no ice in mold. Failed fill test. Valve energized properly. Fill tube frozen over, heater failed. Must replace. Interior lights failed must replace associated components. Rh door bins broken, must replace.; ordrng 1 W10695459 (Fz light) and 1 W11205082 (Led ff) and 1 W11462342 (Ice box led) and 1 W11462342 (Pantry board) and 1 W11226501 (Im fill tube heater) and 1 W11026416 (Door bin)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 1102682690
Near Carrollton, TX 75007
Patrick
Job Details: 06/01/2022
"Customer concern, unit not agitating. Confirmed. Found agitator dogs worn. Replaced from truck stock, tested unit, all checks good. ; used 1 80040 (Dogs) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Coppell, TX 75019
John
Job Details: 06/01/2022
"Customer concern DW not working intermitently. Found draining properly until stress tested, then fails. Ran test cycle and found diverter not finding home and spinning continuously. Needs new sump assy and drain pump.; ordrng 1 W11178672 (pump&motor) and 1 WPW10531320 (drain pump)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79661523210
Near Coppell, TX 75019
John
Job Details: 06/01/2022
Installed new lint filter assy.all checks good.
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75209
John
Job Details: 06/01/2022
Customer concern is Dryer making a squealing noise while in operation. Found rear bearing assy dry and causing noise. Greased bearing but unit still making noise. Needs new rear bearing. AHS to supply out of stock parts.; ordrng 1 WE03X28294 (BEARING ASM)
We serviced a
MAYTAG WASHER-TOPLOAD
Model ATW4675YQ0
Near Tacoma, WA 98445
Cameron M.
Job Details: 06/01/2022
"Installed previously ordered suspension rods and tub ring, cycle tested unit 3x. All checks good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF3A
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/01/2022
"Installed previously ordered vent assembly, cycle tested unit. All checks good. Took payment via credit card."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Lake Tapps, WA 98391
Cejay
Job Details: 06/01/2022
Customer concern is that dishwasher top rack has fallen. Found broken adjuster on right side causing top rack to fall. Needs new adjusters and clips. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 2 WPW10546503 (adjuster)s and 2 WPW10250160 (clip)s
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB765FW0
Near Tacoma, WA 98444
Cameron M.
Job Details: 06/01/2022
Customer concern is that dryer makes noise during operation and produces burning smell. Preformed airflow test failed (yellow). Cycle tested unit 10x. cleaned and calibrated moisture sensors. Found no mechanical issues at this time. Advised customer to monitor and call if issue persists.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22DQXXN00
Near Irving, TX 75062
Patrick
Job Details: 06/01/2022
"Customer concern, unit leaking from rear. Found leaking inlet valve. Must replace valve. ; ordrng 1 4318046 (Inlet valve)"
We serviced a
GE WASHER-FRONTLOAD
Model N/A
Near Tacoma, WA 98404
Cameron M.
Job Details: 06/01/2022
"Customer concern is that washer goes out of balance and does not drain completely. No model or serial numbers available. Found flooring under unit, unstable and flexes with weight of washer. Causing unit to continuously go out of balance . Cycle tested unit 10x found no mechanical defects at this time. Advised customer on proper loading practices. Also advised customer on using high quality detergent. Advised customer on regular cleaning intervals for optimal performance. Advised customer floor under unit is the cause of out of balance conditions."
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS3
Near Tacoma, WA 98405
Cejay
Job Details: 06/01/2022
"Installed previously ordered dispenser, clip and pivot tine. Cycle tested dishwasher for leaks. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Mesquite, TX 75150
John
Job Details: 06/01/2022
"Customer concern of DW not cleaning properly. Ran quick test cycle on unit, no issues found. Did find large amounts of debris in lowerand mid spray arms causing them to not spin during wash. Needs new lower and mid spray arms.; ordrng 1 WPW10448645 (spray arm) and 1 W11101428 (arm-spray)"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ6WS
Near Irving, TX 75063
John
Job Details: 05/31/2022
Customer concern washernot starting cycle. Only spits little water into machine and then gives pressure sensor error. Found supply valves closed to unit causing a no fill error. Opened valves and ran test cycle. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model LSQ95640MQ0
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/31/2022
Customer concern is that washer does not spin clothes out fully. Cycle tested unit 10x with customer provided mixed load of towels and hand towels. Found no mechanical issues at this time. advised customer on proper loading practices. Also advised customer on regular cleaning intervals for optimal performance. Advised customer to monitor and call if issue persists
We serviced a
GE DISHWASHER
Model GDF510PSJ6SS
Near Coppell, TX 75019
John
Job Details: 05/31/2022
Installed new drain pump. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LLV7233AW0
Near Bonney Lake, WA 98391
Cejay
Job Details: 05/31/2022
"Installed previously ordered gearcase, clutch and motor coupling. Cycle tested unit all checks good"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11024932200
Near Tacoma, WA 98467
Cameron M.
