We serviced a
HOTPOINT WASHER-TOPLOAD
Model HTW240ASK5WS
Near Allen, TX 75002
Bud L.
Job Details:
04/22/2021
"Installed previously ordered lid strike. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAVT234AWW
Near Richardson, TX 75080
Bud L.
Job Details:
04/22/2021
"Customer concern of unit leaking. Found inlet dispenser housing separated causing leak. Connected housing properly. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52J8700AP/A2 02
Near Lakewood, WA 98498
Cameron M.
Job Details:
04/22/2021
"Customer concern is that washer goes out of balance occasionally. Cycle tested washer. Found no mechanical issues, Advised out of balance happen occasionally."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV36J4000EW/A3
Near Tacoma, WA 98444
Cameron M.
Job Details:
04/22/2021
"Customer concern is that dryer run does not heat.ran airflow test failed (red).Found broken rear right roller. Also found open heating element causing unit to run but not heat. Installed new element and roller, vacuumed inside of dryer, cycle tested all checks good.Advised customer dryer duct needs to be cleaned asap.; used 1 DC97-14486A ( ELEMENT ASSEMBLY), and 1 DC97-16782A ( DRUM ROLLER) from stock"
We serviced a
KENMORE RANGE
Model 79093019312
Near Grand Prairie, TX 75050
Bud L.
Job Details:
04/22/2021
"Installed previously ordered control board and overlay. Test cycled, all checks ok."
We serviced a
ELECTROLUX WASHER-FRONT LOA
Model EFLS527UTT
Near Dallas, TX 75211
Bud L.
Job Details:
04/22/2021
"Installed previously ordered door boot. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 01
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/21/2021
"Customer concern is that dryer run but does not heat. Ran airflow test failed (yellow).found open heating element causing dryer to not heat. Cleaned and lubed right rear roller,vacuumed inside of dryer, installed new heating element, cycle all checks good. Advised customer dryer vent needs to be cleaned asap.; used 1 DC97-14486A ( ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTE5243DQ3
Near Tacoma, WA 98498
Cameron M.
Job Details:
04/21/2021
Customer concern is that washer does not drain. Found failed lid switch causing washer to not drain or spin. Replaced lid switch. Cycle tested. Washer operating as designed. No hot water supplied to washer. Advised that a plumber is needed. ; used 1 WP3355806 ( SWITCH-LID) from stock
We serviced a
WHITE WESTING DRYER-ELECTRIC
Model n/a
Near University Place, WA 98466
Cameron M.
Job Details:
04/21/2021
Model and serial tag worn offCustomer concern is that dryer makes loud squeaking noise. Found rear drum bearing dry. Cleaned and lubed bearing. Cycle tested. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Dallas, TX 75223
Bud L.
Job Details:
04/21/2021
"Customer concern of unit making noise. Found idler pulley and rear rollers seized causing noise. Replaced pulley and rear rollers. Test cycled, all checks ok. ; used 1 DC93-00634A ( IDLER ASSEMBLY), and 2 DC97-16782A ( DRUM ROLLER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/21/2021
"Customer concern is that dishwasher leaks, customer advised unit hasn't leak after four loads prior to service,and makes grinding noise. Cycle tested and visually inspected under unit, found no active leaks, did find signs of past oversuds. Found no mechanical issues present. Advised customer to call if issue returns."
We serviced a
MAYTAG DRYER-GAS
Model LDG7500AAW
Near McKinney, TX 75071
Bud L.
Job Details:
04/21/2021
Installed previously ordered door switch and thermostat. Test cycled and all checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Federal Way, WA 98023
Cameron M.
Job Details:
04/21/2021
Installed new sump assembly. Cycle tested x3. All checks good. Water supply shut off undersink does not stop water flow and should be addressed by a plumber.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100W/A3
Near Puyallup, WA 98373
Cameron M.
Job Details:
04/21/2021
"Customer concern is that dryer runs but doesn't heat. preformed airflow test, failed. Found open heating element causing no heat. Replaced element. Vacuumed inside dryer. Cycle tested. Good heat advised to have dryer duct cleaned asap. ; used 1 DC97-14486A ( ELEMENT ASSEMBLY) from stock"
We serviced a
GE RANGE
Model JB710ST3SS
Near Tacoma, WA 98404
Cameron M.
