Local Reviews

RPS Appliance Repair Rated 4.8 out of 5 stars based on 121 customer reviews

Map of Puyallup, WA

Prompt and courteous




Review of RPS Appliance Repair


Map of Lakewood, WA

Great service




Review of RPS Appliance Repair


Map of Tacoma, WA

Great service




Review of RPS Appliance Repair


Map of Puyallup, WA

Stove repair




Review of RPS Appliance Repair


Map of Lake Tapps, WA

Great communication and service




Review of RPS Appliance Repair

Great experience


Map of Enumclaw, WA

Great Service




Review of RPS Appliance Repair

Quick with repair and now our over is back up and running properly.


Map of Olympia, WA

Fast and effective service!




Review of RPS Appliance Repair

Technician was friendly and efficient.


Map of Auburn, WA

Range top Replacement




Review of RPS Appliance Repair

Branden did an excellent job replacing our range top. His arrival was timely and he kept the work area clean. I especially appreciated that he protected our counter tops when unpacking the parts. The office communicated in an informative and timely manner as well. Thanks


Map of Buckley, WA

COVID is a pain




Review of RPS Appliance Repair

it was good solid and professional


Map of Tacoma, WA

Freeman




Review of RPS Appliance Repair

Great Service


Great service




Review of RPS Appliance Repair

Nice to have the appliances check every year.


Retired




Review of RPS Appliance Repair

Great but limited service


Marilyn




Review of RPS Appliance Repair


Washer/Dryer




Review of RPS Appliance Repair

Repairman was here on time as scheduled


Great Service




Review of RPS Appliance Repair

Nick came to my home and did an awesome job in doing the PMI on my Washer & Dryer.


Great service, professional and had great advise on additional questions I asked him. 😊




Review of RPS Appliance Repair


Great Service, Awsome Price




Review of RPS Appliance Repair

We got a new part but I think the element still is not working correctly. It takes too long to heat up now.


Fix the dishwasher




Review of RPS Appliance Repair

No fuss and no hassle=all done & back to working through all cycles


review of Sears Protection Plan




Review of RPS Appliance Repair

I thought your repair man was great, but the Sears protection plan is terrible!


Bob




Review of RPS Appliance Repair

Jacob did a great job! Very knowledgeable and professional.


fast friendly professional




Review of RPS Appliance Repair

great


Great service




Review of RPS Appliance Repair

Very knowledgeable


Well done.




Review of RPS Appliance Repair

Brandon W. Did amazing. He went above & beyond. Kind, respectful, overall excellent.


Great




Review of RPS Appliance Repair

Great job. Very happy


Friendly




Review of RPS Appliance Repair

Arrive as promised, very courteous .


Owner




Review of RPS Appliance Repair

Good job


Dryer maintenance




Review of RPS Appliance Repair

Professional


Mr




Review of RPS Appliance Repair

Very professional and knowledgeable Extremely courteous


Great service




Review of RPS Appliance Repair

Quickly knew the root cause.,had parts aboard to immediately fix.


Perfect!




Review of RPS Appliance Repair

The repairman was great. He quickly and confidently diagnosed the problem and fixed it. Couldn’t ask for better service.


Disappointed




Review of RPS Appliance Repair

1st a mix up in the scheduling which was ok until they came to do the service that I didn’t remember rescheduling. But we wer home do that worked out ok. The young man was very nice but not don’t start either machine to make sure it worked. Or if the motors sounded fine running or if the dryer reached temperature. I had to ask him to clean the dryer vent. It wasn’t a yearly Service more like a monthly service if there was one.


Thorough service




Review of RPS Appliance Repair


Very professional




Review of RPS Appliance Repair

Our Tech was very professional and had a great deal of patience with my mom who lives with us and kept asking him a lot of questions. He had a job to do and I thought he handled both situations great. Tonya B


Tricia




Review of RPS Appliance Repair

Great service


Washer




Review of RPS Appliance Repair


Good service.




Review of RPS Appliance Repair


Great service




Review of RPS Appliance Repair


Great service




Review of RPS Appliance Repair

Fast, friendly.


Wonderful service.




Review of RPS Appliance Repair

Very pleasant technician.


Ms




Review of RPS Appliance Repair

Great service, very professional and helpful.


Washer Repair




Review of RPS Appliance Repair

Took a couple of visits, but Brandon found the problem and the machine has been operating like new.


Great job




Review of RPS Appliance Repair


Rose




Review of RPS Appliance Repair

Nick was very professional and helpful


Excellent Service




Review of RPS Appliance Repair

Branden was an excellent repair technician. He was polite, and he was able to easily communicate the issues with our washer and quickly repair them. I was very comfortable having him in my home with the safety measures taken. Highly recommend!


Great job nick




Review of RPS Appliance Repair

Very thorough - great job!


Excellent Service




Review of RPS Appliance Repair

Highly recommend their expert and customer friendly services.


Quick, Efficient and Very Courteous




Review of RPS Appliance Repair

Nick was quick, efficient and very courteous. He was timely in arriving when he said we would. Which I greatly appreciate!!!


Wash Machine Repair Service Call




Review of RPS Appliance Repair

Branden found the problem and showed us photos of the damage on the washing machine. Unfortunately, the machine was quite old and some parts were no longer even made. Branden told us our options and we definitely trusted his judgement. He was friendly and knowledgeable, and we wouldn't hesitate to contact RPS in the future.


Excellent




Review of RPS Appliance Repair

Title says it


No rush.




Review of RPS Appliance Repair


Quick work




Review of RPS Appliance Repair

Came on a Friday and had to order a part, was back the next Wednesday and was fixed in no time!


Washer Repair




Review of RPS Appliance Repair

Excellent service.


Great service




Review of RPS Appliance Repair

The tech was polite, friendly and answered all questioms.


Great service




Review of RPS Appliance Repair


Great Service




Review of RPS Appliance Repair

Jacob was great. On time and diagnosed the problem very quickly, but unfortunately had to order the part. We were able to schedule a return appointment right then and there. He returned and fixed the problem within 30 minutes of arriving. Now my dishwasher works like it is brand new. Thanks again.


Diagnose the problem right away and fixed it. Very quick and he was done. Thank you




Review of RPS Appliance Repair


Safe, friendly, courteous




Review of RPS Appliance Repair


Great service again!




Review of RPS Appliance Repair

Brandon and RPS are honest ethical and reliable. They have been to our homes several times. They repaired the appliances they could at a fair price and did excellent work. They were also honest enough to tell us when it wasn't cost effective to do so. Customer service like this is almost impossible to find these days!


Home owner




Review of RPS Appliance Repair

Great service!


Great service




Review of RPS Appliance Repair


Great Service




Review of RPS Appliance Repair

Excellent, five stars!


Great Service




Review of RPS Appliance Repair

Very Thorough and Professional


No problems found.




Review of RPS Appliance Repair

I thought the washer was making a lot of noise, and getting worse. Branden did a thorough inspection and found nothing wrong. He let me know that the sounds I was hearing were normal, but if it gets worse to call. I felt very comfortable with the time he spent checking the machine out.


Paris




Review of RPS Appliance Repair


Great service




Review of RPS Appliance Repair

Fest, helpful and knowledgeable


As Expected




Review of RPS Appliance Repair

I was grateful to find out Sears warranties were still being honored for my washing machine. I was able to receive a prompt appointment and the service was done within highly acceptable time parameters. The tech was professional and polite and got right to work on the issue.


Very efficient




Review of RPS Appliance Repair

Jacob was very knowledgeable and completed the repair very quickly.


Robert




Review of RPS Appliance Repair

Brandon was on time and was training a new technician. They did a great job repairing the appliance. Highly recommend this company for appliance repair. Will definitely use them in the future.


good job




Review of RPS Appliance Repair

Showed up on time, very professional, very personal, could not ask for more definitely use again


"Excellent service"




Review of RPS Appliance Repair

Branden was extremely professional and courteous. Great customer service!


Good timely service




Review of RPS Appliance Repair

Very pleased with job


Nice people. No pressure.




Review of RPS Appliance Repair

Nice people. No pressure.


Judy




Review of RPS Appliance Repair

Great job and very fast and friendly


Fast, professional service




Review of RPS Appliance Repair


Washer Vibration




Review of RPS Appliance Repair

Highly Recommend. One thing that I really appreciate in a service company is one that will back up their service. RPS does just that. The first time they came out the problem with the washer didn't present itself. When we called back a few days later and told them the same problem was still present they were prompt in responding back to our home. This time they were able to find the problem and correct it. Jacob and other staff that I've met are very professional and really know what they're doing. At this point, RPS will definitely be my GO TO company for all of our appliance repair work. I highly recommend this company for your repair work as well.


Courteous, professional service




Review of RPS Appliance Repair


service




Review of RPS Appliance Repair

parts availability requiring two visits was the only problem, service was great.


Dryer Repair




Review of RPS Appliance Repair

Our Service Tech showed up, assessed the issue. He had to order the part. He was back within a week to install the part. Excellent communication. Excellent Follow up. Repair Fixed, problem Solved!


Great job!




Review of RPS Appliance Repair

Great service. Very happy with our repair person.


Service was great!




Review of RPS Appliance Repair

This was a covered service repair so I cannot speak to cost. Jacob was very pleasant, knowledgeable and easy to work with. Great service, pleasant experience!


Fast Efficient Service




Review of RPS Appliance Repair

Process was easy to schedule online & fast service. Tech was great. Thanks


Great repair service, but poor appointment scheduling




Review of RPS Appliance Repair

The automated appointment email doesn't work. It is sent between 6p - 7p, how many people check their emails after 5pm? The night prior email doesn't give the client ample time to notify his/her employer. If a customer missed the email to confirm the appointment, RPS doesn't call that morning to confirm the appointment as a backup. So, confirming the email does nothing, the technician will be sent out whether the client knows that there is an appointment or not. I do want to mention that the technicians are very professional and courteous. The work that Brandon did made my washer better than new.


dishwasher




Review of RPS Appliance Repair

my appliance never got fixed. very disappointed


Response from RPS Appliance Repair:

Sorry to hear you are not happy with us, I wish you would have called us prior to leaving a bad review. Your dishwasher did not get fixed because we are waiting on your home warranty provider to locate the needed parts or decide about replacement options. All of that is out of our hands. You should contact them about the status.


Washer Vibration




Review of RPS Appliance Repair

Our front load washing machine vibrates very badly. The technicians ran the machine through a couple of tests and found nothing wrong. Said that it is the way that we load the washer. We told them that we've been using this washer for the last 3 years and haven't changed anything and it never shook like this before. The next day after the visit the washer shook so back that it walked about 1 foot. I'm not sure what to do about the washer now and will probably sell it for cheap. I was hoping that a problem could have been identified and the home warranty would cover cost. Now i'd be hard pressed to have them come out again on the warranty since it was stated that there was no problem and they instructed the homeowner on how to properly load the machine. The technicians were very nice and seemed very knowledgeable, but i'm not sure they really believed that we had a problem. Frustrating


Awesome Service!




Review of RPS Appliance Repair

Easy to work with the team. Especially knowledgeable technicians knows the craft.


Dryer repair




Review of RPS Appliance Repair

Problem diagnosed quickly and resolved just as fast when parts arrived.


Fast and Reliable Service




Review of RPS Appliance Repair


Great Service!




Review of RPS Appliance Repair


Very friendly and knowledgeable technicians




Review of RPS Appliance Repair

The technicians were on time. They worked fast. They respected our home by wearing masks and gloves during the coronavirus outbreak as well. The work was quick and thorough and the technician, Brandon, even took time to explain to me exactly what went wrong as he fixed it. Absolutely would use them again.


Quick Service




Review of RPS Appliance Repair

They arrived on time and were courteous. Identified the problem quickly.


They were very fast and efficient. Great job!




Review of RPS Appliance Repair


Great service




Review of RPS Appliance Repair

Prompt, professional, kind. Thank you!!


Great service




Review of RPS Appliance Repair

Great expertise


Excellent service




Review of RPS Appliance Repair

I called RPS to check on our oven which had been repaired two months before. The service was timely and Jacob didn’t find any problem. I am very pleased with RPS as a service provider.


Job well done!




Review of RPS Appliance Repair

Jacob at RPS has helped us a couple of different times. He's the best-- very professional and knowledgeable.


My renter called. The dishwasher does not work. It gives the same message as before.




Review of RPS Appliance Repair

I am trying to call but am on hold and have been for more than 25 minutes.


Quick and Kind




Review of RPS Appliance Repair

Repair men showed up exactly when they said they would, worked efficiently and were kind to my special needs child.


very competent and helpful service




Review of RPS Appliance Repair

he quickly diagnosed the problem and returned a week later with the proper part, quickly fixed our dishwasher, and gave us useful advice about future maintenance


Excellent




Review of RPS Appliance Repair

quick, professional and flexible. Was able to stop by 2 hours ahead of the scheduled time, and was out within about 30 minutes.


Quick review and Fix !!




Review of RPS Appliance Repair

This guys knew exactly what they were doing and fixed things simply and quickly


Excellent Service




Review of RPS Appliance Repair

Jacob is very knowledgeable in troubleshooting and repairing washing machines!


great service




Review of RPS Appliance Repair

Very Friendly


fantastic service




Review of RPS Appliance Repair

great service during the COVID-19 outbreak, technician was adhering to health recommendations, and still provided quick and cleanly service to repair my appliance.


Great, Courteous Service




Review of RPS Appliance Repair

The technicians are knowledgeable in appliance repairs and I would recommend this Company's service to anyone I know that needs any appliance repaired.


Great service




Review of RPS Appliance Repair

Very happy with all of my interactions with RPS. From Joni over the phone to the techs that diagnosed and fixed my dishwasher. Very professional and would recommend!


Efficient, professional service




Review of RPS Appliance Repair

Jacob is a top-notch service technician. I have had to see him for two separate washing machine issues, and he was able to assess problems quickly. Each time, there was a part needed, and he was able to reschedule immediately to coincide with the expected date he would receive the part. The second time, he had to wait for the insurance company, but RPS went out of their way to get the situation handled as soon as possible. This time, Jacob had a trainee with him, but the work was still done quickly and professionally. I can't think of a better technician for RPS to employ in training new technicians. Great, fast service. Thanks, RPS!


Washer repair




Review of RPS Appliance Repair

Very professional, knowledgeable, courteous, punctual and best yet..my washer is working like a champ. Ty, ty ty.


Great service




Review of RPS Appliance Repair

They worked hard to fix my dishwasher probably would have been easier to replace it but they got it done they were great


Steve




Review of RPS Appliance Repair

Overall good


Washer service- great service and professional




Review of RPS Appliance Repair


Awesome job! I would recommend to anyone!




