Customer stated washer gave fault code for drainage problem. Performed diagnostics found foreign object in drain bellow. Removed object and performed multiple function tests. All functions checked good at time of service.

"Customer concern is DW making a rattling noise, dispenser not opening, and soemtimes doesn't drain. Found dispenser not opening when called for. Drain pump is making a rattling noise and draining very slowly. Removed drain pump, no debris found. Stress tested drain pump, pump fails after 3rd time calling for it. Needs new dispenser and drain pump.; ordrng 1 W11412300 (Dispenser) and 1 W11412291 (Drain pump)"

"Customer concern is DW giving leak code. Found small amount of waterin leak tray. Cleared water and tested, no leaks found. Found sink clogged and drain water from DW filling sink and then back flushing to DW, causing unit to over fill when inlet activates. Ran disposal to clear clogged. NO change, clogged is below disposal. Advised Customer that a plumber will be necessary to resolve drain issue."

Came to install new dispenser and drawer. Found unit had been assembled incorrectly casuing the top panel to not be able to be removed. Will have to destroy top panel and outer frame to disassemble.; ordrng 1 W10677266 (CABINET) and 1 W11423773 (TOP) and 1 W11178521 (Name Plate) and 1 W11197416 (ABSORBER)

Installed new inlet valve. All checks good.