Job Details:
04/20/2021
"Customer concern is that range shuts off intermittently. Checked power and wiring throughout range. No issues found. Advised is problem persists, have an electrician check wall plug and breaker box. Left unit slid out at customers request."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132410
Near Tacoma, WA 98408
Cameron M.
Job Details:
04/20/2021
"Customer concern is that washer will not advance cycle. Cycle tested in service mode and normal Cycle, no issues found. Unit was unplugged at time of arrival, Advised customer we will be in area and to run a load and call if issue persists.NO CHARGE."
We serviced a
LG RANGE
Model LRE3194ST/00
Near Tacoma, WA 98409
Cameron M.
Job Details:
04/20/2021
Installed new console assembly. Cycle tested. All checks good. Advised that wall plug is loose and should be addressed soon.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW0
Near Sumner, WA 98390
Cameron M.
Job Details:
04/20/2021
"Customer concern is that dryer makes squeaking noise intermittently. Found small pebbles in drum glides and in lint screen, causing scraping sound. Cleaned out pebbles and cycle tested with load . No mechanical issues."
We serviced a
LG WASHER-FRONT LOA
Model WM3270CW
Near Tacoma, WA 98409
Cameron M.
Job Details:
04/20/2021
Customer concern is that washer does not drain. Found failed drain pump causing unit to not drain. Replaced drain pump. Cycle tested. All checks good. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2
Near Tacoma, WA 98407
Cameron M.
Job Details:
04/20/2021
"Customer concern is that dryer makes noise. Found worn rear roller causing noise. Also found glazed drum belt. Replaced both rear rollers and belt. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 6602-001655 (BELT), and 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
GE DISHWASHER
Model GDT645SYN0FS
Near Graham, WA 98338
Cameron M.
Job Details:
04/20/2021
Customer concern is that dishwasher starts a cycle then five minutes in shuts off. Found dishwasher not draining causing it to stop in cycle. Cleaned debris from airgap causing no drain. Cycle tested. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/20/2021
Customer concern is that oven does not heat on bake and produces gas smell. Found DSI ignitor arcing to drawer causing no ignition. Shielded bare section of ignitor wire. Cycle tested x10. All checks good. Advised to call if issue returns.
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW75HEFW0
Near Tacoma, WA 98445
Cameron M.
Job Details:
04/16/2021
"Customer concern is that washer is leaking water from the bottom of unit. Found hair on door boot causing water to leak, also found Signs of over suds. Advised customer of running the clean washer cycle regularly."
We serviced a
GE DISHWASHER
Model PDT785SYN2FS
Near Buckley, WA 98321
Cameron M.
Job Details:
04/16/2021
Customer concern is that dishwasher leaks small amount of water from vent when drying. Updated to latest software per TSB. Advised to call if issue persists.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11061202011
Near Graham, WA 98338
Cameron M.
Job Details:
04/16/2021
Installed timer sent by sears. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC555DW0
Near Spanaway, WA 98387
Branden W.
Job Details:
04/15/2021
Installed new washplate and hub. Calibrated washer. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tacoma, WA 98408
Branden W.
Job Details:
04/15/2021
Installed new wash pump and grommet. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Enumclaw, WA 98022
Branden W.
Job Details:
04/15/2021
Installed new main control. Calibrated washer. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Orting, WA 98360
Branden W.
Job Details:
04/15/2021
Installed new sump/motor assembly. Cycle tested. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBB3
Near Tacoma, WA 98445
Branden W.
Job Details:
04/15/2021
Installed new console and handle. Cycle tested. All checks good.
We serviced a
KITCHENAID OVEN/STOVE
Model KERS807SSS00
Near Tacoma, WA 98402
Cameron M.
Job Details:
04/15/2021
Customer concern is that range bakes unevenly and does not beep when preheated. Found aluminum foil lining bottom cover of oven causing uneven heat. Found preheat sound set to off in settings. Turned on. Cycle tested to 350. All checks good at this time.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Tacoma, WA 98467
Cameron M.
Job Details:
04/15/2021
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test failed (yellow) ,cleaned moisture sensors, Preformed temperature checks. Found no mechanical issues at this time, Advised customer dryer vent needs to be cleaned and shortened. Advised customer to call if issue persists"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Eatonville, WA 98328
Cameron M.