Job Details: 05/31/2022
"Customer concern is that washer does not drain and spin. Verified power supply voltage to unit good 120v. Found failed lid switch, causing unit to not start cycle. Needs new lid switch. Installed new lid switch. Cycle tested unit 10x. All checks good. ; used 1 WP3949238 ( SWITCH-LID) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AGW/XAA
Near Coppell, TX 75019
John
Job Details: 05/31/2022
"Customer concern is dryer is making loud noise and leaking water. Found both rear drum supports worn and squeeking as well as belt loose and idler pully cracked. Also found water inlet leaking on inside of unit and traveling to the pedestal drawer. Needs new steam kit, rollers, belt, and idler pulley.; ordrng 1 DC97-16919A (Steam kit) and 2 DC97-16782A (Roller support)s and 1 DC93-00634A (Idler pully) and 1 6602-001655 (Belt)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near The Colony, TX 75056
John
Job Details: 05/31/2022
Installed new control board. Unit now not recognizing whether door latch is open or closed. Needs new door latch.; ordrng 1 W11394572 (LATCH) and 1 W11457841 (STRIKE)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Frisco, TX 75035
John
Job Details: 05/31/2022
Customer concern is that DW is leaking from underneath. Found diverter valve leaking water during wash. Needs new sump assy. ; ordrng 1 W10805015 (pump&motor)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50F9A7DSW/A2
Near University Place, WA 98466
Cameron M.
Job Details: 05/31/2022
"Customer concern is that washer does not lock lid. Cycle tested unit 10x. found lid lock intermittently unable to lock,causing unit to not start cycle. Needs new lid lock follow up visit scheduled for 6/6 1-5; ordrng 1 DC34-00025E (SWITCH DOOR LOCK)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 05/31/2022
"Customer concern is that washer stopped mid cycle. Cycle tested unit, found unit not draining. Found debris in drain pump causing unit to not drain. Checked error codes via service mode, found se (drain error) cycle tested unit Found stripped drain pump, causing unit to not drain and spin. Needs new drain pump. Advised customer part shows out of stock. May take time to get parts. FAH TO SUPPLY. ; ordrng 1 DC31-00178A (MOTOR AC PUMP)"
We serviced a
KENMORE REFRIGERATOR
Model 79574025412
Near Richardson, TX 75081
Patrick
Job Details: 05/31/2022
Replaced compressor and updated software. Upon start up ff fan began vibrating loudly. Must replace evap fan assy and; O-emld tckt
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Tacoma, WA 98406
Cejay
Job Details: 05/31/2022
Customer concern is that dryer does not turn on. Advised customer dryer needs to be accessible for service revisit scheduled for 06/06 1-5pm ; O-emld tckt
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model FFTW4120SW1
Near Tacoma, WA 98406
Cejay
Job Details: 05/31/2022
Customer concern is that washer stops mid cycle. Shakes and shows E4 error. Preformed all diagnostic test cycles. Cycle tested washer with a load. Found failed transmission causing agitator to move during spin cycle. Tangling fabric and causing unbalanced conditions. Needs new transmission. Shs to supply. Shs ships DTC.; ordrng 1 5304516133 (CLUTCH BODY)
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS01
Near Steilacoom, WA 98388
Cejay
Job Details: 05/31/2022
Installed previously ordered thermal fuse. Found seized cooling fan causing ther al fuse to short. Needs new cooling fan follow up scheduled for 06/07 8-12pm; ordrng 1 W11245567 (blower)
We serviced a
KENMORE REFRIGERATOR
Model 11173315020
Near Irving, TX 75060
Patrick
Job Details: 05/31/2022
"Replaced inverter, code repeated. No compressor. Began compressor replacement. Found new compressor damaged in box. Must reorder. ; saved tckt"
We serviced a
LG COOKTOP
Model LSES302ST/00
Near Tacoma, WA 98446
Cejay
Job Details: 05/31/2022
"Customer concern is that cooktop RF burner in not working. Found damaged infinite switch causing element not to operate. Needs new RF infinite switch triple zone. ORH to supply. Advised customer parts show out of stock and may take time to recive.Collected deductible via card.; ordrng 1 EBF60663001 (SWITCH,ROTARY)"
We serviced a
KENMORE REFRIGERATOR
Model 79574023411
Near Garland, TX 75040
Patrick
Job Details: 05/31/2022
"Found im fill tube spraying during fill. Im has already been replaced. Fill tube heater failed, must replace dispenser door. P/n ADD73358272. Customer states; if new door doesn't look the same they will not accept repair. ; O-emld tckt"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4650YQ0
Near Tacoma, WA 98446
Cejay
Job Details: 05/31/2022
Customer concern is that washer is banging during spin cycle. No stored error codes. Preformed calibration cycle. Manually tested washer functions via manual service mode. Cycle tested washer with customer provided load. All checks good. Advised customer on proper loading practices and avoiding mixed loads
We serviced a
HOTPOINT DISHWASHER
Model 587.141434
Near McKinney, TX 75070
John
Job Details: 05/31/2022
Customer concern DW not putting water into machine. Only makes noise. Found drain pump to be the noise heard at beginning of cycle. Unit fills properly with water once drain pump shuts off. Cycle tested unit. All checks good. Machine functioning as designed.
