We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM3
Near Carrollton, TX 75007
John
Job Details: 05/19/2022
Installed new sump assy. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Murphy, TX 75094
Chris
Job Details: 05/19/2022
Replaced inverter board. Tested. Still shutting off. Hear relays ar main board clicking constantly. Will need to replace main board. ; ordrng 1 WH22X34659 (Main board)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41744142400
Near Dallas, TX 75204
Chris
Job Details: 05/19/2022
Replaced shicksand mcu. Ran cycle with customer. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Garland, TX 75040
Chris
Job Details: 05/19/2022
Replaced listed parts. Ran cycle. Unit checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SG/AA02
Near Forney, TX 75126
Patrick
Job Details: 05/19/2022
"Customer concern, im froze over. Confirmed. Must replace im service kit. DA82-02671A; O-emld tckt"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC4
Near Mesquite, TX 75181
Patrick
Job Details: 05/19/2022
"Customer concern, door not closing properly. Confirmed. Must replace door assy. ; ordrng 1 W11102314 (Door assy)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ1
Near Spanaway, WA 98387
Cejay
Job Details: 05/19/2022
Customer concern is that washer does not drain. Found lid switch not able to be activated due to its position. Manually position and reinstall switch. Cycle tested washer all checks good.
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Garland, TX 75044
Chris
Job Details: 05/19/2022
Customer concern is unit won't power on. On arrival would not power up. Put unit into diagnostics. Entered diagnostics OK. Cleared error codes. Checked drain pump. Ran rinse and spin cycle. Powering on and running good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Tacoma, WA 98443
Cameron M.
Job Details: 05/19/2022
"Customer concern is that dryer makes noise during operation. Preformed airflow test failed (yellow) found seized idler pulley, causing unit to make noise during operation. Customer provided part, Advised customer part is not under warranty. Installed customer provided idler pulley, cycle tested unit, found part defective. Installed new idler pulley, cycle tested unit 3x. All checks good. ; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model ATW4675YQ0
Near Tacoma, WA 98445
Cameron M.
Job Details: 05/19/2022
"Customer concern is that washer bangs around during operation. Found failed suspension rods, causing unit to go unbalanced during operation. Also found broken tub ring, caused by tub slamming into case. Needs new suspention rods and tub ring. Advised customer leak tray is recommended for washing machines on carpet. Follow up visit scheduled for 6/1 1-5; ordrng 1 W10780048 (suspension) and 1 WPW10215107 (tub ring)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA14
Near Irving, TX 75060
Patrick
Job Details: 05/19/2022
Defrosted ice compartment. Installed im repair kit. Tested unit. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Tacoma, WA 98445
Cejay
Job Details: 05/19/2022
Installed previously ordered infinite switch cycle tested unit all checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Lake Tapps, WA 98391
Cejay
Job Details: 05/19/2022
Customer concern is that dryer ran continuously for two hours while display says 20 mintues on normal cycle. Preformed airflow test pass. Puller error codes via service mode F2E1. Cleared errors. Tempeture tests show temperatures in range. Moisture sensors test show sensors good. All tests show dryer operations in spec with manufacturer. Could not reproduce error at time of service. Advised customer if issues persists to call and schedule another appointment.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Plano, TX 75024
John
Job Details: 05/19/2022
"Cuatomer concern is washer making very loud noise during spin. Found transmission making loud, high pitch metal to metal grinding sound. Needs new transmission.; ordrng 1 WH03X29607 (PLATFORM TRANS ASM KIT) and 1 WH02X10364 (washer hub) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT) and 1 WH01X27538 (Belt)"
We serviced a
LG RANGE
Model LR3061ST/00
Near South Hill, WA 98374
Cejay
Job Details: 05/19/2022
Customer concern is that range broiler is not heating. Found damaged wires at broiler element. Tested element for continuity good.Cut wires and installed new connections. Cycle tested unit all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAV3300AWW
Near Dallas, TX 75252
John
Job Details: 05/19/2022
Installed hinges and hinge pins. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4950HW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/19/2022