Job Details:
04/13/2021
"Customer concern is dishwasher does not power on. Checked power supply connection, checked supply voltage to control. good voltage. found loose connection from main board to user interface causing dishwasher to not power on. Reconnected user interface to main board, cycle tested all checks good"
We serviced a
FRIGIDAIRE WASHER-FRONT LOA
Model FFFS5115PW0
Near Tacoma, WA 98408
Cameron M.
Job Details:
04/13/2021
"Installed new door hinge, frame and panel. Cycle tested. All checks good."
We serviced a
GE WASHER-FRONT LOA
Model GTW680BSJ4WS
Near Mesquite, TX 75150
Jacob P.
Job Details:
04/13/2021
Installed previously ordered drain pump. Test cycled and all checks ok.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Dallas, TX 75227
Jacob P.
Job Details:
04/13/2021
Customer concern that unit making loud sound. Found belt sitting too low on motor and pulley. Readjusted belt. Test cycled with load and all checks ok.
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBPL1DG
Near Dallas, TX 75217
Jacob P.
Job Details:
04/13/2021
"Customer concern unit shutting off after 2 minutes. Checked that moisture sensors were connected. Test cycled and timed dry, checks ok, test cycled in normal dry with simulated load, all checks ok. Unit functioning as designed. Advised customer to use timed dry when running mixed loads."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHWE300VF00
Near Dallas, TX 75228
Jacob P.
Job Details:
04/13/2021
Customer concern that unit not draining. Found debri in drain pump impeller. Removed debri. Test cycled and all checks ok.
We serviced a
GE DRYER-ELECTRIC
Model GTX42EASJ2WW
Near McKinney, TX 75071
Jacob P.
Job Details:
04/13/2021
"Customer concern of condensation build up in laundry room when using dryer. Found vent behind dryer crushed and bent causing dryer to vent into laundry room. Replaced vent and secured to dryer. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned. Unit functioning as designed. ; used 1 BTD48 (4: X 8' FLEX DUCT), and 2 MC450 (4' WORM CLAMP) from stock"
We serviced a
GE RANGE
Model CGS750P4M2W2
Near Dallas, TX 75214
Jacob P.
Job Details:
04/13/2021
Installed previously ordered door switch and light assemblies. Test cycled and all checks ok.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500BW0
Near Sachse, TX 75048
Jacob P.
Job Details:
04/13/2021
Customer concern of unit leaking. Found detergent dispenser hose cracked. Needs new detergent dispenser.
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK6WW
Near Frisco, TX 75034
Jacob P.
Job Details:
04/13/2021
"Customer concern that unit not drying. Found debri in drain pump causing no drain. Removed debri, test cycled and all checks ok."
We serviced a
GE COOKTOP
Model PP9830DJ1BB
Near Dallas, TX 75287
Jacob P.
Job Details:
04/13/2021
Installed previously ordered fan switch. Test cycled and all checks ok.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/13/2021
Customer concern is that washer does not turn on. Found 120v to main board. Board has no output. Needs new main board. Declined to repair at this time.
We serviced a
GE DRYER-ELECTRIC
Model DBSR453EB3WW
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/13/2021
Installed new belt. Vacuumed inside of dryer. Cycle tested. Dryer operating as designed.
We serviced a
GE WASHER-FRONT LOA
Model GFW450SSM1WW
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/13/2021
Customer concern is that washer leaks and intermittently does not spin properly. Found large piece of Styrofoam under tub causing out of balance conditions. Only signs of leak is from door boot and glass seal. Advised to keep boot and glass clean to prevent leak. Washer operating as designed at this time.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER5636PQ0
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/13/2021
Customer concern is that dryer takes multiple cycles to dry. Found lint screen clogged. Also found vent crushed behind dryer. Shortened duct to prevent crushing. Ran airflow test. Test passed. Advised customer that lint screen must be cleaned after every cycle.
We serviced a
WHIRLPOOL OVEN/STOVE
Model WFG110AVQ0
Near Puyallup, WA 98373
Cameron M.
Job Details:
04/13/2021
Customer concern is that oven does not ignite and top burners do not turn down. Customer replaced ignitor. Found ignitor drawing 3.4 amps. Ignitor good. Found valve off at regulator causing no gas flow to bake. Switched valve. Cycle tested. Found flame too high. Unit set up for natural gas not LP. Advised a gas company is needed to convert unit. NO CHARGE
We serviced a
GE WASHER-TOPLOAD
Model HTW200ASK0WW
Near McKinney, TX 75069
Jacob P.
