Our office will contact you before your scheduled service date with your timeframe that you can expect the technician to arrive. 

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!  We call ahead about 20 minutes prior to arrival.  

If your unit is under one year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over one year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

At RPS Appliance Repair, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

30 Day Warranty on Service Call
90 Day Warranty on Labor
1 Year on Parts

When you deal with RPS Appliance, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.