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVA
Near Rowlett, TX 75088
Patrick
Job Details: 05/31/2022
"Replaced control board, door harness is not a serviceable part. Must order complete door and user interface. Return main board until next visit. ; ordrng 1 ADC75446019 (Door panel complete)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV328AEW/XAA
Near Tacoma, WA 98406
Cameron M.
Job Details: 05/31/2022
"Customer concern is that dryer does not heat and noise during operation. Preformed airflow test failed, (yellow). Found open heating element and seized rear right roller. Causing unit to not heat and make noise during operation. Needs new element and roller. Installed new roller and element. Cleaned and Vacuumed inside of unit. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XW1
Near Tacoma, WA 98446
Cejay
Job Details: 05/31/2022
"Customer concern is that washer lid is not locking and washer starts automatically.Pulled error codes via service mode F5E3,F5E1,F9E1,F7E5, cleared errors. Manually tested lid lock, drain and shifter. Washer failed to drain. Needs new drain pump and main control. Follow up scheduled for 06/07 8-12pm.; ordrng 1 WPW10276397 (drain pump assy) and 1 W10405819 (cntrl-elec)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132410
Near Puyallup, WA 98374
Cejay
Job Details: 05/27/2022
Customer concern is that washer is making squealing noise during operation. Found stripped wash plate causing noise during operation. Needs new wash plate and wash plate screw. SHS to supply. SHS ships DTC.; ordrng 1 W10752285 (WASHPLATE) and 1 W10752187 (Washplate screw)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Tacoma, WA 98405
Cameron M.
Job Details: 05/27/2022
"Customer concern is that dishwasher does not get dishes clean on top rack. Verified incoming water temperatures, good 120 degrees. Found F4e3 (wash motor not running). Checked for debris in pump ,Verified function of wash motor. Verified lower spray arm operation, found wash pump unable to build up enough pressure to operate upper spray arms. Needs new wash motor ; ordrng 1 W11084656 (motor-pump)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068837700
Near Tacoma, WA 98405
Cejay
Job Details: 05/27/2022
Installed previously ordered heater relay. Dryer failed to start. Found failed start winding in motor causing dryer not to operate. Needs new motor. Follow up scheduled for 06/02 8-12pm; ordrng 1 279787 (motor)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SR/AA
Near Carrollton, TX 75006
Patrick
Job Details: 05/27/2022
Unit still cooling on arrival. Injected dye. No leak immediately detected. R/s for next Fri for further. Diagnosis. ; schdld next appmnt for 6/3 FRI 1-5
We serviced a
GE DISHWASHER
Model GLD4560N10SS
Near Irving, TX 75038
Patrick
Job Details: 05/27/2022
"Replaced inlet valve, all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA456DRHDWR/AA
Near Edgewood, WA 98371
Cameron M.
Job Details: 05/27/2022
"Installed previously ordered drain pump assembly. Cycle tested unit 3x,all checks good"
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Richardson, TX 75081
Branden W.