Job Details:
04/13/2021
Customer concern unit leaking. Found stand pipe overflowing when draining. Advised customer that plumber is needed.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Tacoma, WA 98445
Cameron M.
Job Details:
04/13/2021
"Customer concern is that dryer makes noise during operation. Found clothing caught in blower wheel , causing noise. Removed clothing. Advised customer not to run dryer without lint trap."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH1
Near Plano, TX 75025
Jacob P.
Job Details:
04/13/2021
Customer concern that unit will not drain. Found debri in drain pump impeller. Replaced drain pump. Test cycled and all checks ok. ; used 1 WPW10348269 (PUMP-DRAIN) from stock
We serviced a
GE DISHWASHER
Model PDT845SMJ2ES
Near DuPont, WA 98327
Cameron M.
Job Details:
04/13/2021
"Customer concern is that dishwasher is leaking water into leak try triping leak error after disposal back up. Cycle tested using newfi and normal Cycle mode, found leaks present. Unit operating as designed. Customer removed toe panel prior to service."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW6620HC0
Near Orting, WA 98360
Cameron M.
Job Details:
04/13/2021
"Installed previously ordered door boot, cycle tested all checks good. No leaks left failed part as it caused a water."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW1
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/08/2021
"Installed previously ordered timer, cycle tested all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7300DW0
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/08/2021
Customer concern is that washer is leaking from fill hoses. Checked connections from wall water valve to washer inlet found no active leaks present. Found it to be detergent dripping from top shelf. Unit operating as designed. Advised customer to call if issue returns.
We serviced a
AMANA DRYER-ELECTRIC
Model LEA90AW
Near Rockwall, TX 75032
Jacob P.
Job Details:
04/08/2021
"Customer concern that unit not heating, found that plug not seated. Reseated plug, cycled test and all checks ok."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WTW8540BW1
Near Plano, TX 75025
Jacob P.
Job Details:
04/08/2021
Customer concern unit not spinning. Found debri between basket and tub causing friction. Removed debri test cycled all checks ok.
We serviced a
GE WALL OVEN
Model JTS5000SN1SS
Near Murphy, TX 75094
Jacob P.
Job Details:
04/08/2021
Installed previously ordered door glass. Test cycled all checks ok.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WSM2700DAWWW
Near Tacoma, WA 98405
Cameron M.
Job Details:
04/08/2021
Work order not needed. Laundry center.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA476DSHAWR/A1
Near Tacoma, WA 98406
Cameron M.
Job Details:
04/08/2021
Customer concern is that washer does not drain and they want their drain pump installed. Installed customer provided drain pump (no warranty) Cycle tested. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV350AEW/XAA 03
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/08/2021
Customer concern is that dryer runs but does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 DC97-14486A ( ELEMENT ASSEMBLY) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED97HEDBD0
Near Mesquite, TX 75150
Jacob P.
Job Details:
04/08/2021
"Performed pm check, all checks ok"
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/07/2021
Customer concern is that dishwasher still producing leak error. Found flood sensor tray full of water. Cleared water out. Cycle tested. Found very small leak from sump/motor connection causing error. Needs new sump and motor assembly. Customer will call if wanting to repair.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/07/2021
"Customer concern is that dryer makes noise during operation. Found failed idler pulley. Replaced idler pulley, cycle tested all checks good.; used 1 W10837240 (BRACKET) from stock"
We serviced a
SAMSUNG RANGE
Model NE597N0PBSR/AA
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/07/2021
Customer concern is that range shows e85 error and heard an audible pop. Found no DC voltage out of main board to user interface board. Needs new main board. Declined to repair at this time.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/07/2021
Customer concern is that dryer only runs for a few minutes then shuts off. Found moisture sensor harness unplugged causing dryer to shut down. Reconnected moisture sensor harness. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4 01
Near Eatonville, WA 98328
Cameron M.
Job Details:
04/07/2021
Installed previously ordered control board kit. Cycle tested. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500BW0
Near Sachse, TX 75048
Jacob P.
Job Details:
04/07/2021
"Installed previously ordered bearing kit. Test cycled, all checks ok. Advised customer to wait 24 hours for glue to dry before using machine."