"Customer concern is that dryer makes squealing noise during operation. Preformed airflow test failed (red). Found seized rear right roller, causing noise during operation. Installed new rollers, cycled tested unit. All checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes for dryer. ; used 1 349241T ( SUPPORT,ROLLER (2 PACK)) from stock"
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Plano, TX 75025
Chris
Job Details: 05/19/2022
"Customer concern is unit showing LE error code. Found wash motor is seized causing error code. Motor has burning smell and connector is burned. Will need new wash pump and harness. ; ordrng 1 ABT72989206 (CASING ASSEMBLY,PUMP) and 1 AGM76889603 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Frisco, TX 75034
John
Job Details: 05/19/2022
Customer concern DW making clicking sound while washing. Found lower spray arm not fully installed causing water to flow around wash arm and making clicking noise. Reinstalled lower sparay arm. All checks good. Machine functioning as designed.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GC0
Near Dallas, TX 75217
Patrick
Job Details: 05/19/2022
"Customer concern, unit going off balance. Door broken. Confirmed, levelled unit, must replace door assy. ; ordrng 1 W11256781 (Door assy)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9610XW1
Near Puyallup, WA 98374
Cejay
Job Details: 05/19/2022
Customer concern is that dryer is not heating. Customer replaced element but dryer still does not heat. Found open thermal cutoff causing dryer not to heat. Also found stripped blower wheel causing noise during operation needs new blower wheel and motor.Customer declined repair at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Coppell, TX 75019
John
Job Details: 05/19/2022
Installed new sump assy. And rack clip. Replacement sump assy came equipped with diverter valve (not used). All checks good.
We serviced a
GE DISHWASHER
Model GDF510PSJ6SS
Near Coppell, TX 75019
John
Job Details: 05/19/2022
"Customer concern DW not draining. Confirmed pump receiving voltage but making noise and not draining. Removed drain pump, no obstructions found. Needs new drain pump.; ordrng 1 WD19X25187 (Drain pump.)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4855HW1
Near Eatonville, WA 98328
Cameron M.
Job Details: 05/19/2022
"Customer concern is that washer hangs up on wash portion of cycle,. Found F8e1 (long fill) via service mode. Educated customer on how to clear inlet screen. Cycle tested unit, all checks good. Advised customer on using high quality detergent. Also advised customer on installing inline water filter to prevent further issues. Also advised customer regular cleaning intervals for optimal performance."
We serviced a
KENMORE DRYER-GAS
Model 110.76842500
Near Orting, WA 98360
Cameron M.
Job Details: 05/19/2022
"Customer concern is that dryer heats beginning of cycle, but has to go multiple cycles to dry clothes. Preformed airflow test, failed (red). Cycle tested unit, found unit heats at start of cycle then closes gas valve part way into cycle. Due to restricted airflow to prevent damage to components and aid to prevent dryer fire. Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap before use of dryer resumes."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH3
Near Graham, WA 98338
Cameron M.
Job Details: 05/19/2022
"Installed previously ordered detergent dispenser and adjuster. Found unit un-level, causing door to hit cabinet. Leveled unit. Cycle tested unit, all checks good. Collected payment via debit card Payment. Customer declined to retain old parts"
We serviced a
GE REFRIGERATOR
Model GSH25JGDD
Near Plano, TX 75024
Chris
Job Details: 05/19/2022
Customer concern is unit leaking. Found frozen freezer drain. Cleared drain. Tested. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model WRF535SMHB01
Near Dallas, TX 75240
Chris
Job Details: 05/19/2022
Customer concern is unit making too much ice. Found icemaker arm came out of icemaker. Reinstalled arm. Also door not opening and closing correctly due to broken rail on left side. Will need new rail. ; ordrng 1 WPW10284684 (bracket)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Orting, WA 98360
Cejay
Job Details: 05/19/2022
"Customer concern is that washer is making a grinding noise during operation. Found stripped motor bolt causing noise during operation. Needs new outer tub, stator and bolt.; ordrng 1 W11253212 (screw) and 1 W10901175 (tub-outer) and 1 W10870751 (stator)"
We serviced a
KENMORE DISHWASHER
Model 66513293K112
Near Dallas, TX 75243
Chris
Job Details: 05/19/2022
Replaced rack adjuster kit. Tested. Unit checks good.
