A repair in Rowlett, TX
Whirlpool washer cycle issue fixed in Rowlett
A Whirlpool washer in Rowlett was starting cycles but not progressing through them properly. The technician repaired and recalibrated the unit, then tested it and confirmed that it was progressing through the cycle normally at the time of service.
What the customer noticed
The washer would start, the basket would only spin slightly, no water would fill, and the cycle would end early.
What we found
Testing showed the washer was agitating when it should have been spinning and spinning when it should have been agitating. The shift actuator was identified as failed.
What we repaired
The shift actuator was replaced and the unit calibration was completed afterward.
How we checked the result
After the repair, the technician tested the washer and confirmed that it completed the sensing phase and progressed through the cycle properly.