We serviced a
GE RANGE
Model JS750SF3SS
Near Orting, WA 98360
Cameron M.
Job Details:
04/07/2021
"Installed previously ordered burner element, cycle tested all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3470W
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/06/2021
Customer concern is that dryer takes longer to dry on sensor cycles. Cycle tested and preformed airflow test ( yellow) . Cleaned and calibrated moisture sensors.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11067032601
Near Enumclaw, WA 98022
Cameron M.
Job Details:
04/06/2021
Installed previously ordered drum seals. Cycle tested all checks good
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641182311
Near Lakewood, WA 98499
Cameron M.
Job Details:
04/06/2021
Installed new tub springs. Cycle tested. Found cold water filling slowly. Cleaned inlet screen. Found pressure hose off of tub. Reinstalled hose. All checks good. Door boot not needed.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Tacoma, WA 98444
Cameron M.
Job Details:
04/06/2021
Customer concern is that range takes longer to bake after have made a noise.Tested all components no mechanical failures. Monitored temperatures using temp probe 350 degrees found no mechanical issues. Oven operating as designed. Advised customer to call if issue returns.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB200VQ1
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
04/06/2021
Customer concern is that dryer takes multiple cycles to dry clothes.ran airflow test. Cleaned and calibrated moisture sensors all checks good
We serviced a
GE DRYER-ELECTRIC
Model GFDS350EL0WW
Near Irving, TX 75060
Jacob P.
Job Details:
04/06/2021
"Customer concern of clicking noise. Found loose baffle screw rubbing on case. Tightened screw. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LGR7646EQ3
Near Plano, TX 75093
Jacob P.
Job Details:
04/06/2021
"Customer concern of no heat. Found open thermal fuse and operating thermostat ohms out of range causing no heat. Replaced thermal fuse and operating t stat. Test cycled, all checks ok. ; used 1 WP3392519 (FUSE-THRML), and 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYT2
Near Farmers Branch, TX 75244
Jacob P.
Job Details:
04/06/2021
"Performed pm check, all checks ok."
We serviced a
ELECTROLUX DISHWASHER
Model EW24ID80QS4A
Near Plano, TX 75023
Jacob P.
Job Details:
04/06/2021
Customer concern of over suds and error code 30. Found dish foam in rinse aid compartment causing over suds in dishwasher. Rinsed compartment out and advised customer of proper liquids to be used in dishwasher. Unit functioning as designed.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFMG527UTT
Near Dallas, TX 75211
Jacob P.
Job Details:
04/06/2021
"Customer concern of unit stopping after a few minutes and displaying 'clean lint filter'. Ran air flow test, passed. Found build up on lint filter causing error. Advised customer that lint filter needs to be cleaned with soap and water every few months to relieve build up. Unit functioning as designed."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Tacoma, WA 98404
Cameron M.
Job Details:
04/06/2021
Customer concern is that washer won't start and have to unplug unit for a day. Customer advised washer is working at time of service. Cycle tested unit. found no issues. Recalibrated washer . Unit operating as designed. Advised customer to call if issue returns.
We serviced a
GE WASHER-FRONT LOA
Model GFW850SSN1WW
Near Waller, WA 98443
Cameron M.
Job Details:
04/06/2021
"Customer concern is that washer trips gfi circuit at start of cycle. Found as soon as motor moves GFCI trips. Tested on non GFCI outlet, worked fine. Tested on GFCI in bathroom, worked fine. Updated software. Tested again. Unit operating properly. Called GE tech assist. Per tech assist. Issuevis with GFCI not washer. Tech assist best GFCI to use is Eaton or Levington brand."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3370W
Near Dallas, TX 75225
Jacob P.
Job Details:
04/06/2021
"Customer concern of unit taking multiple cycles to dry and turning off mid cycle. Ran air flow test, failed. Flung excess vent behind unit causing poor air flow. Removed excess vent. Test cycled temps, in range. Cleaned moisture sensors. Unit functioning as designed. Advised customer of using time dry when running mixed loads."
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Buckley, WA 98321
Cameron M.
Job Details:
04/06/2021
Customer concern is that dishwasher does not heat. Found TCO for element tripped causing no heat. Reset TCO. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW2
Near McKinney, TX 75070
Jacob P.
