Schedule Service

SCHEDULE SERVICE ONLINE

BOOK YOUR REPAIR 24/7

Please enable JavaScript in your browser to complete this form.

APPLIANCE TYPE

MANUFACTURER

MODEL

SERIAL

Issue with Appliance

Pictures/Attachments

Click or drag files to this area to upload. You can upload up to 4 files.

Send us a picture of the issue | Send us a picture of the model/serial tag. (This isn’t required, but sometimes can help)

Name

First

Last

Phone

How should we communicate? We ♥ texting!

Address

Address Line 1

City

State

Zip Code

Preferred Date / Time

Preferred Date (We will make every effort to accommodate your requested date)

Preferred Time Window

8-12
10-2
1-5
Any Time

Preferred Time Window (We will make every effort to accommodate your requested time window)

Our charges:

We charge $129.00 for the trip and diagnostic. (free for VIP Members)
Once we have diagnosed the issue, We will provide you with the repair cost.
The cost will include flat-rate labor plus any parts needed. If you choose to repair,
the $129.00 diagnostic fee is free. You only pay the repair cost.
If you decide not to repair or if the unit is not repairable (parts are no longer available)
then all you pay is the $129.00 plus tax.

Legal Stuff

I agree to the Terms

I ACKNOWLEDGE THAT MY APPLIANCE IS NOT COVERED BY ANY WARRANTY.

I understand that I will receive a quote for the entire repair once RPS Repair’s expert technicians have diagnosed the problem and that the diagnostic fee of $129.00 is provided free of charge if I choose to proceed with the repair.

I agree to have payment for services ready upon the technician’s arrival and to have the product accessible for repair. RPS Repair will reach out to confirm the date and time frame of the appointment.

Name

How We Schedule?

TIME

Our office will contact you before your scheduled service date with your timeframe that you can expect the technician to arrive.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day! We call ahead about 20 minutes prior to arrival.

YOUR APPLIANCE’S AGE

If your unit is under one year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over one year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At RPS Appliance Repair, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

30 Day Warranty on Service Call
90 Day Warranty on Labor
1 Year on Parts

When you deal with RPS Appliance, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF

Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.