Review of RPS Appliance Repair

The 2 technicians that were sent, were very polite, efficient and completed the job quickly!


Nope




Review of RPS Appliance Repair

Excellent service repair and fast!


Great service. On time too!




Review of RPS Appliance Repair


Great service, I'm glad that I purchased the extended warranty




Review of RPS Appliance Repair


great service, very professional, helpful information




Review of RPS Appliance Repair


Very plleasant and professional




Review of RPS Appliance Repair


Awesome Service the BEST




Review of RPS Appliance Repair


Great service




Review of RPS Appliance Repair

Excellent


Great




Review of RPS Appliance Repair


Betty




Review of RPS Appliance Repair

Jacob was very nice and professional Great service!!


Richard A




Review of RPS Appliance Repair

Great service.


Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 04 Customer complaint that dryer is making a loud squealing noise. Found both back roller seized causing sound. Needs new back rollers. Installed two new back rollers cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER) from stock

Near 201st St Ct E, Spanaway, WA 98387
Nick R.

Nick R.

RANGE GE JB256DM1BB Installed new front left burner and new receptables cycle tested all checks good

Near 119th St SW, Lakewood, WA 98498
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 79681182310 Preformed pm check cycle tested all checks good

Near SW 304th St, Federal Way, WA 98023
Jacob P.

Jacob P.

WASHER-FRONT LOA KENMORE 11047751800 Installed previously ordered pressure switch. Test cycled twice. Found drain hose too far down wall. Removed and secured at proper depth. All checks ok.

Near N Mountain View Ave, Tacoma, WA 98406
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 11068132413 Preformed pm check cycle tested all checks good

Near 18th Pl SW, Federal Way, WA 98023
Nick R.

Nick R.

WASHER-FRONT LOA KENMORE 79641073311 Preformed pm check cycle tested all checks good

Near 5th St Ct NW, Gig Harbor, WA 98335
Jacob P.

Jacob P.

WASHER-TOPLOAD GE GTW460ASJ9WW "Installed previously ordered transmission, clutch, pulley and belt. Test cycled with a load, all checks ok."

Near 46th Ave E, Spanaway, WA 98387
Nick R.

Nick R.

OTHER KENMORE 79571314312 Preformed pm check cycle tested all checks good

Near 144th St NW, Gig Harbor, WA 98332
Branden W.

Branden W.

DRYER-ELECTRIC GE GTD45EASJ2WS Complaint that dryer makes screeching noise. Found metal end of string in front drum track causing noise. Cleaned track. Cycle tested. All checks ok.

Near 19th Ave Ct, Milton, WA 98354
Branden W.

Branden W.

DRYER-ELECTRIC KENMORE 11073022100 Complaint that dryer clicks and will not start. Found broken belt causing dryer to not start. Replaced belt vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 661570V (BELT) from stock

Near 185th Ave E, Bonney Lake, WA 98391
Branden W.

Branden W.

DISHWASHER MAYTAG MDB8969SDM3 Installed new spray arms. Cycle tested. All ops good.

Near 73rd St E, Bonney Lake, WA 98391
Nick R.

Nick R.

WASHER-FRONT LOA KENMORE 79641073311 Preformed pm check cycle tested all checks good

Near Sentinel Dr, Gig Harbor, WA 98332
Branden W.

Branden W.

DRYER-ELECTRIC WHIRLPOOL WED8000DW3 Complaint that dryer does not dry in 1 cycle. Have to run it for extended time to dry. Cycle tested. Temps 187 on high. Cleaned moisture sensors. Air flow test failed. Dryer venting partially crushed. Advised to correct venting and clean duct. Dryer operating as designed.

Near Mellinger Ave NW, Orting, WA 98360
Branden W.

Branden W.

DISHWASHER KENMORE 66513042K112 Performed pm check on dishwasher. Found very small leak from underneath sump. Advised to call for repair service

Near A St S, Spanaway, WA 98387
Branden W.

Branden W.

WALL OVEN MAYTAG MEW9530FZ02 Complaint that broil not working and it does not preheat. Found both bale and broil elements not heating. Unable to remove wall oven for component testing as refrigerator is next to oven. Need 2 techs to remove oven for diagnosis. ; saved tckt

Near 208th St E, Spanaway, WA 98387
Branden W.

Branden W.

WASHER-TOPLOAD MAYTAG MVWB765FW3 Complaint that lid is broken. Found lid broken at left hinge. Needs new lid. Advised part is back ordered. ; ordrng 1 W11259006 (Lid)

Near 9th Ave SW, Federal Way, WA 98023
Jacob P.

Jacob P.

RANGE WHIRLPOOL WFG540H0ES1 "Customer complaint of oven heating to temps and then never reigniting. Found control board no longer sending voltage to igniter after 3 heat cycles. Also found temp probe ohms out of range. Needs new control board and temp probe. Control board is factory order part, advised customer it may take awhile to arrrive.; ordrng 1 WPW10349742 (Control board) and 1 W10833885 (Temp sensor)"

Near E 55th St, Tacoma, WA 98404
Nick R.

Nick R.

WASHER-FRONT LOA KENMORE 79631553610 "Customer complaint that washer agitator has broken off. Found agitator broken at the transmission shaft. Needs new transmission and clutch assy, agitator and agitator cap, also needs the nuts and bolts to secure the trans and agitator. Needs auth ; ordrng 1 AEN73131403 (HOUSING ASSEMBLY,CLUTCH COUPLING) and 1 4040FA4045C (Washer) and 1 4020FA4208J (Washer nut) and 1 FAF30369201 (Washer) and 1 AGZ72909701 (Agitator) and 1 5006EA3009B (Whaser cap)"

Near 98th Ave SW, Tacoma, WA 98498
Jacob P.

Jacob P.

WASHER-TOPLOAD SAMSUNG WA422PRHDWR/AA 02 Customer complaint of DC error (out of balance error). Found suspension rods very worn causing machine to go out of balance. Also found tub ring worn from machine out of balance. Needs new suspension rods and tub ring.; ordrng 4 DC97-16350C (Suspension rods)s and 1 DC97-17314A (Tub ring)

Near N Creek Loop NW, Gig Harbor, WA 98335
Jacob P.

Jacob P.

WASHER-FRONT LOA ELECTROLUX EIFLS55IIW0 Customer complaint of door not closing. Found worn door latch causing unit not to lock and start cycle. Needs new door lock.; ordrng 1 134629900 (Door lock)

Near N 31st St, Tacoma, WA 98407
Branden W.

Branden W.

WASHER-TOPLOAD GE GTW335ASN1WW Complaint that fabric softener dispenser cracked. Needs new dispenser. Sending part to customer. ; ordrng 1 WH43X24454 (Disoenser)

Near Williams Ct W, Eatonville, WA 98328
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV438AER/XAA "Install new drum seal, advised customer to wait 2 hours before use to give the glue time to dry"

Near 67th Ave Ct E, Eatonville, WA 98328
Nick R.

Nick R.

WASHER-TOPLOAD KENMORE 11026132411 Preformed pm check cycle tested all checks good

Near 16th St NW, Puyallup, WA 98371
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 11066132411 Preformed pm check cycle tested all checks good

Near 16th St NW, Puyallup, WA 98371
Nick R.

Nick R.

WASHER-TOPLOAD HOTPOINT 7771326OTL Preformed pm check cycle tested all checks good

Near N Hawthorne St, Tacoma, WA 98406
Nick R.

Nick R.

OTHER KENMORE 175605722 Preformed pm check cycle tested all checks good

Near 4th Ave Ct E, Tacoma, WA 98445
Nick R.

Nick R.

WASHER-FRONT LOA KENMORE 79641073310 Preformed pm check cycle tested all checks good.

Near 165th Ave E, Lake Tapps, WA 98391
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 Customer complaint that the dryer isn't drying clothes. Found dryer with an open heating element causing dryer not to heat. Needs new heating element. Installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

Near N 3rd St, Buckley, WA 98321
Nick R.

Nick R.

WASHER-TOPLOAD KENMORE 11022952100 "Customer complaint that agitator is sliding, found worn agitator dogs, causing the agitator to slip, needs new agitator dogs. Installed new agitator dogs cycle tested all checks good.; used 1 80040 (AGITATOR DOGS) from stock"

Near Military Rd S, Federal Way, WA 98001
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01 Installed new drum gasket cycle tested all checks good

Near 102nd St E, Puyallup, WA 98373
Nick R.

Nick R.

WASHER-TOPLOAD LG 796WT7600HKA Preformed pm check cycle tested all checks good

Near 50th Ave Ct E, Spanaway, WA 98387
Nick R.

Nick R.

WASHER-TOPLOAD KENMORE 11027042600 Preformed pm check cycle tested all checks good

Near Wagon Wheel, Rainier, WA 98576
Nick R.

Nick R.

DISHWASHER WHIRLPOOL DU1301XTVT2 Preformed pm check cycle tested all checks good

Near Hylebos Ave, Milton, WA 98354
Nick R.

Nick R.

WASHER-TOPLOAD LG WT7600HWA Preformed pm check cycle tested all checks good

Near 35th Ave S, Auburn, WA 98001
Nick R.

Nick R.

WASHER-TOPLOAD ROPER RTW4516FW1 "Installed new water inlet, cycle tested all checks good."

Near 110th St E, Tacoma, WA 98445
Nick R.

Nick R.

DISHWASHER KENMORE 66513292K115 Installed new link cycle tested all checks good.

Near 36th Ave E, Eatonville, WA 98328
Jacob P.

Jacob P.

OTHER OTHER UNAVAILABLE Installed previously ordered door handle.

Near 52nd St NE, Tacoma, WA 98422
Jacob P.

Jacob P.

DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 04 "Installed previously ordered drum and rollers. Test cycled, all checks ok"

Near Butte Dr SW, Lakewood, WA 98498
Jacob P.

Jacob P.

LAUNDRY CENTER FRIGIDAIRE FEX831CS0 "Customer complaint of unit not advancing into spin and not filling with cold water. Found cold water hose plugged causing no fill. Blew out house. Found cold water valve leaking. Advised customer they need a plumber to come look at valve asap. Test cycled unit through spin cycle, checks ok. Unable to verify issue at this time. Advised customer to call back if problem persists."

Near Broadway, Tacoma, WA 98402
Jacob P.

Jacob P.

LAUNDRY CENTER KENMORE 41799570110 "Installed previously ordered timer and motor. Test cycled, al checks ok."

Near N Skyview Pl, Tacoma, WA 98406
Jacob P.

Jacob P.

WASHER-TOPLOAD KENMORE 11022242510 Customer complaint of agitator broken. Found base of agitator broken causing no hold to wash plate. Needs new agitator. Customer declined repair.

Near 96th Ave Ct E, Puyallup, WA 98375
Jacob P.

Jacob P.

DISHWASHER GE GDWT166V00SS "Installed previously ordered inlet valve. Test cycled, all checks ok. Unable to verify not running full cycle issue. Advised customer to call back if problem persists."

Near Lake Park Dr SW, Tumwater, WA 98512
Nick R.

Nick R.

WASHER-TOPLOAD KENMORE 11020022010 "Customer complaint that washer shakes alot in the spin cycle. Found suspensions very bouncy and worn, causing a lot of shaking in spin cycle. Needs new suspension rods. ; ordrng 1 W10780048 (Suspension)"

Near Yakima Ave S, Spanaway, WA 98387
Nick R.

Nick R.

DRYER-ELECTRIC WHIRLPOOL WED49STBW1 "Customer complaint that dryers timer won't advance, found dryers timer wont advance causing dryer to constantly run, needs new timer. Reschedule for 9/25 1pm-5pm; ordrng 1 W10846428 (Timer)"

Near 99th St SW, Tacoma, WA 98498
Branden W.

Branden W.

DRYER-ELECTRIC LG DLE7200WE "Complaint that dryer is louder than normal. Took dryer apart. Inspected belt, idler pulley, rollers and drum seal. All in good shape. Lubed rollers and idler pulley. Cycle tested. All checks good. No mechanical issues found."

Near 33rd Ave SE, Puyallup, WA 98374
Nick R.

Nick R.

DISHWASHER WHIRLPOOL GU1200XTLB0 Customer complaint that dishwasher is leaking. Found dishwasher leaking at the water inlet seal around the dishwasher tub and the dishwashers inlet. Needs new water inlet.; ordrng 1 8193508 (Water inlet)

Near S Madison St, Tacoma, WA 98405
Branden W.

Branden W.

WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5 Complaint that washer fills with hot water when cold is selected and produced 4C2 error. Found hot and cold fill hoses reversed causing washer to fill with hot when cold is selected. Corrected inlet hoses. Cycle tested. All checks ok.

Near E T St, Tacoma, WA 98404
Nick R.

Nick R.

DISHWASHER GE GSD2100V00BB "Customer complaint that dishwasher top rack is hard to open when full of dishes, also that it doesn't get all the dishes clean. Found top rack worn and slightly bent, and the top rack rollers are worn. Needs new top rack assy and top rack rollers. Also found soap dispensers spring failed causing soap dispensers not to open , needs new soap dispensers.Everything else works as intended.; ordrng 6 WD12X332 (Rollers)s and 1 WD30X98 (Slide) and 1 WD12X10264 (DISHWASHER RINSE AID DISPENSER KIT)"

Near 182nd St E, Tacoma, WA 98445
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV438AER/XAA Complaint that dryer stops working after a few minutes. Found new drum seal folded causing friction on drum when rotating. Friction caused motor to shut down as it was overheating. Vaccuumed lint from dryer and motor. Corrected drum seal. Cycle tested. All ops ok at this time.

Near 67th Ave Ct E, Eatonville, WA 98328
Branden W.

Branden W.

DISHWASHER FRIGIDAIRE FFBD2406NB9B Complaint that dishwasher has leaked randomly a few times. Even when dishwasner is not being used. Test cycle dishwasher 3 times. No leaks at time of service. No signs of leaks from under dishwasher. Drain and water shut off behind dishwasher. No signs of water from either. Advised to call if issue returns.

Near Elm St SE, Auburn, WA 98092
Branden W.

Branden W.

WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 Complaint that washer produces UB error when washing comforters and bedding. Works ok with regular laundry. Cycle tested washer in quick wash and service mode. All ops good. Tested suspension rods and basket. All checks good. Advised that bedding will have a tendency to ball up when washing and cause washer to go out of balance in the spin cycle.

Near 2nd Ave SW, Federal Way, WA 98023
Branden W.

Branden W.