Job Details:
04/06/2021
"Installed previously ordered drain hose. Test cycled, all checks ok. Left failed part with customer."
We serviced a
KENMORE DISHWASHER
Model 66515112K212
Near Buckley, WA 98321
Cameron M.
Job Details:
04/06/2021
"Installed previously ordered heating element, reset main control out of heat lock out. cycle tested all checks good"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/02/2021
Customer concern is that dishwasher does not close and door cables came detached. Found door cable was detached and boot seal was not seated properly causing the dishwasher to not close. Reseated door seal and re attached door cable . Cycle tested all checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028102310
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/02/2021
Customer concern is that washer makes noise during spin cycle. Cycle test numerous times then cycle tested with customer provided load. Found no mechanical issues unit operating as designed. Advised customer to call if issue returns.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/02/2021
"Customer concern is that dryer makes squeaking noise at beginning of a cycle. Found failed rear left roller. Also found failed idler pulley causing noise. Replaced roller and idler pulley. Cycle tested all checks good.; used 1 DC97-16782A ( DRUM ROLLER), and 1 DC93-00634A ( IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV5451AEW/XAA
Near Dallas, TX 75216
Jacob P.
Job Details:
04/02/2021
"Installed customer provided power cord and vent. Test cycled, all checks ok."
We serviced a
LG WASHER-FRONT LOA
Model WM2455HG
Near Plano, TX 75023
Jacob P.
Job Details:
04/02/2021
"Customer concern of unit not draining soap. Found detergent cup not seated properly causing no siphon. Reseated detergent cup. Test cycled, all checks ok."
We serviced a
KENMORE WASHER-FRONT LOA
Model 79631552610
Near Plano, TX 75025
Jacob P.
Job Details:
04/02/2021
"Performed pm check on washer, all checks ok."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MVWB865GW0
Near Plano, TX 75023
Jacob P.
Job Details:
04/02/2021
"Customer concern of long fill. Found drain hose too far down in wall causing siphon. Secured drain hose at proper depth. Test cycled hot and cold valves, good flow. Unit functioning as designed."
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Plano, TX 75093
Jacob P.
Job Details:
04/02/2021
"Customer concern of dryer not tumbling. Found belt unmounted from idler pulley causing no drum movement. Mounted belt to pulley and motor. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near The Colony, TX 75056
Jacob P.
Job Details:
04/02/2021
"Customer concern of unit not heating. Found open heating element causing no heat and worn idler pulley causing belt to slip. Replaced heating element and idler pulley. Test cycled, all checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
GE RANGE
Model JGBS30DEK5WW
Near Carrollton, TX 75006
Jacob P.
Job Details:
04/02/2021
Installed previously ordered gas valve. Unable to test due to unit not being installed.
We serviced a
GE WASHER-FRONT LOA
Model GTW485ASJ5WS
Near Richardson, TX 75080
Jacob P.
Job Details:
04/02/2021
"Customer concern of unit not filling. Found debris in pressure hose causing unit to think there's water in it. Cleared debris. Test cycled, failed pressure sensor test. Found hot water supply valve stuck closed causing no hot water fill. Advised customer that plumber is needed to address supply valve issue. Unit functioning as designed."
We serviced a
KENMORE DISHWASHER
Model n/a
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/02/2021
Customer concern is that dishwasher is flashing complete but otherwise unresponsive. Found control panel in lock out. Found water leaking from sump assembly. Found drain pump having issues turning on. Needs new sump assembly and drain pump. Declined to repair at this time. Advised to not use dishwasher as it leaks a lot of water.
We serviced a
GE WASHER-TOPLOAD
Model WPGT9150HWW
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/02/2021
Customer concern is that washer is making loud scraping sound an not draining. Found water leaking through washer through transmission into motor causing motor to rust out and make noise. Needs new transmission and motor assembly. Advised customer of high cost.NO CHARGE
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/01/2021
"Customer states that she had canceled appointment, cleaned vent and dryer is functioning properly at this time."
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641473210
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/01/2021
"Customer concern is that washer is leaking water at start of cycle. Found loose drain pump clean out ,asl Found failed cold water inlet valve causing water leak. Replaced inlet valve and tightened drain pump clean out, cycle tested all checks good.; used 1 5220FR2075L ( INLET VALVE-COLD) from stock"