"Customer concern is that washer is not spinning or agitating and went OOB. Pulled error codes via service mode. No stored error codes. Found worn hub causing OOB and spin Issues. Needs new hub assembly. Installed new hub assembly. Removed coins from under agitator. Calibrated washer. Cycle tested washer with a customer provided load, washer achieved max rpm. Noise during spin cycle. Found failed transmission causing gearcase leak on belt, cam and motor. Needs new gearcase, cam, belt, motor and shielding. Advised customer parts show out of stock and may take time to recive. AHS to supply; ordrng 1 W10721967 (CAM) and 1 WPW10427633 (pulley shield) and 1 W11454734 (GEARCASE) and 1 W11026785 (motor-drve) and 1 W11239857 (belt), used 1 W10528947 (HUB) from stock"

"Customer concern is that dishwasher top rack falls down. Found broken adjusters on both sides of top rack broken, causing rack to fall down. Needs new adjusters. Installed adjuster kit. Function tested rack, good. Cycle tested unit, all checks good. Collected payment via card Payment. ; used 1 W10712395 (ADJUSTER) from stock"

"Customer concern is that dryer takes multiple cycles to dry and makes noise during operation. Preformed airflow test failed (yellow). Cleaned and calibrated moisture sensors. Cycle tested unit 5x, was unable to duplicate customer concern at time of service. Advised customer to monitor and call if issue persists advised customer dryer vent duct needs to be cleaned"

"Unable to obtain model and serial number for authentication purposes. Customer concern is that start button and options buttons intermittently none responsive. Found unit unresponsive to customer imput to start and options buttons, causing difficulty starting an selecting cycle. Needs new user interface assembly advised customer parts show NLA. Also advised customer sears provides parts and may take time to get parts. ; ordrng 1 EBR32268101 (Washer control pannel)"

"Unable to obtain model and serial number for authentication purposes. Customer concern is that start button and options buttons intermittently none responsive. Found unit unresponsive to customer imput to start and options buttons, causing difficulty starting an selecting cycle. Needs new user interface assembly advised customer parts show NLA. Also advised customer sears provides parts and may take time to get parts. ; ordrng 1 EBR32268101 (Washer control pannel)"