RANGE GE JB860DJ5WW Complaint that range will power off when door is opened and lights will flicker. Found L1 voltage fluctuating between 30 and 117 volts. Reseated plug a few times to check loose connection. Checked all connections on range. Tested all elements and lights for shorts. No issue with range. Turned both upper and lower ovens on to test. Heard pops from breaker panel. Turned oven off. Went to breaker panel seen smoke and orange glow from behind breaker. Shut main breakers off. Removed panel to make sure burning stopped. Seen main breaker cleat melted. Advised they have circuit breaker and or panel issues. Reinstalled circuit breaker panel. Advised to leave mains turned off and call an electrician. Found no issues with range.

Near 72nd Ave E, Eatonville, WA 98328
Branden W.

Branden W.

DISHWASHER MAYTAG MDB8959SBS3 Installed new wash pump and sump assembly. Cycle tested. All checks good.

Near 3rd St NE, Puyallup, WA 98372
Branden W.

Branden W.

WASHER-TOPLOAD GE GTW460ASJ4WW Complaint that washer will not spin intermittently. Cycle tested washer. Found no mechanical issues. Updated firmware per GE tech guide about no spin issue. Advised to call if issue persists.

Near S Prairie Rd E, Buckley, WA 98321
Branden W.

Branden W.

RANGE FRIGIDAIRE FGGF3030PFF Complaint that front left burner will not light and bake not working. Found oil/grease on burner head causing it to not light. Found bake ignitor failed causing no bake. Cleaned burner head. Replaced bake ignitor. Cycke tested. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

Near Louise Wise Ave NW, Orting, WA 98360
Jacob P.

Jacob P.

DRYER-ELECTRIC WHIRLPOOL WED8500DC2 "Customer complaint that dryer keeps adding time to cycle even after the clothes are dry. Tested moisture sensors, checks ok. Ran air flow test, yellow. Cleaned and calibrated moisture sensors. Advised customer the only thing that could cause issue is main board, so we will replace control board. Needs new control board.; ordrng 1 W11195970 (Control board)"

Near Augusta Pl, Tacoma, WA 98406
Branden W.

Branden W.

RANGE GE JGB850SEF2SS Complaint that bottom oven will not bake. Found open ignitor causing no bake. Replaced ignitor. Cycke tested. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

Near 318th St Ct E, Eatonville, WA 98328
Jacob P.

Jacob P.

WASHER-TOPLOAD MAYTAG MVWB765FC3 "Customer complaint of unit not filling with enough water. Checked air trap and pressure hose, both check ok. Test cycled, unit always fills with the same amount of water. Needs new control board.; ordrng 1 W11195970 (Control board)"

Near N Narrows Dr, Tacoma, WA 98406
Jacob P.

Jacob P.

DISHWASHER FRIGIDAIRE FFBD2411NS1A Customer complaint of not washing dishes and loud noise. Found bad bearings in wash pump causing no impeller movement. Needs new wash pump.; ordrng 1 154844301 (Wash pump)

Near S 11th St, Tacoma, WA 98465
Jacob P.

Jacob P.

WASHER-TOPLOAD LG WT5270CW "Came to install previously ordered parts. Found transmission shifter arm broken. Needs new transmission.; ordrng 1 AEN73131403 (Transmission), states that autho needed"

Near 41st Loop SE, Olympia, WA 98501
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WF42H5200AF/A2 11 "Customer complaint of unit stopping agitation a few minutes after cycle starts, and of broken control panel. Found broken clips on control panel causing display board to fall into console. Also found inverter board losing power shortly after starting agitation. Needs new control panel and inverter board. Control panel is factory order part, advised customer it may be awhile before it arrives.; ordrng 1 DC97-18107A (Control panel) and 1 DC92-01531B (Inverter board)"

Near Riverdale Dr SE, Olympia, WA 98501
Jacob P.

Jacob P.

DISHWASHER JENN-AIR JDB1270AWY "Customer complaint of broken door glass and broken door spring. Customer stated that door springs broke, causing the door to fall to the ground and shatter the door glass. Needs new door cables and door glass.; ordrng 2 WP99003446 (Door cable)s and 1 99003422 (Door glass)"

Near C St SW, Tumwater, WA 98512
Jacob P.

Jacob P.

DRYER-ELECTRIC MAYTAG MEDX655DW1 Customer complaint of dryer not turning on. Found stuck centrifugal switch in motor causing no start and voltage being sent to heating element constantly. Left machine unplugged. Needs new motor.; ordrng 1 279827 (Motor)

Near 26th Ave NW, Olympia, WA 98502
Jacob P.

Jacob P.

DISHWASHER GE PDT760SSJ7SS "Customer complaint of soap not dissolved after running a cycle and one button broken on control panel. Customer stated soap will dissolve after running 2 cycles. Tested water temps at sink, 115. Tested water temps in unit, 95. Test cycled unit, spray arms moving properly. Dishwasher is very dirty, obviously misused. Spray arms filled with debris. Advised customer we will submit to warranty company to see if they will replace spray arms. Advised broken button would more than likely not be covered due to failure not being normal wear and tear.; ordrng 1 WD22X20230 (Lower spray arm) and 1 WD22X20189 (Upper spray arm) and 1 WD34X24296 (Console) and 1 WD35X21800 (Buttons), states that autho needed"

Near Waddell Creek Rd SW, Olympia, WA 98512
Jacob P.

Jacob P.

WASHER-TOPLOAD KENMORE 79631423410 "Customer complaint of unit not spinning clothes out, states clothes are still dripping wet. Test cycled through rinse and spin, found worn suspension rods causing machine to shake and go out of balance. Needs new suspension rods.; ordrng 4 4902EA1002P (Suspension rods)s"

Near 12th Ave NE, Olympia, WA 98506
Jacob P.

Jacob P.

DISHWASHER GE GDT695SMJ0ES "Customer complaint of unit not powering on. Found solid diagnostic light on main control. Per GE support, loss of communication between control board and UI board. Needs new UI board.; ordrng 1 WD21X23462 (UI Board)"

Near Diamond Loop SE, Lacey, WA 98503
Jacob P.

Jacob P.

RANGE FRIGIDAIRE LGEF3045KFJ "Customer complaint of unit erroring out. Found unit produces F11 error (shorted key) after being plugged in for a short amount of time. Needs new control board and overlay. Found control board out of stock. AHS to supply parts.; ordrng 1 5304495520 (Control board) and 1 316419821 (Overlay), states that autho needed"

Near Cougar St SE, Olympia, WA 98503
Jacob P.

Jacob P.

DISHWASHER SAMSUNG DW80K5050US/AA 02 Customer complaint of no power to dishwasher. Found good voltage to control board. 5v dc out of control to console. Needs new console. Console is out of stock. Advised customer it may be awhile before we receive it.; ordrng 1 DD82-01347C (Console)

Near Rowland Dr SE, Olympia, WA 98513
Branden W.

Branden W.

DISHWASHER FRIGIDAIRE LFID2426TF2A Installed new main board. Unit will start cycle then error with communication failure to touchpad. Needs new touchpad board. ; ordrng 1 5304518467 (SWITCH ASSEMBLY)

Near S River Ave, Buckley, WA 98321
Branden W.

Branden W.

WASHER-TOPLOAD MAYTAG MVWB880BW0 Complaint that washer constantly drips from fill log and leaks from front left corner. Found inlet valve not closing completely allowing water to trickle in washer. Needs new fill valve assembly. Found leak caused from splash over when detergent dispenser is being flushed. Needs new tub ring and dispenser assembly. ; ordrng 1 WPW10550152 (RING-TUB) and 1 WPW10552116 (DISPENSER) and 1 W10440786 (SUSPENSION)

Near 84th St Ct NW, Gig Harbor, WA 98332
Branden W.

Branden W.

WASHER-FRONT LOA WHIRLPOOL WFW6620HC0 Complaint that cycle selection is not possible as no buttons respond. Found failed console assembly. Needs new console. Customer to have washer accessible for repair. Next service 10/1 8-12; ordrng 1 W11324037 (Console)

Near 58th Ave E, Eatonville, WA 98328
Branden W.

Branden W.

DRYER-GAS KITCHENAID KGYE678BAL0 Complaint that dryer does not heat. Found open hi limit thermostat causing no heat. Wrong thermostat previously installed. Needs new hi limit and operating thermostats. Needs auth. ; ordrng 1 279048 (THRMST-FIX) and 1 WP3387134 (Operating thermostat)

Near 231st St E, Graham, WA 98338
Branden W.

Branden W.

DISHWASHER MAYTAG MDB7749SBM3 Complaint that dishwasher will not start a cycle and not able to choose cycles. Found most cycle buttons and start button unresponsive. Needs new console assembly. Collected 60.00 deductible via cash. ; ordrng 1 W10811169 (PANEL-CNTL)

Near 9th St SE, Auburn, WA 98002
Branden W.

Branden W.

DISHWASHER KENMORE 66513032K110 Installed new wash pump. Found debris plugging holes on lower wash arm. Needs new wash arm. ; ordrng 1 WPW10342792 (ARM-SPRAY)

Near 48th Ave E, Graham, WA 98338
Branden W.

Branden W.

DISHWASHER AMMNA n/a Complaint that dishwasher does not wash. Found 120v to wash pump but pump fails to run. Needs new wash pump. Next service 10/5 8-2; ordrng 1 W10902322 (MOTOR-PUMP) and 1 WPW10538166 (GROMMET)

Near 105th Ave Ct E, Graham, WA 98338
Branden W.

Branden W.

DRYER-ELECTRIC GE GTD75ECPL0DG Complaint that dryer makes a thumping noise after about 20 minutes of running. Noise is not consistent. Needs new bearings and glides. Next service 10/2 10-2; ordrng 1 WE03X23875 (Bearing top assembly) and 1 WE3M33 (SHAFT & BRACKET ASS'Y) and 1 WE12M29 (DRYER DRUM DRIVE BELT)

Near 222nd Ave Ct E, Buckley, WA 98321
Jacob P.

Jacob P.

RANGE GE JBS160J2AD "Installed previously ordered infinite switch. Test cycled, all checks ok."

Near Steilacoom Rd SE, Olympia, WA 98513
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WF45K6200AZ/A2 11 "Customer complaint of unit not filling. Turned machine on, fills fine. Test cycled drain, checks ok. Cycle tested ×5, all checks ok. Customer also stated that power button is hard to push. Found control board not clipped into control panel all the way. Secured control board. Test cycled, all checks ok."

Near Olivia St SE, Lacey, WA 98513
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 "Customer complaint of unit not draining. Found debris in drain hose before drain pump. Removed debris. Test cycled, all checks ok"

Near Zircon Dr SW, Lakewood, WA 98498
Nick R.

Nick R.

DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint that dryer doesn't fully dry clothes. Found dryer with no airflow while the vent is attached to the dryer, while back vent is disconnected the dryer has good airflow, advised customers to have vents cleaned. Everything else works as intended."

Near N 47th St, Tacoma, WA 98407
Nick R.

Nick R.

OTHER GE PFS22MIWBWW Preformed pm check cycle tested all checks good.

Near N 40th St, Tacoma, WA 98407
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 11064952300 Preformed pm check cycle tested all checks good

Near 366th St Ct E, Roy, WA 98580
Branden W.

Branden W.

DISHWASHER KENMORE 66515112K211 Complaint that dishwasher does not wash well and takes over an hour. Cycle tested dishwasher. Found unit not filling enough causing wash pump to suck in air and cavitate. Took inlet hose off at dishwasher. Screen clear. Turned hose on into a backet. Very low water volume. Advised customer of water pressure issues. Also advised that 1 hour is the shortest wash cycle on dishwasher. Dishwasher operating as designed. Just not enough water volume to dishwasher.

Near Cottonwood Dr, Enumclaw, WA 98022
Branden W.

Branden W.

WASHER-TOPLOAD GE WPRE6150K2WT "Complaint that washer makes noise and doesn't finish cycle. Cycle tested washer. Found failed transmission drive bearing causing shaft to wobble and make noise. Needs new transmission, belt, pulley and hub nut. Declined to repair at this time."

Near 224th Ave E, Buckley, WA 98321
Nick R.

Nick R.

OTHER KENMORE 1069731680 Preformed pm check cycle tested all checks good :

Near 366th St Ct E, Roy, WA 98580
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV48J7770EP/A2 01 "Customer complaint of dryer making a squealing sound. Found one back roller and one front roller seized up causing sound, replaced both rollers cycle tested all checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock"

Near 304th St E, Graham, WA 98338
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 79681182310 "Installed new lit screen, lint screen cover, and lint screen housing. cycle tested all checks good. Customer went to take a shower i called for him several times and couldn't get him to come out, left a note explaining everything I done."

Near 85th Ave Ct E, Puyallup, WA 98375
Branden W.

Branden W.

DISHWASHER MAYTAG MDB4949SDM2 Complaint that dishwasher does not wash well. Found F6 E1 water supply error stored. Found water pressure to dishwasher to low causing dishwasher to only partially fill and not wash with proper pressure. Also cleaned debris from drain pump causing noise and slow drain. Advised customer that water supply is issue. No issue found with dishwasher.

Near 61st St E, Puyallup, WA 98372
Jacob P.

Jacob P.

DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint of unit not starting. Found open thermal fuse causing no power. Replaced thermal fuse. Customer also stated that dryer runs continuously, they manually have to turn timer to turn it off. Needs new timer.; ordrng 1 WPW10185982 (Timer), used 1 WP3392519 (Thermal fuse) from stock"

Near S 94th St, Tacoma, WA 98444
Branden W.

Branden W.

DRYER-ELECTRIC FRIGIDAIRE FASE7074LAAA Complaint of E64 error. Found open heating element causing error. Needs new element assembly. Next service 9/22 1-5; ordrng 1 134792700 (HEATER)

Near 90th Ave Ct E, Graham, WA 98338
Jacob P.

Jacob P.

RANGE JENN-AIR JDS8850CDS01 Customer complaint of unable to change Temps. Found top half of number pad unresponsive. Needs new control panel.; ordrng 1 W10314414 (Control panel)

Near Mossy Rock Ave NE, Lacey, WA 98516
Branden W.

Branden W.

RANGE LG LSE4615ST/00 Complaint that both right side burners turn themselves off. Front left starting to do the same. Needs new infinite switches. ; saved tckt

Near 242nd St E, Graham, WA 98338
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WF448AAP/XAA Customer complaint of excessive vibration and noise. Found control board cover sitting on top of drum. Secured control board cover. Also found worn shocks causing loud clicking sound when spinning. Needs new shocks.; ordrng 4 DC66-00470A (Shock)s

Near 9th Ave NW, Olympia, WA 98502
Branden W.

Branden W.

