A repair in ROCKWALL, TX
Whirlpool refrigerator cooling issue repaired in Rockwall
A Whirlpool refrigerator in Rockwall was not cooling. The technician found a defrost problem, replaced the noted parts, and verified the unit was cooling before leaving.
What the customer noticed
The refrigerator was reported not cooling.
What we found
Inspection revealed that the evaporator was frosted over due to a defrost failure, which was traced to a broken wire terminal at the defrost heater.
What we repaired
The technician replaced the thermistor and wiring harness.
How we checked the result
The technician tested the defrost heater connection to verify proper operation. Cooling was confirmed before departure, and the customer was advised to monitor the refrigerator's performance.