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Chris
Job Details: 05/18/2022
Customer concern is unit not cooling. Found failed freezer defrost. Tested heat at board and got good ohm reading. Jumped defrost at board and heater came on. Will need new control board. ; ordrng 1 WR55X10942CT (refrigerator main bo)
We serviced a
GE DISHWASHER
Model GLD4900P00WW
Near Garland, TX 75044
Chris
Job Details: 05/18/2022
"Customer concern is unit not filling. On arrival unit filled good. Tested multiple cycles. Filling and running good. Door gasket is torn. Needs new door gasket. ; ordrng 1 WD08X10018 (gasket,tub)"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/00
Near Garland, TX 75043
Chris
Job Details: 05/18/2022
Replaced dispenser assembly. Tested. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79572482411
Near Dallas, TX 75228
Patrick
Job Details: 05/18/2022
Replaced compressor and drier. All checks good.
We serviced a
GE RANGE
Model PGS950SEF3SS
Near Puyallup, WA 98373
Cameron M.
Job Details: 05/18/2022
"Customer concern is that top oven does not heat. Found stuck relay on main board, causing unit to not heat upper oven . Needs new main board. Follow up visit scheduled for 5/24 10-2; ordrng 1 WB27X21183 (glass and touch boar)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 01
Near Tacoma, WA 98446
Cameron M.
Job Details: 05/18/2022
"Customer concern is that dryer does not heat and makes noise during operation. Found seized right rear roller, and noise during operation. Found open heating element, causing unit to not heat during operation. Needs new element and roller. Installed new element and roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. cycle tested unit 3x. All checks good. Preformed airflow test pass (green) ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
KENMORE RANGE
Model 790.46592503
Near Tacoma, WA 98408
Cameron M.
Job Details: 05/18/2022
"Customer concern is that glass top broke. Found broken glass top, causing inability to cook on burner and cut injuries. Needs new glass top and knob. ; ordrng 1 318223609 (main top) and 1 316442415 (knob)"
We serviced a
GE RANGE
Model JS645SL2SS
Near Garland, TX 75040
Chris
Job Details: 05/18/2022
Customer concern is cooktop cracked and front right burner doesn't work on low. Burner switch recently replaced customer said. Will need new burner. Also need to replace glass cooktop. ; ordrng 1 WB62X29068 (maintop glass asm dg) and 1 WB30X24111 (range radiant elemen)
We serviced a
GE DISHWASHER
Model GLD4900P00WW
Near Garland, TX 75044
Chris
Job Details: 05/18/2022
"Customer concern is unit not filling. On arrival unit filled good. Tested multiple cycles. Filling and running good. Door gasket is torn. Needs new door gasket. ; ordrng 1 WD08X10018 (gasket,tub)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PS8A
Near Garland, TX 75044
Chris
Job Details: 05/18/2022
Customer concern is unit not cooling in either section. Found poor frost pattern on freezer evap. Also condensation on back of unit. Would need sealed system replaced. Ice build up in ice room and behind unit not repairable. Customer wants to buy new unit.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEB/XAA 04
Near Dallas, TX 75206
John
Job Details: 05/18/2022
Customer concern dryer giving HE error code at end of cycle indicating an over heat condition. Found open heating element grounded to the case causing element to stay on while unit is running. Replaced element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
GE DISHWASHER
Model GLD4560N10SS
Near Irving, TX 75038
John
Job Details: 05/18/2022
"Customer concern dishwasher overflowed recently and the only way to stop it was to turn off water supply vavle under sink. Unit full of water when I arrived. Drained water from unit, good drain. Opened water supply valve to test unit and water immediately began flowing into unit past inlet valve. Needs new inlet vavle.; ordrng 1 WD15X10003 (valve,water)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3045KFB
Near Coppell, TX 75019
John
Job Details: 05/18/2022
"Customer concern wall oven not turning on. Found oven beeping when buttons are pressed and unit won't start. Cycled breaker to reset control board, failed to reset. Needs new control board.; ordrng 1 316560156 (controller)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1250REC2
Near Lewisville, TX 75067
John
Job Details: 05/18/2022
Installed newdrain pump. While testing unit found inlet valve stuck shut and no water entering unit. Also found supply valve not closing fully. Advise customer that a plumber will be necessary before I can complete inlet vavle replacement.; ordrng 1 154637401 (valve)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Gig Harbor, WA 98329
Cameron M.