WASHER-FRONTLOAD LG n/a "Complaint that washer leaks. Found hot valve leaking water. Needs new hot valve. Washer on built in pedestal. Customer to have washer accessible for repair. ; ordrng 1 5220FR2006H (VALVE ASSEMBLY,INLET)"

Near 201st St E, Graham, WA 98338
Branden W.

Branden W.

WASHER-FRONT LOA KENMORE 41741102000 Complaint that washer leaks. Found hose from tub to pump has a hole causing leak. Also found console broken in several places allowing water to run out of dispenser. Needs new hose and console. ; ordrng 1 137420210 (Console) and 1 134639910 (Hose. Tub to pump)

Near WA-165, Buckley, WA 98321
Nick R.

Nick R.

DRYER-ELECTRIC ROPER REX5634JQ0 Customer complaint that dryer doesn't dry clothes and that it starts as soon as you close the door. ; ordrng 1 WP3395382 (Start switch)

Near N 12th St, Tacoma, WA 98406
Nick R.

Nick R.

DISHWASHER GE GDT580SGF8BB "Customer complaint that dishwasher isn't washing the dishes. Found the dishwasher has a weak wash pump causing the dishwasher not to clean the dishes, needs new wash pump. ; ordrng 1 WD26X23258 (Wash pump)"

Near 34th St Ct NW, Gig Harbor, WA 98335
Branden W.

Branden W.

DRYER-ELECTRIC WHIRLPOOL WED9400SW2 "Complaint that dryer is making squealing noise. Found seized idler pulley causing noise. Replaced pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 279640 (PULLEY,IDLER) from stock"

Near 246th St E, Graham, WA 98338
Jacob P.

Jacob P.

WASHER-TOPLOAD LG WT5270CW "Customer complaint of unit spinning when it's supposed to be agitating. Checked shifter, checks good. Found drain hose below water level in wall causing siphon condition. Secured drain hose in wall at proper depth. Test cycled, all checks ok."

Near Cincinnati St, Steilacoom, WA 98388
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV48H7400EW/A2 01 "Installed new board. Also found open heating element causing no heat. Replaced element. Cycle tested. Dryer operates well. Air flow test failed. Advised to have dryer bent cleaned from dryer to outside. Auth L1-37682688065; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 279457 (WIRE-SPADE) from stock"

Near 66th St E, Sumner, WA 98390
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 110.850884 Customer complaint that dryer isn't heating. Found dryer with an open heating element causing dryer not to heat needs new heating element. Installed new heating element cycle tested all checks good. Collected 75$ deductable. ; used 1 WP3387747 (ELEMENT) from stock

Near E 64th St, Tacoma, WA 98404
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DVE45R6100C/A3 Asurion sent the wrong part. Right part number wrong part. ; ordrng 1 DC92-01729Y (Main control board)

Near Roberts St NE, Orting, WA 98360
Jacob P.

Jacob P.

WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 "Customer complaint of f6e3 error (comms error between ui and acu). Per service matters tech sheet, needs new console and control board.; ordrng 1 W10838672 (Console) and 1 W10812418 (Control board), states that autho needed"

Near Chatham Dr SE, Olympia, WA 98513
Branden W.

Branden W.

DRYER-ELECTRIC GE GTD65EBSJ3WS Complaint that dryer shuts off before clothes are completely dry. Cycle tested dryer. Good temps. Found very slight airflow restriction caused by dryer being too close to wall. Pulled dryer out about an inch. Air flow now good. Cleaned sensor bars. Good temps. Advised about cycle option to change dry level. Dryer ops as designed.

Near Pearl St, Buckley, WA 98321
Jacob P.

Jacob P.

WASHER-TOPLOAD WHIRLPOOL WTW7300DW1 "Customer complaint of unit making loud sound. Found drain pump causing noise, no debris inside drain pump. Needs new drain pump.; ordrng 1 W10876600 (Drain pump)"

Near Cameron Dr NE, Lacey, WA 98516
Jacob P.

Jacob P.

RANGE KENMORE 79078763401 "Customer complaint of strong gas odor. Found hinges extended and door seal worn causing gas to escape from oven cavity. Needs new hinges and door seal.; ordrng 1 5304445976 (Hinge set) and 1 316403101 (Door seal), states that autho needed"

Near Nepean Dr SE, Olympia, WA 98513
Jacob P.

Jacob P.

DISHWASHER FRIGIDAIRE FFBD2406NS0A "Customer complaint of unit not draining. Found debris in drain hose causing no drain. Removed debris. Test cycled, all checks ok."

Near 76th St W, Lakewood, WA 98499
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 11087562601 "Customer complaint that dryer isn't heating. Found thermal cut off tripped, Causing dryer not to heat. Also found dryer with poor airflow. Needs new thermal cut off. Vacuumed dryer and installed new thermal cut off. Cycle tested all checks good. Advised customer to have vents cleaned.; used 1 279973 (CUTOFF-TML) from stock"

Near McDonald Ave, DuPont, WA 98327
Branden W.

Branden W.

WASHER-TOPLOAD MAYTAG MVWB835DW4 Complaint that washer lid is cracked and pieces coming off on left corner at hinge. Needs new lid assembly. Part is factory back order with no ETA given. ; ordrng 1 W11259006 (Lid)

Near 208th Ave E, Lake Tapps, WA 98391
Nick R.

Nick R.

RANGE GE JB256DM1BB Customer complaint that 2 burners on the range doesn't work. Found front left burner open causing burner not to heat needs new front left burner. Also found all four burners receptable are loose causing burners to not work occasionally. Needs 4 new receptables. Rescheduled for 9/23 8am-12pm; ordrng 1 WB30X31058 (Front right burner) and 4 330031 (Receptable)s

Near 119th St SW, Lakewood, WA 98498
Jacob P.

Jacob P.

RANGE WHIRLPOOL GS440LEMB4 "Customer complaint of left and right door trim pieces falling off, control board intermittently shutting off, and oven still smoking after clean cycle. Found for trim pieces worn drip pan worn. Also found control board randomly losing power. Needs new control board, door trim pieces and drip pan. Control board is discontinued. AHS to supply parts. ; ordrng 1 WP8524252 (Control board) and 1 WP3195097 (Drip pan) and 1 W10761018 (Left door trim) and 1 W10761014 (Right door trim)"

Near Chaffee Ave, DuPont, WA 98327
Jacob P.

Jacob P.

DRYER-GAS GE DDG8280GELWH "Customer complaint of drum not turning. Found seized motor not able to turn either direction. Needs new motor, blower wheel and retainer. Motor out of stock, advised customer it may be awhile before part comes in. 42 years old, poor condition, cream color, 3 cycles, 2 options, 4 heat levels.; ordrng 1 WE17X10010 (Motor) and 1 WE16M15 (Blower wheel) and 1 WE1X688 (Blower wheel retainer)"

Near 56th Ave NW, Gig Harbor, WA 98332
Branden W.

Branden W.

WASHER-TOPLOAD KENMORE 11028522701 Complaint that washer will not fill. Does not spin. Timer not working. Found stripped timer causing it to not turn properly. Found failed lid switch. Found failed water temp selector causing no water to fill. Found worn dog agits. Found agitate winding in motor out of range causing no wash. Found transmission leaking oil into clutch causing poor spin. Needs auth. ; ordrng 1 WPW10184148 (SWTCH-TEMP) and 1 WP8577356 (TIMER) and 1 WP8312709 (CLIP) and 1 WP8318084 (SWITCH-LID) and 1 285785 (CLUTCH) and 1 3360629 (GEARCASE ASY COMP) and 1 285753A (COUPLING) and 1 80040 (WASHER AGITATOR DOGS) and 1 WP661600 (MOTOR-DRVE)

Near 197th St Ct E, Graham, WA 98338
Nick R.

Nick R.

DISHWASHER GE GDF530PGM0WW "Customer complaint that dishwasher isn't drying dishes. Unable to service dishwasher as it is below floor grade. Advised customer to call back once this dishwasher is out. ; saved tckt , states that autho needed"

Near McNaught Rd S, Roy, WA 98580
Branden W.

Branden W.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint that does not clean especially the top rack. Found water supply pipe for top rack disconnected at sump. Reconnected pipe. Cleaned spray arms. Cycle tested. Both upper and lower arms moving and spraying properly. All checks ok.

Near 164th St Ct E, Spanaway, WA 98387
Jacob P.

Jacob P.

DRYER-ELECTRIC ADMIRAL LNC7543A-80 "Customer complaint of dryer making loud thumping noise. Found front glide bearing fallen off, not worn. Resecured glide bearings. Test cycled, all checks ok."

Near Tri Lake Loop SE, Lacey, WA 98513
Nick R.

Nick R.

WASHER-TOPLOAD KENMORE 11023832100 "Customer complaint that washer will not drain and that it doesn't seem to be agitating right. Found a broken lid switch causing washers not to drain, needs new lid switch. Found dog agits are broken and not working as intended. Needs new agitator dogs. Installed new lid switch and dog agits, cycle tested all checks good.; used 1 WP3949238 (SWITCH-LID), and 1 80040 (AGITATOR DOGS) from stock"

Near Wana Wana Pl NE, Tacoma, WA 98422
Nick R.

Nick R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that dishwasher isn't washing the dishes. Found washpump with a loose connection, causing dishwasher not to wash. Adjusted connection cycle tested all checks good."

Near N Seaview St, Tacoma, WA 98407
Branden W.

Branden W.

WASHER-TOPLOAD KENMORE 11015962401 "Complaint that washer will not spin. Found broken motor coupler causing no spin. Also found worn dog agits causing poor agitation. Replaced coupler and agits. Cycle tested. All checks good. ; used 1 285753A (COUPLING,MOTOR), and 1 80040 (AGITATOR DOGS) from stock"

Near Bathke Ave, Enumclaw, WA 98022
Branden W.

Branden W.

WASHER-FRONT LOA WHIRLPOOL WFW6620HW0 Installed new door boot. Cycle tested in quick wash and rinse. No leaks. All checks good. Left failed part as it caused a water leak.

Near Terry Ln, Enumclaw, WA 98022
Jacob P.

Jacob P.

RANGE KENMORE 79095059311 Installed previously ordered oven pan. All checks ok

Near 39th St Ct NW, Gig Harbor, WA 98335
Nick R.

Nick R.

WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 Customer complaint that washer is making a weird noise. Unable to verify complaint. Advised customer to call back if it gets worse. Washer works as intended.

Near 102nd St E, Puyallup, WA 98373
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV42H5000EW "Customer complaint that dryer isn't heating. Found an open heating element causing dryer not to heat, needs new heating element. Installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

Near 219th St Ct E, Spanaway, WA 98387
Jacob P.

Jacob P.

DISHWASHER GE GDF620HMJ2ES "Installed previously ordered control panel. Test cycled, all checks ok"

Near E 40th St, Tacoma, WA 98404
Jacob P.

Jacob P.

RANGE GE JBS160J2AD "Customer complaint of front right burner over heating. Found infinite switch not regulating temperatures. Needs new infinite switch. Unable to look up diagram, shows no parts available. Obtained part number from infinite switch itself. ; ordrng 1 WB21X36771 (Infinite switch)"

Near Steilacoom Rd SE, Olympia, WA 98513
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WF350ANW/XAA 02 "Customer complaint of unit not spinning, very noisy and piece of door boot found inside washer. Found rear support arms broken. Needs new basket and rear tub. Rear tub is discontinued. AHS to supply parts ; ordrng 1 DC97-15328L (Rear tub) and 1 DC97-15478A (Basket), states that autho needed"

Near Farina Lp SE, Olympia, WA 98513
Branden W.

Branden W.

DISHWASHER KENMORE 66513032K110 Complaint that dishwasher does not clean properly and leaks a small amount of water. Found wash pump has 120v but does not operate causing no wash. Also found worn door seal causing leak. Needs new wash pump and seal. Next service 9/21 1-5; ordrng 1 W10542314 (GASKET) and 1 WPW10510667 (MOTOR-PUMP) and 1 WPW10538166 (GROMMET) and 1 W10445975 (HOSE)

Near 48th Ave E, Graham, WA 98338
Jacob P.

Jacob P.

DISHWASHER KITCHENAID KDPE334GBS0 "Installed previously ordered drain pump. Test cycled, all checks ok"

Near Walthew Dr SE, Lacey, WA 98503
Branden W.

Branden W.

WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 51 Complaint that cycle time jumps around. Advised time is an estimated time and washer will recalculate during cycle. Time jumping is normal. Cycle tested washer. All ops good.

Near Lorraine Ave S, Lakewood, WA 98499
Jacob P.

Jacob P.

WASHER-FRONT LOA LG WM3700HWA "Customer complaint that they can't select the normal or bright whites cycle. Found when changing cycle, ui board skips those 2 cycles. Needs new ui board.; ordrng 1 EBR85194701 (UI board)"

Near Wade Ct SE, Lacey, WA 98513
Jacob P.

Jacob P.

WASHER-FRONT LOA MAYTAG MHW5500FW1 "Customer complaint of unit not draining and door locked. Unlocked door and removed clothes. Found blockage in drain pump filter causing no drain. Removed blockage. Test cycled, all checks ok"

Near Wildrye Ln SE, Tumwater, WA 98501
Nick R.

Nick R.

WASHER-TOPLOAD LG WT1101CW "Customer complaint that the washer keeps throwing a UE error code. Washer giving an error code while in the spin cycle with out any clothes. Also tested with a load, washer needs new suspension assy. Also LG service bulletin says to replace control board if the software is out of date, needs new control board.; ordrng 1 AJK72909308 (SUSPENSION ASSEMBLY,SUSPENSION) and 1 EBR76262102 (Control board)"

Near 53rd St Ct W, Tacoma, WA 98467
Nick R.

Nick R.

RANGE ELECTROLUX EW30DF65GSK "Installed control board and knob, cycle tested all checks good."

Near 4th Ave NW, Puyallup, WA 98371
Jacob P.

Jacob P.

DRYER-ELECTRIC KENMORE 11060912990 "Installed previously ordered start switch. Test cycled, all checks ok"

Near S Bay Loop NE, Olympia, WA 98516
Branden W.

Branden W.

DISHWASHER MAYTAG MDB8969SDM3 Complaint that dishwasher does not clean as well as it has. Found spray arms clogged with food debris causing them to not rotate. Found no other issues. Needs new spray arms. Next service 9/23 10-2; ordrng 1 W10803178 (ARM-SPRAY) and 1 WPW10605345 (ARM-SPRAY)

Near 73rd St E, Bonney Lake, WA 98391
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV45H6300EW/A3 01 Customer complaint that dryer is making a squealing noise. Found back roller seized causing loud sound. Replaced both back rollers and shafts. Cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER) from stock

Near Kaiser Rd NW, Olympia, WA 98502
Jacob P.

