"Customer concern is that dishwasher produces lc1 error. Checked stored errors via service mode, none present. Found evidence of oversuds conditions present. Cycle tested unit 5x, no defect found. Advised customer to monitor and call if issue persists. Advised customer on using high quality detergent for best wash results."

Installed previously ordered lid switch. Cycle tested washer. All checks good.

"Customer concern is washer is not spining clothes out properly. Cycle tested washwr with a load, good.Customer mostly uses perm press. Advised customer on using heavy duty cycle for heavier loads and larger loads. No mechanical isses at time of service."

"Customer concern is that washer is not draining and is making a noise. Found failed gearcase causing washer not to operate. Needs new gearcase assembly, clutch and motor coupling. Advised customer unit will need to be made acessible and able to lean unit back in order to preform repair. Follow up scheduled for. 02/07 8-12pm; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 285785 (clutch)"

"Customer concern is washer stopped durring cycle, and will not drain. Verified 120v to washer. Found failed lid switch causing washer not to start, needs new lid switch. Follow up scheduled for 01/30 1-5.; ordrng 1 285671 (SWITCH-LID)"