Job Details: 05/18/2022
"Dryer dismantled prior to service call. Customer concern is that dryer produced thunk noise and stopped tumbling. Found seized idler pulley causing noise during operation. Needs new idler. Installed new idler pulley. Reassembled dryer. Cycle tested unit, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ9WW
Near Rockwall, TX 75087
Patrick
Job Details: 05/18/2022
"Customer concern, unit not agitating. Found belt rocketed from pulley and broken. Replaced from truck stock and tested under load on rinse and spin. Good complete. All checks good. ; used 1 WH01X27538 (Belt) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Tacoma, WA 98407
Cejay
Job Details: 05/18/2022
Installed previously ordered suspension rods. Leveled washer. Found worn hub. Needs new hub. Installednewhun . Calibrated washer. Cycle tested washer with a load all checks good.; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH1
Near Plano, TX 75093
John
Job Details: 05/18/2022
Customer concern is DW leaking onto counter top when it drains. Confirmed unit drains through an air gap on counter top. Advised Customer that a plumber will be necessary to resolve issue. Machine functioning as designed.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 11
Near Dallas, TX 75230
John
Job Details: 05/18/2022
"Customer concern washer not spinning. Customer advised that the issue has only happened once. Ran diagnostic cycle, no issues found. No error codes stored. All checks good. Machine functioning as designed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA06
Near Forney, TX 75126
Patrick
Job Details: 05/18/2022
Replaced p cover and defrost thermistor. Cleared drain. Tested unit. All checks good
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641073310
Near Puyallup, WA 98374
Cameron M.
Job Details: 05/18/2022
"Customer concern is that washer does not drain. Found stripped drain pump impeller, causing unit to not drain. Needs new drain pump. Installed new drain pump, cycle tested unit 3x, all checks good. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSJ0SS
Near Plano, TX 75025
Chris
Job Details: 05/18/2022
Customer concern is top of panel came off. Found panel cover broken off. Will need new console cover. ; ordrng 1 WD34X22265 (console cvr graphic)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF0A
Near Lakewood, WA 98409
Cejay
Job Details: 05/18/2022
Installed previously ordered lower spray arm. Cycle tested unit all checks good
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Chris
Job Details: 05/18/2022
Customer concern is unit not cooling. Found failed freezer defrost. Tested heat at board and got good ohm reading. Jumped defrost at board and heater came on. Will need new control board. ; ordrng 1 WR55X10942CT (refrigerator main bo)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020232710
Near Buckley, WA 98321
Cejay
Job Details: 05/18/2022
Customer concern is that washer fills continuously.No stored errors. Calibrated washer.ran quick diagnostic cycle. Cycle tested washer no issues. Unit is working as designed. Advised customer on proper loading practices. If issue persists to call and schedule another appointment
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022954102
Near Buckley, WA 98321
Cejay
Job Details: 05/18/2022
Installed previously ordered motor. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW0
Near Eatonville, WA 98328
Cameron M.
Job Details: 05/18/2022
"Unit disassembled prior to service call. Customer concern is that dryer does not power and start cycle. Found open thermal fuse, causing unit to not start cycle. Needs new thermal fuse customer declined repair at this time."