Jacob P.

WASHER-FRONT LOA KENMORE 11045081400 "Customer complaint of unit leaking. Found clip holding drain and pressure hose broken, causing drain and pressure hose to rub on rear tub creating a hole in both hoses. Needs new drain hose, pressure hose and clip. Advised customer that one part is factory order so it may take a little longer to come in. Collected $75 deductible via check.; ordrng 1 WPW10004260 (Pressure hose) and 1 8182209 (Clip) and 1 WPW10003250 (Drain hose)"

Near Soundview Dr, Gig Harbor, WA 98335
Jacob P.

Jacob P.

WASHER-TOPLOAD WHIRLPOOL WTW8500DC2 "Customer complaint of white residue on clothes, advised she has been running clean cycles about once a month. Found service bulletin on service matters about this issue. Read service bulletin to customer, advised it may be due to using too much soap. Customer advised that she normally uses a full cup of soap per load. Advised customer of proper detergent levels due to high efficiency machine. Advised to run 2 clean cycles back to back and then run another cycle empty, then use machine with recommended detergent amount. Machine functioning as designed at time of service."

Near Prairie Pkwy SW, Olympia, WA 98512
Branden W.

Branden W.

WASHER-FRONT LOA WHIRLPOOL WFW92HEFC0 "Installed new ACU board, pressure sensor and air trap. Cycle tested. All checks ok."

Near 268th Ave SE, Enumclaw, WA 98022
Jacob P.

Jacob P.

WASHER-TOPLOAD GE GTW460ASJ9WW "Customer complaint of unit getting stuck in spin cycle and very noisy. Found transmission has bad bearing and pulley, belt and clutch soaked in oil. Needs new transmission, pulley, clutch and belt.; ordrng 1 WH38X27335 (Transmission) and 1 WH49X25379 (Pulley) and 1 WH01X27538 (Belt) and 1 WH05X24185 (Clutch)"

Near 46th Ave E, Spanaway, WA 98387
Nick R.

Nick R.

WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Customer complaint that washer will not fill with water. Found the cold water inlet valve stuck closed. Causing washer not to fill with cold water, hot water valve works as intended. Needs new inlet valve. Rescheduled for 9/22 1pm-5pm; ordrng 1 W11210459 (Inlet valve)"

Near 175th St Ct E, Spanaway, WA 98387
Nick R.

Nick R.

WASHER-TOPLOAD ROPER RTW4516FW1 Customer complaint that washer will not washer clothes. Found a open cold water inlet valve causing washer to time out/ won't advance cycle. Needs new inlet valve ; ordrng 1 W11210459 (Inlet valve)

Near 110th St E, Tacoma, WA 98445
Jacob P.

Jacob P.

DISHWASHER GE GDWT166V00SS "Customer complaint of unit not finishing a cycle and leaking. Found water shut off to unit upon arrival. Turned water on to test, inlet valve leaking terribly. Shut water off. Unable to diagnose further without replacing inlet valve first. Needs new inlet valve, further repairs will be needed.; ordrng 1 WD15X10014 (Inlet valve)"

Near Lake Park Dr SW, Tumwater, WA 98512
Jacob P.

Jacob P.

WASHER-TOPLOAD LG WT5270CW Came to install parts. Hub nut stripped when removing. Needs new hub nut.; ordrng 1 4020FA4208J (Hub nut)

Near 41st Loop SE, Olympia, WA 98501
Jacob P.

Jacob P.

DRYER-ELECTRIC MAYTAG MEDB835DW4 "Customer complaint of AF error (restricted air flow). Ran air flow test with vent on and off, both check ok. Found inlet and outlet thermistor ohms out of range and control board shorted. Needs new thermistor, hi limit and control board.; ordrng 1 Wp8577274 (Thermistor) and 1 Wp8557403 (Hi limit) and 1 W11133021 (Control board)"

Near Evanston Ct NE, Olympia, WA 98506
Branden W.

Branden W.

DISHWASHER MAYTAG MDB8959SBS3 Complaint of poor wash results. Found dishwasher has very weak wash pump pressure causing poor wash results. Needs new wash pump assembly. Next service 9/22 8-12; ordrng 1 WPW10780877 (PUMP&MOTOR)

Near 3rd St NE, Puyallup, WA 98372
Branden W.

Branden W.

DISHWASHER FRIGIDAIRE LFID2426TF2A Complaint that dishwasher will not turn on. Found failed control board causing unit to not operate. Needs new control. ; ordrng 1 5304518470 (BOARD)

Near S River Ave, Buckley, WA 98321
Nick R.

Nick R.

WASHER-FRONT LOA MAYTAG MHW5500FW1 "Customer complaint that washer locked and can't get clothes out, found a worn pressure sensor, causing washer to constantly run the drain pump. Needs new pressure sensor ; ordrng 1 WPW10448876 (Pressure sensor)"

Near Wildrye Ln SE, Tumwater, WA 98501
Nick R.

Nick R.

DISHWASHER KENMORE 66513292K115 "Customer complaint that dishwasher door springs have broken. Found broken door springs, needs new door link.; ordrng 1 8194001 (Link)"

Near 36th Ave E, Eatonville, WA 98328
Nick R.

Nick R.

DISHWASHER KENMORE 66514793N510 Preformed PM check cycle tested all checks good

Near 43rd Ave Ct E, Spanaway, WA 98387
Branden W.

Branden W.

DISHWASHER GE GLD4408R00WW Complaint that dishwasher does not drain causing it to overfill and leak. Found clogged drain hose causing no drain. Cleared debris from hose. Cycle tested x3. All checks good. Dishwasher not mounted prior to servicing.

Near 148th St E, Orting, WA 98360
Jacob P.

Jacob P.

RANGE GE JB258DM1WW "Installed previously ordered infinite switches. Test cycled, all checks ok"

Near 84th Ave S, Roy, WA 98580
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV50K7500EV/A3 01 Intended new display board and new control board. Cycle tested all checks good.

Near 24th St SE, Puyallup, WA 98374
Branden W.

Branden W.

DISHWASHER KENMORE 66516791792 Complaint that dishwasher leaked. Cycle tested x6. No leaks found. Found suds build up in dishwasher. Advised to run clean cycle. Call if issue returns.

Near 28th St E, Fife, WA 98424
Branden W.

Branden W.

WASHER-FRONT LOA WHIRLPOOL WFW85HEFW1 Installed previously ordered ACU board and pressure switch. Also cleaned debris from pump causing slow drain. Cycle tested with load left in washer on quick wash. All checks good.

Near Upland Terrace NE, Tacoma, WA 98422
Jacob P.

Jacob P.

WASHER-FRONTLOAD FRIGIDAIRE n/a "Customer complaint of unit not spinning. Test cycled, unit spins. Filled to test machine, unit doesnt drain. Found debris in drain pump filter. Removed debris. Test cycled, all checks ok."

Near Merlot Ln SE, Lacey, WA 98513
Jacob P.

Jacob P.

OTHER KENMORE 79551022.01 "Installed previously ordered ice maker. Test cycled, all checks ok"

Near N Huson St, Tacoma, WA 98407
Jacob P.

Jacob P.

DISHWASHER LG LDF5545ST "Installed previously ordered control board and door switch. Test cycled, all checks ok"

Near 92nd Ave SW, Tacoma, WA 98498
Nick R.

Nick R.

RANGE WHIRLPOOL RS630PXK -2 Customer complaint that she has to wiggle the burns to get them to heat. Found all 4 receptables really loose. Needs 4 new receptables. Installed new receptables cycle tested all checks good ; used 4 330031 (RECEPTABLE ASSY) from stock

Near 107th St SW, Lakewood, WA 98498
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 41784052500 Customer complaint that dryer isn't heating. Found one of the control board wire plug as been melted. Also found a open heating element. Needs new wire harness and new heating element. ; ordrng 1 134394400 (Wire harness) and 1 131553900 (Heating element)

Near 201st St Ct E, Spanaway, WA 98387
Nick R.

Nick R.

DISHWASHER FRIGIDAIRE n/a "Customer complaint that dishwasher is leaking. Dishwasher is leaking from where the wash motor and sump assembly connects. Need ahs to provide parts as I am unable to locate a model or serial number. Called ahs told them I couldn't find model or serial, that we need them to supply parts. Ahs said they would replace until, as they are unable to provide parts. Advised customer not to use the dishwasher. Auth code 100rrnm"

Near S Geiger St, Tacoma, WA 98465
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WF45M5500AW/A5 51 "Customer complaint of unit shaking and making loud noises. Found pedestal unlevel causing unit to shake and squeak. Leveled pedestal. Test cycled with a load, all checks ok."

Near 22nd St SE, Puyallup, WA 98374
Jacob P.

Jacob P.

DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 "Customer complaint of no heat in dryer. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok.; used 1 DC97-14486A (Heating element) from stock"

Near 153rd St Ct E, Puyallup, WA 98374
Jacob P.

Jacob P.

RANGE AMANA ARGS7650E "Customer complaint of unit not heating. Tested voltage to bake and broil igniters, only receiving 7V. Needs new control board. Control board is discontinued. AHS to supply parts. ; ordrng 1 31944801 (Control board), states that autho needed"

Near Raft Island Dr NW, Gig Harbor, WA 98335
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV438AER/XAA "Customer complaint that dryer is making a loud noise and won't heat. Found the dryer with a open heating element causing dryer not to heat, also found back drum seal torn, causing a squealing noise. Needs new heating element and drum seal installed new heating element, dryer is now heating.; ordrng 1 Dc97-07618a (Drum seal), used 1 Dc97-14486a (Heating element) from stock"

Near 67th Ave Ct E, Eatonville, WA 98328
Branden W.

Branden W.

DRYER-ELECTRIC KENMORE 11060222510 Installed new timer. Cycle tested. All checks good.

Near Mashell Ave S, Eatonville, WA 98328
Branden W.

Branden W.

WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 Complaint that washer would not drain and leaked. Found sock lodged in drain pump causing no drain. Cleaned pump. Cycle tested on quick wash and rinse. No leaks or signs of leaks found. All checks good. Advised to call if a leak forms.

Near 204th St Ct E, Spanaway, WA 98387
Nick R.

Nick R.

WASHER-TOPLOAD KENMORE 11020372711 Performed PM check cycle tested all checks good

Near 121st St E, Puyallup, WA 98373
Nick R.

Nick R.

RANGE KENMORE 79031073100 Performed PM check cycle tested all checks good

Near 16th St NW, Puyallup, WA 98371
Jacob P.

Jacob P.

DRYER-ELECTRIC KENMORE 11066512692 "Customer complaint of dryer not turning on. Found open thermal fuse causing no power. Replaced thermal fuse. Test cycled, all checks ok. No heat in air fluff and good air flow after customer removed vent and cleaned it.; used 1 WP3390719 (FUSE-THRML) from stock"

Near E C St, Tacoma, WA 98404
Nick R.

Nick R.

OTHER KENMORE 79574307810 Performed PM check cycle tested all checks good

Near 181st Ave Ct E, Bonney Lake, WA 98391
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80N3030US/AA 00 Installed new inlet valve. Cycle tested. All checks ok. Shut off under sink dripping. Advised valve may need repair. Left failed part as it caused a water leak. Left unit out of cavity as that's how it was prior to service.

Near 214th Ave Ct E, Sumner, WA 98391
Jacob P.

Jacob P.

WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0 "Customer complaint of F9E1 error (slow drain). Found debris in drain pump filter causing slow drain. Removed debris. Test cycled, all checks ok."

Near Tahoma Pl W, University Place, WA 98466
Nick R.

Nick R.

WASHER-TOPLOAD KENMORE 11021302012 Preformed PM check cycle tested all checks good

Near 74th St E, Bonney Lake, WA 98391
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG 401WF42H5000AW/A2 11 "Customer complaint of unit shaking in spin cycle. Found shipping bolts still installed. Removed shipping bolts. Test cycled, all checks ok."

Near N Prospect St, Tacoma, WA 98406
Jacob P.

Jacob P.

WASHER-FRONT LOA LG WM2688HNM "Customer complaint of TE error (thermistor error). Tested thermistor, ohms in range. Found loose connection to thermistor causing error. Resecured loose connection. Test cycled ×5, all checks ok."

Near 108th St NW, Gig Harbor, WA 98332
Jacob P.

Jacob P.

WASHER-TOPLOAD MAYTAG MVWB835DW1 "Installed previously ordered console and Control Board. Test cycled, all checks okay"

Near 31st St E, Lake Tapps, WA 98391
Branden W.

Branden W.

WASHER-TOPLOAD KENMORE 11069133413 Installed new trans. Cycle tested. All ops good.

Near 48th Ave E, Spanaway, WA 98387
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 11061402K310 "Customer complaint that dryer is getting to hot. Found the dryer with poor airflow. Vacuumed out dryer, still poor airflow. Advised customer not to use dryer until the vent have been cleaned. Everything else works as intended."

Near 74th St E, Bonney Lake, WA 98391
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV45K6200EZ Installed new drum seal advised customer to wait 2 hours for the glue to dry.

Near 41st St Ct E, Lake Tapps, WA 98391
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 79661433710 "Customer complaint that dryer won't do anything, tested voltage at terminal block. Between L1 and ground 122vs between L2 and ground 0vs. Advised customer they need a electrician."

Near 8th Pl S, Federal Way, WA 98003
Jacob P.

Jacob P.

DRYER-ELECTRIC WHIRLPOOL WED8500DC3 "Son is home, unsure of what's wrong with dryer. Performed air flow test, failed. Removed vent from back of dryer and performed air flow test again, passed. Cycle tested temps, in range. Advised customer that vent from back of dryer to outside is restricted and needs to be cleaned asap. Dryer functioning as designed."

Near SE 430th St, Enumclaw, WA 98022
Branden W.

Branden W.

WASHER-FRONT LOA MAYTAG MHW5500FW1 Complaint that washer will not turn on. 120v to main board. 5v from main to user board. Per tech guide. Needs new UI assembly. Next visit 9/10 8-12; ordrng 1 W10911042 (PANEL-CNTL)

Near 203rd Ave Ct E, Sumner, WA 98391
Nick R.

Nick R.

WASHER-TOPLOAD WHIRLPOOL WTW5000DW2 "Customer complaint that washer would not start filling after hitting the start button. I could not verify complaint, washer started filling for me every time I hit the start button. Tested over 20 times, with no problems. Advised customer to call back if they have any other issues."

Near 43rd Ave Ct E, Spanaway, WA 98387
Branden W.

