"Customer concern is that freezer is not cooling, 120v at outlet with open ground fault. 6.8 ohms at comperssor.called technical support, requested additional photos of unit location, possible improper installation for unit being placed outdoors, technical support will advise. Customer unavailable for signature. ; O-emld tckt"

"Customer concern is that washer is leaking. Found failed transmission causing leak and noise durring operation. Needs new machine shaft and tube assembly, drive pully, drive belt, nut pully, hub nut, and tub assembly. Advised requires Auth, AHS to supply. ; ordrng 1 WH38X10017 (WASHING MACHINE SHAFT AND TUBE ASSEMBLY) and 1 WH07X10019 (WASHING MACHINE DRIVE PULLEY) and 1 WH01X10302 (WASHING MACHINE DRIVE BELT - 6 RIB) and 1 WH2X1203 (NUT PULLEY) and 1 WH2X1193 (HUB NUT) and 1 WH45X20473 (WASHER TUB ASSEMBLY)"

"Installed previously ordered, SQT provided motor, belt cam and actuator, cycle tested unit to verify repair,all checks good."

"Customer concern is that washer was making a noise durring spin up and slow down and now it will not spin at all. Confirmed motor is operational, found damaged belt, cam and motor causing washer not to operate. Needs new motor, cam, belt and actuator. SQT Ships parts DTC. Advised customer to call when all parts arrive. Returning two SQT provided parts, ; ordrng 1 W11026785 (MOTOR-DRVE) and 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W10913953 (ACTUATOR)"

"Installed previously ordered spray arm, nozzle and guide assembly. Cycle tested unit. All checks good"