We serviced a
KENMORE REFRIGERATOR
Model 11172695910
Near Rowlett, TX 75089
Chris
Job Details: 05/18/2022
Customer concern is unit has no power. Pulled unit out. Checked power coming to unit. 120 volts at board. Found short at main board. Will need new board. ; ordrng 1 40301-0126800-00 (Main pcb)
We serviced a
GE DISHWASHER
Model GSD5560G02SS
Near Frisco, TX 75035
Chris
Job Details: 05/17/2022
"Customer concern is unit not draining. On arrival unit full of water. Started and canceled cycle to drain. Pump was just humming. After tapping drain pump unit started draining. Started new cycle and after filling wash pump just hummed as well. After push starting impeller wash motor ran. Both wash motor and drain pump need to be replaced. Also drain hose has build up. ; ordrng 1 DA97-15217D (DISHWASHER MOTOR & PUMP ASSEMBLY) and 1 WD19X10015 (pump) and 1 WD24X10014 (hose,drain)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7340XW0
Near Dallas, TX 75208
John
Job Details: 05/17/2022
Customer concern washer not draining. Found drain pump recieving proper voltage but not spinning or humming. Needs new drain pump.; ordrng 1 W10536347 (drain pump asm)
We serviced a
KENMORE REFRIGERATOR
Model 79573153610
Near Garland, TX 75043
Patrick
Job Details: 05/17/2022
"Customer concern, unit not cooling. Compressor running, all fans running. No cooling. Must replace compressor. ; O-emld tckt"
We serviced a
KENMORE REFRIGERATOR
Model 10650049711
Near Dallas, TX 75216
Patrick
Job Details: 05/17/2022
"Customer concern, no operation at all. Confirmed. Found power cord frayed. Cut and spliced. Unit began operating. Must replace power cord. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM02
Near Dallas, TX 75253
Patrick
Job Details: 05/17/2022
"Customer concern, unit leaking from fz. Found fz drain clogged. Cleared. Tested unit. All checks good."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Irving, TX 75063
John
Job Details: 05/17/2022
Installed UI board. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79572483410
Near Forney, TX 75126
Patrick
Job Details: 05/17/2022
Replaced fz door gasket. All checks ok
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER5636PQ0
Near Tacoma, WA 98409
Cejay
Job Details: 05/17/2022
Customer concern is that dryer is not drying clothes all the way. Preformed airflow test pass. Found failed cycling thermostat causing inconsistent heat. Needs new thermostat. Installed new thermostat. Preformed temperature checks. Temperature checks good.; used 1 WP3387134 (THRMST-FIX) from stock
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA 01
Near Puyallup, WA 98375
Cameron M.
Job Details: 05/17/2022
"Customer concern is that oven does not heat, and broken control knobs. Cycle tested unit, on initial inspection. found surface burner control knobs broken, causing difficulty operating burners. Also found bake and broil ignitors drawing 2.5amps not meeting the requirements of 3.3 amps, then oven to not heat. Needs new surface burner knobs and ignitors. ; ordrng 2 DG94-00520A (IGNITOR)s and 5 DG64-00473A (Knob)s"
We serviced a
LG WASHER-FRONTLOAD
Model WM8000HVA
Near University Place, WA 98467
Cejay
Job Details: 05/17/2022
Customer replaced hot water hose line due to small leak from hose. Customer concern is that washer is leaking from underneath unit. Found leak coming from water inlet valve. Needs new water inlet valves. Installed new water inlet valve. Cycle le tested unit to check for leak. All checks good.; used 1 5220FR2075L (INLET VALVE-COLD) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS3
Near Tacoma, WA 98405
Cejay
Job Details: 05/17/2022
"Customer concern is that dishwasher soap dispenser does not latch and top rack clips are broken. Also missing upper rack baskets. Advised customer missing parts are not covered. Found damaged detergent dispenser causing dispenser not to close. Also found damaged top rack clips. Needs new dispenser assembly, pivot tine and rack clip. Follow up scheduled for 06/01 8-12pm; ordrng 1 WPW10082853 (PIVOT-TINE) and 1 WPW10267076 (clip) and 1 WPW10199696 (dispenser)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM3
Near Carrollton, TX 75007
John
Job Details: 05/17/2022
"Customer concern DW not advancing cycle. Found diverter spinning and not finding home position causing wash motor not to start, needs new sump assy.; ordrng 1 WPW10482480 (pump&motor)"
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Carrollton, TX 75010
Chris
Job Details: 05/17/2022
Replaced switch and control. Tested. Unit checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near The Colony, TX 75056
John
Job Details: 05/17/2022
"Customer concern DW not starting cycle. Found using Service Diag. Mode no errors stored. Ran test cycle, found diverter continuously spinning and wash motor not starting. Needs new sump assy. AHS to supply out of stock parts.; ordrng 1 WPW10671941 (pump&motor)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SSN0WW
Near The Colony, TX 75056
Chris
Job Details: 05/17/2022
Customer concern is displaying is not lining up with correct cycles. Using newfi found unit was programmed to the incorrect model. Reprogrammed to correct model. Tested. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADW2
Near The Colony, TX 75056
Chris
Job Details: 05/17/2022
Customer concern is unit not washing good. Found error code f7e1 stored for deactivated heating circuit. This occurs due to cold fills. Ran test cycle. Ran good with no errors. Everything operating as normal.