Branden W.

WASHER-TOPLOAD KENMORE 11020372710 Wasted trip. No sears work order. No work done.

Near N Vassault St, Tacoma, WA 98407
Nick R.

Nick R.

DISHWASHER SAMSUNG DW80J3020US Preformed PM check cycle tested all checks good

Near Vickery Ave E, Tacoma, WA 98446
Nick R.

Nick R.

OTHER GE DFE28JMKFES Preformed PM check cycle tested all checks good

Near Pacific Ave, Tacoma, WA 98402
Jacob P.

Jacob P.

LAUNDRY CENTER WHIRLPOOL WET4024HW0 "Installed previously ordered baffle. Test cycled, all checks ok"

Near Braget St, DuPont, WA 98327
Jacob P.

Jacob P.

DISHWASHER GE GSD3200G00WW Customer complaints of unit not washing dishes. Found timer sending voltage to solenoids too early and drains water out before washing. Also found solenoid seal leaking. Needs new timer and sump assembly.; ordrng 1 WD26X10013 (Pump and motor assy) and 1 WD21X10079 (Timer)

Near 62nd Ct SE, Auburn, WA 98092
Jacob P.

Jacob P.

DRYER-ELECTRIC MAYTAG MEDB400VQ1 "Performed PM check on dryer, all checks ok"

Near Park Pl Loop SE, Lacey, WA 98503
Branden W.

Branden W.

RANGE GE PB950SF1SS Installed new glass top assembly. Cycle tested. All checks good.

Near 61st Ave S, Auburn, WA 98001
Jacob P.

Jacob P.

WASHER-TOPLOAD MAYTAG MVWB300WQ2 "Performed PM check on washer, all checks ok"

Near Park Pl Loop SE, Lacey, WA 98503
Jacob P.

Jacob P.

DISHWASHER GE GDT530PSD2SS "Customer complaint of unit not draining. Found piece of glass inside air gap. Removed glass. Test cycled, all checks ok."

Near 89th Avenue Southeast, Tumwater, WA 98501
Jacob P.

Jacob P.

WASHER-FRONT LOA WHIRLPOOL WFW6620HW0 Customer complaint of unit leaking. Found hole in door boot. Needs new door boot.; ordrng 1 W11314648 (Door boot)

Near Terry Ln, Enumclaw, WA 98022
Jacob P.

Jacob P.

DRYER-ELECTRIC SAMSUNG 401DV218AEB/XAA "Customer complaint that they have to run dryer twice to finish cycle. Ran air flow test, failed. Owner not present at time of service, left a pamphlet that explained that vent from back of dryer to outside needs to be cleaned. Dryer functioning as designed."

Near Mildred St W, Fircrest, WA 98466
Jacob P.

Jacob P.

DISHWASHER GE GSD3230ZZ3WW "Customer complaint of water in the bottom of unit. Didn't find any water in unit upon arrival. Filled and drained unit, checks ok. Test cycled ×5, all checks ok. Unable to verify issue, machine functioning as designed. Collected $75 deductible via cc."

Near S Proctor St, Tacoma, WA 98409
Branden W.

Branden W.

RANGE GE PB950SF1SS Installed new triple burner. Cycle tested. All checks ok.

Near 61st Ave S, Auburn, WA 98001
Branden W.

Branden W.

WASHER-TOPLOAD WHIRLPOOL WTW8500DC2 Complaint that washer will not power on and eventually produces a n error. Found F6 E3 (communication error at UI) F2 E1 (stuck key on UI) stored. Needs new console. Next service 9/15 8-12; ordrng 1 W10838672 (Console)

Near 117th Ave Ct E, Puyallup, WA 98374
Nick R.

Nick R.

WASHER-TOPLOAD KENMORE 11024962300 Customer complaint that washer isn't speeding the clothes out enough. Found they spin speed option on delicate causing clothes to come out wet. Changed cycle to heavy duty cycle tested all checks good.

Near 87th Ave Ct E, Puyallup, WA 98373
Nick R.

Nick R.

WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 03 "Customer complaint of a ticking sound during agitating. Found the rotor loose, causing a ticking noise. Tightened and lubricated rotor cycle tested all checks good."

Near 240th St E, Spanaway, WA 98387
Nick R.

Nick R.

DRYER-ELECTRIC WHIRLPOOL 110WED5000DW2 Customer complaint that dryer is making a lot of noise. Found the idler pulley seized causing loud sound. Needs new idler pulley. Installed new idler pulley cycle tested all checks good ; used 1 WP691366 (PULLEY-IDR) from stock

Near 232nd St E, Graham, WA 98338
Jacob P.

Jacob P.

RANGE MAYTAG MET8720DE "Customer complaint of both oven temps out of range and lower handle has fallen off. Found both temp probe ohms out of range. Also found multiple multiple segments on display burnt out. Oven door handle threads stripped out. Needs new handle, screws, control board and temp probes.; ordrng 1 W10653408 (Handle) and 2 WPW10317886 (Screw)s and 2 WP7430P044-60 (Temp probe)s and 1 WPW10365414 (Control board), states that autho needed"

Near 34th St W, University Place, WA 98466
Jacob P.

Jacob P.

DISHWASHER FRIGIDAIRE FGID2466QF5A "Installed previously ordered latch. Test cycled, all checks ok"

Near 202nd St E, Spanaway, WA 98387
Jacob P.

Jacob P.

DISHWASHER GE GSD2100V55WW "Customer complaint of unit leaking on both sides of machine. Test cycled, no leaks. Removed to panel, no signs of water. Took apart door panel, no signs of water. Filled, washed and drained ×5, no leaks. Unable to verify issue at this time, advised customer to call back if problem persists. Collected $75 deductible via cc."

Near E Sherwood St, Tacoma, WA 98404
Jacob P.

Jacob P.

WASHER-TOPLOAD MAYTAG MVWC415EW1 "Installed previously ordered control board, still no power. Tested voltage at outlet, found hot and ground swapped. Ran extension cord to different outlet and tested, all checks ok. Advised customer they need electrician to look at outlet."

Near Sunnybrook Ln SW, Lakewood, WA 98498
Branden W.

Branden W.

WALL OVEN KITCHENAID KEBS208DBL4 Complaint that oven shuts off on it's own. Unable to cancel when running. Getting too hot. Producing errors. F3 E0. F3 E0. Found temps sensor out of range causing error. Found relay on main board causing runaway temps. And cancel not working. Needs new console. Temps probes and main board. Console and main control are NLA. AHS to research parts. ; ordrng 2 WP4451665 (Temp sensor)s and 1 4451285 (Control panel (black)) and 1 4448871 (Main control)

Near 37th Pl SW, Federal Way, WA 98023
Nick R.

Nick R.

RANGE KENMORE 66595272500 Preformed PM check cycle tested all checks

Near 59th Ave E, Puyallup, WA 98375
Nick R.

Nick R.

DISHWASHER KITCHENAID KUDP02CRBL4 Installed new link kit cycle tested all checks good.

Near 211th Ave E, Lake Tapps, WA 98391
Jacob P.

Jacob P.

DISHWASHER GE GDT695SMJ0ES "Installed previously ordered control board. Test cycled, all checks ok."

Near Diamond Loop SE, Lacey, WA 98503
Jacob P.

Jacob P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint of door not closing. Found bent hinges and bent inner door panel causing unit not to shut. Needs new hinges and inner door panel.; ordrng 1 WP8534853 (Hinge) and 1 WP8534854 (Hinge) and 1 W11035418 (Inner door panel), states that autho needed"

Near Ostrander Ct SE, Olympia, WA 98501
Nick R.

Nick R.

DISHWASHER FRIGIDAIRE FFBD2406NS0A Installed new drain pump cycle tested all checks good.

Near 76th St W, Lakewood, WA 98499
Nick R.

Nick R.

OTHER JENN-AIR JCD2389GTB Preformed PM check cycle tested all checks good.

Near Puget Dr, Steilacoom, WA 98388
Nick R.

Nick R.

DISHWASHER MAYTAG MDB7851AWS Preformed PM check cycle tested all checks good

Near Rips Ln SW, Lakewood, WA 98499
Branden W.

Branden W.

DISHWASHER KENMORE 58714012406A Complaint that dishwasher leaked a lot of water so it has not been used for 3 months. Cycle tested dishwasher. Found a lot of suds in unit. Unable to get unit to leak. Did find worn door seals. Needs new seals. Advised to make sure proper detergent is used. Next service 9/14 8-12; ordrng 1 809006501 (Door sweep gasket) and 1 154701001 (Splash shield kit) and 1 154827601 (Door seal)

Near S I St, Tacoma, WA 98444
Jacob P.

Jacob P.

DISHWASHER GE PDT715SYN0FS Installed previously ordered sump assy. Unable to fully test without water hookups.

Near Corporate Center Ln SE, Lacey, WA 98503
Jacob P.

Jacob P.

WASHER-FRONT LOA LG WM3050CW "Customer stated that contractors were in the laundry room, and the next day the unit leaked and flooded. Test cycled machine, no leaks found. Inspected fill and drain hoses, inspected inlet valves, inspected door boot, inspected dispenser assembly, all checks ok. No signs of water or leaks. Customer advised that machine has been removed and reinstalled since failure. Advised that leak could've been due to loose inlet hose or improperly installed drain hose, but everything checks ok and is installed properly now. Advised to use machine but keep a close eye on it and call back if problem persists."

Near 130th St Ct E, Puyallup, WA 98374
Jacob P.

Jacob P.

WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Customer complaint of lid locked and drain pump won't stop running. Found unit stuck in cycle. Cancelled out cycle. No error codes stored. Test cycled, all checks ok."

Near Monterey Ln SE, Lacey, WA 98503
Nick R.

Nick R.

RANGE HOOD KENMORE 23355029500 Preformed PM check cycle tested all checks good

Near 195th St E, Spanaway, WA 98387
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 03 "Customer complaint that time dry is the only cycle the clothes come out dry in. Other cycles clothes are still damp. Tested moisture sensor and checked temperature both in range. Ran air flow test, test came back with poor airflow. Advised customer to have vent cleaned. Also showed customer how to adjust the dryness level on dryer."

Near 168th St S, Spanaway, WA 98387
Jacob P.

Jacob P.

WASHER-FRONT LOA KENMORE 11047751800 "Customer complaint of unit producing F95 error. Found F35 error stored (pressure sensor error). Per tech sheet, needs new control board and pressure sensor. Control board is discontinued. 11 years old, good condition. Collected $75 deductible via check.; ordrng 1 WPW10415587 (Pressure switch) and 1 W10175768 (Control board)"

Near N Mountain View Ave, Tacoma, WA 98406
Branden W.

Branden W.

WASHER-TOP LOAD SAMSUNG n/a Installed new lid. All checks ok.

Near 196th St Ct E, Graham, WA 98338
Jacob P.

Jacob P.

LAUNDRY CENTER KENMORE 41799570110 Customer complaint of dryer not starting. Found poor voltage out of timer and burnt coils on motor. Needs new timer and motor.; ordrng 1 131062300 (Timer) and 1 5303937189 (Motor)

Near N Skyview Pl, Tacoma, WA 98406
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80M2020US/!AA 00 Installed new inlet valve. Cycle tested. No leaks. Found dishwasher not draining. Removed drain from wall pipe. Dishwasher drains fine. Advised of plugged wall drain. Dishwasher ops good. Advised to level dishwasher.

Near 141st St E, Orting, WA 98360
Nick R.

Nick R.

RANGE ELECTROLUX EW30DF65GSK "Customer complaint that range won't heat past 300 degrees and one knob is broken. Found relay to bake element stuck, causing danger not to heat past 300. Needs new control board and knob. ; ordrng 1 316535711 (Knob) and 1 316443920 (Control board)"

Near 4th Ave NW, Puyallup, WA 98371
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80M9550UG/AA Complaint that dishwasher intermittently stops in cycle and flashes remaining time. Retieved errors stored. 7C vane blocked. 4C water supply. Unable to verify any issues at time of service. Advised to call if persists.

Near 149th St E, Buckley, WA 98321
Jacob P.

Jacob P.

DISHWASHER KITCHENAID KDPE334GBS0 Customer complaint of unit making loud noise. Found bad bearing in drain pump causing noise. Needs new drain pump.; ordrng 1 WPW10531320 (Drain pump)

Near Walthew Dr SE, Lacey, WA 98503
Jacob P.

Jacob P.

WASHER-TOPLOAD KENMORE 11020922990 "Performed pm check. Found worn dog agits causing no agitation. Replaced dog agits. Test cycled, all checks ok.; used 1 80040 (Dog agits) from stock"

Near S Bay Loop NE, Olympia, WA 98516
Branden W.

Branden W.

WASHER-TOPLOAD MAYTAG LAT9406AAE Complaint that washer shakes in spin cycle. All suspension components in good condition. Found left rear leg sitting on file folder. Removed folder. Leveled washer. Secured legs with jam nuts. Cycle tested. Basket balanced. No shaking. All checks good.

Near 3rd Ave SW, Federal Way, WA 98023
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 02 Complaint that dryer will not heat. Found open heating element. Replaced element. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

Near 114th St E, Sumner, WA 98391
Jacob P.

Jacob P.

WASHER-FRONT LOA KENMORE 79641962610 "Customer complaint that unit won't stop filling when washing. Found hole in pressure hose causing overfill. Needs new pressure hose. Hose is out of stock. AHS to supply parts ; ordrng 1 MEJ62305103 (Pressure hose), states that autho needed"

Near Lybarger St SE, Olympia, WA 98501
Jacob P.

Jacob P.

WASHER-TOPLOAD KENMORE 11024902200 "Performed pm check, all checks ok"

Near St Charles Loop NE, Olympia, WA 98516
Jacob P.

Jacob P.

WASHER-FRONT LOA LG WM3670HWA "Installed previously ordered display board and console. Test cycled, all checks ok"

Near Hewitt Dr, Steilacoom, WA 98388
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WF42H5200AW/A2 11 "Customer complaint of unit shaking and making loud sounds. Found pedestal unlevel causing shaking. Leveled pedestal. Test cycled, found right panel vibrating at high rpms. Per stg, needs sound dampening sheets.; ordrng 3 DC63-01071J (Sound dampening sheets)s"

Near Butte Dr SW, Lakewood, WA 98498
Nick R.

Nick R.

OTHER WHIRLPOOL 106WRS325SDHZ Preformed PM check cycle tested all checks good

Near 66th Ave NW, Gig Harbor, WA 98332
Nick R.

Nick R.

WASHER-TOPLOAD GE WNSR3120W0WW Preformed PM check cycle tested all checks good

Near Commencement Bay Dr, Tacoma, WA 98407
Nick R.

