A repair in Tacoma, WA
Samsung washer 5C error fixed with suspension rod and drain pump repair in Tacoma
A Samsung washer in Tacoma was displaying a 5C error and failing to complete cycles. The technician identified worn suspension rods and a failing drain pump motor. Both components were replaced, and the washer was calibrated and cycle-tested to confirm proper operation.
What the customer noticed
The washer displayed a 5C error and failed to complete cycles.
What we found
Worn suspension rods were causing out-of-balance conditions and multiple UB errors. The drain pump motor was also worn and associated with the 5C error and a hot electrical smell when binding.
What we repaired
Installed new suspension rods and drain pump, performed calibration, and cycle-tested the washer.
How we checked the result
The washer was calibrated, cycle tested, and confirmed working properly at the time of service.