Job Details: 05/27/2022
"Installed new console assembly, cycle tested. All checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25ILSS02
Near Dallas, TX 75204
Patrick
Job Details: 05/27/2022
"Customer concern, im inop. Confirmed. Ice mold leaking. Replaced im from truck stock. All checks good. ; used 1 Wpw10300022 (Icemaker) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Gig Harbor, WA 98335
Cejay
Job Details: 05/27/2022
"Customer concern is that dishwasher is making a noise during operation. Noise coming from wash pump half way through cycle. Needs new sump assembly, sump seal and main control. Repair will require full uninstal of dishwasher. Advised customer some parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 DD82-01126B (ASSY-SUMP) and 1 DD62-00050A (SEAL-SUMP) and 1 DD82-01139B (PBA-MAIN)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Dallas, TX 75229
Branden W.
Job Details: 05/27/2022
Installed new sump and pump assembly. Cycle tested. All checks ok.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11015842400
Near Gig Harbor, WA 98335
Cejay
Job Details: 05/27/2022
"Customer concern is that washer is leaking. Found small hole in drain hose caused by hoes rubbing on washer frame causing unit to leak, unrelated to previous call. needs new drain hose. SHS to supply, Requires Auth. ; ordrng 1 WPW10358149 (hose)"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ8WW
Near Tacoma, WA 98444
Cameron M.
Job Details: 05/27/2022
"Customer concern is that washer does not drain and spin unit left full of water. Cycle tested unit Found unit not draining. water out of unit, checked for debris in drain pump, none. Found stripped drain pump impeller causing unit to not drain. Tested unit via newfi device. All functions properly with exception of drain pump. Needs new drain pump. Follow up visit scheduled for 6/6 8-12; ordrng 1 WH23X28418 (PUMP DRAIN ASM)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45H6300AW/A2 01
Near Eatonville, WA 98328
Cejay
Job Details: 05/27/2022
Customer concern is that washer is leaking from drain trap. Found washer leaking from drain trap. Cleaned drain seal and threads unit continues to leak needs new drain pump assembly. Follow up scheduled for 06/06 8-12pm; ordrng 1 DC61-02017F (CASE PUMP) and 1 DC97-16991B (ASSY FILTER) and 1 DC31-00181C (MOTOR AC PUMP)
We serviced a
KENMORE REFRIGERATOR
Model 11173022120
Near Rowlett, TX 75089
Patrick
Job Details: 05/27/2022
"Customer concern, frost build up in fz. Found lh ff door and fz door not sealing properly. Heated and reformed gaskets. Doors now sealing. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV331AEW/XAA
Near Dallas, TX 75230
Branden W.
Job Details: 05/27/2022
Installed previously ordered belt. Cycle tested and all checks good i
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Dallas, TX 75214
Branden W.
Job Details: 05/27/2022
Customer concern that dishwasher will not dry and leaves residue. Cycle tested in service cycle. Found error stored for low incoming water temp and not heating. Found heater tco tripped causing no heat. Reset tco. Cycle tested. Good heat. Found no mechanical issues. Performed firmware update. Advised to use high quality detergent and drying agent.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/27/2022
"Customer concern is that dryer produced weird smell and now does not power on and start cycle. Tested voltage supply to unit, failed. Found tripped breaker. Found shorted contacts in wall power receptacle, causing weird electrical smell. Also found damaged power cable do to shorted power receptacle. Needs new power cord. Installed new power cable. Unable to test unit as power receptacle at the wall is damaged. Advised customer electrician is needed to correct power receptacle. Also advised customer not to plug unit in or restore power at the breaker as it is fire hazard. Advised customer to call if issue persists.; used 1 DC4-30-6 (POWER CORD 6' 4 WIRE 30A) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28KBLNTS
Near Forney, TX 75126
Patrick
Job Details: 05/26/2022
"Customer concern, im inop. Verified. Fz Temps warm. Evap could frosted over, found shorted im mold thermistor, unit thinks its 300*f. No defrost as a result. Must replace im.; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF610PGJ2BB
Near Mesquite, TX 75181
Patrick
Job Details: 05/26/2022
"Replaced ui, tested unit. All checks good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZNHB1
Near Mesquite, TX 75181
Patrick
Job Details: 05/26/2022
"Customer concern, unit not cooling. Verified. No compressor, good fans. Found melted overload. Must replace. ; ordrng 1 5304410951 (Overload relay)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBWW/AA
Near Plano, TX 75093
Chris
Job Details: 05/26/2022
Customer concern is unit not making ice. Manually cycled icemaker. Icemaker not cycling or filling. No ice or frost build up in ice room. Need new icemaker. ; ordrng 1 DA97-13718C (Icemaker)