Nick R.

OTHER KENMORE 795.72063.113 Preformed PM check cycle tested all checks good

Near 79th Ave E, Graham, WA 98338
Jacob P.

Jacob P.

WASHER-FRONT LOA KENMORE 11045986400 "16 years old, fair condition. Customer complaint that unit is very loud. Found worn rear bearing causing noise. Needs new rear tub and basket. Basket is discontinued. Called FAHW, sending to purchasing department for replacement options. Auth code 3589694"

Near 59th Ave Ct W, University Place, WA 98467
Jacob P.

Jacob P.

WASHER-TOPLOAD SAMSUNG WA50M7450AW "Upon arrival, customer advised that unit is actually next door at her mother's house. Customer walked me next door and showed me the unit. Unit that customer is showing me is a front load machine and model and serial do not match with what was provided from Lowes. Complaint of unit not finishing cycle and door boot deformed. Found broken suspension spring causing basket and tub assembly to fall. Needs new suspension springs. Called Lowes and informed them of situation. Lowes advised that repair will not be covered."

Near 101st St E, Tacoma, WA 98445
Branden W.

Branden W.

WASHER-FRONT LOA MAYTAG MHW5500FW1 Installed new UI board. All checks good.

Near 203rd Ave Ct E, Sumner, WA 98391
Nick R.

Nick R.

WASHER-TOPLOAD WHIRLPOOL WTW5000DW Customer complaint that washer was broken and now its working again. Asked me to check on the washer and make sure everything is working. Found washer works as intended. Advised customer to call back if they have any other issues.

Near E 66th St, Tacoma, WA 98404
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 11060904990 "Customer complaint that dryer isn't heating. Found dryer with a open heating element and a open thermal cut off causing dryer not to heat. Needs new heating element and thermal cut off. Replaced heating element, thermal cut off. Cycle tested all checks good ; used 1 WP3387747 (ELEMENT), and 1 279769 (THERMAL CUTOFF) from stock"

Near S Park Ave, Tacoma, WA 98408
Jacob P.

Jacob P.

WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 02 "Customer complaint of unit producing UR error and tearing light/soft clothes. Test cycled with a load of towels, unable to verify issue. Advised customer that choosing the right cycle for the right type of clothes is very necessary. Especially for light clothes like silks. Checked basket for damage, checks ok. Found drain hose too far down in wall and inlet hoses swapped. Pulled drain hose out and secured, swapped inlet hoses. All checks ok at this time. Advised customer to call back if problem persists."

Near 121st Ave Ct E, South Hill, WA 98374
Branden W.

Branden W.

RANGE JENNAIR n/a Complaint that all burners not working properly. Found infinite switches not regulating proper temps. Found burner receptacles loose causing poor connection. Found burner terminals burnt. Needs new switches. Knobs. Receptacles and burners. ; ordrng 1 700855K (Infinite switch)

Near 12th St SE, Auburn, WA 98002
Nick R.

Nick R.

WASHER-TOPLOAD KENMORE 11025842400 Preformed PM check cycle tested all checks good

Near 19th Ave NW, Gig Harbor, WA 98335
Nick R.

Nick R.

DISHWASHER JENN-AIR DW730W Preformed PM check cycle tested all checks good

Near S Jackson Ave, Tacoma, WA 98465
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV48H7400EW/A2 01 Complaint that dryer will not power on. Found broken power button. Needs new UI PCB. Next service 9/16 8-12; ordrng 1 DC92-01624C (ASSY PCB SUB)

Near 66th St E, Sumner, WA 98390
Branden W.

Branden W.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new grommet seal. Unable to test as unit is unhooked in garage. Left failed part with customer as it caused a water leak. Advised to call if any leaks once reinstalled.

Near 100th St E, Bonney Lake, WA 98391
Branden W.

Branden W.

WASHER-TOPLOAD WHIRLPOOL WTW4955HW1 Complaint that washer does not wash. Found failed motor capacitor causing no motor movement. Replaced motor capacitor. Cycle tested motor in wash and spin. All checks good. Unable to fully function test washer. As no water present at time of service.

Near SE 380th St, Enumclaw, WA 98022
Jacob P.

Jacob P.

COOKTOP KENMORE 79031113110 Performed pm check. Cleaned orifice and burner head on front right burner. All checks ok.

Near Riverlea Dr SE, Olympia, WA 98501
Jacob P.

Jacob P.

WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 "Installed previously ordered drain pump. Test cycled, all checks ok"

Near Adams St SE, Olympia, WA 98501
Jacob P.

Jacob P.

DISHWASHER SAMSUNG DW80N3030US "Installed previously ordered control board. Test cycled, all checks ok"

Near Ulery St SE, Olympia, WA 98503
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 11074832400 Preformed PM check cycle tested all checks good

Near 19th Ave NW, Gig Harbor, WA 98335
Jacob P.

Jacob P.

WASHER-TOPLOAD GE GTWP2000F1WW "Installed previously ordered control board. Test cycled, all checks ok"

Near Westside Dr NW, Olympia, WA 98502
Branden W.

Branden W.

RANGE SAMSUNG NE58K9430SS/AA Installed new convection fans and sub board. Cycle tested. All checks good.

Near 236th Ave SE, Enumclaw, WA 98022
Branden W.

Branden W.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint that dishwasher will not heat and upper rack comes off rail. Found dishwasher in heat lock out (F7 E1) cleared lock out. All heating components test good. Found build up on OWI sensor. Cleaned sensor. Cycle tested. Unit heating good. Replaced upper rack adjuster kit. All checks good. ; used 1 W10712395 (ADJUSTER) from stock

Near 100th St Ct E, Bonney Lake, WA 98391
Branden W.

Branden W.

WASHER-TOPLOAD SAMSUNG WA54M8750AW/A4 "Complaint that washer does not spin and produces 8C1 (mems sensor) error. Per Samsung STG. Needs new display board, mems sensor and wire harness. Previously company left screws uninstalled and mems sensor unplugged. Customer has been without a working washer since June. Previous company closed call as complete and did not repair washer. Washer should be replaced. ; ordrng 1 DC92-01864A (ASSY PCB DISPLAY) and 1 DC93-00278B (ASSY MODULE;MEMS SENSOR) and 1 DC93-00664A (ASSY WIRE HARNESS-MAIN;)"

Near S 318th St, Auburn, WA 98001
Jacob P.

Jacob P.

WASHER-FRONT LOA WHIRLPOOL WFW9500TC01 "Installed previously ordered control board and pressure switch. Test cycled, all checks ok"

Near 5th Ave NW, Olympia, WA 98502
Jacob P.

Jacob P.

WASHER-FRONT LOA KENMORE 79641783710 "Installed previously ordered display board. Test cycled, all checks ok"

Near Rocky Mountain Dr SW, Olympia, WA 98512
Jacob P.

Jacob P.

DISHWASHER WHIRLPOOL DU8000XB0 "Customer complaint of black buildup on grate in back of machine. Removed grate and cleaned. Reinstalled, all checks ok."

Near Blueberry Ct SE, Lacey, WA 98503
Nick R.

Nick R.

WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 Installed new hub and tub ring cycle tested all checks good

Near 110th Ave Ct E, Puyallup, WA 98374
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 79681182310 "Customer complaint that lint screen and lint screen housing is broken found both the lint screen and lint screen housing broken. Needs new lint screen, lint housing and lint screen case.; ordrng 1 MEA49050001 (Lint screen housing) and 1 MCK49049101 (Lint screen cover) and 1 ADQ56656401 (Lint screen)"

Near 85th Ave Ct E, Puyallup, WA 98375
Branden W.

Branden W.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed previously ordered wash pump. Cycle tested. No leaks. All checks good.

Near 164th St Ct E, Spanaway, WA 98387
Branden W.

Branden W.

DISHWASHER MAYTAG MDB4949SDM3 Customer complaint that dishwasher does not drain completely. Found unit draining too slow causing water to be left in dishwasher. Cleaned drain hose of debris. Cycle tested. All checks ok.

Near Highlands Blvd, Puyallup, WA 98372
Nick R.

Nick R.

OTHER KENMORE 596.534643 Performed PM check cycle tested all checks good

Near 10th Ave S, Tacoma, WA 98444
Nick R.

Nick R.

RANGE KENMORE 79094202311 Performed PM check cycle tested all checks good

Near 197th St E, Graham, WA 98338
Nick R.

Nick R.

DRYER-ELECTRIC WHIRLPOOL WED9750WW1 Performed PM check cycle tested all checks good

Near 145th Ave Ct E, Orting, WA 98360
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 "Customer complaint of unit not starting. Test cycled ×10, unable to verify issue. Checked drain pump filter, all clear. Advised customer to call back if problem persists."

Near Mildred St W, Fircrest, WA 98466
Jacob P.

Jacob P.

RANGE GE JB258DM1WW "Customer complaint that all 4 burners are sometimes too hot and sometimes too cold. Advised customer that sensiburners have a thermostat inside of them will turn on and off according to the temperature, and that proper pans are being used. Must be completely flat bottom pans, no curves or ridges, etc. Customer also stated that 'hot cooktop' lights sometimes flicker. Needs new infinite switches.; ordrng 2 WB24T10025 (Infinite switch)s and 2 WB24T10022 (Infinite switch)s"

Near 84th Ave S, Roy, WA 98580
Jacob P.

Jacob P.

DISHWASHER KENMORE GSD4000K00WW "Customer complaint of backflow from sink into dishwasher. Found that whenever dishwasher drains or customer uses sink, sink backs up causing back flow into dishwasher. Dishwasher drains good. Advised customer they need a plumber to fix sink backup. Machine functioning as designed."

Near Sapphire Dr SW, Lakewood, WA 98498
Branden W.

Branden W.

WASHER-TOPLOAD WHIRLPOOL WTW4955HW1 Complaint that washer does not wash or spin. Motor ohms at 4.8 each winding. Capacitor measures open. Needs new motor capacitor. ; ordrng 1 W11395618 (Capacitor) and 1 W11256105 (Control)

Near SE 380th St, Enumclaw, WA 98022
Nick R.

Nick R.

WASHER-FRONT LOA LG WM2688HNM Performed PM check cycle tested all checks good

Near Veterans Dr SW, Tacoma, WA 98498
Branden W.

Branden W.

WASHER-FRONT LOA WHIRLPOOL WFW92HEFC0 "Complaint or F3 E1 error still. Cycle tested. Found unit overfilling. Needs new ACU, air trap and pressure switch. ; ordrng 1 WPW10448876 (SWITCH-WL) and 1 W11201293 (ACU) and 1 W10903220 (Airtrap)"

Near 268th Ave SE, Enumclaw, WA 98022
Nick R.

Nick R.

DISHWASHER FRIGIDAIRE FFBD2406NS0A Customer complaint that lower spary arm has been disconnected and dishwasher will not drain. Reattach lower spray arm. Tested voltage to drain pump (119v). Found drain pump seized. Causing dishwasher not to drain needs new drain pump ; ordrng 1 A00126401 (Drain pump)

Near 76th St W, Lakewood, WA 98499
Jacob P.

Jacob P.

DISHWASHER SAMSUNG DW80M2020US/AA 00 Customer complaint of buzzing sound during cycle and soap dispenser not opening. Found fan with bad bearing and soap dispenser mechanism worn. Needs new fan assy and dispenser assy.; ordrng 1 DD81-02202A (Dispenser assy) and 1 DD82-01593A (Vent assy)

Near 46th Ave Ct NW, Gig Harbor, WA 98332
Branden W.

Branden W.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Complaint that dishwasher leaked and damaged kitchen. Dishwasher uninstalled sitting in garage. Found wash pump grommet seal cracked causing leak. Unable to find any other signs of leak. Ordering new seal. ; ordrng 1 WPW10538166 (Pump grommet seal)

Near 100th St E, Bonney Lake, WA 98391
Jacob P.

Jacob P.

DISHWASHER FRIGIDAIRE FGID2466QF5A Customer complaint of unit not shutting. Found broken latch causing door not to shut. Needs new door latch.; ordrng 1 5304516818 (Latch)

Near 202nd St E, Spanaway, WA 98387
Branden W.

Branden W.

DRYER-ELECTRIC KENMORE 11060222510 Complaint of broken timer shaft. Needs new timer; ordrng 1 WPW10436303 (Timer)

Near Mashell Ave S, Eatonville, WA 98328
Jacob P.

Jacob P.

DISHWASHER GE GDF520PSF4SS "Customer complaint of unit not draining. Found impeller moving freely, also found worn lower door seal. Needs new drain pump and lower door seal. Drain pump is on backorder, advised customer it may take awhile to receive.; ordrng 1 WD19X25187 (Drain pump) and 1 WD08X21894 (Lower door seal)"

Near Milburn Loop SE, Olympia, WA 98513
Branden W.

Branden W.

WASHER-FRONT LOA MAYTAG MVWB835DW2 "Complaint that washer stops. Now won't turn on. F6 E2, F6 E3 (UI failures) and F3 E2 (inlet thermistor failure) errors stored. Needs new console and inlet valve assembly. Advised that console is factory order and may take awhile to recieve part. ; ordrng 1 W11112656 (Console) and 1 W11165546 (Inlet valve)"

Near 234th Ave E, Buckley, WA 98321
Branden W.

Branden W.

WASHER-TOPLOAD LG WT1501CW Complaint of rubbing noise. Found suspension rods making noise. Greased rods. Cycle tested. All checks ok.

Near 39th Ave Ct E, Eatonville, WA 98328
Branden W.

Branden W.

WASHER-TOPLOAD GE GTW720BPN0DG Complaint that washer will not operate any cycle. When testing. Washer also stopped powering on. Found accelerometer wire connector ripped off accelerometer. Also found main board unresponsive. Needs new main board and accelerometer board. ; ordrng 1 WH22X29501 (MAIN BOARD 720/725 SERVICE) and 1 WH03X29580 (ACCELEROMETER)

Near 402nd Ave E, Eatonville, WA 98328
Nick R.

Nick R.

DRYER-GAS SAMSUNG DV40J3000GW/A2 "Customer complaint that dryer is making a lot of noise. Found back roller has broken off and idler pulley is seized. Causing a lot of noise. Needs new back roller and idler pulley. Installed new back roller and new idler pulley cycle tested all checks good ; used 1 Dc93-00634a (Idler pulley), and 1 DC97-16782A (DRUM ROLLER) from stock"

Near 41st Ave SE, Puyallup, WA 98374
Jacob P.

Jacob P.