We serviced a
LG DRYER-GAS
Model DLG5966W
Near Pacific, WA 98047
Cejay
Job Details: 05/17/2022
Customer concern is that dryer vibration noise during operation. Vacummed lint from dryer cabinet. Cleaned and lubed RR and RF supports wheels.Found vibration coming from motor causing noise during operation. Needs new motor assembly and blower wheel. Follow up scheduled for 05/23 8-12pm; ordrng 1 4681EL1008A (MOTOR ASSEMBLY) and 1 5835EL1002A (CASING ASSEMBLY BLOWER)
We serviced a
KENMORE REFRIGERATOR
Model 79572595711
Near Crandall, TX 75114
Patrick
Job Details: 05/17/2022
"Customer concern, unit not cooling. Door bids broken. Verified. Compressor and fans running on arrival. 55psi on low side. Must replace compressor,drier, and 3 door bins.; O-emld tckt"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE300VF00
Near Graham, WA 98338
Cameron M.
Job Details: 05/17/2022
"Customer concern is that washer does not complete cycle, unit intermittently freezes at different points and flashes time remaining unresponsive to customer command to restart cycle. Cycle tested unit empty, found no mechanical defect. Entered service mode found f22 (door lock error) f21(long drain). Cycle tested unit 3x with customer provided load of 5 bath towels. Found failed door lock, causing unit to not lock door and run cycle. Needs new door lock. Advised customer to call when parts arrive. ; ordrng 1 WPW10253483 (latch)"
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FAFW3801LW4
Near Dallas, TX 75248
John
Job Details: 05/17/2022
Customer concern washer not spinning. Found washer not draining. Pump recieving voltage but not spinning. Needs newdrain pump.; ordrng 1 137221600 (pump)
We serviced a
GE DRYER-ELECTRIC
Model GFDN245EL0MS
Near Dallas, TX 75230
John
Job Details: 05/17/2022
"Customer concern dryer not starting and making humming sound. Found motor making humming soundbut not spinning. Ohmed out motor, fails. Needs new motor.; ordrng 1 WE17X22217 (motor & pulley)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model MED6230HW0
Near Dallas, TX 75243
John
Job Details: 05/17/2022
Customer concern dryer nor drying well enough. Found dryer heats properly but fails vent check (yellow). Advised Customer that vents will need to be cleaned in order for machine to function properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA 04
Near Frisco, TX 75035
Chris
Job Details: 05/17/2022
"Customer concern is unit not making ice. Found ice room and icemaker freezing over. Will need to replace icemaker, auger, control, y clips per Samsung. ; ordrng 1 DA97-15217D (Icemaker) and 1 DA82-01396A (Ice bin) and 1 DA97-12540G (Auger) and 1 DA94-02680A (Control pcb) and 1 DA82-02367A (Y clips)"
We serviced a
LG REFRIGERATOR
Model LFXS30766S/02
Near Plano, TX 75025
Chris
Job Details: 05/17/2022
Customer concern is items in freezer feel soft intermittently and some produce spoils too quickly. At time of service Temps In both sections normal. Found no ice build up. All fans running. Freezer was set at highest setting. Also unit is inside garage. Instructed issues like this are normal when not in conditioned space. Unit cooling good.
We serviced a
KENMORE REFRIGERATOR
Model 79574025412
Near McKinney, TX 75070
Chris
Job Details: 05/17/2022
Replaced icemaker ordered. Cycled and filled good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Bonney Lake, WA 98391
Cejay
Job Details: 05/17/2022
Installed previously ordered user interface. Cycle tested unit all checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Dallas, TX 75228
Patrick
Job Details: 05/17/2022
"Replaced control, ff light board, and fz light board. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA5471ABP/XAA 01
Near Puyallup, WA 98374
Cejay
Job Details: 05/17/2022
Installed previously ordered main pcb. Unit still shows pe1 error. Unit date Oct 201. Called Auth department. Warrenty will be contacting customer.
We serviced a
KENMORE REFRIGERATOR
Model 79574025412
Near Richardson, TX 75081
Chris
Job Details: 05/17/2022
Customer concern is not cooling in either section. Found unit has sealed system failure. Compressor and fans running. Not cooling at all. Will need to replace sealed system. ; ordrng 1 ACQ85428622 (Cover assembly) and 1 TCA38151706 (Compressor) and 1 ADH69749103 (Filter drier) and 1 ADL73341411 (Ff evap) and 1 ADL73981008 (Freezer evap) and 1 ACG75305802 (Condenser)
We serviced a
LG WASHER-FRONTLOAD
Model WM3600HVA/01
Near Graham, WA 98338
Cameron M.
