"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test,failed (red). Removed vent. Performed temperature checks, in range. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues"

"Customer concern is that washer produces noise at end of cycle. Cycle tested unit, verified concern of noise. Found rotor bolt on floor under unit, causing rotor to wobble excessively. Resecured rotor bolt. Cycle tested all checks good."

"During initial disassembling found broken adjuster caster, advised customer of failure. Customer authorized adjusters. Installed previously adjusters kit and previously ordered pump and motor assembly, cycle tested unit. All checks good. Collected payment via card Payment. Customer declined to retain old parts. ; used 1 W10712395 (ADJUSTER) from stock"

"Customer concern is that dishwasher will not run any cycle but rinse. Found stuck in cycle, causing customer inability to runvother cycles. Also found unit oversuded. Canceled cycle, test function of all cycles, good . Cleared suds from unit. Tested unit once again ,all checks good . Advised customer on using high quality detergent for best wash results"

"Customer concern is that dishwasher does not wash. Found F4e3 (wash motor not running) via service mode. Cycle tested unit, verified wash motor inactive. Needs new sump assembly. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."