RANGE MAYTAG MER5555QAW "Installed previously ordered surface elements. Test cycled, all checks okay"

Near Illinois Ln SE, Lacey, WA 98513
Jacob P.

Jacob P.

DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 01 "Customer complaint of loud squealing sound. Found worn idler pulley and seized rollers. Replaced idler pulley and rollers. Cycle tested, checks ok. Performed air flow test, failed. Advised customer that vent needs to be cleaned ASAP.; used 1 DC93-00634A (Idler pulley), and 2 Dc97-16782a (Roller) from stock"

Near Lanyard Dr NE, Lacey, WA 98516
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV448AEP/XAA "Customer complaint that dryer will not start running. Found the dryer with a broken belt. Causing drum not to spin, needs a new belt. Installed new belt cycle tested all checks good.; used 1 6602-001655 (BELT) from stock"

Near 290th St S, Roy, WA 98580
Nick R.

Nick R.

LAUNDRY CENTER KENMORE 41799570110 Customer complaint that dryer isn't working. Found the outlet not sending out the correct voltage. Advised customer to have someone come look at it

Near N Skyview Pl, Tacoma, WA 98406
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 Customer complaint that dryer doesn't heat. Found the dryer with a open heating element causing dryer not to heat. Needs new heating element. Installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

Near 67th Ave E, Puyallup, WA 98373
Jacob P.

Jacob P.

WASHER-TOPLOAD FRIGIDAIRE FFTW4120SW1 "Performed PM check on washer, all checks ok"

Near 20th Ln SE, Lacey, WA 98503
Branden W.

Branden W.

WASHER-TOP LOAD SAMSUNG n/a Complaint that washer lid is broken. Needs new lid assembly. Next service 8/9 8-12; ordrng 1 DC97-18845Q (ASSY LID T.C)

Near 196th St Ct E, Graham, WA 98338
Branden W.

Branden W.

WALL OVEN KITCHENAID KEBS209BSS00 Installed new console/control assembly. Tested to 450. All checks good.

Near 80th Ave Ct E, Puyallup, WA 98373
Branden W.

Branden W.

WASHER-FRONT LOA SAMSUNG WF330ANW/XAA-0001 Complaint that washer had smoke coming out. Found broken basket causing basket to rub door boot and create smoke. Needs tub job. Sears part searched submitted. ; ordrng 1 DC97-15328L (Outer tub-discontinued) and 1 DC97-15478A (Basket) and 1 DC97-14932F (Door boot)

Near S Thompson Ave, Tacoma, WA 98418
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV56H9000EP/A2 Installed new control board and vacuum the dryer cycle tested all checks good

Near 154th St E, Puyallup, WA 98375
Jacob P.

Jacob P.

COOKTOP GE JP328WK2WW "Installed previously ordered infinite switch. Test cycled, all checks ok"

Near 120th St SW, Lakewood, WA 98498
Branden W.

Branden W.

RANGE LG LRE3194ST/00 Installed new relay board. Cycle tested. Bake and broil. Heated to 350. All ops good.

Near 58th Ave E, Fife, WA 98424
Jacob P.

Jacob P.

DISHWASHER GE GDT695SMJ0ES "Installed previously ordered control board, new board also has software issue. Checked voltage and polarity, checks ok. Control board bad out of the box. Needs new control board.; ordrng 1 WD21X24901 (Control board)"

Near Diamond Loop SE, Lacey, WA 98503
Jacob P.

Jacob P.

RANGE AMANA AGR5844VDS5 "Customer complaint of unit tripping breaker whenever you open the oven door, also that oven ignites inconsistently. Opened oven door upon arrival, tripped breaker. Removed back panel, found signs of rodent infestation. Tested light socket, door switch, and control board, all checks okay. Reassembled oven, test cycled, all checks okay. Advised customer to call back if problem persists."

Near 121st St SW, Lakewood, WA 98498
Jacob P.

Jacob P.

WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 51 "Customer unsure exactly what problem is, thinks it's just not draining. Unit full of water. Tried to drain, no drain. Found small nail in drain pump. Removed nail. Test cycled, unit now drains. All checks ok"

Near 193rd St Ct E, Spanaway, WA 98387
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 01 "Customer complaint that dryer isn't heating. Found dryer has a open heating element, and sized idler pulley. Needs new idler pulley and heating element installed new heating element and idler pulley cycle tested all checks good ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

Near 195th St Ct E, Spanaway, WA 98387
Branden W.

Branden W.

WASHER-FRONT LOA LG WM2487HRMA Complaint of small leak at front of washer. Found debris on door glass at boot connection. Also found someone added foam pads near door lock preventing door from closing completely causing leak at door glass to boot. Cleaned debris. Advised to remove foam pads. No other leaks found. All ops good.

Near 124th St Ct E, Puyallup, WA 98374
Nick R.

Nick R.

DRYER-ELECTRIC WHIRLPOOL 110WED5000DW Performed PM check cycle tested all checks good.

Near 232nd St E, Graham, WA 98338
Nick R.

Nick R.

WASHER-FRONT LOA KENMORE 79641392510 Performed PM check cycle tested all checks good

Near 172nd St Ct E, Puyallup, WA 98374
Nick R.

Nick R.

WASHER-FRONT LOA KENMORE 11045976404 Performed PM check cycle tested all checks good

Near E J St, Tacoma, WA 98404
Nick R.

Nick R.

RANGE KENMORE 79046709603 Performed PM check cycle tested all checks good

Near Evergreen Dr, Fircrest, WA 98466
Nick R.

Nick R.

DRYER-ELECTRIC KENMORE 41784042500 Customer complaint that dryer is making a weird noise. Unable to confirm sound. Ran a temperature and airflow test both came back good. Tested dryer with a large load still unable to produce a weird sound. Advised customer to call back if the problem persists.

Near S Melrose St, Tacoma, WA 98405
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02 "Installed previously ordered display board kit. Test cycled, all checks okay"

Near Ogden Ave, DuPont, WA 98327
Jacob P.

Jacob P.

WASHER-FRONT LOA LG WM8000HVA "Customer complaint of door plunger broken from housing. Replace door plunger. Test cycled, all checks okay; used 1 AGM73610701 (Plunger) from stock"

Near Yearley Dr NE, Olympia, WA 98516
Jacob P.

Jacob P.

WASHER-TOPLOAD WHIRLPOOL WTW5000DW0 "Customer complaint of unit making loud sound. Found stripped hub causing sound. Replaced hub. Test cycled, all checks ok.; used 1 W10528947 (Hub) from stock"

Near Lacey, WA 98513
Branden W.

Branden W.

WASHER-TOPLOAD GE GTW460ASJ5WW Installed new transmission and shifter. Cycle tested in quick wash. All ops good.

Near 10th Pl SW, Federal Way, WA 98023
Jacob P.

Jacob P.

DISHWASHER WHIRLPOOL WDF320PADW1 "Customer complaint of cycle select button not working and unit not drying dishes. Cycle select button working upon arrival. No error codes stored. Test cycled heating element, checks ok. Unable to verify issue at this time. Advised customer to call back if problem persists."

Near Fern St SW, Olympia, WA 98502
Nick R.

Nick R.

WASHER-FRONT LOA LG WM2655HVA Performed PM check cycle tested all checks good

Near S Montgomery St, Tacoma, WA 98409
Jacob P.

Jacob P.

WASHER-FRONT LOA LG WM3700HWA "Installed previously ordered display board. Test cycled, all checks ok."

Near Wade Ct SE, Lacey, WA 98513
Jacob P.

Jacob P.

WASHER-FRONT LOA WHIRLPOOL WFW95HEDW "Customer complaint of unit leaking from bottom of door and clothes not smelling fresh after cycle. Found dirty door glass causing leak. Found slow drain error stored, removed drain pump filter and cleaned debris. Cleaned door glass and door seal. Test cycled, all checks ok."

Near Steamer Dr SE, Lacey, WA 98513
Nick R.

Nick R.

DRYER-ELECTRIC LG DLEX2655V Performed PM check cycle tested all checks good

Near S Montgomery St, Tacoma, WA 98409
Nick R.

Nick R.

OTHER KENMORE 25321242410 Performed PM check cycle tested all checks good

Near 251st St Ct E, Graham, WA 98338
Branden W.

Branden W.

LAUNDRY CENTER GE GUD27ESSM1WW Complaint that laundry center bought at scratch and dent makes noise from dryer drum. Found dent on left side causing drum to scrape. Took unit apart. Punded dent out. Cycle tested. All checks ok.

Near S 324th St, Federal Way, WA 98003
Branden W.

Branden W.

DRYER-ELECTRIC KENMORE 11087572601 Found open thermal fuse causing dryer to not operate. Replaced fuse. Found dryer vent full of rocks. Large rocks. Advised to remove rocks and stop putting rocks in vent. ; used 1 3392519 (

Near 12th Ave, Milton, WA 98354
Branden W.

Branden W.

DISHWASHER GE GDT655SSJ2SS Complaint of grinding noise. Found piece of glass stuck in drain pump causing noise. Cleared pump. Cycle tested. All checks ok. Collected 75.00 deductible via credit card

Near Deer Island Dr E, Lake Tapps, WA 98391
Jacob P.

Jacob P.

DRYER-ELECTRIC LG DLE1501W "Installed previously ordered guide, grill and filter. Test cycled, all checks ok"

Near Ashdown Ln SE, Olympia, WA 98513
Nick R.

Nick R.

WASHER-FRONT LOA WHIRLPOOL GHW9300PW4 Performed PM check cycle tested all checks good

Near 192nd St Ct E, Spanaway, WA 98387
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV45K7600EW/A3 01 Complaint that dryer makes noise. Worked for a few loads then started making noise again. No noise present at time of arrival. Took dryer apart. Found rear right roller shredding. Replaced both rear rollers and shafts. Cleaned and lubed rollers. All rollers spin free. Idler pulley checks good. Advised to call if issue returns. ; used 2 DC97-16782A (DRUM ROLLER) from stock

Near 90th St E, Puyallup, WA 98372
Branden W.

Branden W.

WASHER-TOPLOAD LG WT1501CW "Installed new wash plate, bolt and cap. Cycle tested. All ops good."

Near 39th Ave Ct E, Eatonville, WA 98328
Jacob P.

Jacob P.

DISHWASHER SAMSUNG DW80K7050UG/AA 03 "Installed previously ordered feed tube. Test cycled, all checks ok"

Near Freemont St NE, Lacey, WA 98516
Jacob P.

Jacob P.

WASHER-TOPLOAD WHIRLPOOL GSQ9612KQ2 "Installed previously ordered transmission, clutch and coupler. Also found worn dog gaits. Replaced dog agits. Test cycled, all checks ok.; used 1 80040 (Dog agits) from stock"

Near Nisqually View Loop NE, Olympia, WA 98516
Nick R.

Nick R.

RANGE KENMORE 79096119401 Installed new control board and overlay. Cycle tested all checks good

Near 39th Ave S, Roy, WA 98580
Nick R.

Nick R.

WASHER-TOPLOAD GE 363GTW680BSJWS Performed PM check cycle tested all checks good.

Near 72nd Ave SE, Tumwater, WA 98501
Nick R.

Nick R.

RANGE MAYTAG MGR6775BDS Performed PM check cycle tested all checks good.

Near Sienna Dr SE, Olympia, WA 98501
Jacob P.

Jacob P.

WALL OVEN KENMORE 79041143510 "Installed previously ordered display board. Test cycled, all checks ok"

Near Kyro Rd SE, Olympia, WA 98503
Branden W.

Branden W.

WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 Installed new main board from revision 2. Cycle tested. All checks good.

Near 60th Ave NW, Gig Harbor, WA 98335
Nick R.

Nick R.

OTHER KENMORE 1069722610 Performed PM check cycle tested all checks good

Near Fir Park Ln, Fircrest, WA 98466
Jacob P.

Jacob P.

WASHER-FRONT LOA ELECTROLUX EFLS617STTO "Performed pm check on washer, all checks ok"

Near Wendy Dr SE, Olympia, WA 98513
Jacob P.

Jacob P.

DRYER-ELECTRIC WHIRLPOOL WED92HEFW "Customer complaint of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, now heating. Performed air flow test, failed. Advised customer that vent needs to be cleaned soon. ; used 1 WP8544771 (Heating element) from stock"

Near 119th St Ct NW, Gig Harbor, WA 98332
Nick R.

Nick R.

DISHWASHER KENMORE 58717252200 Performed PM check cycle tested all checks good

Near S MacArthur St, Tacoma, WA 98465
Nick R.

Nick R.

DISHWASHER FRIGIDAIRE 587FBD2400KS Arrived to do pm check on dishwasher customer stated that they called for repair not a pm check. Advised customer to call and create a repair appointment.

Near 116th Ave Ct E, Puyallup, WA 98374
Jacob P.

Jacob P.

DISHWASHER KITCHENAID KUDC20FVSS3 "Customer complaint of poor qash results. Tested water temps at sink, 135. Checked diverter to make sure water is going through both spray arms, checks ok. Checked detergent and rinse aid dispenser is opening, checks ok. Cycle tested heating element, checks ok. Dishwasher functioning as designed. Advised customer that there's no parts we can replace to improve wash results. Advised if they're still unhappy with unit then they will need to contact AHS."

Near S Bell St, Tacoma, WA 98408
Jacob P.

Jacob P.

WASHER-FRONT LOA SAMSUNG WV55M9600AV/ A5 02 "Installed previously ordered display board kit. Test cycled, all checks okay."

Near 74th St Ct E, Tacoma, WA 98443
Branden W.

Branden W.

DISHWASHER FRIGIDAIRE FDB4315LFC3 Complaint that dishwasher does not fill. Found water valve under sink off causing no water to dishwasher. Turned valve on. Cycle tested dishwasher. All checks ok. Collected 75.00 deductible via check.

Near S 48th St, Tacoma, WA 98408
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80M2020US/!AA 00 "Complaint that dishwasher is leaking after last visit. Found inlet valve of dishwasher still leaking. Water valve not shutting all the way allowing water to dishwasher and to leak from failed inlet valve. Removed line from water valve under sink so no water can get to leaking dishwasher valve. Advised to monitor valve under sink. If it does not shut off completely, valve should be fixed or replaced. Dried under dishwasher and in front of dishwasher. No signs of damage present. Customer has been soaking up water when present. New valve still on order. Next service 9/3 8-12; schdld next appmnt for 9/3 THU 8-12"

Near 141st St E, Orting, WA 98360
Jacob P.

Jacob P.

WASHER-FRONT LOA WHIRLPOOL WFW9200SQ00 "Installed previously ordered door latch. Test cycled, all checks okay."

Near Wildaire Rd SW, Lakewood, WA 98499