Job Details: 05/17/2022
"Customer concern is that washer leaks during operation. Found tear in door boot, causing unit to leak during operation. Needs new door boot. Installed new door boot, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance."
We serviced a
LG WASHER-FRONTLOAD
Model WM3875HVCA
Near Puyallup, WA 98375
Cameron M.
Job Details: 05/17/2022
"Customer concern is that washer does start cycle and not spinning. Cycle tested unit, found no basket movement, unit produces LE error (locked motor error). Found hall sensor ohms out of range, causing unit to not spin or wash. Needs new rps sensor. Installed new rps sensor. Cycle tested unit, all checks good. ; used 1 6501KW2002A (RPS SENSOR) from stock"
We serviced a
GE DISHWASHER
Model GSD3360D45SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 05/17/2022
"Customer concern is that dishwasher does not drain. customer added dish soap to clean unit, causing heavy oversuds conditions and induced heavy leak. Also found failed door seal and failed ininner door panel, causing unit to leak during operation. Needs new door panel and seal customer declined repair at this time."
We serviced a
KENMORE FREEZER
Model 2539287210
Near Plano, TX 75074
Chris
Job Details: 05/16/2022
Customer concern is unit leaking. Found drain frozen. Cleared drain. Unit checks good.
We serviced a
GE DISHWASHER
Model GSD2200G02BB
Near Lakewood, WA 98499
Cejay
Job Details: 05/16/2022
"Customer concern is that dishwasher leaks. 120v to wash pump, found seized wash pump. Causing dishwasher not to start. Could not reproduce leak at time of service. Needs new wash motor. Follow up scheduled for 05/23 1-5pm; ordrng 1 WD26X10013 (motor/pump assy)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020222511
Near Tacoma, WA 98498
Cejay
Job Details: 05/16/2022
"Installed previously ordered gearcase, basket, drive block and spanner nut. Calibrated washer. Cycle tested unit all checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Murphy, TX 75094
John
Job Details: 05/16/2022
"Customer concern washer turning on and back off. Confirmed unit powers off 5 seconds after powering on and Control Borad clicking every 10 seconds indicating an issue with inverter board. Checked all connections between inverter board and Control Board, no issues found. Needs new inverter board.; ordrng 1 WH22X32957 (Inverter board)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Tacoma, WA 98498
Cejay
Job Details: 05/16/2022
"Customer concern is that washer makes noise during operation and is also leaking. Pulled error codes via service mode. F7E5, calibrated washer found failed transmission causing loud noise during operation could not reproduce leak. Found signs of leak coming from gearcase. Needs new gearcase and shift actuator. Requires Auth.; ordrng 1 W11454734 (GEARCASE) and 1 W10913953 (ACTUATOR)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US 02
Near Puyallup, WA 98375
Cameron M.
Job Details: 05/16/2022
"Customer concern is that washer does not drain. Found unit full of water at time of service. Cleared unit of water. Found Debris in drain pump, causing unit to drain and spin. Cleaned out drain pump, cycle tested unit 3x all checks good."
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Allen, TX 75002
Chris
Job Details: 05/16/2022
Installed control board ordered. Dispenser functions still not working. Unit either has broken wire in door or in cabinet per Samsung. Will need door. If door doesn't fix issue there is a broken wire in cabinet. ; ordrng 1 DA82-02804A (A/S ASSY-FOAM FRE DISPENSER)
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB4
Near Puyallup, WA 98374
Cameron M.
Job Details: 05/16/2022
"Installed previously ordered vent, handle and bezel, cycle tested unit 3x. All checks good"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092592200
Near Tacoma, WA 98445
Cameron M.
Job Details: 05/16/2022
"Customer concern is that washer makes noise during operation. Cycle tested unit, found broken dog agits causing noise during wash cycle. Installed new dog agits, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash. Advised customer on regular cleaning intervals for optimal performance. ; used 1 80040 (AGITATOR DOGS) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79572053114
Near Dallas, TX 75217
John
Job Details: 05/16/2022
Tech was assigned as a helper;